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Turning The Buyer’s Journey
Into An Expressway: 3 Ways To
Improve Your Close Rates
3 Ways To Improve Your Close Rates
Jim Keenan, Senior
Partner, A Sales
Guy Consulting
Conrad Bayer
CEO, Tellwise
How do you see the buyer’s
journey changing in today’s
market?
3 Ways To Improve Your Close Rates
Is this greater understanding a
function of more attention, better
tools and technology to monitor
those different phases?
3 Ways To Improve Your Close Rates
3 Ways To Improve Your Close Rates
How do the different channels and
buyers influence this decision?
How can companies move away from
this idea that every buyer goes
through the same buyer’s journey and
start creating their own niche buyer’s
journey for their clients?
3 Ways To Improve Your Close Rates
3 Ways To Improve Your Close Rates
3 Ways To Improve Your Close Rates
Once you’ve got your buying process
mapped out, how do sales reps use this
information? How do they pair a certain
action, such as sending over a demo
video, to each stage?
How do the different channels and
buyers influence this decision?
3 Ways To Improve Your Close Rates
Once you’ve got your buying process
mapped out, how do sales reps use
this information? How do they pair a
certain action, such as sending over a
demo video, to each stage?
3 Ways To Improve Your Close Rates
3 Ways To Improve Your Close Rates
How do you build this niche buyer’s
journey into your sales organization?
What questions do you ask and what
are you trying to understand? How do
you map it to your existing sales
process?
So how do you identify these key
steps?
3 Ways To Improve Your Close Rates
What about who is involved in the
process and at what point they get
involved? When does the CIO get
involved? When does the CEO get
involved?
3 Ways To Improve Your Close Rates
3 Ways To Improve Your Close Rates
So what are the key things that
sales managers need to do to
keep their teams on track?
QUESTIONS?
3 Ways To Improve Your Close Rates
Thank you!
Jim Keenan
keenan@asalesguy.com | @keenan
3 Ways To Improve Your Close Rates
Thank you!
Conrad Bayer
Conradb@tellwise.com
3 Ways To Improve Your Close Rates

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Turning The Buyer's Journey Into An Expressway: 3 Ways To Improve Your Close Rates

  • 1. Turning The Buyer’s Journey Into An Expressway: 3 Ways To Improve Your Close Rates
  • 2. 3 Ways To Improve Your Close Rates Jim Keenan, Senior Partner, A Sales Guy Consulting Conrad Bayer CEO, Tellwise
  • 3. How do you see the buyer’s journey changing in today’s market? 3 Ways To Improve Your Close Rates
  • 4. Is this greater understanding a function of more attention, better tools and technology to monitor those different phases? 3 Ways To Improve Your Close Rates
  • 5. 3 Ways To Improve Your Close Rates How do the different channels and buyers influence this decision?
  • 6. How can companies move away from this idea that every buyer goes through the same buyer’s journey and start creating their own niche buyer’s journey for their clients? 3 Ways To Improve Your Close Rates
  • 7. 3 Ways To Improve Your Close Rates
  • 8. 3 Ways To Improve Your Close Rates Once you’ve got your buying process mapped out, how do sales reps use this information? How do they pair a certain action, such as sending over a demo video, to each stage?
  • 9. How do the different channels and buyers influence this decision? 3 Ways To Improve Your Close Rates
  • 10. Once you’ve got your buying process mapped out, how do sales reps use this information? How do they pair a certain action, such as sending over a demo video, to each stage? 3 Ways To Improve Your Close Rates
  • 11. 3 Ways To Improve Your Close Rates How do you build this niche buyer’s journey into your sales organization? What questions do you ask and what are you trying to understand? How do you map it to your existing sales process?
  • 12. So how do you identify these key steps? 3 Ways To Improve Your Close Rates
  • 13. What about who is involved in the process and at what point they get involved? When does the CIO get involved? When does the CEO get involved? 3 Ways To Improve Your Close Rates
  • 14. 3 Ways To Improve Your Close Rates So what are the key things that sales managers need to do to keep their teams on track?
  • 15. QUESTIONS? 3 Ways To Improve Your Close Rates
  • 16. Thank you! Jim Keenan keenan@asalesguy.com | @keenan 3 Ways To Improve Your Close Rates
  • 17. Thank you! Conrad Bayer Conradb@tellwise.com 3 Ways To Improve Your Close Rates

Editor's Notes

  1. When it comes to buying a car, the most prevalent step in the buyer’s journey is what?