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Trainers Association of Pakistan
A New Revolution in the Field of Human Resource
Management
2
© 2014 TAP All rights reserved.
Table of Contents
Vision:............................................................................................................................................. 3
Mission:........................................................................................................................................... 4
management Committee:…………………………………………………………………………………...5
About Us:........................................................................................................................................ 6
Target Audience:............................................................................Error! Bookmark not defined.
Corporate Sector: ............................................................................................................................ 8
Educational Sector: ......................................................................................................................... 9
Service Sector: .............................................................................................................................. 10
Banking Sector:............................................................................................................................. 11
Telecom Sector: ............................................................................................................................ 12
Construction Sector:...................................................................................................................... 13
Technology Sector: ....................................................................................................................... 14
Communication:............................................................................................................................ 16
Creativity & Mind Sciences:......................................................................................................... 16
General Management:................................................................................................................... 17
Crisis Management: ...................................................................................................................... 18
Human Resource:.......................................................................................................................... 19
Customer Services: ....................................................................................................................... 20
3
© 2014 TAP All rights reserved.
“To become a part of
clients’ vision, believe
in transformational
relationship and
successfully become
clients’ Strategic
Partners”
4
© 2014 TAP All rights reserved.
“Strengthening our efforts to align with your vision to
maintain a transformational/long-lasting business strategic
partnership with the belief, we are serving the best to your
organization in providing the skilled/unskilled human
resource, the need of your organization. Making it possible
with in time training of the personnel for development,
accomplishments and the consultancy needed timely.
Running smoothly your department’s operation for
bringing the results beyond imagination.”
5
© 2014 TAP All rights reserved.
Management Committee
6
© 2014 TAP All rights reserved.
Trainers Association of Pakistan (TAP) is driving a new revolution in the field of
Human Resource Development /Human Capital Development. TAP is committed
to enhance the knack of people through its’ training modules. With the theme that
“Our People Our Asset, Our People Our Hope”
TAP has prepared more than 150 training courses covering all the core areas from
all the core industries prevailing in Pakistan. These training courses are based on
technical and soft skills. For social cause, TAP conducts free seminars in different
government and private universities. Through these seminars TAP gives the
practical knowledge to the business students.
7
© 2014 TAP All rights reserved.
Target Audience
TAP is bringing new revolutions in the field of training & development in
Pakistan. TAP is offering customized training programs for all its’ target audience,
targeting all the sectors prevailing in Pakistan. We are having customized training
modules for different sectors. Following is a list of sectors we are targeting
Education
Sector
Corporate Sector
Construction
Sector
Banking Sector
Service
Sector
Telecom
Sector
NGOs
Other Projects
8
© 2014 TAP All rights reserved.
The Corporate sector of our country which is also known as corporatization is an
elite business sector expanded in financial cities of Pakistan, and a policy measure
program in the economic period of Pakistan. Corporate sector is providing jobs to a
huge. TAP is offering different types of training modules for their employees’ to
enhance their potential. Some of these topics are given below:
 Learn the Art of Managing 360 Degree Performance
 Are You Achieving More With Less
 Learn the Knack of Advanced Negotiation Skills
 Is Your Budget Aligned with Your Strategy
 Do You Want To Build A High Performance Company
9
© 2014 TAP All rights reserved.
Educational sector comprises of Schools, Colleges and Universities etc. TAP is
committed to enhance the knack of these students through different seminars and
forums. TAP has designed customized training modules for these students to polish
them to enter into the professional world. Following are few glimpses of our
customized topics:
 SIP (Successful Interview Preparation)
 MOV (Magic Of Voice)
 How To Build Resume
 Stepping Into Professional World
 Time Management
10
© 2014 TAP All rights reserved.
Service sector covers all those industries which are offering serving the clients in
one form or the other. Now a day services sector has really emerged in our industry
and more and more people are investing in it. Customers now a day have become
more demanding and the concept of Customer Relationship is progressing day by
day. TAP is committed to train the employees of these sectors so that they can
deliver more. Following are few topics which TAP is offering:
 MOV (Magic of Voice)
 Behavior Management
 How To Deal An Angry Customer
 Learn the Skill of Measuring & Monitoring Customer Satisfaction.
 POS (Power of Smile)
 Are You Offering 5 Star Customer Service
11
© 2014 TAP All rights reserved.
