32. Steps to Multi-Channel Success
1. Release your fears
2. Identify your “dream” channels
3. Create a strategy for integrating those channels
into a single view of your consumer
4. Get your hands on some research to be sure
you know where and who your consumer is and
what they want to hear.
5. Trial and error = test and validate
6. Finalize your channels and then FOCUS
7. Create a strategy for feeding the content
machine
8. Listen and optimize
9. Repeat from beginning periodically