The document is a resume for Terri Fegely that summarizes her work experience and qualifications. It shows that she has over 10 years of experience as [1] a Program Director for the Coatesville Senior Center, where she developed programs, organized events, and ensured high customer satisfaction, and [2] administrative and receptionist roles for Innovative Solutions & Support and TJ's Photography Studio. She also has relevant education and training, including certificates in Microsoft programs, social networking, and career networking. The resume demonstrates Terri's skills in programming, event planning, customer service, administration, and working with senior citizens.