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SB-19-12-001 Page 1 of 4
_
Tesla, Inc.
Service Bulletin
Replace Front and Mid Aero Shield Panels
SB-19-12-001
September 25, 2019
R1
Classification Section/Group Mobile Service
Repair Bulletin 12 - Exterior Fittings N/A
Model Year Model Country/Region Version
2017 - 2018 Model 3 United States, Canada All
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Repair Bulletin: This repair bulletin provides instructions on addressing a noted condition or possible customer concern regarding
the operation of Tesla vehicles. These instructions should only be performed by trained professionals.
This Service Bulletin supersedes SB-19-12-001, dated 19-Jan-19. Each content change is marked by a vertical line in
the left margin. Discard the previous version and replace it with this one.
Condition
On some Model 3 vehicles, the front and/or mid aero shield panels might be susceptible to damage when driving
through standing water. This can result in damaged or missing panels. Updated panels are available which have a
more robust design than the original panels.
Correction
Upon customer complaint, or if the vehicle is already on a lift, inspect the panels to confirm the condition described. If
a panel is determined to be water damaged, or if a panel is missing, replace both panels with updated parts.
Correction Description Correction Time
SB-19-12-001 Not Applicable S011912001 0.00
Inspect Front And Mid Aero Shield Panels; No Water Damage Found S021912001 0.10
Inspect Front And Mid Aero Shield Panels, Water Damage Found, Replace Both
Panels
S031912001 0.35
Inspect Front And Mid Aero Shield Panels, Water Damage Found, Replace Both
Panels (Vehicle Already On Lift)
S041912001 0.25
Inspect Front And Mid Aero Shield Panels; No Water Damage Found (Vehicle Already
On Lift)
S051912001 0.05
Part Number Description Quantity
Parts Required 1104312-00-B
1104313-00-B
1083017-00-A
1139785-00-A
M3 FRONT AERO, LWRT
M3 MID AERO, LWRT
BOLT&WSHR,HX,M6x18,STL[88],ZNNI[BLK],MAT
BOLT,HF,M6-1.0x21[88],G1009[B],MAT
1
1
As required
As required
These part numbers were current at the time of publication. Use the revisions listed or later, unless
otherwise specified in the Parts Catalog.
Shop Supplies THREADLOCKER, LOCTITE 222, PURPLE
SB-19-12-001 Page 2 of 4
_
Procedure
1. Verify that the vehicle VIN is on the affected vehicle list and is subject to this bulletin.
• If the vehicle VIN is not on the affected vehicle list, the vehicle does not qualify for this bulletin. Discontinue
the procedure.
• If the vehicle VIN is on the affected vehicle list, continue to the next step.
2. Raise the vehicle (if not already on a lift) and inspect the front and mid aero shield panels for the type of damage,
if any.
• If either the front or mid aero shield panel is missing, replace both panels.
• Object-contact damage is evident from panel abrasion (Figure 1), sheared fasteners (Figure 2), or wear
through (Figure 3).
NOTE: Object-contact damage is not covered under warranty and is customer pay.
Figure 1 – Panel Abrasion; Not Covered Figure 2 – Sheared Fasteners; Not Covered
Figure 3 – Wear Through; Not Covered
SB-19-12-001 Page 3 of 4
_
• Water-induced damage is evident from panel tearing at fastener locations (Figure 4), panel folding at leading
edges (Figure 5), or panel separation at leading edges (Figure 6), all without evidence of object-contact.
.
Figure 4 – Panel Tearing at Fasteners;
Replace Panels
Figure 5 – Panel Folding at Leading Edge;
Replace Panels
. .
. .
Figure 6 – Panel Separation At Leading Edge; Replace Panels
NOTE: If object-contact damage is adjacent or integral to what might be water-induced damage, for example,
severe abrasion next to a torn panel at a fastener (Figure 7), consider the damage is from object-contact, and is
not covered by this bulletin.
Figure 7 – Object-contact; Not Covered
SB-19-12-001 Page 4 of 4
For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com
15. If after inspection:
• Both panels are present and not damaged, lower the vehicle and discontinue this procedure.
• Either panel has object-contact damage (which is not covered by this bulletin), discontinue this procedure and
inform the customer of the following:
o The extent of damage, and advise or recommend replacement
o That such damage is not covered by warranty, and that replacement is customer pay
• One or both panels have water-induced damage or are missing, replace both panels (refer to Service Manual
procedures 12030102 and 12030502).

