Represented by Sukma as a part of assignment 1 in Leading Change in the Digital Age (EDUC 9707) School of Education, Flinders University, SA

1. Technology’s Achilles Heel:Technology’s Achilles Heel:
Achieving High-QualityAchieving High-Quality
ImplementationImplementation
Research Paperby Gene E Hall (2010)
Presented by Sukma Putra – Leading Change in the
Digital Age
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2. Presentation OutlinePresentation Outline
Introduction
The metaphor of the ‘implementation bridge’
Four research based constructs (Levels of Use;
Innovation Configurations; Stages of Concern;
Change Facilitator Style)
Discussion
Conclusion
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3. Technology educators and school staffs are
frequently challenged to accomplish high levels of
implementation
“The hardest thing about technology is not selling
them on it. It is getting them to use it!” Phil H, as
cited in Hall, p.231
“By developing a new form or process does not
guarantee that it will be widely used” (Cuban’s,
1986)
Introduction
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4. “An exciting array of technology resources is available
to today’s teachers and classrooms, however, how
each is used and the extent of use by teachers and
students varies dramatically.” p.231
“There is also a gap between students’ use of
technology outside the classroom (MP3 players and
soc-med) and what they do in the classroom (e.g.
printing docs).” p.232
“Many promising technologies are widely available, but
the Achilles heel is a lack of understanding about what
is involved in helping teachers to fully implement and
integrate their uses.”p.232 4

5. “Development of a promising technology does not
guarantee that it will achieve widespread use.” p.232
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6. Evaluation of Technology InnovationEvaluation of Technology Innovation
Four simple question (innovation disseminated) p.232
1. Is it being used?
2. How well is it being used?
3. What factors are affecting its use/nonuse?
4. What are the outcomes?
The Diffusion of Innovation model (Rogers, 2003) is one
way of understanding change. This model accepts
that not everyone will adopt the innovation at the
same time, some are quick, whereas others
deliberate and delay. p.232
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7. “The challenge of accomplishing sustained and
widespread integrated uses of technology is the
metaphorical equivalent of providing a bridge to
facilitate teachers and schools progressing across a
bridge.” p.235
Providing an implementation bridge will result in more
frequent and higher quality use for teachers and
schools.
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9. Four Research Based ConstructFour Research Based Construct
 Levels of Use (LoU)
This provides operational definition of three
distinguishable ways that an individual or group can
be a nonuser and five ways and individual or group
can be users. p. 236
 Innovation Configurations (IC)
Developers should describe their ideal configurations
clearly and in operational terms. Example on p.240.
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10. Four Research Based ConstructFour Research Based Construct
(cont.)(cont.)
Stages of Concern (SoC)
This provides a construct and measures for
understanding the personal side of change from
beginning to the end of a change process
Change Facilitator Style (CFS)
This address the importance of administrator leadership
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11. DiscussionDiscussion
1. From the four research based constructs, which
one is the most difficult to be implemented in your
context? Why?
2. Do you have similar or different strategy used as a
technique to achieving high quality implementation
in your school? What can be done to facilitate
further implementation?
3. In terms of the leadership in your
school/organisation, what are the implications of
applying changing facilitator style (CFS)?
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12. ConclusionConclusion
Currently, many education technology scholars and
practitioners are engaged with some of the most
promising and interesting innovations.
The real issue is not with the technology innovations,
but more likely on under appreciating the challenges of
implementation.
The needs are so high for schools to improve student
outcomes and the promises so powerful with integrating
uses of technology that the challenges of
implementation must be overcome.
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13. ReferenceReference
Hall, G. (2010).Technologies Achilles heel: Achieving
high-quality implementation. Journal of Research on
Technology in Education. 42(3), pp. 231-253.
http://blog.flurry.com/?Tag=Usage%20Statistics
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