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Technology Competency 
Los Angeles | London | New Delhi 
Singapore | Washington DC 
Winter 2015
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
Purpose 
● Replaces Sales Meeting Pre-Work this 
year. 
● Give you confidence to sell our 
technology-related products & ancillaries 
in 2015
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
Structure & Timing 
● Series of 10 modules 
● Most include 4 parts: 
• Education – reading & videos 
• Assessment – 5-10 question quiz 
• Practice Exercises - opportunity for hands-on experience 
(individual or group) 
• Competency Demo – demo product in mock sales call setting 
● Each will take 30 – 60 minutes (approx.) 
● Due dates 
• Education & Assessment: January 9th 
• Competency Demos: December 31st – February 6th
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
Curriculum 
● Technology Selling Skills 
● Course Cartridges & Learning Management Systems 
● SAGE Edge 
● SAGE Edge Select 
● Educational Research Methods 
● WebAssign 
● Go React & Speech Planner 
● Interactive E-books 
● Trends & Competitive Landscape
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
Working in the LMS 
Modules 
• All are contained in Blackboard 
• You will be enrolled as a students 
• Grades tracked for assessments & demos 
Practice exercises & Demos 
• Will utilize both Canvas & Blackboard 
• You will receive an invitation for an instructor account 
• Accounts assigned at random
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
Competency Demos 
● Conducted via Blue Jeans 
• See Intranet for FAQs if you need them 
● Simulate a real sales call 
• Scenario details included at the end of each 
module 
● Graded rubrics 
• Selling Skill Application 
• Technical Aptitude
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
Competency Demos 
● 5 Facilitators 
• Mark, Jim, Diane, Linda, Johanna 
● Practice Exercises 
• Chance to practice before your demos 
• Set up as individual exercises, but can be done in 
groups 
● Grading 
• Goal is to make you more confident 
• Used for coaching, professional development
I Los Angeles | London | New Delhi 
Singapore | Washington DC 
QUESTIONS? 
Contact Mark or Jim if you have any questions or need 
assistance: 
Mark: 
805-300-3641 
mark.achenbach@sagepub.com 
Jim: 
609-558-4560 
jim.jordan@sagepub.com

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Technology competency intro

  • 1. Technology Competency Los Angeles | London | New Delhi Singapore | Washington DC Winter 2015
  • 2. I Los Angeles | London | New Delhi Singapore | Washington DC Purpose ● Replaces Sales Meeting Pre-Work this year. ● Give you confidence to sell our technology-related products & ancillaries in 2015
  • 3. I Los Angeles | London | New Delhi Singapore | Washington DC Structure & Timing ● Series of 10 modules ● Most include 4 parts: • Education – reading & videos • Assessment – 5-10 question quiz • Practice Exercises - opportunity for hands-on experience (individual or group) • Competency Demo – demo product in mock sales call setting ● Each will take 30 – 60 minutes (approx.) ● Due dates • Education & Assessment: January 9th • Competency Demos: December 31st – February 6th
  • 4. I Los Angeles | London | New Delhi Singapore | Washington DC Curriculum ● Technology Selling Skills ● Course Cartridges & Learning Management Systems ● SAGE Edge ● SAGE Edge Select ● Educational Research Methods ● WebAssign ● Go React & Speech Planner ● Interactive E-books ● Trends & Competitive Landscape
  • 5. I Los Angeles | London | New Delhi Singapore | Washington DC Working in the LMS Modules • All are contained in Blackboard • You will be enrolled as a students • Grades tracked for assessments & demos Practice exercises & Demos • Will utilize both Canvas & Blackboard • You will receive an invitation for an instructor account • Accounts assigned at random
  • 6. I Los Angeles | London | New Delhi Singapore | Washington DC Competency Demos ● Conducted via Blue Jeans • See Intranet for FAQs if you need them ● Simulate a real sales call • Scenario details included at the end of each module ● Graded rubrics • Selling Skill Application • Technical Aptitude
  • 7. I Los Angeles | London | New Delhi Singapore | Washington DC Competency Demos ● 5 Facilitators • Mark, Jim, Diane, Linda, Johanna ● Practice Exercises • Chance to practice before your demos • Set up as individual exercises, but can be done in groups ● Grading • Goal is to make you more confident • Used for coaching, professional development
  • 8. I Los Angeles | London | New Delhi Singapore | Washington DC QUESTIONS? Contact Mark or Jim if you have any questions or need assistance: Mark: 805-300-3641 mark.achenbach@sagepub.com Jim: 609-558-4560 jim.jordan@sagepub.com

Editor's Notes

  1. Education & Assessment due the week before the sales meeting. Competency demos will have staggered due dates because they build on each other.
  2. Review our training from a couple months ago. No assessments or dedicated demos, but the skills will be built into the “rubrics” for the product-specific demos. CC/LMS: Most foundational module. Will be referenced in others later. Edge: Demo only required for freshman reps (less than 1 year) Edge Select: Only brief pre-reading due before NSM. “Education” will be NSM session. Demo’s will immediately follow. ERM, WA, GR, SP: Review of key features and focus on demo skills. Revisiting GR & SP because of Gamble. Trends & Competition – informational module – not assessments or demos.
  3. Only a few Demos will be conducted in an LMS.
  4. Scenarios – you will be the rep, and a facilitator will play the roll of the professor. You will be given basic details, but will need to use PSS skills to advance the call before showing the technology. Rubrics: Selling skills primarily focused on “Probing” & “Supporting” phases of PSS. Technical Aptitude will require you to show product knowledge & preparation.
  5. Practice exercises: If you want to do these in a group, 1 of 2 options: Set up your own “study group” Contact Mark or Jim and we will facilitate Grading: Not intended to make you nervous. These as strictly going to be used for coaching purposes.