The document summarizes the framework and content for an information architecture workshop on the FMCSA Medical Program. The two-day workshop aims to develop a common understanding of the program's information needs and map out a roadmap and high-level design. Sessions will identify stakeholders, requirements, functional capabilities, and produce artifacts like a requirements matrix and roadmap model to guide future systems development. The workshop will use collaborative exercises and strawman content to efficiently surface interdependencies and integration opportunities across the medical program.

1. FMCSA Medical Program (MP) Information Architecture Workshop Workshop Framework and Strawman Content to Jump Start Information Architecture Workshop Sessions February 27/28, 2008

2. FMCSA MP Workshop Introduction & Overview Overall Workshop Objective Facilitate collaborative exchange Surface dependencies, redundancies, conflicts, gaps Develop common understanding of the big picture Information Architecture Information Architecture Method of expressing models and concepts for information The structural design of shared information environments Analysis and design of the data stored by information systems, concentrating on entities, their attributes and their interrelationships Provides a broad view identifying dependencies, redundancies, gaps, and opportunities to construct integrated systems

3. FMCSA MP Workshop Introduction & Overview Information Architecture is an Enabler to the Medical Program Mission The mission of the FMCSA Medical Program is to promote the safety of America's roadways through the publication and implementation of medical regulations, policies and standards that ensure commercial motor vehicle drivers engaged in interstate commerce are physically qualified to do so.

4. FMCSA MP Workshop Introduction & Overview Session Schedule / Timeline Day 1 (9am – 5pm) Introduction & Overview Projects & Activities Who is involved and what are they doing? Requirements Sources What are the key drivers for future direction? Functional Hierarchy What capabilities are required to succeed? High level Process and Information Requirements What information and process support is required to succeed? Day 2 (9am – 3pm) (If necessary) Complete High level Process and Information Requirements Use Case Example What approach can be used to effectively analyze business processes and model them for automation? High Level Design & Roadmap What does it all look like and how could it be sequenced? Wrap-up & Next Steps

5. Workshop Guidelines to Manage Activity & Maximize Result General meetings management This is a collaborative workshop, not a seminar Participate Leverage your own lessons learned into the discussion Ask questions, offer ideas, and challenge assumptions Time boxed activity Strive to cover all material With a level of reasonable flexibility to allow for important discoveries Parking lot for off topic issues and action items Session Specific Each has strawman material and lead in explanation to quickly jumpstart collaboration Materials will be wall-mounted and reviewed/edited on screen throughout session Facilitation Approach Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Close FMCSA MP Workshop Introduction & Overview

6. Deliverables Stakeholders & Activities Requirement Sources Functional Hierarchy w/ Attributes HL Entity Diagram Roadmap Considerations & Alternatives Workshop Notes HL System Design Session Flow & Supporting Content FMCSA MP Workshop Introduction & Overview Introduction & Overview S1: Projects & Activities S2: Requirements Sources S3: Functional Hierarchy S4: HL Process & Info Requirements S5: Use Case Example S6: High Level Design & Roadmap Wrap-Up & Next Steps Stakeholders Projects & Activities Intra- Program Dependencies Functional Hierarchy Use Case Table Use Case Diagrams Design & Roadmap Diagram Workshop Deliverables Sessions Overview Inter- Program Dependencies Inter- System Dependencies Req Sources & Drivers Functional Hierarchy Parking Lot

7. Workshop Summary Session Flow & Supporting Content Deliverables Stakeholders & Activities Requirement Sources Functional Hierarchy w/ Attributes HL Entity Diagram Roadmap Considerations & Alternatives Workshop Notes HL System Design How Sessions Drive Deliverables & Results

8. FMCSA MP Workshop Workshop Deliverables & Results Workshop Notes Summary of session activity Stakeholders & Activities Summary of who has a vested interest in the roadmap Requirements Sources Summary of drivers influencing the content, timing/sequencing, and process controls of future systems designs Functional Hierarchy w/ Attributes Summary of capabilities necessary to conduct Medical Program business High Level Entity Diagram Identification of key information and data entities with relationships and dependencies High Level Systems Design Summary of systems (process and technology) enabling automation of Medical Program business Roadmap Considerations & Alternatives Systems implementation diagram with considerations for alternative sequencing Deliverables Stakeholders & Activities Requirement Sources Functional Hierarchy w/ Attributes HL Entity Diagram Roadmap Considerations & Alternatives Workshop Notes HL System Design How Sessions Drive Deliverables & Results Interrelationship Between Primary Information Drives Coordinated Design & Roadmap Requirement Sources (Drivers) Stakeholders Capabilities from Functional Hierarchy Projects & Activities Implications For Design & Roadmap Interdependencies Influence Key

9. FMCSA MP Workshop Workshop Progress Introduction & Overview Completed 10 minute Break  Up Next

10. FMCSA MP Workshop Session 1: Project and Activities Projects and Activities Jumpstart Session Lead-in Description and purpose Session Objectives Identify all stakeholders Develop a full view of all systems related projects and activities Identify potential overlaps & gaps Review correlation of projects and activities to ensure dependencies and reuse opportunities are discovered Stakeholders Other Projects & Activities Requirement Sources Functional Hierarchy Starting Point Strawman content review