Then another sector which is of immense importance now a days is the banking
sector. No one can deny the importance of banking sector for the growth of an
economy and this is not possible without self-motivated and groomed staff. TAP
understands the basic needs of the hour and is committed to enrich the bankers.
Following are some of the topics:
 Learn the Art of Managing 360 Degree Performance
 Health Management
 Is Customer The King?
 How To Deal With Frustration
 Let’s Create a Winning Culture Through Aligning Values
12
© 2014 TAP All rights reserved.
Another sector which has seen an immense boom in the recent times is Telecom
Sector. And one could only imagine that this sector will only grow with the
passage of time. Human Resource plays a huge part in the success of telecom
sector and TAP is committed to enhance the potential of these employees. Here are
some of the training modules which TAP is offering for telecom sector:
 Health Management
 Performance Management
 Learn The Six Thinking Hats of Edward De Bonos’
 Is Lateral thinking Necessary?
13
© 2014 TAP All rights reserved.
Construction sector is also one of the most productive businesses now a day. With
the amount of new schemes and societies are growing up day by day one can only
say that this sector will only grow with the passage of time and will require more
and more personnel to achieve their targets. So following are few of the topics
which TAP is committed to tutor them:
 How to Get More By Investing Less
 How to Manage with Crisis
 How to Be a Proactive Employee
 Let’s Talk about Crisis
14
© 2014 TAP All rights reserved.
A sector which has emerged like a snowball in the last 2 decades and is increasing
by leaps and bounds day by day. One can only wonder what changes this sector is
going to bring within the next 2 decades. This is one of those sectors which need a
number of self-motivated and creative employees. Following are some of the
topics which TAP has prepared for technology sector:
 Brainstorming in Technology Sector
 Information Security Master class
 IT Leadership Development Program
 Microsoft Excel 2007 Master class
15
© 2014 TAP All rights reserved.
Following are the main areas which we are covering.
 Communication
 Creativity & Mind Sciences
 General Management
 Crisis Management
 Human Resource
 Customer Services
 Audit/Banking/Finance
 Leadership
 Marketing
 Sales Force & Key Account Management
 Supply Chain
 Information & Communication Technology
 Project Management
 Risk Management & Business Continuity Management
 Retail
 Industrial
 Legal & Contracts
 Merchandising
 Operations & Quality Management
List of TAP Training
Topics:
16
© 2014 TAP All rights reserved.
Communication
 Knack of Effective Business Writing
 The Knack of Effectual Business Writing & Presentation Skills
 When to Present the Write Advice
 The Knack of Assertive Business Writing
 The Knack of Powerful Public Speaking & Communication Skills
 How to Present Like A Pro
 The Knack of Inspirational Speaking
 The Knack of Power Talk
 Learn the Art of Business Communication
 The Knack of Communication Master Class
 The Knack of Effective Business Communications
Creativity & Mind Sciences
 To Mind Map for Your Business Success
 You Can Improve Productivity with Mind Maps.
 Is Lateral thinking Necessary?
 Learn The Six Thinking Hats of Edward De Bono’s
 You Can Improve Productivity with Mind Maps
 Is Lateral thinking Necessary?
 The Knack of Business Through Emotional Intelligence
 Is Creativity necessary for Business
17
© 2014 TAP All rights reserved.
General Management
 How to Bond With Cross Functional Teams
 Let’s Think To Breakthrough
 Do You Want To Build A High Performance Company
 Do You Want to Build Competencies for a High Performance
Workplace
 Can You Make Decisions Effectively
 Let’s Manage Your Office Effectively
 Let’s Boost Peak Performance for Administrative Professionals
 Let’s Break the Shackles of Being An Executive or Pas
 Can You Manage Conflict & Stress At Work
 Manage Difficult People Effectively, They Are Your Assets
 Let’s Manage Your Organizational Change & Transition
 Can You Manage Upward?
 Are You Able to Retain Work-Life Balance
 Let’s Manage Your Master Class
 Step into Managerial Shoes & Solve Problems Through Timely
Decisions
 Let’s Maximize Your Employee Potential
 Mind Openers For Managers
 Can You Solve the Problems and Make Decisions Effectively
 How Good You Resolve Your Conflicts
 What Are Strategic Business Relationships
 Let’s Plan & Execute Strategically
 Are You Carrying a Supervisory Toolkit
 Do You Consider Yourself A Champion Negotiator
 Do You Consider Yourself A Champion Supervisor
 Let’s Swing Within
 Are You A Super Secretary
 Tick Talk
 Do You Appraise Your Employees Performance
 Maximize Your Personal Effectiveness at Work
 Are You Aware About the Power of Synergy?
