This is an excerpt from www.alexandercowan.com/speaking . For tutorials and templates on how to do all this, you can try www.alexandercowan.com/resources.
The SVPMA provides a great set of services for one of the industry’s most demanding and least understood professions. I particularly enjoyed the informal time I had with the members before and after the event. The talk was titled ‘Creating New Products – Case Study on Application of Proven Principles’.
Scaling Agile with the Lessons of Lean Product Development FlowTechWell
While first generation agile methods have a solid track record at the team level, many agile transformations get stuck trying to expand throughout the organization. With a set of principles that can help improve software development quality and productivity, lean thinking provides a method for escaping the trap of local optimization. While agile teams can use lean principles to improve their practices, larger organizations can embrace lean to solve problems that commonly plague company-wide agile endeavors. Alan Shalloway explores the lean principles of mapping value streams, creating visibility, managing work levels, and more. Together, these lean principles and practices can help your organization dramatically reduce the amount of waste in the work that teams perform. He introduces kanban, an agile method that is a strong implementation of lean principles. Alan closes with agile adoption case studies that illustrate how lean thinking can extend Scrum practices.
Many companies have already embraced Lean Startup principles. It's hard to argue with learning from customer feedback and iterating to achieve product-market fit. But how exactly are you supposed to do that?
This discussion covers the following topics:
* Understanding and prioritizing customer needs
* Determining your product's value proposition
* Principles of good User Experience (UX) design
* Validating your product with user testing
* Product analytics
About the Speaker
Dan Olsen is an entrepreneur and product expert. He started his high-tech career managing submarine design and then worked at Intuit where he led product management for Quicken. Dan also led product management at Friendster. He was CEO and cofounder of YourVersion, a personalized news discovery engine startup that won the People's Choice Award at TechCrunch50. Dan currently consults to companies, usually as interim VP of Product for startups. His former clients include Facebook, Box, Hightail (YouSendIt), Chartboost, Epocrates, and One Medical Group. Dan holds a BS in Electrical Engineering from Northwestern, a Master's in Industrial Engineering from Virginia Tech, and an MBA from Stanford.
Upcoming Events
Reserve your seat for the next AIPMM webinar. Visit: http://aipmm.com/aipmm_webinars/.
Want To Certify Your Team?
If you have a product team of 10 or more that you want to certify, visit: http://bit.ly/1bzjUYB.
About AIPMM
The AIPMM is the hub of all things product management. It is where product professionals go for answers. With members in over 65 countries, it is the worldwide certifying body of product team professionals.
It is the world's largest professional organization of product managers, brand managers, product marketing managers and other product team professionals who are responsible for guiding their organizations, or clients, through a constantly changing business landscape.
AIPMM's certification programs are internationally recognized because they allow product professionals to demonstrate their expertise and provide corporate members an assurance that their product management and marketing teams are operating at a high competency level.
Visit http://www.aipmm.com.
Call For Speakers: http://bit.ly/1b006vm
Subscribe: http://www.aipmm.com/subscribe
LinkedIn: http://www.linkedin.com/company/aipmm
Membership: http://www.aipmm.com/join.php
Certification: http://aipmm.com/html/certification
Articles: http://www.aipmm.com/html/newsletter/article.ph
Scaling Agile with the Lessons of Lean Product Development FlowTechWell
While first generation agile methods have a solid track record at the team level, many agile transformations get stuck trying to expand throughout the organization. With a set of principles that can help improve software development quality and productivity, lean thinking provides a method for escaping the trap of local optimization. While agile teams can use lean principles to improve their practices, larger organizations can embrace lean to solve problems that commonly plague company-wide agile endeavors. Alan Shalloway explores the lean principles of mapping value streams, creating visibility, managing work levels, and more. Together, these lean principles and practices can help your organization dramatically reduce the amount of waste in the work that teams perform. He introduces kanban, an agile method that is a strong implementation of lean principles. Alan closes with agile adoption case studies that illustrate how lean thinking can extend Scrum practices.
