Frank Hall has worked for Seasonal Visions since 2001 in several positions including sales and customer service. He is known to be hard working, well-liked by coworkers, and has high character. The letter writer has received many thanks from customers for Frank's excellent customer service skills in resolving complaints. Unfortunately, the company is moving jobs to China and will no longer have a position for Frank, but they fully support him in his job search and recommend him as a solid candidate for sales or customer service roles.

1. UNITED STATES OFFICE
5701 Hollis Street
Emeryville, CA 94608
Tel: 510 428-3921 | Fax: 510 428-3922
HONG KONG OFFICE AND SHOWROOM
Unit C, 12/F., Phase I, Kaiser Estate,
No. 37-45 Man Yue Street,
Hunghom, Kowloon, Hong Kong
Tel: 852-3421-2441 | Fax: 852-2153-1002
CHINA OFFICE
No. 21, Yan Hai Road, Chongtou, ChangAn,
Dongguan, Guangdong, China 523850
Tel: 86-769-8701-5818 | Fax: 86-769-8701-5008
July 15, 2015
To whom it may concern:
I am pleased to write this letter of recommendation for Frank Hall. Frank has worked for Seasonal Visions
since 2001 in several different positions.
During his employment at the company, Frank has done sales in Themed Art and Seasonal products that
included direct to retail efforts, cold calling and trade show business development with show follow up sales
efforts. As an evolving company, we have dropped product lines over the years and moved key staff to
different positions and this happened to Frank with his most recent role being involved in special projects and
customer service.
Frank is hard working, a well liked co-worker and his high sense of values and character are quickly seen by
everyone that Frank has worked with. The character DNA has been a valued asset for SVI, especially in
Frank’s role in customer service and I have received dozens of Thank You’s from our customers in the past 3
years for Frank’s customer service efforts. Turning a disappointed customer into someone who is pleased with
your company’s efforts is never easy to do and Frank has that unique skill set of patience, follow up and the
ability to earn a strangers trust.
Unfortunately, we have begun implementing key business strategies that will drop product lines and move US
job functions to China and for these reasons in the very near future, we will no longer have a position for Frank.
Frank’s job search is well known to our management team and we support his efforts to find the right position.
Based on our company’s experience, I can recommend Frank as a solid candidate for anyone looking for a
hardworking, friendly and trust worthy Sales Representative or Customer Service professional.
Best Regards,
Dennis A. Garite
Executive Vice President/COO
SVI Global, Ltd.
www.svigloballtd.com
dgarite@svius.com