The 10 most recommended lims solution providers 2018

October 2018
www.insightssuccess.com
Streamlining the Management of Data and Machine
Agri Tech
Agriculture Biotechnology
Revolutionizing Agriculture
Process Globally
Care & Cure
The Next Frontier of Innovation in
the Pharmaceutical industry
Solution Providers 2018
1 IMSLIMSIMSIMSIMS
The

he research and development as well as the testing processes, in numerous industry verticals, are
Tsubstantially aided by retaining the importance of a laboratory. Similarly, a significant number of
developing technologies are continually enhancing the potential and durability of a lab and a
Laboratory Information Management System (LIMS) is an evident one among these technologies. LIMS
software provides a myriad of automated workflows to be adapted by laboratories and also boosts the lab
environment where the staff keeps track of products, samples and test results; utilized equally by
multinational enterprises as well as small organizations.
Automation is anticipated to ease the burden of tedious and complex, yet vital tasks of laboratories. There
are numerous software tools in almost every industry enabling them to cater to these issues. Same is the
case with Laboratory Information Management Systems (LIMS). The global revenue generated from
LIMS market is estimated to be around $900 million USD.
Today’s modern labs are generating huge amounts of data and processing more samples than ever before.
LIMS came to their aid while they were looking for an effective solution that could manage, support and
enhance their operations. Thus, with the goal of saving time and money, LIMS enabled laboratories to
manage their data and distribute the results to designated areas. LIMS solution providers across the world
are perfecting the functionality and adaptability of these systems ceaselessly to deliver the best experience
to their clients.
Although the primary purpose of a LIMS is to track and manage samples, it can do so much more. It can
also assist workflow automation which in turn reduces human inaccuracy, can centralize access and
storage of quality control data, can support compliance efforts, can track substances. Its additional
Editor’s Note
LIMS: A revolutionary
way of laboratory
management
October 2018
www.insightssuccess.com
Streamlining the Management of Data and Machine
Agri Tech
Agriculture Biotechnology
Process Globally
Care & Cure
The Next Frontier of Innovation in
the Pharmaceutical industry
1 IMSLIMSIMSIMSIMS
The

capabilities are of performing instrument run monitoring, commencing downstream data analysis,
and assimilating with instruments or other in-lab systems to develop lab efficiency.
Taking into consideration, the drive to transform the laboratory management ecosystem, delivery of
optimal LIMS solutions, possession of a reformative, democratic and compassionate leadership
personnel, and a profound knack for innovation, Insights Success recognizes the following
organizations as “The 10 Most Recommended LIMS Solution Providers, 2018.”
Herein, featuring as our cover story is, Genohm, which develops and maintains on-premise software
solutions for laboratory management, additionally focusing on guaranteeing compliance, traceability
and big lab data management in highly complex and continuously evolving lab environments.
Genohm officially entered the lab informatics market with the successful launch of its main
laboratory software automation suite named Simple Lab Information Management System (SLIMS).
It has been designed to integrate an Electronic Laboratory Notebook (ELN), and a Bio-banking
module into a flexible, customizable platform that offers any user the ability to configure the system
to match their lab processes and procedures.
This issue also features other commendable LIMS solution providers such as, Care Data
Infomatics, which is India’s leading healthcare technology organization that offers solutions to
enhance patient care and optimize clinical processes in laboratories and hospitals; LabVantage
Solutions, which is a US-based company with global clients and a recognized leader offering a
completely browser-based integrated laboratory management platform; Lex Software Solutions,
which is located in Turkey and aims towards providing specialized software solutions for the
pharmaceutical industry; NL42, which provides personalized services to support the digital
transformation of the laboratory processes, committing to complete customer satisfaction. The firm
also provides personalized services and innovative solutions, committing to complete customer
satisfaction; and TrueMed IT, which provides the most flexible medical lab tracking, ordering and
resulting software in the market. With its products it helps individual laboratories, laboratory groups,
and marketing groups track every single order and helps with facilitating the automation of
processes.
Also, make sure to stroll through articles written by our in-house editorial team and CXO standpoints
by some of the leading industry experts to have a brief taste of the sector.
Bon Appetit!
Abhishaj Sajeev

Streamlining the Management of
Data and Machine
Genohm
The Next Frontier of Innovation
in the Pharmaceutical Industry
Agri Tech
Process Globally
Articles24 36
Expert’s Outlook
4 trends that will make
Language solutions a big
Part of biotech and
Globalization
Care & Cure
Insider’s Insight
Using Big Data and AI to
Communicate when
seconds count
Smart in vision
Be Smart – or Vanish
Why Utilities need to actively
develop smart Micro-Grids
3018 42

46
A Leading Paperless Consulting
Service Provider
22
CareData Infomatics
Attaining Zeniths in
Healthcare Tech
28
LabVantage Solutions
Powering Laboratories with
Modern LIMS
Software Solutions
34
Lex Software Solutions
Striving to Design Easy-to-Implement
and Convenient Software
for the End-User
40
TrueMed IT
Leading the Global Lab
Management Solutions Market
Nl42

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GenohmStreamlining the Management
of Data and Machine
“We speak through
our product.”

Today’s modern labs are generating huge amounts
of data and processing more samples than ever
before. Thus, laboratories are looking for an
effective solution that can manage this support and enhance
their operations. With the goal of saving time and money,
Laboratory Information Management System (LIMS), a
software platform was introduced, which enables
laboratories to manage their data and distribute the results
to designated areas. Identifying this increasing deluge of
requirements, Genohm stepped into the lab management
market in 2011 to streamline the management of data of the
modern lab. It develops and maintains on-premise software
solutions for laboratory management and will announce
release of its cloud solution.
An Innovative Player in the Lab Automation Market
Originally founded in Ghent (Belgium) in 2002
as a small, two-person bio-informatics shop,
Genohm re-established itself in 2011 as an EPFL
Start-Up at the Innovation Park in Lausanne
(Switzerland), focusing on guaranteeing
compliance, traceability and big lab data
management in highly complex and
continuously evolving lab environments. The
company is proudly serving a rapidly growing
set of customers in widely varying research and
clinical environments throughout Europe,
the Middle East, Asia Pacific and the
US. Today, it has offices in
Lausanne, Ghent, and Durham NC
and counts a workforce of 40+ highly
trained software and life sciences
engineers.
A Complete End-to-End Evolving Solution
Genohm officially entered the lab informatics market with
the successful launch of its main laboratory software
automation suite named Simple Lab Information
Management System (SLIMS). It has been designed to
integrate an Electronic Laboratory Notebook (ELN), and a
Bio-banking module into a flexible, customizable platform
that offers any user the ability to configure the system to
match their lab processes and procedures.
At its core, SLIMS is developed to handle the complicated
needs of modern lab environments. The lab is a
heterogeneous environment where different equipment must
interact, such as software, machines, and data in various
formats. Labs are required to sustain a dynamic pace,
adapting frequently to changing requirements, new
technologies, and shifting focus. Genohm believes that the
best LIMS for a lab will be fine-tuned to the customer’s
needs, empowering them by adapting to their workflow, not
the other way around.
While Genohm offer’s a single platform, the system can be
configured easily to suit any lab environment. This service
is provided by keeping its platform extremely versatile, and
makes use of the SLIMS Store, part of the SLIMS
ecosystem that allows premade functionalities to be added
in a fine-grained manner. After the individual premade
1 LIMSLLLLLLLLLLLLLLLLLLLLLLLLLLLLLIMSIMSIMSIMS
The
Cover Story

parts are added, the lab can adapt these workflows to fit
their needs. The system works with many API’s (such as a
Python API) to extend functionality even further. After
installation, the system has an all-in-one interface, allowing
users to seamlessly transition from sample management
screens to the ELN and back, and can navigate complex
workflows in an intuitive and visually attractive fashion.
A Software Architect
Genohm and SLIMS has grown under the leadership of
Frederik Decouttere, CEO. Frederik received his Master
degree in Bioscience Engineering at the University of
Ghent in Belgium. He focused on applying & evolving
software architecture and patterns in the field of bio-
informatics during the past 15 years. Since 2002, Frederik
acted as CTO for Genohm, for which he served and
deployed bioinformatics and LIMS solutions for several
fortune-500 life sciences companies, healthcare and R&D
labs. In 2010, he was appointed as the new CEO of
Genohm.
Quality is the Key
From the onset, Genohm has worked with both small
research labs and highly regulated core facilities. The
company however, learned that quality is the key even in a
non-regulatory environment, and that has greatly focused
their objectives with quality a key part of all development
activities. SLIMS has been built to the highest standards as
Genohm’s methods are ISO 9001:2015 certified, and has
“SLIMS is a fully-featured
solution tailored for your
lab including a complete
Electronic Laboratory Notebook
(ELN) with Work ows and
Order Management modules
for all your experiments.”

