RFD EVALUATIONMETHODOLOGY(REM)
Professor Prajapati Trivedi
Former Secretary to Government of India
Performance Management Division
Cabinet Secretariat
Government of India
CITIZEN-CENTRED SERVICE DELIVERY-Collaboration among federal, state, and local governments for enhancing citizen and business satisfaction with government services
D. BRIAN MARSON
APO International Technical Expert
Co-Founder and Senior Fellow, Institute for Citizen Centred Service
(www,iccs-isac.org)
Colombo, June 2015
Canadian Best Practices in Measuring Efficiency,Effectiveness and Performance of the Public Sector
D. Brian Marson
APO International Advisor
Colombo, June 2015
Importance of Performance Management And Measurement of Productivity
Workshop on Performance Management for Public-sector
22-26 June 2015, Colombo, Sri Lanka
Shin Kim
Senior Research Fellow
Korea Institute of Public Administration
Importance of Performance Management And Measurement of Productivity
Workshop on Performance Management for Public-sector
22-26 June 2015, Colombo, Sri Lanka
Shin Kim
Senior Research Fellow
Korea Institute of Public Administration