11. FMCSA MP Workshop Session 1: Project and Activities Stakeholders Table Identify groups/roles with vested interest in Medical Program Activities Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to Working table

12. FMCSA MP Workshop Session 1: Project and Activities Full View of all Systems Related Projects and Activities Identify potential overlaps & gaps Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

13. FMCSA MP Workshop Session 1: Project and Activities Correlation of Projects and Activities to Ensure Dependencies are Discovered Stakeholders Other Projects & Activities Requirement Sources Functional Hierarchy Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

14. FMCSA MP Workshop Session 1: Project and Activities Session Review and Wrap-up Did we accomplish session objective? Identify all stakeholders Develop a full view of all systems related projects and activities with potential overlaps & gaps Review correlation of projects and activities to ensure dependencies and reuse opportunities are discovered Other questions, comments, issues for this session?

15. FMCSA MP Workshop Workshop Progress  Session 1: Projects & Activities Completed 10 minute Break  Up Next

16. FMCSA MP Workshop Session 2: Requirements Sources Requirements Sources Jumpstart Session Lead-in Description and purpose Session Objectives Identify intra-program dependencies Identify inter-program dependencies Identify inter-systems dependencies & integration/leverage opportunities Develop a full view of requirement sources & resulting drivers Identify potential overlaps & gaps Review correlation of drivers to ensure dependencies and reuse opportunities are discovered Projects & Activities Stakeholders Other Requirement Sources Functional Hierarchy Starting Point Strawman content review

17. FMCSA MP Workshop Session 2: Requirements Sources Intra-Program Dependencies Medical Program Implementation Programs Rule Making MRB subset Driver Medical Examiner Other Motor Carrier (future) Policy Management Programs Medical Exemptions Program (MEDEX) National CDL (proposed CDL Merger) National Registry of Certified Medical Examiners (NRCME) Medical Examination Surveillance Medical Review Board (MRB) Outreach State capacity for medical status reporting and monitoring Clinical Quality Review Limb - Skills Performance Evaluation (SPE) MRB Website Medical Review Board (MRB) membership application & review process & db MRB research materials MRB Medical topics management MP Operations Including - Communications MRB meeting facilitation and session management MP Website Diabetes Vision Website Website

18. FMCSA MP Workshop Session 2: Requirements Sources Intra-Program Dependencies MP Project, Program, and Activities Breakdown Jump to working table

19. FMCSA MP Workshop Session 2: Requirements Sources Inter-Program Dependencies Enterprise Architecture Federal Motor Carrier Safety Regulations (FMCSRs) Enforcement Programs Drug & Alcohol Medical Program Motor Carrier Safety Assistance Program (MCSAP) Motor Carrier Safety Identification and Information Systems New Entrant Safety Assurance Process (new company wanting a DOT number, educational and enforcement outreach) Performance & Registration Information Systems Management (PRISM) Research and Analysis (R&A) Safety Education and Outreach Border and International Safety Commercial Driver's License Program COMPASS Business Transformation And Information Modernization Program CSA2010 Served on rule making for NRCME Driver data cert & exam logistics data for analysis against targeted drivers ME cert #s for state systems & Driver & ME validation AMVANET CDLIS ME/driver cert data for roadside programs More formal guidance program over time? Technology dependency Hazardous Materials Regulations (HMRs) Medical topic `alerts State License Agencies Provide technology choices And guide technology direction Driver cert through physical qualification ? ? ? ? Jump to working table

20. FMCSA MP Workshop Session 2: Requirements Sources Inter-Program Dependencies FMCSA Project, Program, and Activities Breakdown Jump to working table

21. FMCSA MP Workshop Session 2: Requirements Sources Inter-Systems Dependencies & Integration/Leverage Opportunities List of systems with potential leverage for Medical Program Applications across FMCSA Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

22. FMCSA MP Workshop Session 2: Requirements Sources Identify Full View of Requirements Sources & Resulting Drivers List (past, current, future) of drivers, influencing factors and impact Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

23. FMCSA MP Workshop Session 2: Requirements Sources Correlation of Drivers to Ensure Dependencies are Discovered Stakeholders Projects and Activities Other Requirement Sources Functional Hierarchy Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

24. FMCSA MP Workshop Session 2: Requirements Sources Session Review and Wrap-up Did we accomplish session objective? Identify intra-program dependencies Identify inter-program dependencies Identify systems relationships & integration/leverage opportunities Identify pertinent requirements sources (key drivers) Develop a full view of requirement sources & resulting drivers with potential overlaps & gaps Review correlation of drivers to ensure dependencies and reuse opportunities are discovered Projects & Activities Stakeholders Other Requirement Sources Functional Hierarchy Other questions, comments, issues for this session?