features that ensure the quality standards of labs as well.
This is done by tracing the history of items and actions,
enabling access to be adjusted in detail with user and role
management, a group model that allows users to work on
the same project or to shield data from other groups, and
steps that can be built in to witness or sign off by turning on
a simple configuration flag.
Leading the Competition with its Self-service Attitude
Genohm has been successful in populating the challenging
niches in the industry which includes complicated
workflows in next generation’s sequencing, extensible
metadata collection in biobanking, and the need for flexible
lab note taking in analytical, academic, research
environments. The company stands out from the
competition due to its self-service attitude. Genohm has
experts that allow it to provide peerless support that is
greatly appreciated by its clients.
Genohm allows both the lab manager and lab technicians to
focus on their core business activities. According to
Genohm, a LIMS should not be a burden to anyone. In
SLIMS, the lab manager can configure dashboards to focus
on key data at a glance, and the technicians can dive
immediately into the protocols, see what is needed and
enter only what they need to follow. Due to the extensive
automation possibilities like macros and machine
interfacing, human error is reduced to a minimum, and
when something goes wrong anyway, rules can easily
retrieve where and what went wrong and identify other
areas of impact. The company’s single interface over all lab
operations ensures this.
Taking Time Intervention into Consideration
Genohm believes that ‘Time to Value is of the essence’. The
lab marketplace is an environment with growing awareness
about cost of ownership and the needs for fast turnaround
time. Hence, the company focuses on developments that
shorten the times from initial requirements gathering to
production, which are summarized into three key points.
Firstly, Genohm’s implementation track was designed to be
agile. It developed agile project management methods that
allow early feedback and integrate training into the actual
implementation trajectory. Secondly, its architecture is built
in a way that any custom extensions do not impact the core
product, and thereby guarantees a consistent release
schedule and limits downtime due to the high stability of
the core system. It also guarantees backward compatibility.
Lastly, its fast cloud deploy system is being developed and
will be released in the near future. This functionality makes
“Genohm is the maker of
SLIMS, the one stop
self-service LIMS, ELN, and
Work ow Management system.”
Cover Story

up another part of the SLIMS ecosystem, and combined
with the SLIMS store’s detailed prebuilt packages enables a
new way of LIMS deployment, closer to a self-service
provisioning.
An Acquisition turning into a Scalable Platform
Genohm has recently been acquired by Agilent. The
company believes that this is a great opportunity for both
parties. It has opened new markets for Genohm in a
scalable and sustainable way. Through this, the company
will be enable to focus on developing new capabilities in
SLIMS to meet the evolving needs of its current and new
customers in the future. Agilent also gives it instant access
to a huge knowledge network in an organization that has
been a trusted industry reference for a long time.
Words of Appreciation from Contented Customers
“SLIMS is a great solution for our biobanking activities. We
use the platform for our complete sample flow, from intake
to storage and shipment. The integrated ELN is an
indispensable tool — we use it to track all our sample
activities such as slicing tissue, extraction of nucleic acids,
and shipping of samples. The SLIMS workflow module is
an innovative tool that allows us to register our studies in a
dynamic environment. SLIMS is completely customizable
to our needs and a lot of this can be done by the user.
However, if we have a complex request or integration issue,
Genohm’s support is great.”- Sofie Goethals, Biobank
Manager @ UZA
“SLIMS is a highly modular software that can easily be
configured to be compliant with ISO 17025. Especially
the automatic control of test results and the QC card
module are strongly appreciated by lab technicians and
auditors. The unique system of adaptable data views
within the UI, each day satisfies about 500 employees
with very different profiles: from the lab manager and the
lab technicians to the process operators and the
researchers.” - Ilse Pieters – Lab Study Manager

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Management BriefCompany Name
AgiLab
agilab.com
Joachim Mohamed
Ndiaye
CEO
AgiLab provides a unique digital platform for scientific data
management and collaboration across Research & Development
and Quality Control.
Alpha Technologies
alpha-technologies.com
Michael Lamothe
President
Alpha Technologies is the world leader in design and
manufacturing of instruments and software. The firm delivers
advance precision rubber and elastomeric materials analysis for
production optimization and product compliance solutions.
Care Data Infomatics
caredatainfo.com
S.Parthasarathy
Co-founder & Director
Care Data Infomatics is India's leading healthcare technology
organization that offers solutions to enhance patient care and
optimize clinical processes in laboratories and hospitals.
CloudLIMS
cloudlims.com
Arun Apte
CEO
CloudLIMS is built exclusively on cloud-based technology that
help researchers using cutting edge technology to scale up their
research with virtually no capital expenditure. The company's
mission is to provide an affordable solution that is both
configurable and secure.
LabVantage Solutions is a US-based company with global clients and a
recognized leader offering a completely browser-based integrated
laboratory management platform.
Lex Software Solutions is a company located in Turkey and
aimed towards providing specialized software solutions for the
pharmaceutical industry.
TECHNIDATA is a major player in the field of software
solutions for clinical laboratories and biorepositories. Its
solutions serve organizations from the small single-discipline
private laboratory to large multi-site and multi-disciplinary state-
owned institutions.
TrueMed IT provides the most flexible medical lab tracking,
ordering and resulting software in the market. With its products
it helps individual laboratories, laboratory groups, and
marketing groups track every single order and helps with
facilitating the automation of processes.
Genohm, a part of Agilent
genohm.com
Frederik Decouttere
CEO
Genohm develops and maintains on-premise software solutions for
laboratory management also focusing on guaranteeing compliance,
traceability and big lab data management in highly complex and
continuously evolving lab environments.
LabVantage Solutions
labvantage.com
Bob Voelkner
VP Sales &Marketing
Lex Software Solutions
lex.com.tr
Alper Terkinli
Founder & CEO
Nl42 Business
Management Consulting
nl42.com
Roberto Castelnovo
Co-owner & Co-founder
TECHNIDATA
technidata-web.com
François FALCO
President & CEO
TrueMedIT
truemedit.com
Bryan Shnider
CEO
Nl42 provides personalized services to support the digital
transformation of the laboratory processes, committing to
complete customer satisfaction. The firm also provides
personalised services and innovative solutions, committing to
complete customer satisfaction.
The

A serial innovator, published author, Founder and CEO of SPLICE Software,
Tara Kelly is passionate about technology’s potential to change lives for the
better. She has consistently channeled that belief into developing technologies
that enhance operations, enable better service delivery, and improve the
customer experience. This has resulted in creating three customer experience
companies and turning an innovative idea into a patented, proprietary
technology (US Patent Number 9348812) that harnesses data streams to
create personalized, automated messages. SPLICE solutions were included in
Gartner’s “Cool Vendors in Insurance, 2016” report and Forrester’s “IoT and
Analytics Startups Can Turn Insurers into the Good Guys” brief.
About the Author
TO COMMUNICATE
WHEN SECONDS COUNT
USING
BIG DATA
AITO COMMUNICA
WHEN
USING
BIG
AND
Tara Kelly
Founder & CEO
SPLICE Software
| 2018|October| 2018|October18
Insider’s Insight

