TATOC CEO Harry Taylor takes you through the Association's history from its early days at the Rubens Hotel in London in 1989 to the widely acknowledged consumer association it is today.

1. TATOC Annual
Conference 2014
Celebrating 25 years of TATOC
The Timeshare Association
TATOC Annual Conference 2014 –
Together We Can
Celebrating 25 years

2. TATOC – celebrating 25 years
The early years
1989
TATOC is formed by
three timeshare owners
- Peter Purdon, John
Buchanan and Tony
Gorton - who meet at
the Rubens Hotel in
London.
1999
The first TATOC
conference takes place
– and the industry
starts to take notice as
the association sets out
its plans.
2001
Norma Hartshorn is
appointed Secretary
General – beginning
her long association
heading up TATOC.
2005
Norma moves to VOICE
and new Secretary
General Fredericka
Johns is appointed.
Philip Johnston
continues as TATOC
chairman.

3. TATOC – celebrating 25 years
Getting our act together
2007
TATOC provides
evidence to the House
of Lords on timeshare
legislation and works
with the European
Commission and
European Parliament.
2008
Harry Taylor becomes
TATOC Secretary
General and a new era
for the association
begins. David Eastburn
is TATOC chairman.
2008
TATOC consumer
helpline established
and operated by TATOC
directors working from
home.
2008
TATOC implements a
new constitution,
strategy and image and
moves to dedicated
offices in central
Manchester.

4. TATOC – celebrating 25 years
Getting our act together
2009
TATOC recruits its first
permanent staff
member to manage the
TATOC consumer
helpline and new
European legislation
comes into effect.
2009
TATOC launches
Sharetime magazine
written by timeshare
owners for timeshare
owners and the
mediation service
begins.
2009
TATOC membership
reaches over 80 resorts
across Europe.
Individual membership
programme is
launched.
2009
The TATOC resort
accreditation
programme is
announced with Club
Las Calas in Lanzarote
the first accredited
resort.

5. TATOC – celebrating 25 years
Leading the way
2010
TATOC’s code of
practice for re-sale
companies and resort
owners’ committees is
issued for our affiliates
and members.
2010
The first ‘panel of
experts’ meets in
Manchester, chaired by
TATOC’s Harry Taylor to
discuss the challenges
facing the industry.
2010
TATOC consumer
helpline issues the first
monthly cold callers
list. This is now issued
every month and is the
most visited page on
the TATOC website.
2011
TATOC launches its
code of conduct which
all TATOC affiliated
companies have now
signed up to. There are
now over 30 affiliates.

6. TATOC – celebrating 25 years
Together we can
2012
The TATOC logo
becomes a registered
trademark to prevent
its misuse by scam
companies across the
world.
2013
TATOC issues its second
5-year plan and
announces the launch
of the health-check
service and
ambassador
programme.
2013
TATOC is recognised by
the European
Consumer Centre which
adopts TATOC’s
consumer guides.
TATOC provides
information to U.K.
parliament.
2013
TATOC signs a strategic
agreement with the
National Timeshare
Owners Association in
the U.S.

7. Philip Johnston was
chairman of TATOC
from 2001 to 2006.
Bob Shepherd was on
the TATOC board from
2000 to 2008.
Jan Tilley was a board
member from 2001 to
2013.
TATOC – past, present and future

8. Fred Crouch was a
founder member in
1989.
David Eastburn
member from 2006 to
2012..
TATOC – past, present and future