25. FMCSA MP Workshop Workshop Progress   Session 2: Requirements Sources Completed 10 minute Break  Up Next

26. FMCSA MP Workshop Session 3: Functional Hierarchy Functional Hierarchy Jumpstart Session Lead-in Description and purpose Session Objectives Identify list of functional capabilities required by each program Prioritize programs and capabilities to narrow the focus of further evaluation in session 4 Rate by timing/importance Starting Point Strawman content review

27. FMCSA MP Workshop Session 3: Functional Hierarchy Functional Hierarchy in Branching Structure (who does what) Identifying capabilities independent of automation In place of high level use case types Prioritize for further attribute collection Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

28. FMCSA MP Workshop Session 3: Functional Hierarchy Session Review and Wrap-up Did we accomplish session objective? Identify list of functional capabilities required by each program Prioritize programs and capabilities Other questions, comments, issues for this session?

29. FMCSA MP Workshop Workshop Progress    Session 3: Functional Hierarchy Completed 10 minute Break  Up Next

30. FMCSA MP Workshop Session 4: High Level Process and Info Requirements High Level Process and Information Requirements Jumpstart Session Lead-in Description and purpose Session Objectives For key for capabilities in the prioritized functional hierarchy Identify list of key data entities used Identify other attributes to enable correlation to surface reuse Review correlation of drivers to ensure dependencies and reuse opportunities are discovered Projects & Activities Stakeholders Requirement Sources Other areas in the Functional Hierarchy Starting Point Strawman content review

31. FMCSA MP Workshop Session 4: High Level Process and Info Requirements Requirements Matrix Identify attributes against capabilities identified in the hierarchy List of actors (users, roles, groups) Degree to which is could/should be automated Dependencies on other capabilities Data entities required for capabilities Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

32. FMCSA MP Workshop Session 4: High Level Process and Info Requirements Session Review and Wrap-up Did we accomplish session objective? For key for capabilities in the prioritized functional hierarchy Identify list of key data entities used Identify other attributes to enable correlation to surface reuse Review correlation of drivers to ensure dependencies and reuse opportunities are discovered Projects & Activities Stakeholders Requirement Sources Other areas in the Functional Hierarchy Other questions, comments, issues for this session?

33. FMCSA MP Workshop Workshop Progress     Session 4: High Level Process and Info Requirements Completed End of Day 1  Up Next

34. FMCSA MP Workshop Day 2: Revisit Agenda Session Schedule / Timeline Day 1 (9am – 5pm) Introduction & Overview Projects & Activities Who is involved and what are they doing? Requirements Sources What are the key drivers for future direction? Functional Hierarchy What capabilities are required to succeed? High level Process and Information Requirements What information and process support is required to succeed? Day 2 (9am – 3pm) (If necessary) Complete High level Process and Information Requirements Use Case Example What approach can be used to effectively analyze business processes and model them for automation? High Level Design & Roadmap What does it all look like and how could it be sequenced? Wrap-up & Next Steps

35. FMCSA MP Workshop Session 5: Use Case Example Use Case Example Session Lead-in Description and purpose Session Objectives Introduce Use Case modeling Demonstrate Use Case modeling as a method that can be used to effectively analyze business processes and model them for automation Starting Point Strawman content review

36. FMCSA MP Workshop Session 5: Use Case Example Use Case Modeling Illustrates a way to analyze process activity Decomposes activities into discrete components Defines the activity in a complete, concise, consistent manner Allows the right details to be fed to systems development to ensure the correct functionality is created Business models lead to Systems models Aligns to future process analysis expectations from CSA2010 and FMCSA Enterprise Architecture

37. FMCSA MP Workshop Session 5: Use Case Example Use Case Example from MEDEX Case tables illustrating a way to analyze and decompose a task Leads to automated processes Aligns to future process analysis expectations from CSA2010 Use Cases Functional Process Flow Automated Process Jump to example table

38. FMCSA MP Workshop Session 5: Use Case Example Session Review and Wrap-up Did we accomplish session objective? Introduce Use Case modeling Demonstrate Use Case modeling as a method that can be used to effectively analyze business processes and model them for automation Other questions, comments, issues for this session?

39. FMCSA MP Workshop Workshop Progress       Session 5: Use Case Example Completed 10 minute Break Up Next

40. FMCSA MP Workshop Session 6: High Level Design & Roadmap High Level Design & Roadmap Jumpstart Session Lead-in Description and purpose Session Objectives Create roadmap model Starting Point Strawman content review

41. FMCSA MP Workshop Session 6: High Level Design & Roadmap Roadmap Model Component introduction(s) along a time-sequence (not timeline) Program view of sequenced projects by program Alternate view of sequenced projects by common/consolidated components Review strawman content Challenge, discuss, and debate Add, change, delete content Validate Determine actions and follow-up (if necessary) Jump to working table

42. FMCSA MP Workshop Session 6: High Level Design & Roadmap Session Review and Wrap-up Did we accomplish session objective? Create roadmap model Other questions, comments, issues for this session?

43. FMCSA MP Workshop Workshop Progress       Session 6: High Level Design & Roadmap Completed 10 minute Break  Up Next

44. FMCSA MP Workshop Wrap-Up & Next Steps Wrap-up Workshop Recap Results Next Steps Parking Lot Review Action Items Next Steps

45. FMCSA MP Workshop Workshop Progress         FMCSA MP Workshop Completed