SPLICE Software creates stronger
connections and improves the
customer experience by delivering
personalized messages to your
customers via their channels of
choice, at the most critical points
along the customer journey. Our
cloud-based Dialog Suite™ uses Big
Data & Articial Intelligence to
®
deliver Data-Driven Dialogs that
can be leveraged across phone,
SMS messaging, and AI-assisted
devices like Amazon Alexa and
Google Home. It’s just part of how
SPLICE combines art & science to
help you connect with your clients
in new ways. Our award-winning
Suite enables Retailers, Insurance
companies, and Financial Services
rms to collect and manage
customers’ permissions and
preferences so you can personalize,
communicate, test, and measure
like never before.
About the Company
O
rganizations like property and casualty
insurance companies, utilities and other
businesses that help people recover from
natural disasters are gearing up for the 2018 Atlantic
hurricane season, which begins on June 1. Everyone is
hoping it’s not as active as last year’s hurricane
season, which was among the most destructive on
record, with six major hurricanes and more than $280
billion in damages.
Recovery is still ongoing in many areas, notably
Puerto Rico. But hurricanes aren’t the only danger to
lives and property that insurers must address. Wildfires
can occur at any time of the year, especially under
drought conditions and when winds are high. Floods
occur year-round and can cause catastrophic damage,
as can tornados, hail, blizzards and a range of other
weather-related events.
Organizations that need to urgently communicate with
customers or employees before and after a weather
event often encounter difficulties because they don’t
have the contact information they need. Either the data
they have is out of date, or they’re using a channel
(work email addresses, landlines, etc.) that the people
they’re trying to contact aren’t monitoring during the
emergency.
After a disaster, organizations encounter even more
difficulties in communicating. Customers may have
left the area or are in a location where the
infrastructure suffered significant damage.
Organizations that are trying to move crews into place
to address the damage often have trouble mobilizing
their people because of communication breakdowns
and difficulty visualizing conditions on the ground.
Big Data, Small Data and AI to the Rescue
Fortunately, it’s possible to plan ahead, gather needed
data and deploy technologies, including artificial
intelligence (AI) and data visualization tools, to enable
critical communication when seconds count. For
businesses like property and casualty insurance
companies, using the right technology assets can
|October 2018| 19

stakeholders. For example, after a hurricane has moved
through an area, power restoration and civil engineering
crews may be on hand, but without an accurate view of
conditions on the ground, it’s impossible to deploy assets
effectively.
A weather event that knocks out power and damages
infrastructure can delay recovery efforts, leaving
customers stranded and crews idled just when the need
for help is most acute. However, a data visualization app
that takes in big data from multiple sources can provide
clarity on conditions on the ground, allowing leaders to
make informed decisions.
Picture utility team leaders with several power
restoration crews in a disaster zone. Data pouring in
from social media, weather services and other sources
can help them pinpoint which crews to send to address
specific sites with infrastructure damage. But data
visualization tools that show conditions in real time, such
as road and bridge closures, can help them take decisive
action immediately.
The Secret Sauce Is Simplicity
Emergency management tools that integrate big and
small data and leverage the power of crowd knowledge
and AI can provide critical information that can be
visualized and understood in seconds. The ability to send
mass communications is also important. Automated
voice messages can deliver catastrophe warnings, post-
catastrophe service updates, office closure notifications
and much more.
Speed and accuracy are important, but simplicity is the
secret sauce. A software platform that integrates all of
these elements and allows the people who are managing
critical events to visualize complex, evolving factors in
real time can be a game-changer. Whether
communicating with customers or employees, when
seconds count, big data and AI are indispensable allies.
enable communication with customers before and after
disaster strikes.
It all starts with data. Companies that need to communicate
with customers (or staff) during an emergency should
prepare by gathering small data, such as complete contact
information, making sure to distinguish between cell phone
and landline numbers. They’ll also need to get permission
to make contact and ask which channels people prefer, e.g.,
text, email, voicemail, social media, etc.
With the small data taken care of through pre-disaster
outreach and data cleanup projects, organizations can put
big data and AI to work before and after a disaster to
communicate with customers and employees. Insurance
companies can reach out to customers who are in an area
threatened by a disaster, providing helpful information
on making a claim.
Sorting customer information by ZIP code to pinpoint
customers in the path of danger, insurers can use big data
and AI to send automated messages via the channel
customers prefer, reminding them to move to a safe
location and including tips on what documentation
they’ll need to file claims and instructions on how to
contact the insurance company once the danger has
passed.
This type of outreach is helpful to both customers and
the companies that send the communication. It can help
insurers avoid losses by warning customers of impending
danger, and instructions help customers receive the
prompt service they need after a disaster strikes.
Personalized outreach also helps strengthen the bond
between brands and the customers they serve.
Once the immediate danger has passed, organizations
like utilities, claims adjusters, emergency response
teams, etc., need to deploy field crews. A software
solution that can harness AI, advanced data visualization
capabilities and mass communications tools can deliver
the information decision-makers need with speed and
accuracy.
Big data is essential, but information alone isn’t enough
— decision-makers need to be able to visualize it to
make the right calls and communicate with affected
| 2018|October20

Headquartered in Chennai, Tamil Nadu, India CareData Infomatics is a leading healthcare
technology organization that offers solutions to enhance patient care and optimize clinical
processes in laboratories and hospitals. In an interview with Insights Success, S.
Parthasarathy, Director and Co-founder of the organization briefly mentions some of the
challenges the organization has faced and strategies it has incorporated to ensure its
standing in the market. So, let’s have a look at what the leader has to say about the
organization.
Please give a brief overview of CareData Infomatics, its solutions and
services?
S. Parthasarathy: CareData Infomatics offers solutions covering the
entire diagnostic sphere. Our products offer the unmatched flexibility
of cloud computing. Our passionate team has over 75 members
spread across the length and breadth of India. Our products are the
result of the team’s rich experience of over 2 decades in health care
IT.
This comprehensive package aids in overcoming the current issues
of a diagnostic lab including manually maintained data, no central
repository, no check on reagents consumed, lack of skilled personnel
amongst a few. This explores innovative and sophisticated analytical
capabilities of device interfacing by providing optimized solutions in
not only supporting but also enhancing the Lab workflow automation.
How do you diversify your Laboratory Management Solutions so as to
benefit your customers?
S. Parthasarathy: We offer a variety of services to cater to the needs of different
consumers. Other than the base LIMS, we make a cloud based Middleware solution
that assists the technicians in the day to day working of the lab. We also provide a stripped
down version of the LIS, CARE DIVA, which just handles automated report generation. This is
designed for extremely small laboratories that do not have the need or the means to purchase full-
fledged LIS software. Finally, we offer all these services as one complete, affordable package.
Please describe the experiences, achievements or lessons learnt that have shaped the journey of
the company.
S. Parthasarathy: We founded our company in May 2016, and in less than two years we have been able
to build a world class product that can take the global market leaders head on. During this time period,
we have amassed more than 60 customers in the South East Asian, Middle Eastern, and South Asian
markets.
What are the company’s strategies to cope up with the changing trends of the industry?
S. Parthasarathy: We, as a company, have one motto: To create software that our customers would need
in the future, and not wait for them to ask us for a new feature. For this very purpose, we have hired
CareData Infomatics
Attaining Zeniths in Healthcare Tech
22
S. Parthasarathy
Director & Co-founder
| 2018|October

