1. Teresa W. Parks
2417 Galloway DriveManhattan, KS 66502 | 785-341-8482 | zphiqt1975@gmail.com
Professional Qualifications
 Hardworking, flexible, self-motivated with an exemplary work ethic. Outstanding organizational and time
management skills. Work well without direct supervision. Skilled at training, supervising and implementing
program objectives. Strong written and oral communication skills.
 Passionate about working with people and interested in providing services to educate and empower.
Experienced working with clients who have a wide variety of service needs to include but not limited to;
mental health, substance abuse, housing, educational, vocational, legal and financial concerns.
 Experience providing information about federal programs, benefits and assistance options, resource and
referral management, needs based assessment and operating as point of contact for transitional needs.
Proficient in direct service counseling for career and goal setting as well as tracking progress for
comprehensive transition plans.
 Adept at data entry, compiling reports, using Microsoft Office software to include Word, Excel and
PowerPoint. Excellent maintenance of HIPAA regulations and PII security. Working knowledge of computer
operations and navigation of online resources as well as DOD information protocol.
Core Competencies
· Training, Development Coaching, Transition Planning
· Strategic Leadership and PerformanceManagement
· Program Development and Risk Assessment
· Diversity and Inclusion, Outreach Liaison and Collaboration Training
· Case Management, Progress and Retention Tracking, Information/Resource Referral
Professional Experience
ADVOCATE-WOUNDED WARRIOR PROGRAM|SRI/AFSC/MAGELLAN | 01/2013 TO 10/2016
 Provided support, advocacy, transitional and resource services to qualifying severely wounded, injured and
ill service members and family. Attended care team meetings, supported Army Command, assisted with
VA care coordination, education and vocational training access. Served as primary point of contact for
eligibility submissionand case management post military separation. Tracked progress of veteran
population and ensured access to benefits and continued care management.
ADVOCATE | SRI | 03/2012 TO 01-2013
 Provided face to face counseling, resource referral, followup contact /case management, criminal case
monitoring and coordination of wraparound services for DV/SA survivors. Responded as on-call advocate
for domestic violence and sexual assault survivors when police response was required. Offered
emergency transportation, safety planning and crisis intervention as well as personal and legal advocacy
for ongoing safety concerns.
POLICE RESPONSE ADVOCATE COORDINATOR |THE CRISIS CENTER | 11/2005 TO 09-2011
 Coordinated 24 hour on call crisis response and emergency services to domestic violence and sexual
assault victims for 5 counties. Conducted follow up contacts and provided victim advocacy services to
survivors. Served as liaison between The Crisis Center and law enforcement to maintain victim safety.
Provided community outreach and collaborated with agencies to ensure wraparound services.

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Education
M.S. | SEPTEMBER 2012 | UNIVERSITY OF PHOENIX
· Major: Administration of Justice and Security
B.A. | MAY 2000 | KANSAS STATE UNIVERSITY
· Major: Sociology/Criminology
· Minor: Women’s Studies/American Ethnic Studies
· Related coursework:Children and Family Studies