News and updates for technology help center in Memorial Library.

1. THC NEWS
2016 TRAINING

2. GENERAL REMINDERS
▸ Verify home address, local address, etc. in
W2W
▸ Closed Labor Day (Monday 9/5/16)
▸ Late night shifts (10 pm – 1 am) begin
Tuesday 9/6/16
▸ Entrance work station staffed for 3-6 weeks

3. REMINDERS CONTINUED
▸ See supervisor ASAP to change work
schedule
▸ Tech Help weekly exercises begin 9/13/16-
watch Trending board for info
▸ All student assistant jobs applied for online

4. LIBRARY STAFF CHANGES
▸ Resigned
▸ Ann Lang
▸ Betsy Davison
▸ Anita Kuiken
▸ Retired
▸ Ella Dorman

5. LIBRARY STAFF CHANGES
▸ Changed Position
▸ Nichole Schwartz
▸ New Employee
▸ Leslee Anne
Bellardini

6. SPACE / LOCATION CHANGES
▸ PC Lab is now on the 2nd
floor (Room 206A)
▸ CAP instructors Janet
Ochs' and Mark Connell’s
office moved with PC Lab
▸ Research Help Librarian
Dan Harms moved
downstairs to B114

7. SPACE / LOCATION
CHANGES: TMC
▸ New TMC furniture
▸ Giant & New books
moved
▸ Board Book section
added to story time
area

8. RESERVES CHANGES
▸ Reserves now processed by Tina Thomas at Circ
Help
▸ Place reserves to be processed on metal cart in
Tina’s office
▸ A list of reserves will be made available

9. WIFI CHANGES
▸ Networking implemented new wireless security
▸ Faculty/Staff/Students' personal devices will need
to be registered
▸ Details in later session

10. MISCELLANEOUS
▸ Faculty Equipment: return in ALEPH, update Helpspot
ticket with “returned in ALEPH”, place on DROP OFF shelf
▸ Digital Voice Recorders: return in ALEPH, place on
DROP OFF shelf, staff will wipe recordings & return to
cabinet
▸ TAS=Time and Attendance System: keep track of work
hours online- details in later session
▸ New Macs at Tech Help Work Stations
▸ ILL can now send text notifications

11. STUDY CARREL CHANGES
▸ Study Carrels #1-6 are daily-use (3-hr loan) w/
renewals at staff discretion
▸ #7-12 carrels are available for full-time faculty
▸ #13-36 carrels are available to students
▸ ALL Carrel keys will be checked out and returned
daily

12. TECH HELP
STUDENT LIAISONS

13. "There are naive questions, tedious questions,
ill-phrased questions, questions put after
inadequate self-criticism. But every question
is a cry to understand the world. There is no
such thing as a dumb question"
Carl Sagan