experts in the industry to keep up with the latest trends in
the industry and deliver world class products.
Please give a detailed explanation regarding the
management’s influence towards the industry and the
company?
S. Parthasarathy: The management has played a pivotal role
in the shaping of the company. By understanding the
current and future market trends, we have charted a course
for the company to take care of the current, as well as the
future needs of our customers, and to also play a leading
role in the industry. By following this roadmap, we hope to
set an example in the industry by providing quality,
affordable lab management solutions that provide for our
customers now, and in the future.
Where does Care Data Infomatics see itself in the long
run and what are its future goals?
S. Parthasarathy: We currently operate in South East Asia,
South Asia and the Middle East. We plan to begin
expansion into Europe and South America in the next year,
and we hope to make inroads to the US market by 2021-22.
Considering the rising number of laboratory
management solution providers, how does Care Data
Infomatics stand out from its competitors?
S. Parthasarathy: We separate ourselves from the
competition by offering a cloud based Middleware service.
This service handles the management of assets like reagent
consumption and device health, and will also control the
Quality Control functions. We are the only company to
provide the entire range of Lab Management software in a
single, affordable, easy to use package, and that will give us
an edge in the market full of players who charge high rates
for individual Lab Management software modules.
About the Leader
S. Parthasarathy is the Director and Co-founder of
CareData Infomatics. He has 20+ years of experience in
building and managing high performance sales, marketing,
P.R. and channel teams, developing creative business go-to-
market strategies in high growth startup and mid stage
venture backed and publicly traded companies.
Parthasarathy earned his PG diploma in Public Relations
from Bhavan’s Rajaji Institute of Communications and
since then have been working with leading corporates and
empowering people in learning great sales strategies.
About the Company
CareData Infomatics, a leading healthcare technology
organization that offers solutions to enhance patient care
and optimize clinical processes in laboratories and
hospitals.
The products designed by CareData are well-positioned to
process a wide range of samples, from over 20,000 samples
per day in bigger laboratories to less than 50 samples per
day in smaller laboratories.
Having a passionate team of over 60+ members, CareData’s
innovative cloud-based IT products are the result of the
team’s rich experience of over 2 decades in IT and
specifically in the healthcare IT domain. The products not
only address the laboratories current needs and pain areas,
but also offer unmatched power and flexibility of cloud
computing, and scalability for multi-center and multi-
device operations and “real-time” control and monitoring of
lab as well as hospital devices from a remote centre.
‘‘‘‘We provide a robust
decision support platform
that increases the
efficiency and profitability
of the lab, in turn helping
doctors make the decisions
needed to save lives faster.
The
|October 2018| 23

he pharmaceutical industry is passing through hopeful and turbulent times at the same time today. On one hand, the
Tindustry is facing rising opposition from customers who wish to pay as a single payer. On the other hand, great
innovations are helping pharmaceutical industry meet new customers to grow revenues. An example of the later
development is the digital mobile technology which helps the industry collect large amount of data to form an unparalleled
understanding of healthcare. Additionally, today the pharmaceutical industry is in a position to make a statement to the larger
public to seal its place as the ideal provider of healthcare in the long run. The Pharmaceutical industry can ﬁnd a harmonious
balance between the turbulence and opportunities to claim the throne of a great healthcare provider with real innovation
today.
Currently, the healthcare industry focuses on R&D which can immediately be turned into products to earn revenues. An
example of this economic development is the large number of medical solutions available which treat common illnesses such
as cold, fever, headache, etc. and are usually available as over the counter medicine for patients. This economic activity is
governed by patients who pay as individuals. This economic model is in line with natural principles that advocate that self-
interest is the motivator of economic activity and competition is the regulator. However, there is a new economic expectation
of patients which could better shape the future. If patients paid as a single payer, the government could invest in more R&D
tax dollars into the future in the form of grants or subsidies. Without the infusion of such investments, real innovation would
be diﬃcult as real innovation requires companies to operate in the area of absolute uncertainty, which can be a nightmare
from the point of view of shareholders.
Untapped Innovative Opportunities
In the pharmaceutical sector, the natural economic forces have not yet found solution to deadly diseases like HIV, multiple
forms of cancers, and several others. The primary reason for true lifesaving innovation being expensive is that true innovation
operates in the territory of absolute uncertainty and hence one cannot set a timeline in principle in order to achieve desired
results. Furthermore, this is also the primary reason why deadly diseases which promise lucrative revenues may never see
real investment by individuals who are governed by self-interest. Individual self-interest leaves breathing space for Individual
desire for happiness and is likely to be susceptible to individual weaknesses. On the other hand, if companies received
funding for innovation through a legitimate public entity like the government, it could invest in innovation for the long term
The Next Frontier
of INNOVATION in the
Pharmaceutical
Industry
|October 2018|24
Care & Cure

growth of a society. Such collaboration would help the
pharmaceutical industry to find solutions that separate life
and death in a meaningful manner in the society. On the
other hand, the individual companies which find a solution
to grave illnesses can also monetize these innovations.
Some such trending innovations are mentioned below.
Precise Medicine
Today the Pharmaceutical industry faces stiff legal penalties
for overdosing a patient with a particular medicine. The
good news is soon doctors would gain access to genomes
which helps map out the individual medical history. This
makes it possible to deliver a perfect and precise dose of
medicine to a patient. Genome projects are gathering
momentum, largely due to an initiative of the Obama
administration, which gave the grant of $215 million to
Precision Medicine Initiative. Grants like these and
projects like these would make it possible to develop
personalized medical solutions which are near perfect for
all patients.
Data Gathering
It is important for doctors and medical researchers to have
access to real intelligent data in order to make objective
observations and produce insightful innovation. Such data
gathering and generation has become much easier thanks to
mobile apps. Today, several mobile phones include
technologies that can track movement, sense various health
indicators and measure the health of patients and provide
the data to doctors and researchers to better understand their
patients. Such data apps are making it possible to create
gene sequencing and live health monitoring, which could
have only been dreamt about in the past.
Artificial Intelligence (AI)
AI has become the guiding light for many industries. The
Pharmaceutical industry is not an exception to this rule.
Supercomputers and machine learning are making it
possible for researchers to detect patterns in genes, diseases
and respond to them with appropriate solutions at a blazing
quick speed. Many such AI projects are currently helping
the Pharmaceutical industry on the path of innovation. One
prime example of this technology in action is the IBM
Watson which has demonstrated learning capabilities and
absorbs millions of pages of medical literature to make the
industry reach the pinnacle of competitive success.
There are many more innovations which are reshaping the
future of the Pharmaceutical industry. Some of these
include 3D Printing, Nanotechnology, Virtual meetings
between doctors and patients, etc. Innovation is opening up
new doors of opportunities for every industry and
companies which follow the path of innovation will find a
golden arch to build a great future for them. However, it is
important for the industry to secure its long term interest by
positioning itself as the ideal provider of healthcare services
in the short run.
Precise Medicine
Articial Intelligence
Data Gathering
|October 2018| 25

In many industries today, the laboratory retains its importance as a vital
part of R&D and testing processes. There are many emerging
technologies that are enhancing the capability and durability of the
lab, and one of the most significant is a Laboratory Information
Management System (LIMS). Utilized by enterprises and smaller
organizations alike, LIMS software delivers a range of automated
workflows to be employed in laboratories; it also enhances the
laboratory environment where staff keep track of products, samples,
and test results.
In delivery of efficient LIMS and relevant services, LabVantage
Solutions, a US-based company with global clients, is a recognized
leader offering a completely browser-based integrated laboratory
management platform. The company offers pre-packaged laboratory
solutions for Quality Control (QC), Contract Labs, Research &
Development, Validated Pharma manufacturing, Diagnostic testing, and
for certain industries. LabVantage mainly offers a laboratory software
solution which includes LIMS, Electronic Laboratory Notebook (ELN), and
Laboratory Execution System (LES).
The LabVantage platform is used at more than 1500 customer sites, across a number of
industries, from pharmaceutical and life science, medical device, biobanking, food and beverage, oil
and gas, diagnostics and genetics, and more. The company’s solutions help its customers to innovate
faster in the R&D cycle, improve manufactured product quality, achieve accurate record-keeping, and
comply with regulatory requirements.
An Exemplary Leadership
Bob Voelkner is the Vice President for Sales and Marketing at LabVantage. He is a graduate of the
University of Scranton with a bachelor’s degree in Computer Science. Prior to joining LabVantage in
2009, Bob was Sales Manager for the LIMS division of Applied Biosystems. Previously, he spent
seven years in a number of sales leadership positions at Thermo Fisher Scientific’s Informatics and
Services division. Bob started his career at Beckman Coulter Inc. as a Senior Software Developer
working on LIMS and Chromatography Data Systems, progressing to Director of Global Sales and
Marketing of its Laboratory Automation Operations division.
LabVantage Solutions:
Powering Laboratories with Modern LIMS
Software Solutions
28
Bob Voelkner
Vice President
Sales and Marketing
| 2018|October