18
© 2014 TAP All rights reserved.
 Are You Able to Manage Your Time & Stress
 Let’s Walk the Fine Line
 Do You Want to Build Organizational Loyalty
 Do You Want to Build A Passionate & Profitable Team
 Let’s Create a Winning Culture Through Aligning Values
 Can You Think Critically & Make Decisions in Groups
 Is Your Budget Aligned with Your Strategy
 Do You Want To Set A Benchmark?
 Lets Negotiate Well For Maximizing Returns
 Discover The Knack of Winning Decisions
 Learn the Art of Managing 360 Degree Performance
 Are You Achieving More With Less?
 Learn the Knack of Advanced Negotiation Skills
 Learn Advanced Professional Skills (Executives & PAs)
Crisis Management
 Talk About Crisis
 How to Manage with Crisis
 How to Pact Crisis Response & Manage the Flow of Communication
 Be A Leader in Crisis
 How to Respond in Emergency
19
© 2014 TAP All rights reserved.
Human Resource
 SIP (Successful Interview Preparation)
 Are You Aware About HR Balanced Scorecard
 Attend the HR Excellence Master Class
 Attend the HRM Master Class
 Let’s Manage The Training Function
 Salary Survey & Job Evaluation Methodologies
 Understand the Strategic Role of HR Today
 Manage Your Total Rewards
 Advance the Budgeting & Budget Control of the HR Functions
 How Well You Are Creating ROI on HR Initiatives
 Do You Want To Become A Creative Trainer
 Let’s Plan Your Manpower Effectively
20
© 2014 TAP All rights reserved.
Customer Services
 Craft Your Own Service Toolkit
 What is Six Sigma Service Excellence
 Learn The Art of Strategic Customer Services Management
 Is the Customer King?
 Customer Comes First
 Learn the Skill of Measuring & Monitoring Customer Satisfaction
 The Knack of Uplifting Services
 How to Build Lifetime Customer Relationships
 Can You Win & Retain a Customer in Tough Times
 Are You Offering 5 Star Customer Service
Audit/Banking/Finance
 How to Analyze & Present Financials
 Learn the Art of Valuate Business & Model Financials
 Voyage from Ledgers to Leadership
 How to Present Financials Efficiently
 How Microsoft Excel can Help Finance Professionals
 How to Analyze Corporate Finance
 Is Finance Necessary for Non-Finance Managers
21
© 2014 TAP All rights reserved.
Leadership
 A Pyramid Leadership
 Staying in the Helicopter - And Lead Effectively
 Staying in the Helicopter - The Key to Profitable Growth for All Times
 Strategic Persuasion
 Learn From Strategic Planning for Business Success
 Learn the Art of Succession Management
 Learn How to Lead in the Future
 Lead for Results
 Lead with Emotional Intelligence
 Liberating Passion
 Mastering Emotions for Leaders
 Mining For Gold
 Your Voyage From Technical Professional to Manager & Leader
 High Performance Leadership
 Let’s Improve Employee Performance Through Coaching
 IT Leadership Development Program
 Learn the Knack of Leading As A Coach
 Business Ethics and Leadership Paradigm Change
 Corporate Governance and Effective Leadership
 Equine Inspired Leadership
 Learn the Art of Effective Delegation
 The Key to Creative & Innovative Change Management
22
© 2014 TAP All rights reserved.
Marketing
 Marketing Your Service Business
 Mastering CSR Marketing and Communication
 Power Communications Strategy
 Practical Pricing in Challenging Times
 Innovative Pharma Brand Management
 Innovative Product Development Strategies
 Marketing Research for Strategic Decision Making
 Marketing Your Financial Service Business
 Innovate or DIE
 Practical Pricing Strategies for Bottom Line Results
 Practical Pricing Tactics in Tough Times
 Building Brand Equity
 Creating & Implementing A Dynamic Marketing Plan
 Product Launch and Brand Positioning Strategies
 Social Media Marketing Master class
23
© 2014 TAP All rights reserved.
