This document discusses how operational intelligence can help mainframe teams shift from reacting to problems in real-time to responding to trends and patterns in order to reduce failures and incidents. It presents the Mainframe Team Center, which uses historical data to detect abnormal patterns of operation before problems occur. Key features highlighted include data streaming APIs, historical analysis tools, anomaly detection, and alarm management. The presentation demonstrates how these capabilities can help teams get more time to address potential issues and reduce war room battles.

1. World®
’16
Tech Talk: Problem Prevention
With Operational Intelligence
David Myers
Senior Principal Product Manager, Intelligent Mainframe
CA Technologies
MFT166T
MAINFRAME AND WORKLOAD AUTOMATION

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© 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of
warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

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Abstract
See how you can use the power of historical data to hypothesize causes, predict impacts and
provide focused resolution guidance via a machine-learning recommendation engine. Discover
how new operational intelligence combined with next generation collaboration tools can help
reduce war rooms battles and increase effectiveness of your entire ops teams from level one
support to mainframe specialists.
David Myers
CA Technologies
Sr. Principal Product
Manager

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The Way Customers Interact With Your Business Is Shifting
Digital interaction is now the norm

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Our Systems Can Be Used Anywhere, At Any Time
SLAs are nearing, or already at, 100% availability and extremely high performance levels

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Any Interruption To Service Can Impact the Business
If it weren’t for those dang customers, everything would be fine!
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Shift from Reacting in Real-time, to Responding to Trends and
Patterns
Reacting to a
threshold breach
is already too
late, we need
more time on
the clock

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Mainframe Team Center – Operational Intelligence
Detect Abnormal Patterns of Operation, So You Can Take Action Before the Fire Starts
Key Features
• Data Streaming APIs
• Historical Data Warehouse
• Historical Analysis tools
• Dynamic Baselining and
Threshold Management
• Anomaly Detection
• Alarm Management and
Notifications
• Appliance-Based Install

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Demo
Stay connected at communities.ca.com

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Mainframe Team Center – Operational Intelligence
Detect Abnormal Patterns of Operation, So You Can Take Action Before the Fire Starts
Key Features
• Data Streaming APIs
• Historical Data Warehouse
• Historical Analysis tools
• Dynamic Baselining and
Threshold Management
• Anomaly Detection
• Alarm Management and
Notifications
• Appliance-Based Install

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Reduce Failures and Incidents by 20%
§ More time
§ Less pressure
§ Improved availability
§ Improved SLA adherence
§ Use the monitors you
already have in place
Get more time on the clock by looking at trends instead of typical violations
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Try it now!
Available today with:
• SYSVIEW 14.2
Download it, install it,
configure it …
... Send us your feedback!
IT Systems are the
new storefront
Customers increasingly choose
to use digital channels to
interact with the business.
The around-the-clock
availability and high
performance is the expectation
… shift from reactive
to responsive
Leverage the data you are
already collecting, to detect
abnormal trends and patterns
before they cause problems.
Get more time on the clock to
address potential malfunctions
and issues.
Summary
A Few Thoughts to Review

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Questions?

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Must See Demos
Intelligent
Mainframe:
Advanced
Analytics
CA Design Vision
for Intelligent
Mainframe
Optimizing
Mainframe
Operations
Intelligent
Mainframe:
End-To-End
Performance
Intelligent
Mainframe:
Automation

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CA Design Vision for
Intelligent Mainframe
Optimizing Mainframe
Operations
Must See Demo in the CA Design Zone:

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Smart Bar
Intelligent Mainframe and
Advanced Analytics
Talk to Analytics Experts at Mainframe Smart Bar

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Stay connected at communities.ca.com
Thank you.

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Mainframe and Workload Automation
For more information on Mainframe and Workload Automation,
please visit: http://cainc.to/9GQ2JI