Bob mentions, “We are challenged at the leadership level
to expand the footprint of our software beyond traditional
LIMS functionality into areas that are adjacent or
complementary to add benefits for our customers.”
Purpose-Built Software
The LabVantage platform offers a complete package with
tremendous depth, breadth, and richness of capability to
support laboratory processes. Using provided design tools,
it can be easily configured or modified, and adapt to
virtually any laboratory environment, from R&D to Quality
Control. Because the company mainly focuses on
flexibility, which can be perceived as complex, it takes
many of the common configurations that it historically
developed for similar clients and built industry-specific
packaged solutions. LabVantage considers these solutions
as industry accelerators which can be rapidly deployed to
reduce risk and total cost of ownership.
Stepping Ahead with Unified Technology
As a decades-long LIMS provider, LabVantage has lived
through the shift away from the customization of software
solutions and has fully embraced configurability. It
recognizes customers who want turnkey solutions that
reduce investment costs, deployment and training time,
complexity, and a heavy reliance on an IT department. For
that reason, LabVantage has continually engineered its
platform for ease of use, to support common workflows,
and to be configurable without requiring software
development skills. The company also recognizes the
importance of being a technology leader and stays up-to-
date with current technologies, whether it’s web technology,
cloud hosting, or portable/mobile access. LabVantage’s goal
is to offer the most technologically advanced solutions and
make them work hard for its customers.
Adapting to Modern Industry Trends
LabVantage is the first LIMS company to address data
integrity compliance in the pharmaceutical industry. When
the US Food and Drug Administration (FDA) issued new
guidance around data in temporary memory, LabVantage
quickly engineered modifications that helped its customers
comply. Its customer advisory board also meets with
LabVantage leadership quarterly to help guide its strategic
direction. In addition, the company hosts an annual
customer training and education conference that provides
great opportunities to have a conversation with its
customers to learn about their needs. A strong investment in
current and new product development helps LabVantage to
maintain its technology and business leadership.
“Staying in touch with our customers and watching the
industries we serve are perhaps our leading methods to
identify and address trends,” says Bob Voelkner.
Technological Differentiator with Future Aims
LabVantage’s technology is a clear differentiator. The
company has recently invested in the user’s experience,
meaning the LIMS delivers a simple, attractive and intuitive
user interface. The depth and breadth of native functionality
and the high degree of extensibility without customization,
scripting or coding is unparalleled. And LabVantage’s
professional services are also second to none. More than
half its headcount is devoted to serving its customers.
Industry accelerators can be
rapidly deployed to reduce risk and
total cost of ownership.
29
‘‘‘‘
The
|October 2018|

Pharma companies are also evaluating untapped markets.
Among the top emerging markets, BRIC economies
stand out the most with the probable addition of Mexico
and Turkey. While China is already competitive, the
others in the list are viewed as geographies with
tremendous opportunity.
However, growing economies have their own challenges.
Underdeveloped infrastructure and unique regulations
mean that entry and success in these markets are more
complex than they may seem. Seeking drug approvals in
different geographies also means that Pharma companies
will have to process multiple sets of clinical trials in each
country. With the probable exception of India, other
regions won’t have English as their language of choice
which makes language intervention an absolute
necessity.
The Increasing Involvement of China
The recent regulatory change in China has paved the way
for more globally accepted drugs to be launched in
China. However, they will still need to undergo the
regulatory process as usual. We expect an increased
effort from Pharma companies to launch more drugs in
China which is the second largest Pharmaceutical market
in the world. Biotech is also booming in China with the
help of conscious Government support. There seems to
be no shortage of investment either in this regard. Hence,
you can expect BioTech companies to have a keen
interest in expanding their focus to China in the coming
years. Based on this, we foresee the demand for
translation between English and Simplified Chinese to
rise in the near future. Also, it will be wiser for
companies to outsource their documentation
requirements since adhering to the stringent protocols in
Chinese will not be easy.
The Rising Influence of the Patients
As patients become more aware and educated about the
drugs they take, Pharma companies are forced to
The growth of China and Japan as leading
markets for the Pharma and Biotech industry has
made language an important factor for
companies looking to be successful in global markets.
Moreover, emerging markets in non-English speaking
countries such as Brazil, Russia and Turkey has only
increased the need for “Strategic Language
Partnerships”. Navigating through regulatory
requirements and Clinical Trial documentation in foreign
languages seem like a daunting task just from the sound
of it. An increasing number of companies prefer to
outsource the language requirements in order to speed up
approvals and decrease rejections.
With the current trends in the Pharma and Biotech
Markets, we suspect the need to only increase. There are
four definite areas that point towards the prominent role
of language in the coming years.
Emerging Markets have More Promise
Since established markets in US and Europe have very
little room for smaller players, SMEs are growing more
confident that growing markets are a better investment.
Pricing pressures and slower growth means that Big
4 TRENDS THAT
WILL MAKE
LANGUAGE
SOLUTIONS A BIG
PART OF
BIOTECH AND
GLOBALIZATION
| 2018|October30
Expert’s Outlook

consider a patient-first business model to cope with their
dynamic expectations and demands. Companies are
considering smartphone apps and online portals to stay
connected with patients. With more sophisticated
technological options being made available with every
passing day, a range of health services can be offered to
patients at their convenience. These tools also serve as a
great way to acquire patient data, maintain them and gain
useful insight.
However, replicating this approach in other geographies
will need language support. App and Software
localization requires deep understanding of cultural
nuances in order to be executed successfully. Apart from
this, promotional and informational collateral also need
to be tailored and edited in order to appeal to consumers
in various geographies. This not only includes physical
collateral but also digital materials. Hence, as the focus
shifts to the patient, there is certainly a rise in demand
for language solutions expected from Pharma and
Biotech companies.
Managing the Digital Baggage
While e-pharmacies are still in their infancy, there is
enough reason to believe in their success in the near
future. Globalization plans for e-pharmacies, is a long
way away from being a topic of discussion. In the
meanwhile, Pharma and Biotech companies still need to
maintain their digital presence whose importance
continues to grow in the grand scheme of things. This
includes websites, social media positioning and online
reputation management (ORM) among others. In recent
times, we’ve received an increased demand for
translation of marketing materials from companies like
Abbott Healthcare and other Fortune 500 companies.
As pharma and biotech companies look to build their
presence across different geographies, they will need to
think about how they can take their digital assets along.
Maintaining brand positioning and brand image across
multiple regions is always going to be a challenge.
Moreover, failure to understand cultural nuances and
demand can be a cause for stunted growth. Companies
that have the foresight to see the importance of a
language solutions partner at this stage will have greater
chances to succeed in new geographies.
Shilpa Mittal, CEO of Ulatus,
Ulatus is one of the world’s
foremost language solutions
providers. Shilpa is honoured
with the prestigious “Best
Woman Entrepreneur 2017”
award by Golden Bridge in San
Francisco.
About the Author
Shilpa Mittal
CEO, Ulatus
|October 2018| 31