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Tesla service bulletin

  • 1. SB-19-12-001 Page 1 of 4 _ Tesla, Inc. Service Bulletin Replace Front and Mid Aero Shield Panels SB-19-12-001 September 25, 2019 R1 Classification Section/Group Mobile Service Repair Bulletin 12 - Exterior Fittings N/A Model Year Model Country/Region Version 2017 - 2018 Model 3 United States, Canada All The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle. Repair Bulletin: This repair bulletin provides instructions on addressing a noted condition or possible customer concern regarding the operation of Tesla vehicles. These instructions should only be performed by trained professionals. This Service Bulletin supersedes SB-19-12-001, dated 19-Jan-19. Each content change is marked by a vertical line in the left margin. Discard the previous version and replace it with this one. Condition On some Model 3 vehicles, the front and/or mid aero shield panels might be susceptible to damage when driving through standing water. This can result in damaged or missing panels. Updated panels are available which have a more robust design than the original panels. Correction Upon customer complaint, or if the vehicle is already on a lift, inspect the panels to confirm the condition described. If a panel is determined to be water damaged, or if a panel is missing, replace both panels with updated parts. Correction Description Correction Time SB-19-12-001 Not Applicable S011912001 0.00 Inspect Front And Mid Aero Shield Panels; No Water Damage Found S021912001 0.10 Inspect Front And Mid Aero Shield Panels, Water Damage Found, Replace Both Panels S031912001 0.35 Inspect Front And Mid Aero Shield Panels, Water Damage Found, Replace Both Panels (Vehicle Already On Lift) S041912001 0.25 Inspect Front And Mid Aero Shield Panels; No Water Damage Found (Vehicle Already On Lift) S051912001 0.05 Part Number Description Quantity Parts Required 1104312-00-B 1104313-00-B 1083017-00-A 1139785-00-A M3 FRONT AERO, LWRT M3 MID AERO, LWRT BOLT&WSHR,HX,M6x18,STL[88],ZNNI[BLK],MAT BOLT,HF,M6-1.0x21[88],G1009[B],MAT 1 1 As required As required These part numbers were current at the time of publication. Use the revisions listed or later, unless otherwise specified in the Parts Catalog. Shop Supplies THREADLOCKER, LOCTITE 222, PURPLE
  • 2. SB-19-12-001 Page 2 of 4 _ Procedure 1. Verify that the vehicle VIN is on the affected vehicle list and is subject to this bulletin. • If the vehicle VIN is not on the affected vehicle list, the vehicle does not qualify for this bulletin. Discontinue the procedure. • If the vehicle VIN is on the affected vehicle list, continue to the next step. 2. Raise the vehicle (if not already on a lift) and inspect the front and mid aero shield panels for the type of damage, if any. • If either the front or mid aero shield panel is missing, replace both panels. • Object-contact damage is evident from panel abrasion (Figure 1), sheared fasteners (Figure 2), or wear through (Figure 3). NOTE: Object-contact damage is not covered under warranty and is customer pay. Figure 1 – Panel Abrasion; Not Covered Figure 2 – Sheared Fasteners; Not Covered Figure 3 – Wear Through; Not Covered
  • 3. SB-19-12-001 Page 3 of 4 _ • Water-induced damage is evident from panel tearing at fastener locations (Figure 4), panel folding at leading edges (Figure 5), or panel separation at leading edges (Figure 6), all without evidence of object-contact. . Figure 4 – Panel Tearing at Fasteners; Replace Panels Figure 5 – Panel Folding at Leading Edge; Replace Panels . . . . Figure 6 – Panel Separation At Leading Edge; Replace Panels NOTE: If object-contact damage is adjacent or integral to what might be water-induced damage, for example, severe abrasion next to a torn panel at a fastener (Figure 7), consider the damage is from object-contact, and is not covered by this bulletin. Figure 7 – Object-contact; Not Covered
  • 4. SB-19-12-001 Page 4 of 4 For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com 15. If after inspection: • Both panels are present and not damaged, lower the vehicle and discontinue this procedure. • Either panel has object-contact damage (which is not covered by this bulletin), discontinue this procedure and inform the customer of the following: o The extent of damage, and advise or recommend replacement o That such damage is not covered by warranty, and that replacement is customer pay • One or both panels have water-induced damage or are missing, replace both panels (refer to Service Manual procedures 12030102 and 12030502).