The document is a letter of recommendation for Cher Lon Malik from her former manager Heather Zidell. Zidell describes Cher Lon as caring deeply about her work team, going above and beyond the basic job requirements. Zidell highlights how Cher Lon helped simplify her filing system and plan a successful event for over 150 executives. Zidell strongly recommends Cher Lon for any support position based on her outstanding service and skills.