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Supporting Communities … Rural Advocacy… Developing Solutions



                       Taking
                       Communities
                       Online
What do we mean by social
network?
So communities are natural
social networks
  Doing this online is about using a
           new set of tools
Opportunity
•   Opportunity to address isolation
•   Keep the connection going after the event
•   Better monitoring and understanding
•   Mutually supportive online and offline
    –   Promote events
    –   Gather information
    –   Get feedback
    –   Support planning
• And my first starting point for anything is google
Communication Basics
      Who are we talking to?
     What do they want to know
     How do they like to receive
           information?
How can we make it two-way?/what do
        we want from them
So what are some of the
tools we can use?
Content is king!
•Develop content chunks
  –Pictures from our last event
  –Newsletter
  –Keep short but regular
•Develop a plan say 1-3 items a week
Checklist
• Take baby steps
• Decide the priorities
Checklist basic
• Collect emails of key contacts/users attendees
• Email newsletter
• Any website presence
• More than 1 person can use it
• It is accurate
• We update at least once a month
• We use this online presence to support our
  offline activities e.g. the village hall website tells
  you how to book!
• Through offline activities we tell people about
  our online presence (website on flyer)
Checklist medium
• We have accounts on
    – Facebook
    – Twitter
•   We update these regularly
•   We use survey tools to get feedback
•   We have a content plan
•   We have a content policy
•   More than 1 person can do all these
    things
Checklist advanced
• We use many platforms
• We post frequently and in different media
• We integrate our website with social
  media and drive traffic to our site
• We monitor usage and feedback online
• We have active online discussions
• Whatever you can imagine…
Thoughts and questions?

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Taking communities online

  • 1. Supporting Communities … Rural Advocacy… Developing Solutions Taking Communities Online
  • 2. What do we mean by social network?
  • 3. So communities are natural social networks Doing this online is about using a new set of tools
  • 4. Opportunity • Opportunity to address isolation • Keep the connection going after the event • Better monitoring and understanding • Mutually supportive online and offline – Promote events – Gather information – Get feedback – Support planning • And my first starting point for anything is google
  • 5. Communication Basics Who are we talking to? What do they want to know How do they like to receive information? How can we make it two-way?/what do we want from them
  • 6. So what are some of the tools we can use?
  • 7.
  • 8. Content is king! •Develop content chunks –Pictures from our last event –Newsletter –Keep short but regular •Develop a plan say 1-3 items a week
  • 9. Checklist • Take baby steps • Decide the priorities
  • 10. Checklist basic • Collect emails of key contacts/users attendees • Email newsletter • Any website presence • More than 1 person can use it • It is accurate • We update at least once a month • We use this online presence to support our offline activities e.g. the village hall website tells you how to book! • Through offline activities we tell people about our online presence (website on flyer)
  • 11. Checklist medium • We have accounts on – Facebook – Twitter • We update these regularly • We use survey tools to get feedback • We have a content plan • We have a content policy • More than 1 person can do all these things
  • 12. Checklist advanced • We use many platforms • We post frequently and in different media • We integrate our website with social media and drive traffic to our site • We monitor usage and feedback online • We have active online discussions • Whatever you can imagine…

Editor's Notes

  1. Jon Clemo CEO Housekeeping Questions
  2. illicit answer/ideasIn
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