Many companies have already embraced Lean Startup principles. It's hard to argue with learning from customer feedback and iterating to achieve product-market fit. But how exactly are you supposed to do that?
This discussion covers the following topics:
* Understanding and prioritizing customer needs
* Determining your product's value proposition
* Principles of good User Experience (UX) design
* Validating your product with user testing
* Product analytics
About the Speaker
Dan Olsen is an entrepreneur and product expert. He started his high-tech career managing submarine design and then worked at Intuit where he led product management for Quicken. Dan also led product management at Friendster. He was CEO and cofounder of YourVersion, a personalized news discovery engine startup that won the People's Choice Award at TechCrunch50. Dan currently consults to companies, usually as interim VP of Product for startups. His former clients include Facebook, Box, Hightail (YouSendIt), Chartboost, Epocrates, and One Medical Group. Dan holds a BS in Electrical Engineering from Northwestern, a Master's in Industrial Engineering from Virginia Tech, and an MBA from Stanford.
Upcoming Events
Reserve your seat for the next AIPMM webinar. Visit: http://aipmm.com/aipmm_webinars/.
Want To Certify Your Team?
If you have a product team of 10 or more that you want to certify, visit: http://bit.ly/1bzjUYB.
About AIPMM
The AIPMM is the hub of all things product management. It is where product professionals go for answers. With members in over 65 countries, it is the worldwide certifying body of product team professionals.
It is the world's largest professional organization of product managers, brand managers, product marketing managers and other product team professionals who are responsible for guiding their organizations, or clients, through a constantly changing business landscape.
AIPMM's certification programs are internationally recognized because they allow product professionals to demonstrate their expertise and provide corporate members an assurance that their product management and marketing teams are operating at a high competency level.
Visit http://www.aipmm.com.
Call For Speakers: http://bit.ly/1b006vm
Subscribe: http://www.aipmm.com/subscribe
LinkedIn: http://www.linkedin.com/company/aipmm
Membership: http://www.aipmm.com/join.php
Certification: http://aipmm.com/html/certification
Articles: http://www.aipmm.com/html/newsletter/article.ph
An updated presentation on data about the non profit sector in Alberta as well as trends coming at the sector in the areas of demography, fundraising, workforce and poverty, social media and more.
Lithuania Krds How Facebook Is Changing The Way We Interact With Brands -...KRDS
How brands should harness the viral power of Facebook to reach out to users?
Here is a description of Facebook tools for brands: Pages, Applications, Connect and Live Stream, with some concrete case studies.
This keynote was presented in an event hosted and organized by both freelancer.ph and iAcademy last December 10, 2013 at iAcademy, Makati, Philippines.
Disaster proof your business and livelihood in easy simple steps using Project Management basics.
Diwali or Deepavali is celebrated all over India. There are interesting variances in the legends and rituals of Diwali between different regions of India. This is a small compendium of the legends of Diwali and reasons for its observance.
Volkswagen - KRDS Singapore : Caddy Campaign Case StudyKRDS
Phase 1
Get them to know you.
Get them to engage with you.
Phase 2
Get them to consider you.
Phase 3
Show them you care.
Phase 4
Ask them to take actions.
Results
Leaders need to help people challenge the sacred, challenge the typical ways of thinking. This is a slide show from a talk I gave at Tamarack's Poverty Reduction Summit in May 2015 in Ottawa.
Analyze the forces shaping work, workplace and worker skills required in the 21st Century.
Discuss the implications of these trends for the workforce, firms and management.
Articulate the ways in which people differ from one another at a high level and why it is important for management.
This is a whitepaper suggesting how Six Sigma DMAIC methodology can be applied to address a long time problem of banks regarding line queuing at the branches.
What is being discussed here is the thought process of arriving at results which matters or with impact rather than doing time-wasting trial and error.