Sales Force & Key Account Management
 Mind Maps for Sales Success
 Sales and Negotiation Boot Camp
 Sell More - Sell Smarter
 Strategic Integrated Sales Management For PHARMA
 Staying in the Helicopter - For Sparkling Sales Growth
 Systematic Key Account Management Process
 Improve Your Sales Performance Through Effective Sales Leadership
 How to Manage Accounts & the SPIN Technique
 Are You Aware About Managing Sales Force Productively
 Are You An Effective Key Accounts Manager
 Your Voyage from Sales Manager to Business Manager
 The Champion Sales Professional
 How To Sell Creatively In Challenging Times
 Train the Sales Trainer
24
© 2014 TAP All rights reserved.
Supply Chain
 How to Manage Fleet in Emerging Markets
 Integrated Procurement & Supply Chain Management Strategy
 How to Manage Logistics & Inventory Effectively
 Learn the Knack of Collaborative Planning, Forecasting &
Replenishment
 How to Do Effective Contract Management
 Learn the Art of Procurement Management
 How to Negotiate & Manage Contracts Effectively
 The Knack of Managing Warehousing
Information & Communication Technology
 Information Security Master class
 IT Leadership Development Program
 How to Advance Dashboard Reporting With MS Excel
 Microsoft Excel 2007 Master class
Project Management
 Project Management Toolkit/ Create Your Project Management Toolkit
 Project Management Master class
 Successful Project Management using MS Project 2010
25
© 2014 TAP All rights reserved.
Risk Management & Business Continuity Management
 ISO 31000 - Enterprise Risk Management
 Know The Ability of Preventing Fraud
 Mastering Business Continuity Practices
Industrial
 Maintenance Excellence Series/ How To Maintain an Excellence
Series
 Certificate in Advanced Maintenance Planning/ Be An Expert in
Advanced Maintenance
 Maintenance Management Master class/ How To Maintain
Management Master Class
Legal & Contracts
 Effective Contract Management
 Negotiation & Contract Management
 Operations & Quality Management:
 Lean Basics
 Strategic Quality Management and Business Performance
Customized Training programs
Besides the above mentioned list of topics TAP also provide the
customized training modules as per the Clint requirement.
26
© 2014 TAP All rights reserved.
Contact Us
Mavraw Yousaf
Chief Operating Officer
Phone: +92-3244886263
Email: mavrawcidiki@hotmail.com
Facebook page: facebook.com/trainersassociationofPakistan-TAP

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TAP Profile_updated

  • 1. Trainers Association of Pakistan A New Revolution in the Field of Human Resource Management
  • 2. 2 © 2014 TAP All rights reserved. Table of Contents Vision:............................................................................................................................................. 3 Mission:........................................................................................................................................... 4 management Committee:…………………………………………………………………………………...5 About Us:........................................................................................................................................ 6 Target Audience:............................................................................Error! Bookmark not defined. Corporate Sector: ............................................................................................................................ 8 Educational Sector: ......................................................................................................................... 9 Service Sector: .............................................................................................................................. 10 Banking Sector:............................................................................................................................. 11 Telecom Sector: ............................................................................................................................ 12 Construction Sector:...................................................................................................................... 13 Technology Sector: ....................................................................................................................... 14 Communication:............................................................................................................................ 16 Creativity & Mind Sciences:......................................................................................................... 16 General Management:................................................................................................................... 17 Crisis Management: ...................................................................................................................... 18 Human Resource:.......................................................................................................................... 19 Customer Services: ....................................................................................................................... 20
  • 3. 3 © 2014 TAP All rights reserved. “To become a part of clients’ vision, believe in transformational relationship and successfully become clients’ Strategic Partners”
  • 4. 4 © 2014 TAP All rights reserved. “Strengthening our efforts to align with your vision to maintain a transformational/long-lasting business strategic partnership with the belief, we are serving the best to your organization in providing the skilled/unskilled human resource, the need of your organization. Making it possible with in time training of the personnel for development, accomplishments and the consultancy needed timely. Running smoothly your department’s operation for bringing the results beyond imagination.”
  • 5. 5 © 2014 TAP All rights reserved. Management Committee
  • 6. 6 © 2014 TAP All rights reserved. Trainers Association of Pakistan (TAP) is driving a new revolution in the field of Human Resource Development /Human Capital Development. TAP is committed to enhance the knack of people through its’ training modules. With the theme that “Our People Our Asset, Our People Our Hope” TAP has prepared more than 150 training courses covering all the core areas from all the core industries prevailing in Pakistan. These training courses are based on technical and soft skills. For social cause, TAP conducts free seminars in different government and private universities. Through these seminars TAP gives the practical knowledge to the business students.
