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TESTING IS NOT A 9 TO 5 JOB
AppliTools Webinar
Mike Lyles
Thursday, March 15, 2018
ABOUT ME - @MIKELYLES
Director	of	QA	&	PM	with	over	20	years	in	IT:
• Development
• Project	Management	Office
• Development	Manager
• Testing
• Functional	Testing
• Performance	Testing
• Automation	in	Testing
• Test	Environments
• SCM,	Test	Data	Management
• Service	Virtualization
• Building	New	Test	Teams
• Processes,	Methodologies,	Measurement
• Releasing	a	Motivational	Book	in	2018
2
https://www.linkedin.com/in/mikewlyles/
@MikeLyles
AGENDA
• What is a 9 to 5 Tester?
• Testing EVERYWHERE!
• Experiences from the testing community
• Thinking beyond the 9 to 5…
3
MOTIVATIONAL
TESTER
TESTER
TESTERS BREAK
4
MOTIVATIONAL
TESTER
Tester
5
Hiring
Testers…
Do You Love Your Job?
7
Do You Want To Get Better?
8
Michael Phelps
9
10
My Dad Worked in a Factory
11
9-to-5 verses Professional Tester
12
You never realize how
boring your life is until
someone asks you what you
like to do for fun!
- Unknown -
13
Do Not Confuse
this with a
Workaholic
14
Did You Start Your
Career as a Tester?
15
Are You
Born
with It?
16
The Drive-Thru
is Not Always
17
There are worse things than
"We've always done it this way"
“Everybody is doing it this way”
18
“A good way to learn how
to deal with something is to
listen to those that have
already been through it
themselves”
- Mike Lyles -
19
Survey Results
20
HRS PER
WEEK IN
MEETINGS?
49.07% > 5 hrs
21.25% > 10 hrs
21
HRS PER WEEK IN
REQUIREMENTS
AND
PROJECT
REVIEWS?
72.28% <= 5 hrs
20 hours?
22
HRS PER WEEK
IN COMPANY
FUNCTIONS
NOT RELATED
TO TESTING? 23
TESTING
ACTIVITIES
OUTSIDE OF
WORK?
Reading Blogs
Discussions on Social
Media (LI, FB, Twitter)
Testing
Conferences
Testing Training
Classes
Testing Meetups
Reading Articles /
Books on Testing
Crowdtesting
Other
24
THE “OTHER” 17.98% WERE….
• Learn development skills and automation skills
• Watched videos and listened to podcasts on testing
• Mentoring
• Face-to-face with other testers at local events
• Practicing testing on self made exercises
• Mobile games
• Photography
• Job searching
• Non-testing books & watching videos to find a testing relation
• Testing the Quality of Whiskeys
25
Conference Numbers Are Growing
26
Blogs
and
Articles
are
King
27
HOW DO YOU LEARN TESTING AT WORK?
1. Learning multiple domains
2. Latest technologies and strategies
3. Learning development practices
4. Customer views of the software / understanding the business
5. Exploratory Testing / thinking of new scenarios to test
6. Pair Testing
7. In-house brown bag lunch and learns
8. Studying security testing
9. Training junior or entry level testers
10. MAKING TESTING FUN!
28
IF YOU COULD CHANGE ONE THING…
1. Process improvement / more creative approaches in testing
2. Stop project teams from minimizing testing hours
3. Learn coding where needed
4. Include testers in the whole SDLC (especially in the design phase)
5. Mentorship / coaching programs
6. Meet the customers
7. Flexibility in working hours
8. Change mindset of non-testing teams about testing importance
9. Testers influence quality instead of seen as gatekeepers
10. REMOVE QUOTAS FROM TESTING! (e.g. # bugs, # test cases)
29
MINIMIZE
MEETINGS!
IF YOU COULD CHANGE ONE THING…
30
No test team ever woke
up one day and said
‘We Are Going to Fail’
31
As testers, one of our most
important jobs is to reveal
problems that threaten the value
of the product and the on-time,
successful completion of the
project at every level of
granularity.
- Michael Bolton -
32
THE LATEST DRIVER ON THE ROAD
• My son is 15 now
• Learner’s permit to drive
• Knows the fundamentals
• Has NOT seen real life yet
• Testing has new surprises
every day – BE READY!
33
Look
Under
Your Seat
for Your
Number!