Disclaimer: The insights and opinions expressed in the whitepaper are solely by the author and does not represent any bank. The data used were simulated to recreate the scenarios close to the clients' experience at the branch. Any resemblance is only a matter of coincidence.
These are from a lecture I did at UVA's undergraduate school of business (commerce), McIntire. The class was 'Commerce 4681- Entrepreneurship'. It's part of an entrepreneurship track UVA offers. The objective of the talk was to present an applied view of design thinking, Lean Startup, customer development, and agile. No footage, but if you'd like a live or screencast version of the talk you can find them here: www.alexandercowan.com/speaking.
This is a talk I gave to students and community on best practices in customer development for startup's. It's particular emphasis is on the quick, simple, and effective application of design thinking and Lean Startup. Hack Cville is a private co-working and mentoring space in Charlottesville with close ties to UVA. For live and screencast versions of the material, check out: www.alexandercowan.com/speaking .
An updated presentation on data about the non profit sector in Alberta as well as trends coming at the sector in the areas of demography, fundraising, workforce and poverty, social media and more.
Lithuania Krds How Facebook Is Changing The Way We Interact With Brands -...KRDS
How brands should harness the viral power of Facebook to reach out to users?
Here is a description of Facebook tools for brands: Pages, Applications, Connect and Live Stream, with some concrete case studies.
This keynote was presented in an event hosted and organized by both freelancer.ph and iAcademy last December 10, 2013 at iAcademy, Makati, Philippines.
Disaster proof your business and livelihood in easy simple steps using Project Management basics.
Diwali or Deepavali is celebrated all over India. There are interesting variances in the legends and rituals of Diwali between different regions of India. This is a small compendium of the legends of Diwali and reasons for its observance.
Volkswagen - KRDS Singapore : Caddy Campaign Case StudyKRDS
Phase 1
Get them to know you.
Get them to engage with you.
Phase 2
Get them to consider you.
Phase 3
Show them you care.
Phase 4
Ask them to take actions.
Results
Leaders need to help people challenge the sacred, challenge the typical ways of thinking. This is a slide show from a talk I gave at Tamarack's Poverty Reduction Summit in May 2015 in Ottawa.
Analyze the forces shaping work, workplace and worker skills required in the 21st Century.
Discuss the implications of these trends for the workforce, firms and management.
Articulate the ways in which people differ from one another at a high level and why it is important for management.
This is a whitepaper suggesting how Six Sigma DMAIC methodology can be applied to address a long time problem of banks regarding line queuing at the branches.
What is being discussed here is the thought process of arriving at results which matters or with impact rather than doing time-wasting trial and error.
Disclaimer: The insights and opinions expressed in the whitepaper are solely by the author and does not represent any bank. The data used were simulated to recreate the scenarios close to the clients' experience at the branch. Any resemblance is only a matter of coincidence.
These are from a lecture I did at UVA's undergraduate school of business (commerce), McIntire. The class was 'Commerce 4681- Entrepreneurship'. It's part of an entrepreneurship track UVA offers. The objective of the talk was to present an applied view of design thinking, Lean Startup, customer development, and agile. No footage, but if you'd like a live or screencast version of the talk you can find them here: www.alexandercowan.com/speaking.
This is a talk I gave to students and community on best practices in customer development for startup's. It's particular emphasis is on the quick, simple, and effective application of design thinking and Lean Startup. Hack Cville is a private co-working and mentoring space in Charlottesville with close ties to UVA. For live and screencast versions of the material, check out: www.alexandercowan.com/speaking .
This is a talk I did for the UVA Innovation center. The center works with researchers at the university to help commercialize their innovations. No footage but for more on these topics please see www.alexandercowan.com/speaking
@ Charlottesville Business Innovation Council- Accelerating Your StartupAlex Cowan
This is a talk I did for entrepreneurs and investors at the Charlottesville Innovation Council (CBIC). For footage on the topics, please see www.alexandercowan.com/speaking.
DevBatch is a San Francisco Bay Area based premium web and mobile app Development Company in business for over a decade now. Our enterprise software development services and ready app solutions are helping startups, businesses and enterprises acclaim growth & higher productivity.
