The document discusses how to create documents and templates in Microsoft applications. It defines a document as a piece of work created with an application and saved with a file name. Examples of documents include spreadsheets, files, letters, reports and memos. It provides steps for creating a new document, formatting it, and saving it as a template for future use. It also defines software as a series of instructions that tells hardware how to perform tasks, and lists some common software examples like different versions of the Windows operating system.