Headquartered in Turkey, Lex Software Solutions is fully committed to
provide specialized software solutions for the pharmaceutical industry. In
an interview with Insights Success, Alper Terkinli, CEO and Founder of
Lex Software Solutions briefly mentions some of the challenges the
organization has faced and strategies it has incorporated to ensure its standing
in the market. So, let’s have a look at what the leader has to say about the
organization.
How do you diversify your Laboratory Management Solutions so
as to benefit your customers?
Alper Terkinli: Our laboratory management solutions blend many
years of pharmaceutical laboratory and compliance experience with
software development. We precisely know what our customers need
to the very subtle detail. Our customers enjoy highly flexible and
customizable laboratory process management thanks to its analytical
methods module, instead of using spreadsheet-based notebook-type
work definitions and can also plan inventories, instruments, work
times using this module and can make expected/actual work
comparisons. Manage! also provides GMP compliant spreadsheet and
document solutions for specific user needs. These solutions also allow
the users to manage their existing Excel files in a GMP-compliant
manner. Using Manage! LIMS, pharmaceutical companies can eliminate
all (not some) the inefficient paperwork in the laboratory. We are assertive in
this regard.
Please describe the experiences, achievements or lessons learnt that have shaped
the journey of the company.
Alper Terkinli: After working many years in global scale pharmaceutical companies, our team has
determined the need for a highly specific laboratory management solution which is compliant, efficient
and user-friendly at the same time. I personally have lead the development of a LIMS software while
still working in the laboratory. We have also worked on making Excel files compliant, eliminating
paperwork, and integrating chromatography data systems with other software, which all lead to great
success. Together with the rising trend of data integrity in recent years, laboratory management
software have gained even higher interest. After being trained with the most skilled professionals and
all that diverse experience, the foundation of a professional company became inevitable to bring a fresh
breath to the sector.
What are the company’s strategies to cope up with the changing trends of the industry?
Alper Terkinli: The changing trends in the sector is being reflected in the guidelines / regulations and in
Lex Software Solutions, we closely follow and understand these documents and gear our development
work towards those changing trends. As being an energetic and dynamic company, we act fast to adopt
changing user requirements.
Lex Software Solutions:
Striving to Design Easy-to-Implement and
Convenient Software for the End-User
34
Alper Terkinli
CEO and Founder
| 2018|October

Where does Lex Software Solutions see itself in the long
run?
Alper Terkinli: We, here in Lex Software Solutions aim to
provide a distinctive product and in the near future, we see
ourselves as a global brand demanded by large scale players
in the sector. Our product will play a great role in making
laboratory processes more efficient and shaping the way
how people work in pharmaceutical laboratories making it
smarter, more standardized and measurable.
Considering the rising number of laboratory
management solution providers, how does Lex Software
Solutions stand out from its competitors?
Alper Terkinli: There has been a recent rise in the number of
laboratory management solution providers but Manage!
LIMS has very distinctive properties that makes it stand out
from its competitors in the market.
Ÿ Manage! provides an analytical method module for
precisely defining the way how analyses will be
performed, what will be used, how much man hour is
needed etc.
Ÿ Manage! creates analytical recording templates
according to the defined methods, no more spreadsheets
or “fill in the blanks” document are needed
Ÿ Manage! eliminates the need for document management
software for analytical methods
Ÿ Manage! can eliminate all (yes, all) paperwork and
Excel files in GMP based laboratories
Ÿ Manage! also contains an out-of-the box GMP
compliant spreadsheet solution integrated
Ÿ Manage! provides fully integrated workflows for all the
processes in the laboratory
Ÿ Manage! provides deep and objective statistical and
visual KPI’s and planned/actual comparisons (e.g.
analyst performance, product stability performance)
Ÿ Manage! provides decision support information (e.g.
how much X standard is required in the following
month or when should I make a purchase order
depending on the usage rate and time to supply)
Ÿ Instead of being re-programmed, Manage! can be highly
customized by the end-user without writing a single line
of code
These are some of the many distinctive features of Manage!
that differentiate it from the other products in the market.
About the Leader
As the Founder and CEO of Lex Software, I not only
claim to create a profitable and efficient LIMS product, but
also aim to shape the sector starting from Turkey and global
scale companies. By combining a high amount of sector
experience and software development experience, I can
speak the same language with sector professionals and at
the same have an idea on how to easily adopt their needs in
the software development processes.
About the Company
Lex Software Solutions is a company located in Turkey and
aimed towards providing specialized software solutions for
the pharmaceutical industry. Its flagship product is Manage!
LIMS, focused on both compliant and efficient
pharmaceutical laboratory management. When developing
laboratory management software, Lex Software Solutions is
fully aware that developed software should strictly adhere
to GMP and computerized systems requirements but should
be efficient and user-friendly at the same time.
Our aim is to replace the ancient
and obsolete paper-based and
hybrid recording processes with
modern LIMS, ELN and LES
systems in a compliant manner
and let the pharmaceutical sector
to work swifter, less error-prone,
more efficient and produce more
quality work and products.
35
‘‘‘‘
The
|October 2018|

Biotechnology is a the exploration and development of various biological
processes to achieve mainly industrial and various other purposes
cultivation of the plants, and improvements through breeding programs.
The processes also employs artificial selection and hybridization which emphases
its functionality. At present, the modern usage also includes genetic engineering as
well as cell and tissue culture technologies.
In earlier days biotechnology process was initiated by farmers who developed
improved species of plants and animals by cross-fertilizing or cross-breeding. In recent
years, biotechnology has expanded its core functionality widely which now focuses on
sophistication, scope, and applicability.
A well-known and author and writer is vague and can be unsubstantial, for example,
Clayton Christensen share his views as, "There are other dimensions of biotechnology. If
you think of biotechnology like the Internet, it's not a category - it's an infrastructure that
can be deployed to sustain or disrupt. In healthcare, the most complex problems at the high
end have to be dealt with in a problem-solving mode by the best, most experienced
physicians you can find.”
Biotechnology is immensely contributing towards agriculture which enhances its
functionality to the next level. Agriculture aspects have extremely changed with
biotechnology functions and increase readability of the process.
What is Agriculture Biotechnology?
Agricultural Biotechnology is also known as Agritech. It is an area of agricultural
science involving the use of scientific tools and techniques. There are several
techniques used in agriculture biotechnology such as Genetic Engineering,
Revolutionizing Agriculture Process Globally
Agriculture
Biotechnology:
Agriculture
Biotechnology:
| 2018|October36
Agri Tech

Protoplast Fusion: Protoplast fusion is
also known as Somatic fusion. It is a
type of genetic modification in plants by
which two distinct species of plants.
In this method, it includes joining
of cells or cell components to
transfer traits between species.
Transgenics: Transgenics is the method
which involves the insertion of one piece
of DNA into another organism's DNA. It
works in order to introduce a new gene
into the original organism. This addition of
genes into an organism's genetic material
creates a new variety with desired
qualities.
Impact of Agriculture Biotechnology on
Economy and Social Life
The technology used in agricultural
productivity improved its usability and
functionality with some major factors
such as combine harvesters,
chemical fertilizers, and the green
revolution. Like every technology,
agricultural biotechnology will
also have its major impact on
economic and social.
In agriculture, crops using biotechnologies
have improved its quality and also been
used safely with benefits. The technology
influences the whole process by the
reduction of pesticide use. At present
agricultural biotechnology, one of the
factors that influence the health and
welfare of the farmers and other citizens in
the developing world.
Influence of Agriculture Biotechnology
in the Future
The aim of agricultural biotechnology
is to present the functionality of the
applications used in agriculture
biotechnology. The applications
are eagerly awaited to increase
Molecular Markers, Molecular Diagnostics, Vaccines,
and tissue culture. And it also modifies the living
organisms like Plants, Animals, and Microorganisms.
In recent times, Crop biotechnology has been developed
its functionality in agriculture and is also one of the main
aspects of agriculture biotechnology. Its desired qualities
are exported from a particular species of Crop to an
entirely different species.
How is Agriculture Biotechnology Used?
Genetic Engineering: The term is derived from
scientific research provides information about how to
move genes from one organism to another. This is known
as genetic engineering (GE) or genetic modification
(GM). Genetic engineering includes the transfer of
useful characteristics by inserting DNA of Plants, animal
or microorganism from another organism to another.
Molecular Diagnostics: Molecular diagnostics
significantly detect genes or gene products that are very
precise and specific. Molecular diagnostics is the method
used in agriculture to more accurately diagnose
crop/livestock diseases.
Tissue Culture: Tissue culture is the process of
regeneration of plants from the disease-free plant. This
technique allows reproduction of disease-free planting
material for crops.
Unified Methods Used for Corp Modification
Traditional Breeding: Traditional breeding method has
been used for centuries to improve crop quality and
quantity. The crossbreeding describes the combination of
two compatible species to create a new variety with the
desired traits. The crossbreeding can be only utilized
within the same or closely related species.
Polyploidy: Polyploidy is the method describes which
can be induced to modify the number of chromosomes in
a crop in order to influence its fertility or size. Through
naturally or with the use of chemicals, the number of
chromosomes can change. The process results in the
fertility changes in modification within the crop.
|October 2018| 37