Summary of fast development and cloud native architecture along with cost optimization techniques. Presented as opening keynote at the Utility and Cloud Computing 2014 as part of the Cloud Control Workshop.
Beyond Responsive Web Design - Moving your web agency to mobile development (...craigharmonic
My presentation from TiConf AU 2013 in Melbourne discussion some tips and techniques we used in moving from a web design studio into complete digital strategy by introducing mobile and Appcelerator's Titanium product.
[DevDay2019] Why you'll lose without UX Design - By Szilard Toth, CTO at e·pi...DevDay.org
UX Design is on a radical rise. The most successful companies like Google or Uber know that great UX is no longer a nice-to-have but a key business driver. Szilard Toth (CTO e·pilot) and Nicolas Python (Head of Design KLARA) talk about their own experience of UX Design in modern engineering environments. Whether you're a business leader or an engineer, learn why you'll lose without UX Design.
The People Model & Cloud Transformation - Transformation Day Public Sector Lo...Amazon Web Services
The People Model & Cloud Transformation
A successful cloud-transformation journey incorporates three pillars: people, process, and technology. Far too often, organizations focus on process improvements and technology implementation, but ignore the human aspect. Many leaders acknowledge that the first two are easy to modify, while influencing culture is more difficult. This session covers best-practice methods meant to empower customers to address this challenge. Learn about roles and responsibilities germane to the transition and post-cloud adoption phase. Assess your organization’s gaps among the requisite skills and competencies. Build effective training models. And shape an effective DevOps culture.
Speaker:
Thomas Blood, Enterprise Evangelist, Amazon Web Services.
Indian Web Design Company
We pour creativity and expertise of Web Design and Development to create a modern & interactive user experience.
Our expert web designers create inspiring and brand-focused design solutions that convert website visitors to customers, resulting is business growth and success.
This is a class for businesspeople/MBA that I currently teach at UVA Darden. It's a continuation of Software Design (bit.ly/sw-class). For more on the Software Development class, see bit.ly/sw-dev.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
4. Copyright 2012 Cowan Publishing
Design Thinking
Lean Startup
Customer Dev.
Agile
} BIG VOID
{ Actual Practice
5. Copyright 2012 Cowan Publishing
to learn
more about
launching
new ideas
KNOWLEDGE
of software
development
not assumed
ACTION
to work on
new ideas
DESIRE
ALEX COWAN
AlexanderCowan.com
@cowanSF
11. Copyright 2012 Cowan Publishing
IDEATION
Personas
Problem
Scenarios
?
ALEX COWAN
AlexanderCowan.com
@cowanSF
12. Copyright 2012 Cowan Publishing
•Women
•Age 28-45
•Have kids
•Socialize with other mom’s
•Online with Facebook
•86% said they’d like to be
more organized
•70% said they’d use an
application that organizes them
IDEATION
14. Copyright 2012 Cowan Publishing
Mary is a mom by choice. She had a successful
career in accounting, but welcomed the opportunity to
be a stay at home mom. She loves it. But it’s not like
having kids purged her creative, social instincts. She
wants to connect, she wants to learn, she wants to
interact. Being a mom is a job and she wants to do it
well. That means corresponding with other mom’s on
relevant topics and keeping the family calendar in
ship shape. She posts to Facebook at least twice a
week and responds to other moms’ items more often
than that.
For household stuff, Costco is the go-to place, but
she’ll pick up fresh items at the farmer’s market when
it’s up and splurge at Whole Foods when they’re
having company.
Mary the Mom
IDEATION
16. Copyright 2012 Cowan Publishing
IDEATION
Personas
User
Stories
Problem
Scenarios
?