  • 7. 7 © 2014 TAP All rights reserved. Target Audience TAP is bringing new revolutions in the field of training & development in Pakistan. TAP is offering customized training programs for all its’ target audience, targeting all the sectors prevailing in Pakistan. We are having customized training modules for different sectors. Following is a list of sectors we are targeting Education Sector Corporate Sector Construction Sector Banking Sector Service Sector Telecom Sector NGOs Other Projects
  • 8. 8 © 2014 TAP All rights reserved. The Corporate sector of our country which is also known as corporatization is an elite business sector expanded in financial cities of Pakistan, and a policy measure program in the economic period of Pakistan. Corporate sector is providing jobs to a huge. TAP is offering different types of training modules for their employees’ to enhance their potential. Some of these topics are given below:  Learn the Art of Managing 360 Degree Performance  Are You Achieving More With Less  Learn the Knack of Advanced Negotiation Skills  Is Your Budget Aligned with Your Strategy  Do You Want To Build A High Performance Company
  • 9. 9 © 2014 TAP All rights reserved. Educational sector comprises of Schools, Colleges and Universities etc. TAP is committed to enhance the knack of these students through different seminars and forums. TAP has designed customized training modules for these students to polish them to enter into the professional world. Following are few glimpses of our customized topics:  SIP (Successful Interview Preparation)  MOV (Magic Of Voice)  How To Build Resume  Stepping Into Professional World  Time Management
  • 10. 10 © 2014 TAP All rights reserved. Service sector covers all those industries which are offering serving the clients in one form or the other. Now a day services sector has really emerged in our industry and more and more people are investing in it. Customers now a day have become more demanding and the concept of Customer Relationship is progressing day by day. TAP is committed to train the employees of these sectors so that they can deliver more. Following are few topics which TAP is offering:  MOV (Magic of Voice)  Behavior Management  How To Deal An Angry Customer  Learn the Skill of Measuring & Monitoring Customer Satisfaction.  POS (Power of Smile)  Are You Offering 5 Star Customer Service
  • 11. 11 © 2014 TAP All rights reserved. Then another sector which is of immense importance now a days is the banking sector. No one can deny the importance of banking sector for the growth of an economy and this is not possible without self-motivated and groomed staff. TAP understands the basic needs of the hour and is committed to enrich the bankers. Following are some of the topics:  Learn the Art of Managing 360 Degree Performance  Health Management  Is Customer The King?  How To Deal With Frustration  Let’s Create a Winning Culture Through Aligning Values
  • 12. 12 © 2014 TAP All rights reserved. Another sector which has seen an immense boom in the recent times is Telecom Sector. And one could only imagine that this sector will only grow with the passage of time. Human Resource plays a huge part in the success of telecom sector and TAP is committed to enhance the potential of these employees. Here are some of the training modules which TAP is offering for telecom sector:  Health Management  Performance Management  Learn The Six Thinking Hats of Edward De Bonos’  Is Lateral thinking Necessary?