34
We All Have 24 Hrs a Day
Sleep Sleep Sleep
YOUR
TIME
YOUR
TIME
Work Work Work
Sleep Sleep Sleep
YOUR
TIME
YOUR
TIME
Work Work Work
Sleep Sleep
YOUR
TIME
YOUR
TIME
YOUR
TIME
Work Work Work
35
My Distraction…. TV!36
Have an Opinion
37
Socialize!!
38
Follow Testers on Twitter
https://twitter.com/mikelyles/lists/testing/members
• Join my “Testing” list on Twitter
• Over 1200 members
39
Read: Study Writings of Testing Leaders
40
Sites to Follow
https://mikelyles.wordpress.com/testapedia/
• View my “Testapedia” list on Wordpress
• Updates are coming soon!
41
Test All
The
Time
42
Are You
Born
with It?
Test This TV
Controller
43
WHAT WOULD YOU TEST FIRST?
• There are many things to test
• But, did you consider everything?
• Is there a service connected to the TV?
• Are there batteries in the controller?
• Is the TV plugged in to power?
• Is this the controller for THIS specific TV?
44
45
OK… NOT “EVERYTHING”
46
Share
Your
Story
47
Q6: Do You Have a Mentor?
267
testing professionals
surveyed
243 (91%)
said they DID NOT
have a mentor
48
MEASURING MENTOR SUCCESS
• Build roadmaps and track results
• Solving the coach’s testing exercises
• Blogs and articles are my coach!
• Testing community is where I obtain mentoring
49
50
“People know you for what
you’ve DONE, not for what
you PLAN to do”
- Unknown -
51
What Do You Want to Have
Achieved in 20 Years?
52
If you want
to see growth
in your
career, help
someone else
grow theirs!
53
You Have
the
Potential
to Change
the
World!
54
MIKE LYLES
Director of QA & PM, Bridgetree
Twitter: @mikelyles
mikewlyles@gmail.com
www.MikeWLyles.com
https://www.linkedin.com/in/mikewlyles/
www.TheDriveThruBook.com
55
WRAPPING UP
• Practice, practice, practice!
• Think outside the requirements
• Don’t do it because “Everyone else is doing it this way”
• Get SOCIAL
• Study writings and articles from community
• Test EVERYTHING
• Tell your story
• Blogs are right now the best way to get info
• Influence the community at work and around you
• GET A MENTOR!
56
Q1: WHAT IS
YOUR TITLE /
ROLE?
57
9 to 5 Professional
Test at work / in office only Tests everything they see
Doesn’t study testing outside
work
Studies testing, attends
webinars, reads blogs and
articles
Isn’t involved in the testing
community
Talks to the community, learns
from others
Learning is limited to work Learns from mentors/peers
58

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Testing is Not a 9 to 5 Job - talk by industry executive Mike Lyles

  • 1. TESTING IS NOT A 9 TO 5 JOB AppliTools Webinar Mike Lyles Thursday, March 15, 2018
  • 2. ABOUT ME - @MIKELYLES Director of QA & PM with over 20 years in IT: • Development • Project Management Office • Development Manager • Testing • Functional Testing • Performance Testing • Automation in Testing • Test Environments • SCM, Test Data Management • Service Virtualization • Building New Test Teams • Processes, Methodologies, Measurement • Releasing a Motivational Book in 2018 2 https://www.linkedin.com/in/mikewlyles/ @MikeLyles
  • 3. AGENDA • What is a 9 to 5 Tester? • Testing EVERYWHERE! • Experiences from the testing community • Thinking beyond the 9 to 5… 3
  • 7. Do You Love Your Job? 7
  • 8. Do You Want To Get Better? 8
  • 10. 10
  • 11. My Dad Worked in a Factory 11
  • 13. You never realize how boring your life is until someone asks you what you like to do for fun! - Unknown - 13
  • 14. Do Not Confuse this with a Workaholic 14
  • 15. Did You Start Your Career as a Tester? 15
  • 18. There are worse things than "We've always done it this way" “Everybody is doing it this way” 18
  • 19. “A good way to learn how to deal with something is to listen to those that have already been through it themselves” - Mike Lyles - 19
  • 21. HRS PER WEEK IN MEETINGS? 49.07% > 5 hrs 21.25% > 10 hrs 21
  • 22. HRS PER WEEK IN REQUIREMENTS AND PROJECT REVIEWS? 72.28% <= 5 hrs 20 hours? 22
  • 23. HRS PER WEEK IN COMPANY FUNCTIONS NOT RELATED TO TESTING? 23
  • 24. TESTING ACTIVITIES OUTSIDE OF WORK? Reading Blogs Discussions on Social Media (LI, FB, Twitter) Testing Conferences Testing Training Classes Testing Meetups Reading Articles / Books on Testing Crowdtesting Other 24