17. Copyright 2012 Cowan Publishing
Drafting
Stories
PERSONAS
STORIES
Epic Stories
Stories
Test Cases
“As a [persona],
I want to [do something]
so that I can [derive a benefit]”
IDEATION
ALEX COWAN
AlexanderCowan.com
@cowanSF
21. Copyright 2012 Cowan Publishing
PLANNINGPLANNING
Do I have real evidence from my buyer that
this is compelling?
6.a YES
results
disprove
hypothesis
01 IDEA!
02 HYPOTHESIS
03 EXPERIMENTAL DESIGN
04 EXPERIMENTATION
05 REVISE?
6.b NO
we appear to
have a valid
hypothesis
What are the key assumptions
required to make this business work?
6.a YES
results
disprove
hypothesis
01 IDEA!
02 HYPOTHESIS
03 EXPERIMENTAL DESIGN
04 EXPERIMENTATION
05 REVISE?
6.b NO
we appear to
have a valid
hypothesis
How do I definitely prove or disprove
the assumptions with a minimum of
time and effort?
6.a YES
results
disprove
hypothesis
01 IDEA!
02 HYPOTHESIS
03 EXPERIMENTAL DESIGN
04 EXPERIMENTATION
05 REVISE?
6.b NO
we appear to
have a valid
hypothesis
6.a YES
results
disprove
hypothesis
01 IDEA!
02 HYPOTHESIS
03 EXPERIMENTAL DESIGN
04 EXPERIMENTATION
05 REVISE?
6.b NO
we appear to
have a valid
hypothesis
Am I reacting or am I focused on
validating my pivotal assumptions?
‘Pivot or persevere?’
ALEX COWAN
AlexanderCowan.com
@cowanSF
22. Copyright 2012 Cowan Publishing
Priority Key Assumption Needs Proving? Experimentation
1
[A key assumption about
the business]
[Whether it needs
proving
[Experiment to
prove or disprove]
1
Parents want to better
organize the distribution
of allowances
Yes
* Post the proposition in ads
online
* Measure sign-up’s on a landing
page
2
Parents have smart
phones
No n/a
PLANNING
ALEX COWAN
AlexanderCowan.com
@cowanSF
29. Big Company
Recipes Applied
Copyright 2012 Cowan Publishing
5 Year Plan ==
10x Returns!
X: < Odds at Lotto
VC-Encouraged
Menagerie
X: Too much
too soon
X: Lack of Experience
in Hands-on Discovery
X: Better Luck with
the Lottery
Time to Face the Music
X: New Theories to
Explain Plan v. Actual
X: Fun and Profit-
Unlikely
ORGANIZATION
++
New Idea!
Expanded Team
Revisions to Plan
== Edgy Board
X: Want Lots of
Capital at Work
It Works! Working 5 Year Plan
New HiresFounders Investors Board
ALEX COWAN
AlexanderCowan.com
@cowanSF
30. Investors?
Advisors?
Focus on Validated
Learning
Copyright 2012 Cowan Publishing
Key Assumptions
ID’ed, Validated
Lower Risk &
Capital Requirement
Resources
As Needed
Clear Focus in
Hiring & Contracting
Roles and Success
Criteria Clear
Progress is Quick
and Measurable
Time to Face
the Music
Validated Learning
Answers Shared
Questions
Fun & Profit
ORGANIZATION
++
New Idea!
Full Tilt at a ‘Pivot or
Persevere’ Moment
Is approach
working or not?
Option for
Non-Traditional
Funding Strategies
Expanded TeamNew HiresFounders Investors Board
ALEX COWAN
AlexanderCowan.com
@cowanSF
31. Copyright 2012 Cowan Publishing
DEVELOPMENT
Waterfall
Then
Agile
Now
ALEX COWAN
AlexanderCowan.com
@cowanSF
32. Copyright 2012 Cowan Publishing
Individuals
Interactions
>
Processes
Tools
Working
software
Comprehensive
Documentation
>
Customer
collaboration
Contract
negotiation
>
Responding
to change
Following
a plan
>
DEVELOPMENT
ALEX COWAN
AlexanderCowan.com
@cowanSF
33. Copyright 2012 Cowan Publishing
DEVELOPMENT
validate feature
relevance with
customers
Past
collaborate with
development
team
Present
observe and
envision what’s
next
Future
34. Copyright 2012 Cowan Publishing
direction
personas
user stories
hypothesis (assumptions)
experimental design
roles & team
objectives
working product
DESIGN
THINKING
ITERATIVE
MGMT.
