Tammanna Singh has 12 years of experience in merchandising and retail. She completed her MBA from Middlesex University in 2014 with distinction. Her skills include effective coordination, negotiating, client relations, team management, and proficiency with Microsoft Office and tablets. She is currently a Customer Ambassador at Heathrow Airport and seeks new opportunities to utilize her business and customer service experience.

1. Tammanna Singh
Harrow, London
+44 (0)7956 060707
tammanna06@gmail.com
Profile
Acquired executive skills while working as a Merchandiser for 12 years’ in the garments industry
and developed flexibility as well as customer relationship management skills while working in retail
industry. To enhance administrative calibre, joined MBA (Masters in Business Administration)
programme on October 2013 and completed on October 2014 with distinction from Middlesex
University. During the programme got an opportunity to do consultancy project for Barnet council
and was well appreciated by the Council.
Key Skills
As a student
• Better team work through cultural and emotional intelligence.
• Strategic approach towards challenges.
• Operational management through amalgamation of prior working experience and theories
as well as case studies during the programme.
• Understanding on finance, economics, ethics and CSR of any business.
• Market research, data collection and analysis.
As an employee
 As a merchandiser responsible for 0.1% to 0.5% of total sales revenue.
 Effective coordination at all the levels from production to payment of the goods
 Negotiating skills in terms of costs, discounts, credit terms and shipping arrangements
 Client relations and interpersonal Skills: Built rapport and handled accounts for major
retailers including GAP , gaining effective communication skills.
 Team management with task delegation
 Languages: Fluent in Hindi (written & verbal).
 IT Skills: Proficient in Microsoft Office, Power Point and added new ability to use tablets
computers for facilitating customer with intent search.
Education
Middlesex University, London 2013 – Oct 2014
- MBA Business Administration
Symbiosis University, Pune, India (Distance Learning) 2011 – Present
Tammanna Singh Page 1

2. - Postgraduate Diploma Course in Business Administration
National Institute of Fashion Technology, Gandhinagar, India 1998
- Diploma in Garment Manufacturing Technology
- Attained first rank during Diploma Project.
St. Xavier’s College, Gujarat University, Ahmedabad, India 1995
- B.Sc. Zoology(Degree): Attained 2nd Rank at University level
Employment
Omniserv (Heathrow Airport), Customer Ambassador Feb 2014 - present
www. blackjackpromotions.co.uk
 In different areas like compliance in Departure in Terminal 1,2,3,4 and 5.
Debenhams, Sales Adviser 2013 - 2014
www.oagn.com
 As Sales Adviser for fragrance
OTTO AGN Int. Ltd, Senior Merchandiser 2009 - 2010
www.oagn.com
 As Senior Merchandiser I was coordinating and negotiating with buyers and suppliers,
finalising the style and the price of selected garment.
 Visiting manufacturing units time and again to ensure the production process and the
quantity was within TNA (Time and Action) calendar
 Maintaining all the reports and documents
 Handled ‘Schwab’ big ladies brand clothing, multiplying sales to three folds in a year
Steve & Barry’s Senior Sourcing Executive 2006 - 2009
(Retail clothing Chain)
 Dealing with shipment and quality issues with nominated supplier from China
 Ensuring quality testing reports approved as per the buyer’s acceptance terms and conditions
 Handled high profile brands including ‘Sara Jessica Parker’ clothing range
 Reduced the percentage of white garments rejection due to dirt and stain marks by advising
manufacturing firms of better process implementation
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3. Orient Craft Ltd Senior Merchandiser 2005 - 2006
www.orientknits.com
 Negotiating with buying agents ways of making garment production most time and cost
effective whilst limiting changes to the original fashion designs requested
 Maintaining TNA (Time and Action) calendar.
 Resolving any issues that arose while processing the garments from sampling to shipping
 Handled major client accounts including ‘GAP’, enhancing relationship skills
Gokaldas Images Pvt. Ltd. Merchandiser 2002 – 2005
www.gokaldas.com
 Sample approval for bulk production
 Sourcing raw material and accessories
 Stock liquidation.
 In Gokaldas Images liquidated stock and got increment within a few months
 Was part of development of the licenced clothing brand ‘MECCA’
Interests
 Interacting with people from different cultures
 Continuous learning new skills.
‘References available upon request’
Tammanna Singh Page 3