  • 13. 13 © 2014 TAP All rights reserved. Construction sector is also one of the most productive businesses now a day. With the amount of new schemes and societies are growing up day by day one can only say that this sector will only grow with the passage of time and will require more and more personnel to achieve their targets. So following are few of the topics which TAP is committed to tutor them:  How to Get More By Investing Less  How to Manage with Crisis  How to Be a Proactive Employee  Let’s Talk about Crisis
  • 14. 14 © 2014 TAP All rights reserved. A sector which has emerged like a snowball in the last 2 decades and is increasing by leaps and bounds day by day. One can only wonder what changes this sector is going to bring within the next 2 decades. This is one of those sectors which need a number of self-motivated and creative employees. Following are some of the topics which TAP has prepared for technology sector:  Brainstorming in Technology Sector  Information Security Master class  IT Leadership Development Program  Microsoft Excel 2007 Master class
  • 15. 15 © 2014 TAP All rights reserved. Following are the main areas which we are covering.  Communication  Creativity & Mind Sciences  General Management  Crisis Management  Human Resource  Customer Services  Audit/Banking/Finance  Leadership  Marketing  Sales Force & Key Account Management  Supply Chain  Information & Communication Technology  Project Management  Risk Management & Business Continuity Management  Retail  Industrial  Legal & Contracts  Merchandising  Operations & Quality Management List of TAP Training Topics:
  • 16. 16 © 2014 TAP All rights reserved. Communication  Knack of Effective Business Writing  The Knack of Effectual Business Writing & Presentation Skills  When to Present the Write Advice  The Knack of Assertive Business Writing  The Knack of Powerful Public Speaking & Communication Skills  How to Present Like A Pro  The Knack of Inspirational Speaking  The Knack of Power Talk  Learn the Art of Business Communication  The Knack of Communication Master Class  The Knack of Effective Business Communications Creativity & Mind Sciences  To Mind Map for Your Business Success  You Can Improve Productivity with Mind Maps.  Is Lateral thinking Necessary?  Learn The Six Thinking Hats of Edward De Bono’s  You Can Improve Productivity with Mind Maps  Is Lateral thinking Necessary?  The Knack of Business Through Emotional Intelligence  Is Creativity necessary for Business
  • 17. 17 © 2014 TAP All rights reserved. General Management  How to Bond With Cross Functional Teams  Let’s Think To Breakthrough  Do You Want To Build A High Performance Company  Do You Want to Build Competencies for a High Performance Workplace  Can You Make Decisions Effectively  Let’s Manage Your Office Effectively  Let’s Boost Peak Performance for Administrative Professionals  Let’s Break the Shackles of Being An Executive or Pas  Can You Manage Conflict & Stress At Work  Manage Difficult People Effectively, They Are Your Assets  Let’s Manage Your Organizational Change & Transition  Can You Manage Upward?  Are You Able to Retain Work-Life Balance  Let’s Manage Your Master Class  Step into Managerial Shoes & Solve Problems Through Timely Decisions  Let’s Maximize Your Employee Potential  Mind Openers For Managers  Can You Solve the Problems and Make Decisions Effectively  How Good You Resolve Your Conflicts  What Are Strategic Business Relationships  Let’s Plan & Execute Strategically  Are You Carrying a Supervisory Toolkit  Do You Consider Yourself A Champion Negotiator  Do You Consider Yourself A Champion Supervisor  Let’s Swing Within  Are You A Super Secretary  Tick Talk  Do You Appraise Your Employees Performance  Maximize Your Personal Effectiveness at Work  Are You Aware About the Power of Synergy?
  • 18. 18 © 2014 TAP All rights reserved.  Are You Able to Manage Your Time & Stress  Let’s Walk the Fine Line  Do You Want to Build Organizational Loyalty  Do You Want to Build A Passionate & Profitable Team  Let’s Create a Winning Culture Through Aligning Values  Can You Think Critically & Make Decisions in Groups  Is Your Budget Aligned with Your Strategy  Do You Want To Set A Benchmark?  Lets Negotiate Well For Maximizing Returns  Discover The Knack of Winning Decisions  Learn the Art of Managing 360 Degree Performance  Are You Achieving More With Less?  Learn the Knack of Advanced Negotiation Skills  Learn Advanced Professional Skills (Executives & PAs) Crisis Management  Talk About Crisis  How to Manage with Crisis  How to Pact Crisis Response & Manage the Flow of Communication  Be A Leader in Crisis  How to Respond in Emergency
  • 19. 19 © 2014 TAP All rights reserved. Human Resource  SIP (Successful Interview Preparation)  Are You Aware About HR Balanced Scorecard  Attend the HR Excellence Master Class  Attend the HRM Master Class  Let’s Manage The Training Function  Salary Survey & Job Evaluation Methodologies  Understand the Strategic Role of HR Today  Manage Your Total Rewards  Advance the Budgeting & Budget Control of the HR Functions  How Well You Are Creating ROI on HR Initiatives  Do You Want To Become A Creative Trainer  Let’s Plan Your Manpower Effectively
