Frostburg Fit, a recreational facility, has experienced rapid growth from 5 part-time employees to 28 full-time and 43 part-time employees, but lacks proper management structures. There is no HR department, poor hiring practices have led to nepotism, and the hands-off leadership style of Gail has resulted in an unhealthy culture with low morale and high turnover. Several alternatives are proposed to address these issues, including management training, creating an HR department, hiring a new executive director, and holding a conference to develop a new mission statement.