Home Instead Senior Care is a franchise company founded in 1994 that provides in-home care services through its more than 800 locally owned and operated franchises. It offers non-medical services like companionship, meal preparation, light housekeeping, transportation, personal care, and dementia care. Home Instead is committed to quality care through proprietary training programs, routine client and caregiver surveys, and public education initiatives.

2. • Founded in 1994
• Omaha, Nebraska
• More than 800 Franchises
• Locally owned and operated

3. • Companionship
• Meal Preparation
• Light Housekeeping
• Incidental Transportation
• Errands
• ADL’s
• Medication Reminders
• Shopping
• Personal Care

4. 65,000
CAREGivers
CAREGiver
Experience

5. ALZHEMIER’S CARE TRAINING
PROGRAM

6. Home Instead Senior Care demonstrates commitment to
quality care through our proprietary PEAQ program,
“Pursuing Excellence by Advancing Quality”. Through an
exclusive partnership with JD Power and Associates,
CAREGivers and clients are routinely surveyed to ensure
consistent delivery of high quality service.
JD POWER AND ASSOCIATES

7. Quality Assurance Program
FRANCHISE STANDARDS

8. PUBLIC EDUCATION PROGRAMS

9. BE A SANTA TO A SENIOR

10. HOME INSTEAD CENTER FOR
SUCCESSFUL AGING

11. HOME INSTEAD SENIOR CARE FOUNDATION

12. To you, it’s about
finding a trusted partner.

13. RELATIONSHIP BEFORE TASK
We invest in one-on-one
relationships

14. LOCAL EXPERIENCE…
”Serving Seniors in Southeastern Minnesota since 2003”
• Locally Owned and Operated
• 6 Full-Time Staff, 100+ CAREGivers
• Class “A” Professional Home Care Agency
• Class “B” Para-professional Agency
• Home Management Services
• Over 300,000 CAREGiver Hours
• Over 800 Clients Served
Contact us anytime. We are available 24/7.

15. LOCAL EXPERIENCE…
”Serving Seniors in Southeastern Minnesota since 2003”
We are proud to be associated with the following:
• Alzheimer’s Association
• Area Agency on Aging
• Be a Santa to a Senior
• Senior Provider Groups (various counties)
• Rochester Chamber of Commerce (Ambassador)
• Veteran-Owned Business
Contact us anytime. We are available 24/7.

16. Owners:
John & Sarah Pacchetti
ADMINISTRATIVE TEAM…
”Serving Seniors in Southeastern Minnesota since 2003”

17. Community Service Manager:
Karen Hanson
ADMINISTRATIVE TEAM…
”Serving Seniors in Southeastern Minnesota since 2003”

18. Personal Care Coordinator:
Chris Miller, RN
ADMINISTRATIVE TEAM…
”Serving Seniors in Southeastern Minnesota since 2003”

19. Recruiting & Retention:
Melissa Davidson
ADMINISTRATIVE TEAM…
”Serving Seniors in Southeastern Minnesota since 2003”

20. Client Care Coordinator:
Kristina Babcock, LSW
ADMINISTRATIVE TEAM…
”Serving Seniors in Southeastern Minnesota since 2003”

21. Staffing Coordinator:
Cece Schermerhorn
ADMINISTRATIVE TEAM…
”Serving Seniors in Southeastern Minnesota since 2003”