the productivity of crops, primarily by reducing the costs
of production by decreasing the needs for inputs of
pesticides. The process is mostly used in crops grown in
temperate zones. The application of agricultural
biotechnology can improve the quality of life by
developing new strains of plants that give higher crops.
The crops can be grown in a wider range of
environments which give better rotations to conserve
natural resources. It also provides more nutritious
harvested products that keep much longer in storage and
transport, and continue low-cost food supplies to
consumers.
According to Crop Science, the company with credible
authority on the progress and future implications of
Agricultural biotechnology states that, “Farming is
evolving in the 21st century with the development and
use of biotechnology crops. Scientists and agronomists
work in the lab and greenhouse to come up with genes
that improve crop yield and make corn, soybean, cotton
and canola plants more resistant to insects and more
tolerant to herbicides, drought, and stress.”
The biotechnology and its process is the evidence of the
contributions towards rural development around the
world. It serves as the source of inspiration for emerging
nations to complement existing practices with
agricultural biotechnology.
| 2018|October38

Based in Spain & Italy NL42 is a leading consulting services provider which also runs an annual
congress Paperless Lab Academy, considered as one of the best lab informatics learning
platform in Europe. In an interview with Insights Success, the Co-owner and Co-founder of
NL42, Roberto Castelnovo, shares his experiences on leading the company. He also elucidates the
company’s goals, working methods, and its distinctive process of serving customers.
Below are the highlights of the interview conducted between Roberto and Insights
Success:
Give a brief overview of the company, its solutions and services.
NL42 provides personalized services to support the digital transformation
of the laboratory processes, committing to complete customer
satisfaction. We provide dedicated support to managers and executives
in the design and implementation of their strategies to reach their
business goals, with the highest level of attention and quality.
We aim for becoming a trusted advisor for our customers by
delivering superior Quality of Services, branded by our personalized
attention and professionalism. NL42 is a young and dynamic
international consulting company created by professionals with
decades of experience. We offer support throughout the
Transformation Process to Paperless, with a pragmatic approach and
an affordable investment.
We cover multiple sectors where laboratory priorities are Efficiency,
Productivity, Quality and Data Integrity.
Being ‘Paperless’ is about setting up a process review to ensure flawless
acquisition of the data along its lifecycle. The objectives are to enable adequate
data management for an efficient storage of the information, a prompt analysis &
reporting and a safe sharing.
How do you diversify your Laboratory Management Solutions so as to benefit your customers?
Our solutions are proposed to support a complete paperless project endeavor at departmental or
corporate level across businesses, for one or for multiple sites.
We offer customized services from the very beginning of the business processes review in order to
evaluate the needs for business reengineering, standard procedures realignment and to help framing the
User Requirements Specifications to start the best fit to purpose data management tool selection. We
accompany our customers all along the different phases of the selection process and recommend
actively best suitable contract agreement for flawless execution of the implementation of the selected
solution, its qualification, validation, and go live.
Describe the experiences, achievements or lessons learnt that have shaped the journey of the
company.
NL42:A Leading Paperless Consulting
Service Provider
Roberto Castelnovo
Co-owner & Co-founder
40 | 2018|October

When we decided to leave the comfort of a monthly payroll
sitting in a managerial international role, we wanted to own
completely our customer’s projects and bring all our senior
experience and technical knowledge into it.
The mix of managerial experience, languages skills, and
technical knowledge has become our best asset to position
ourselves get known and trusted as domain experts.
As such the big achievement for us is to be known as
independent and recommendable professionals. Our
entrepreneurial path has brought us the rewarding
opportunity to become the owner and organizers of the
annual European congress Paperless Lab Academy.
However, we prefer the quality of our deliverables and the
trust built with our customers to speak up for us.
What are the company’s strategies to cope up with the
changing trends of the industry?
One of the key assets for our company to remain aligned
with the changing trends of the industry is precisely the fact
that we do organize the Paperless Lab Academy annual
congress that aim for being one of the best learning
platforms in Europe about lab informatics, digital
transformation projects in the industry 4.0 and scientific
data management. While preparing and running the
Paperless Lab Academy annual congress, we are exposed to
a broad view of the lab informatics landscape and the latest
topics of concerns by the industries. We see how much the
software companies develop, grow, merge, and invest in
their product development and which business model
strategies they deploy to serve their customers.
Give us a few testimonials of your clients that accurately
highlight NL42 Business Management Consulting
position in the market.
“NL42 is a serious and professional company that is
guiding us and helping us in our goal of being an efficient
and paperless company.” – Dr. Ofir Arad, Co-founder and
CEO, Anaconda Biomed.
“While working with NL42, we have received the best
consulting services helping us in improving the laboratory
processes. NL42 has worked very closely with our project
team, in a very professional manner and has provided great
knowledge of the market, the available solutions and main
providers.” – Albert Almajano, Informatic systems Director
at Indukern Group.
About the Leader
Roberto Castelnovo holds a degree in Computer Science
and has worked almost thirty years in the area of
Laboratory Information Management. He has built a large
experience in managing complex sales and services
organizations to provide solutions at international level,
dealing with complex environments, partnering with
product managers, marketing team, R&D and quality at
global level.
Roberto has been responsible for the implementation of the
project management methodology in the services team
when he was the European Director. The team was formed
by more than 50 consultants and outsourcing partners.
With such background, experience and knowledge, Roberto
has built a strong international network in the lab
informatics industry. This enables NL42 to have a clear
understanding of the actual and future market landscape. In
many senses, Roberto is a key reference in which young
entrepreneurs and senior managers trust for discussing their
long-term strategies.
Making the
complex simple.
41
‘‘‘‘
The
|October 2018|

Be Smart – or Vanish
Why Utilities need to actively
develop smart Micro-Grids
The energy market is changing
rapidly. This is true not only
for the USA and Europe but
on a global level. Possibly the most
important change is the one towards
more decentralized systems. This is
challenging the utility industry.
Utilities historically have developed
by integrating small microgrids
which grew around mills and other
small-scale generators (today we
would say prosumers). This is why
utilities developed along the entire
value chain: They integrated these
micro distribution grids in a more
stable larger (Transport) grid and
replaced decentralized generation by
more cost-efficient central power
plants. This highly efficient
centralized system was allowing
industrial development as we know
it. At its time it was possibly the only
way to serve large, strongly energy
depending production like steel,
paper or the upcoming chemical
industry. The centralized energy
system did not result from an
oligopolistic market, but the industry
structure derived from an efficient
technical design.
There are several reasons why this
formerly beneficiary system is
challenged today. Not all apply in all
markets but some of them do, so
decentralization of energy markets is
a global trend. Specifically, in most
industrial markets the new energy
regime is driven by politics favoring
small scale, decentral renewable
generation. Subsidies on renewables
devalue existing large thermic power
plants. Even large-scale hydropower
plants do not easily pass strict
environmental and social feasibility
analysis. But independent of any
political setting there is another more
fundamental reason for the growing
competitiveness of a decentralized
energy design. While the first phase
of industrial development is known
for its industrial clusters (often
grown close to energy sources like
coal or water) which shaped many
geographic areas for more than a
century, later phases are much more
dynamic and do less depend on
geographic proximity. Within a
dynamic industry setting where
businesses are set up and closed or
moved somewhere else on a regular
basis a static centralized
infrastructure loses competitiveness.
In many emerging markets this
dynamism as well expands towards
those areas which are today not
connected to the central grid but offer
inexpensive land or new agricultural
products which can be sold abroad at
high prices. Finally, the political will
and the industrial demand for
decentralized systems today
encounter renewable generation even
at small size at competitive costs
compared to large size thermic power
plant. For the most prominent
renewable technology photovoltaic in
the North (with less radiation) this
competitiveness is given only as grid
parity, meaning central generation
plus transport is as expensive as
photovoltaic on site. In the Southern
hemisphere photovoltaic is already a
competitive source empowering
decentralized energy infrastructure.
While decentralized generation has
caught up with centralized generation
plants, distribution systems with a
large portion of decentralized
renewable generation capacity are
often inefficient. There are basically
four reasons for this inefficiency: (1)
Missing price mechanism supporting
grid operations, (2) high costs to
operate such a system stable, (3)
large amount of excess energy
(exported or not being used at all)
and (4) sub-utilized interface
between microgrid and its feeder
system. These are basically the same
reasons that in the last century
supported the centralization of the
grid system. What is needed is an
intelligent or smart decentralized
distribution system.
An intelligent distribution system
with mainly decentralized generation
requires more than smart meters and
it is different from today popular so
Smart in Vision
| 2018|October42

