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Design
for
aging
Carina Ngai
Product Design Lead
Inflection, LLC
Redwood City, CA
@caweena #aging15
March 11h
, 2013
About me:
Product Design Lead / Inflection
Design Futurist / Samsung
Experience Designer / Adobe
The aging population in the US is
large, growing, with a lot of
influence socially and economically.
People are now living longer;
nearly 80% of the population now
lives past the age of 65.
How society sees them
Who they really are
Who they really are
Who they really are
Who they really are
One-third of all surgeons
are over the age of 55
American College of Surgeons 2010
Who they really are
Aging is not to
be generalized
Current landscape for
the senior products
1. Safe Surveillance
Aging in place / Assisted living
Smart sensors GE-Intel QuietCare® Sonamba
SilverPlus
BAM Labs Smart Bed
2. Memory Aids
Glow Caps MedCenter Pill reminder Chumby
3. S.O.S
4. Oversimplified Tech.
PDA/Tablet Concept Babysits Old People
[Concepts]
5. Assistive tech.
Color palette for seniors?
Grandmother
84 years old
Grandmother
84 years old
Walking cane
Grandmother
84 years old
Walking cane
Grandmother
84 years old
Walking cane
Trekking poles
“I am not Old”
ms. Green, 64
Design for our
future-selves
Design
exercise
Design for your future-self
Examine our perception in future
aspirations, desires & technology.
Outcome:
1. There are not much changes that
we perceive in ourselves in the fu-
ture.
2. People generally have a positive
outlook in their lives.
3. Future desired items are a
manifestation of how we view the
current world.
- Draw a picture of yourself now on the left and when you’re 65 on the right.
- List 20 items of desire of needs when you’re 65
No/Little
Decline
Moderate
Decline
Decline
EMOTION
SEMANTIC SELECTIVE
EPISODIC DIVIDED
PROCEDURAL
VISION
AUDIO
TOUCH
PROSPECTIVE
SHORT-TERM
MEMORY
MOVEMENT
CONTROL
LONG-TERM MEMORY
PERCEPTION COGNITION ACTION
ATTENTION
Capabilities Changes
TOP 5 Insight in
Design for Aging
Insight #1
Look at the peripherals
Emotional
Well-being
Physical
well-being
Personal
community
Professional
community
Religious
group
Doctors
Nurses
Spouse
Care
GivierPostman
Gardener
Friends
Community
Center
Interest
GroupOther family
members
Grandchildrens
Salon
Stylists
Specialists
Neighbors
Support system
for seniors
Insight #2
Rise of Sandwich Generations
Open-Faced Sandwich
Open-Faced Sandwich
Sandwich
Open-Faced Sandwich
Sandwich
Club Sandwich
Open-Faced Sandwich
Sandwich
Club Sandwich
Multi-generational
Families
Adoption of Technology is
driven significantly by access
Insight #3
Aging in place is more
than accessibility
aka. Independent Living
Smart Homes
sensors, architecture, layout
home safety, accessibility
=
=
Lifetime of cherished objects
Memories
Daily rituals
= Identity
senors
ramp
Design for the
spaces in between
Design for the
spaces in between
Design for the
spaces in between
Design for the
spaces in between
Design for the
spaces in between
COMMUNITY
Insight #4
Interdependence,
not just independence
COMMUNITY
Socialize, entertain, friends
Croquet club in Tokyo, Japan A weekend meet up with friends, Portugal
Social Interactions
Insight #5
Wellness ≠ Health
Wellness is a state of complete
physical, mental, and social
well-being, and not merely
the absence of disease.
More than
mHealth, monitoring, tracking...
Dimensions of Wellness
physical, spiritual, emotional,
environmental, occupational,
social, intellectual
1. companionship
2. establishing a routine
3. exercise
4. less stress
5. getting out
6. making new friends
7. expose to new interest
8. security
9. feel needed
10. sense of purpose
Top Ten
Wellness
Goals
for Seniors
Can we translate this into....
Architecture?
Can we translate this into....
Healthcare ?
Can we translate this into....
Mobile
Technology?
Mobile Phone
Bigger Buttons
Bigger Screens
Bigger Buttons
Bigger Screens
Emotional
Social
Aging is not a disability.
It’s a part of normal life cycle that
we will all experience.
See beyond the cliché...
to design for PEOPLE,
not users...
to build a future that you would
like to be in as well.
Special thanks to: Inspired by:
Dhana Dhanasarnsombat
Samsung UXCA
USA
Sean Donahue
Research Centered Design,
USA
THANK YOU. Carina Ngai
@caweena #aging15

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