Telehealth Technology Failures - Ghafran Abbas, Avizia - TFSS
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A high level look at the holdups and considerations - both technical and non-technical - when deploying telemedicine - from the Telehealth Failures & Secrets To Success Conference: vsee.com/telehealth-failures-conference
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Telehealth Technology Failures - Ghafran Abbas, Avizia - TFSS
- 1. Overcoming Technical Challenges of Telemedicine @aviziahealth @ghafranabbas Ghafran Abbas, CTO
- 2. About Avizia • Consulting Services • Telehealth Software • Telehealth Devices • Video Cloud • Support & Maintenance
- 3. Fast Facts Avizia was founded in 2013 to transform patient care • 400+ Healthcare customers • 8 of the top 10 IDNs and over 1/3 of the top 100 use Avizia solutions • Avizia has customers in 37+ countries • Over 100,000 consults annually on the Avizia One platform • FDA Class 1 medical device manufacturer with award- winning devices and products Recognition • Gartner named Avizia in 2016 as a leader in the “Enterprise Virtual Care Platform” space • In September Avizia closed a $17M Series A round led by HealthQuest Capital, Blue Heron Capital, and NewYork- Presbyterian Hospital • Modern Healthcare ranked Avizia the 16th best place to work and 12th best supplier in Healthcare in 2016 “Avizia is transforming healthcare through telemedicine”
- 5. Non-Technical Challenges • Lack of health systems expertise in telehealth • Unrealistic assumptions around provider willingness to participate • The CIO/CTOs think their EHR is answer • Programs unable to prove ROI • Provider credentialing boundaries • No two telemedicine programs are the same Thou shalt use our crappy EHR for telemedicine! CTO … And our crappy video infrastructure!
- 6. Bad Equipment Unreliable Internet Spotty Wi-Fi in Hospitals System Monitoring & Availability Unreachable Video Infrastructure Unable to Access EMR/EHR Poor Video/Audio Quality Setup Process Non-Intuitive Technology Hospitals Running Out- Dated Software
- 8. Embrace the Cloud! • Don’t play technology catch-up • Focus on what you do best and leverage other’s technology expertise • Let others provide support & maintenance • Let others handle system / device monitoring • Let others handle compliance programs Focus on people & process Not technology
- 9. Questions