  • 25. THE “OTHER” 17.98% WERE…. • Learn development skills and automation skills • Watched videos and listened to podcasts on testing • Mentoring • Face-to-face with other testers at local events • Practicing testing on self made exercises • Mobile games • Photography • Job searching • Non-testing books & watching videos to find a testing relation • Testing the Quality of Whiskeys 25
  • 28. HOW DO YOU LEARN TESTING AT WORK? 1. Learning multiple domains 2. Latest technologies and strategies 3. Learning development practices 4. Customer views of the software / understanding the business 5. Exploratory Testing / thinking of new scenarios to test 6. Pair Testing 7. In-house brown bag lunch and learns 8. Studying security testing 9. Training junior or entry level testers 10. MAKING TESTING FUN! 28
  • 29. IF YOU COULD CHANGE ONE THING… 1. Process improvement / more creative approaches in testing 2. Stop project teams from minimizing testing hours 3. Learn coding where needed 4. Include testers in the whole SDLC (especially in the design phase) 5. Mentorship / coaching programs 6. Meet the customers 7. Flexibility in working hours 8. Change mindset of non-testing teams about testing importance 9. Testers influence quality instead of seen as gatekeepers 10. REMOVE QUOTAS FROM TESTING! (e.g. # bugs, # test cases) 29
  • 30. MINIMIZE MEETINGS! IF YOU COULD CHANGE ONE THING… 30
  • 31. No test team ever woke up one day and said ‘We Are Going to Fail’ 31
  • 32. As testers, one of our most important jobs is to reveal problems that threaten the value of the product and the on-time, successful completion of the project at every level of granularity. - Michael Bolton - 32
  • 33. THE LATEST DRIVER ON THE ROAD • My son is 15 now • Learner’s permit to drive • Knows the fundamentals • Has NOT seen real life yet • Testing has new surprises every day – BE READY! 33
  • 35. We All Have 24 Hrs a Day Sleep Sleep Sleep YOUR TIME YOUR TIME Work Work Work Sleep Sleep Sleep YOUR TIME YOUR TIME Work Work Work Sleep Sleep YOUR TIME YOUR TIME YOUR TIME Work Work Work 35
  • 39. Follow Testers on Twitter https://twitter.com/mikelyles/lists/testing/members • Join my “Testing” list on Twitter • Over 1200 members 39
  • 40. Read: Study Writings of Testing Leaders 40
  • 41. Sites to Follow https://mikelyles.wordpress.com/testapedia/ • View my “Testapedia” list on Wordpress • Updates are coming soon! 41
  • 43. Are You Born with It? Test This TV Controller 43
  • 44. WHAT WOULD YOU TEST FIRST? • There are many things to test • But, did you consider everything? • Is there a service connected to the TV? • Are there batteries in the controller? • Is the TV plugged in to power? • Is this the controller for THIS specific TV? 44
  • 45. 45
  • 48. Q6: Do You Have a Mentor? 267 testing professionals surveyed 243 (91%) said they DID NOT have a mentor 48
  • 49. MEASURING MENTOR SUCCESS • Build roadmaps and track results • Solving the coach’s testing exercises • Blogs and articles are my coach! • Testing community is where I obtain mentoring 49
  • 50. 50
  • 51. “People know you for what you’ve DONE, not for what you PLAN to do” - Unknown - 51
  • 52. What Do You Want to Have Achieved in 20 Years? 52
  • 53. If you want to see growth in your career, help someone else grow theirs! 53
  • 55. MIKE LYLES Director of QA & PM, Bridgetree Twitter: @mikelyles mikewlyles@gmail.com www.MikeWLyles.com https://www.linkedin.com/in/mikewlyles/ www.TheDriveThruBook.com 55
  • 56. WRAPPING UP • Practice, practice, practice! • Think outside the requirements • Don’t do it because “Everyone else is doing it this way” • Get SOCIAL • Study writings and articles from community • Test EVERYTHING • Tell your story • Blogs are right now the best way to get info • Influence the community at work and around you • GET A MENTOR! 56
  • 57. Q1: WHAT IS YOUR TITLE / ROLE? 57
  • 58. 9 to 5 Professional Test at work / in office only Tests everything they see Doesn’t study testing outside work Studies testing, attends webinars, reads blogs and articles Isn’t involved in the testing community Talks to the community, learns from others Learning is limited to work Learns from mentors/peers 58