CUSTOMER
DEV.
AGILE
ALEX COWAN
AlexanderCowan.com
@cowanSF
35. Copyright 2012 Cowan Publishing
IDENTIFY A
BEACHHEAD
And storm it.
FOCUS
SHOW DON’T
SELL
Build something worth
seeing.
SHOW
DON’T ASK
PERMISSION
Just do it.
GO
BROADCAST
Leverage your work on an
everyday basis. Make sure
everyone knows where to find it.
BROADCAST
WAGING EVOLUTION: 6 TIPS FOR PM’S
MAKE YOURSELF
AWESOME
And everything else will fall
into place.
AWESOMENESS
MAKE YOURSELF
AGILE
Structure and organize your
work on the principals.
YOUR AGILE
36. Copyright 2012 Cowan Publishing
‘MUCH ADO ABOUT SOMETHING’
Introduction to four of the leading ideas
in high tech product development.
‘IT WORKS WHEN YOU DO IT’
A practical overview of how to learn
and apply today’s best practices.
‘LET’S DO IT’
Templates and exercises.20
20
20
MIN
MIN
MIN
37. Copyright 2012 Cowan Publishing
THE STORY
In 2007.
I left cloud
telephony
provider,
BroadSoft. . .
38. Copyright 2012 Cowan Publishing
THE STORY
. . . to pursue
new ideas
about the
delivery of
cloud
services.
NETWORK
Application Servers
Host Infrastructure
Data Transport
Customer Equipment
CRM
Order Management
Service Delivery
Billing
Case Mgmt.
Inventory
Workflow
IT
Portals
CONSULTING
Service
Design
Process
Design
Customization
& Integration
40. Copyright 2012 Cowan Publishing
IDEATION
Operators will want to
see what services
their users are using
so they can tune their
offer and interfaces. ALEX COWAN
AlexanderCowan.com
@cowanSF
41. TOOL SETS AND FEASIBLE
ARCHITECTURE AVAILABLE
Copyright 2012 Cowan Publishing
IDEATION
GOOD PLATFORMS
AVAILABLE &
LEONID’S LEARNING’S
LIGHTWEIGHT
ARCHITECTURES
AVAILABLE
LACK OF PORTAL
CUSTOMIZATION TOOLS
& ADD-ON WIDGETS
PROVISIONING LABOR
INTENSIVE & LEGACY
SLOW TO ADAPT
AN IT OVERHAUL
REQUIRES RADICAL
MODERNIZATION
43. Copyright 2012 Cowan Publishing
USER STORIES
“As a receptionist, I want to receive an out
of the box set up that’s created against
best practices so I don’t have to set it all
up by myself.”
“As a receptionist, I want to change the
buttons on my phone so they do what I
want.”
PROBLEM SCENARIO
‘I want a good out-of-the-box experience.
And to change the display on my phone.’
PERSONA
Rhonda the Receptionist
IDEATION
ALEX COWAN
AlexanderCowan.com
@cowanSF
44. Copyright 2012 Cowan Publishing
STORY TEST CASE
“As a receptionist, I want to receive an out of the box phone
set up that’s created against best practices so I don’t have
to set it all up by myself.”
Make sure the available templates are
editable in a visual environment usable by
a Product Manager
“As a receptionist, I want to receive an out of the box phone
set up that’s created against best practices so I don’t have
to set it all up by myself.”
Make sure it’s possible to update the
template at install time
“As a receptionist, I want to receive an out of the box phone
set up that’s created against best practices so I don’t have
to set it all up by myself.”