  • 20. 20 © 2014 TAP All rights reserved. Customer Services  Craft Your Own Service Toolkit  What is Six Sigma Service Excellence  Learn The Art of Strategic Customer Services Management  Is the Customer King?  Customer Comes First  Learn the Skill of Measuring & Monitoring Customer Satisfaction  The Knack of Uplifting Services  How to Build Lifetime Customer Relationships  Can You Win & Retain a Customer in Tough Times  Are You Offering 5 Star Customer Service Audit/Banking/Finance  How to Analyze & Present Financials  Learn the Art of Valuate Business & Model Financials  Voyage from Ledgers to Leadership  How to Present Financials Efficiently  How Microsoft Excel can Help Finance Professionals  How to Analyze Corporate Finance  Is Finance Necessary for Non-Finance Managers
  • 21. 21 © 2014 TAP All rights reserved. Leadership  A Pyramid Leadership  Staying in the Helicopter - And Lead Effectively  Staying in the Helicopter - The Key to Profitable Growth for All Times  Strategic Persuasion  Learn From Strategic Planning for Business Success  Learn the Art of Succession Management  Learn How to Lead in the Future  Lead for Results  Lead with Emotional Intelligence  Liberating Passion  Mastering Emotions for Leaders  Mining For Gold  Your Voyage From Technical Professional to Manager & Leader  High Performance Leadership  Let’s Improve Employee Performance Through Coaching  IT Leadership Development Program  Learn the Knack of Leading As A Coach  Business Ethics and Leadership Paradigm Change  Corporate Governance and Effective Leadership  Equine Inspired Leadership  Learn the Art of Effective Delegation  The Key to Creative & Innovative Change Management
  • 22. 22 © 2014 TAP All rights reserved. Marketing  Marketing Your Service Business  Mastering CSR Marketing and Communication  Power Communications Strategy  Practical Pricing in Challenging Times  Innovative Pharma Brand Management  Innovative Product Development Strategies  Marketing Research for Strategic Decision Making  Marketing Your Financial Service Business  Innovate or DIE  Practical Pricing Strategies for Bottom Line Results  Practical Pricing Tactics in Tough Times  Building Brand Equity  Creating & Implementing A Dynamic Marketing Plan  Product Launch and Brand Positioning Strategies  Social Media Marketing Master class
  • 23. 23 © 2014 TAP All rights reserved. Sales Force & Key Account Management  Mind Maps for Sales Success  Sales and Negotiation Boot Camp  Sell More - Sell Smarter  Strategic Integrated Sales Management For PHARMA  Staying in the Helicopter - For Sparkling Sales Growth  Systematic Key Account Management Process  Improve Your Sales Performance Through Effective Sales Leadership  How to Manage Accounts & the SPIN Technique  Are You Aware About Managing Sales Force Productively  Are You An Effective Key Accounts Manager  Your Voyage from Sales Manager to Business Manager  The Champion Sales Professional  How To Sell Creatively In Challenging Times  Train the Sales Trainer
  • 24. 24 © 2014 TAP All rights reserved. Supply Chain  How to Manage Fleet in Emerging Markets  Integrated Procurement & Supply Chain Management Strategy  How to Manage Logistics & Inventory Effectively  Learn the Knack of Collaborative Planning, Forecasting & Replenishment  How to Do Effective Contract Management  Learn the Art of Procurement Management  How to Negotiate & Manage Contracts Effectively  The Knack of Managing Warehousing Information & Communication Technology  Information Security Master class  IT Leadership Development Program  How to Advance Dashboard Reporting With MS Excel  Microsoft Excel 2007 Master class Project Management  Project Management Toolkit/ Create Your Project Management Toolkit  Project Management Master class  Successful Project Management using MS Project 2010
  • 25. 25 © 2014 TAP All rights reserved. Risk Management & Business Continuity Management  ISO 31000 - Enterprise Risk Management  Know The Ability of Preventing Fraud  Mastering Business Continuity Practices Industrial  Maintenance Excellence Series/ How To Maintain an Excellence Series  Certificate in Advanced Maintenance Planning/ Be An Expert in Advanced Maintenance  Maintenance Management Master class/ How To Maintain Management Master Class Legal & Contracts  Effective Contract Management  Negotiation & Contract Management  Operations & Quality Management:  Lean Basics  Strategic Quality Management and Business Performance Customized Training programs Besides the above mentioned list of topics TAP also provide the customized training modules as per the Clint requirement.
  • 26. 26 © 2014 TAP All rights reserved. Contact Us Mavraw Yousaf Chief Operating Officer Phone: +92-3244886263 Email: mavrawcidiki@hotmail.com Facebook page: facebook.com/trainersassociationofPakistan-TAP