Dr. Karl Kolmsee the CEO of Smart Hydro Power, studied agricultural and
philosophy at the universities of Hamburg and Goettingen, Germany. After his PhD he has
spent most of his professional career in the energy business – ﬁrst as consultant at A.T.
Kearney later as manager at E.ON, Europe’s largest private utility, and member of the board
at Schmack biogas, one of the pioneers of the biogas market in Europe. In 2009 Karl
Kolmsee has been nominated professor for energy management at Applied University of
Kufstein, Austria. His main areas of academic work are international energy markets and
renewable energy. In 2010 he founded Smart Hydro Power to focus on design and
commercialization of kinetic pico hydro power systems with main focus on rural
electriﬁcation for emerging markets like India, Latin America and Eastern Africa. Today Smart
Hydro Power offers complete solutions for off grid solutions and micro grids.
About the Author
|October 2018| 43

called smart home or home storage solutions. These offer
photovoltaic, battery and basic load management for the
individual household. Some providers of home storage
solutions integrate customers in a community model to
allow exchange of autogenerated electricity. But these
communities are barely more than contract partners
within a fixed price net metering model. Individual home
solutions – even within sales-and-purchase communities
– do not solve any inefficiency issues decentralization
faces. These systems are either completely self-sufficient
– in this case they are expensive – or they rely on central
grid services like a parasite of its host. Sustainable
decentralization requires an intelligent control and
steering mechanism between the households which build
a microgrid.
While there are possibly different steering mechanisms,
establishing a local market with the price as variable that
guides demand and supply according to the aggregated
demand function and the aggregated cost functions
seems promising. Technically this does require a
dynamic forecasting and load management (at least for
major loads which are used in a price-sensitive manner).
At first glance a market model would solve the four
major issues shown above. It would set a price for
photovoltaic and battery storage which would control
demand and thereby reduce necessary installed reserve
storage and generation capacity. This mechanism would
as well be consistent with the functioning of the feeder
grid and could therefore supply itself services to this grid
which would be valued with the same “currency”.
Technically this steering mechanism might be
completely decentralized based on individual processors
in each household like the blockchain technology (once
necessary processing capacity comes down to acceptable
limits) or it might work between a central unit and
individual processors. In either way it steers the local
market place towards an efficient optimum given
generation, demand and battery storage capacity at a
defined point in time.
Micro grids do open (within a given legal framework) a
possibility for traditional utilities to re-define their role
using some of their traditional strengths. But new
entrants can equally well enter this space and perform
wherever the incumbent does not adapt. This gives room
to numerous co-operations between new entrants or
between new companies and the incumbent offering their
services or developing new business models along the
value chain. Incumbent utilities may be smart – or
vanish.
| 2018|October44

Automation technology is intended to ease the pressure of
monotonous and complicated, yet important tasks of
laboratories. There are numerous software tools in almost
every industry to enable them do the same. Same is the case with
Laboratory Information Management Systems (LIMS). The
global revenue from LIMS market is estimated to reach around
$900 million USD. Providers across the world are perfecting
these systems every day to deliver the best experience to their
clients. TrueMed IT is evidently one of them.
Founded in 2015 and headquartered in Dallas, TX, TrueMed IT
provides the most ﬂexible medical lab tracking, ordering and
resulting software in the market. With its products the company
helps individual laboratories, laboratory groups, and marketing groups
track every single order and helps with facilitating the automation of
processes. The TrueMed IT team provides customizations for clients to
allow the ability to meet the workﬂow and processing needs of each
individual lab and marketing group.
Delivering Comprehensive Solutions
TrueMed IT Software as a Service allows a much lower initial price for an LIS while allowing the
laboratory to grow into the product over time. The pricing structure allows for small and medium
labs to not ‘break the bank’ and allows for larger labs the comfort of building out all software
needs to
help run the business.
Each lab is unique in its needs, and each lab, small, medium or large, has a voice in the TrueMed
IT community. Along with providing features and functions needed by laboratories, the company
also provides constant security and support for all clients. TrueMed IT builds reports, report tools,
analytic dashboards, reference lab routing rules and features, and the list goes on. In addition to
the normal LIS functions, it provides a full gambit of functionality for laboratory operations and
success, a ‘One-Stop-Shop’ for laboratories.
TrueMed IT:
Leading the Global Lab Management
Solutions Market
Bryan Shnider
CEO
46 | 2018|October

A Walkthrough by the Leader
Bryan Shnider is the CEO of TrueMed. He along with
the founders looked at the industry and saw that the
biggest issue was a lack of innovation in both the
rd
software for the laboratories, and the interfacing with 3
party software. So, they set out to build the robust core
features for LIS, while still driving innovation and
experimentation on new features and functionality. This
led the TrueMed IT product to become one of the most
flexible products on the market today.
Bryan states, “Our focus on the end user experience also
helped drive the industry to simplify the data entry
process and lab requisition entry.” One of TrueMed’s
clients switched from competitor product to their system,
and they said the end users went from a 5-minute entry
process to less than 2 minutes for a patient requisition.
Embracing Competition
TrueMed IT believes in healthy competition and
understands that competitors are always around the
corner, so its focus is to provide the best product at the
best price, while giving the best support and experience
for its clients. The continuous commitment to create the
features needed by clients helps TrueMed IT stay on top
of the changing laboratory industry.
The development course, following a strict and process-
driven development, helps define, build, test and deliver
the software and automation needed for its clients. More
importantly, TrueMed IT has been offering more and
more flexibility within the system to allow clients for
more of their personal configurations to meet routing,
billing, and data intake needs. TrueMed IT was founded
on solving problems for laboratories and it asserts that no
problem is too large for the company.
Tailored Lab-centric Services
TrueMed IT realizes that every lab has its own unique
process and flow. The ‘one-size-fits-all’ software does
not work for every client. So, it implemented weekly to
bi-weekly discussions with the clients to ensure their
needs are being met, along with the changes or features
needed to meet future business goals. It is also
particularly excited about its integration team and
product scalability.
TrueMed IT believes that integrations can only go as fast
as the slowest link, and it completed a lab to lab
integration within 7 days, fully tested and ready for ‘Go-
Live’. The lessons learned from this experience were
that, if the company can control the integration, and keep
the other parties on the hook, it can achieve a more
simplified, process driven, and highly scalable
integration.
The Network for Comprehensive Growth
The network TrueMed IT has created allows itself to
position as the primary interconnected platform for
independent laboratories. It spans over 50 laboratories
and over 8,000 physician offices. TrueMed’s product is
in alignment with the future goals by giving the tools and
functionality necessary for company’s laboratory clients
to grow and compete. Each lab added to the network
allows the growth of everyone. TrueMed’s infrastructure
gives its clients the capability to reach their own goals,
without ‘breaking the bank’
Testimonies of Satisfaction
“The TrueMed IT team responds to our needs incredibly
fast, they definitely care about their clients.” -
Laboratory Operations Manager in Texas
“TrueMed IT gives us the agility and functionality to
meet all of our needs” - Laboratory CEO in Washington
TrueMed IT provides the most
flexible LIS solution to meet the
needs of any lab, at a price that
they can afford, with a
team they can trust.
47
‘‘‘‘
The
|October 2018|

The 10 most recommended lims solution providers 2018

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