Make sure the template designation is
available in all Loki provisioning interfaces
“As a receptionist, I want to change the buttons on my
phone so they do what I want.”
Make sure it’s possible for the user to reset
to the default template
“As a receptionist, I want to change the buttons on my
phone so they do what I want.”
Make sure the available functions are
filtered by the services assigned to the user
“As a receptionist, I want to change the buttons on my
phone so they do what I want.”
Make sure available functions are filtered
based on the capabilities of the phone key
“As a receptionist, I want a custom configuration on my phone so that I can manage calls in the way I’ve
come to expect.”
EPIC STORY
IDEATION
46. Copyright 2012 Cowan Publishing
IDEATION
Inflection
Points
New data structures on host platform
(BroadWorks)
Validated sucess in process design.
Maturation of off-the-shelf platforms
(SugarCRM, Salesforce.com)
ALEX COWAN
AlexanderCowan.com
@cowanSF
48. Copyright 2012 Cowan Publishing
PLANNING
Theses
Growth?
Retention?
Supportability?
Ongoing investment?
Competition?
Hypotheses
Does anyone want this?
Are we the people to do it?
Pivot or persevere?
ALEX COWAN
AlexanderCowan.com
@cowanSF
49. Copyright 2012 Cowan Publishing
PRIORITY KEY ASSUMPTIONS
NEEDS
PROVING?
EXPERIMENTATION
1
End users at large want a visual tool
to manage their phones
No
- Already proven by prototypes from
partner
1
Giving the capability to end user
admin’s will do more good than harm
Yes - Beta testing with customers
1
The design and architecture are
supportable in current customer
environments
Yes
- Lab testing with customers...but really...
- Field testing at scale
1
The target price point is bearable by
the market
Yes
- Initial sales negotiations
- Mainline (post beta) sales
2
The capability makes sense with end
users (vs. admin’s)
Yes
- Some proxy data on overall activity by
user type
- Customer interviews
- Beta testing
2
(Various makes and models of
phones are worth investing in)
Yes - Advanced orders
PLANNING
50. Copyright 2012 Cowan Publishing
PLANNING
Good ≠ Viral
ALEX COWAN
AlexanderCowan.com
@cowanSF
51. This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://
creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.The templates here are made available on the same CC license terms as the original canvas.
Fixed: product development, G&A
Variable: field teams, support
BroadSoft
Other resellers
Integrators
Other network system
vendors
Product development
Large account mgmt.
Consulting
Custom Dev.
Actionable insight
on cloud UC
Best practice recipes
Dev. Team
Licensing
Maintenance & Support
Consulting
Custom Development
Dedicated personal
assistance
BroadSoft
SIPhon Networks
Direct
Reduced time & risk to
get to market
Reduced cost
Implementation of
learned best practices
Large/incumbent
Medium/competitive
Small/niche
Copyright 2012 Cowan Publishing
PLANNING
52. This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://
creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.The templates here are made available on the same CC license terms as the original canvas.
Licensing
Maintenance & Support
Consulting
Custom Development
Dedicated personal
assistance
BroadSoft
SIPhon Networks
Direct
Reduced time & risk to
get to market
Reduced cost
Implementation of
learned best practices
Large/incumbent
Medium/competitive
Small/niche
Copyright 2012 Cowan Publishing
PLANNING
53. This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://
creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.The templates here are made available on the same CC license terms as the original canvas.
Fixed: product development, G&A
Variable: field teams, support
BroadSoft
Other resellers
Integrators
Other network system
vendors
Product development
Large account mgmt.
Consulting
Custom Dev.
Actionable insight
on cloud UC
Best practice recipes
Dev. Team
Copyright 2012 Cowan Publishing
PLANNING
54. This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit http://
creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.The templates here are made available on the same CC license terms as the original canvas.
Fixed: product development, G&A
Variable: field teams, support
BroadSoft
Other resellers
Integrators
Other network system
vendors
Product development
Large account mgmt.
Consulting
Custom Dev.
Actionable insight
on cloud UC
Best practice recipes
Dev. Team
Copyright 2012 Cowan Publishing
PLANNING
58. Copyright 2012 Cowan Publishing
DEVELOPMENT
ALEX COWAN
AlexanderCowan.com
@cowanSF
59. Copyright 2012 Cowan Publishing
DEVELOPMENT
LOKI
PORTALS
ITERATION 01 ITERATION 02 ITERATION 03 ITERATION 04
ITERATION 01 ITERATION 02 ITERATION 03 ITERATION 04
LOKI
PROVISIONING
LOKI BPM
DOC’S &
INFRASTRUCTURE
A
ITERATION 05
ITERATION 05
D
E
C
G
Predictive
Content
B
F
Predictive
Content
Predictive
Content
Predictive
Content
Adaptive
Content
Adaptive
Content
Adaptive
Content
Adaptive
Content
60. Copyright 2012 Cowan Publishing
‘MUCH ADO ABOUT SOMETHING’
Introduction to four of the leading ideas
in high tech product development.
‘IT WORKS WHEN YOU DO IT’
A practical overview of how to learn
and apply today’s best practices.
‘LET’S DO IT’
Templates and exercises.20
20
20
MIN
MIN
MIN
61. Copyright 2012 Cowan Publishing
DOING IT - THE TEMPLATE
http://ref.alexandercowan.com/pdesign
ALEX COWAN
AlexanderCowan.com
@cowanSF
62. Copyright 2012 Cowan Publishing
DOING IT - THE TEMPLATE
http://ref.alexandercowan.com/pdesign
ALEX COWAN
AlexanderCowan.com
@cowanSF
63. Copyright 2012 Cowan Publishing
DOING IT - LEARNING
LEARN
DESIGN
DEVELOP
Direct Observation
Online Research
Prototyping
FIELD NOTES
ALEX COWAN
AlexanderCowan.com
@cowanSF
64. Copyright 2012 Cowan Publishing
DOING IT - DESIGN
DESIGN
LEARN
VALIDATE
Distilling Field Research
Prototyping
PERSONAS
PROBLEM SCENARIOS
STORIES
ASSUMPTIONS
LEARN
DESIGN
DEVELOP
Direct Observation
Online Research
Prototyping
FIELD NOTES
ALEX COWAN
AlexanderCowan.com
@cowanSF
65. Copyright 2012 Cowan Publishing
DOING IT - VALIDATE
VALIDATE
DEVELOP
DESIGN
Experimental Results
ASSUMPTIONS - RESULTS
DESIGN
LEARN
VALIDATE
Distilling Field Research
Prototyping
PERSONAS
PROBLEM SCENARIOS
STORIES
ASSUMPTIONS
LEARN
DESIGN
DEVELOP
Direct Observation
Online Research
Prototyping
FIELD NOTES
66. Copyright 2012 Cowan Publishing
DOING IT - DEVELOP
VALIDATE
DEVELOP
DESIGN
Experimental Results
ASSUMPTIONS - RESULTS
DESIGN
LEARN
VALIDATE
Distilling Field Research
Prototyping
PERSONAS
PROBLEM SCENARIOS
STORIES
ASSUMPTIONS
LEARN
DESIGN
DEVELOP
Direct Observation
Online Research
Prototyping
FIELD NOTES
DEVELOP
VALIDATE
LEARN
Agile Dev.
PRODUCT
67. Copyright 2012 Cowan Publishing
DOING IT - THE TEMPLATE
http://ref.alexandercowan.com/pdesign
ALEX COWAN
AlexanderCowan.com
@cowanSF
68. Copyright 2012 Cowan Publishing
BUY THE BOOK
A practical primer for anyone
wanting to actually implement
today’s best practices in product
development (available online or
at any major retailer)
VISIT THE SITE
Free talks, tutorials, and
resources for product
development and new ventures.
MORE?
ALEX COWAN
AlexanderCowan.com
@cowanSF