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IT’S A WRAP
A ROUND-UP OF IDEAS FROM THE
“OUT OF THE BOX” IDEATION SESSION
Team challenge
BIG IDEAS
task
One big idea from each team based on any of
these “winning” elements:
Customer Engagement
Life-hack
Foodie-appeal
Niche
Food Transparency
Packaging
Family meals
Technology enabled marketing & delivery
GROUP 1
Concept name: Bene Box
Target Audience: Gen Y, University Location
Trend Area: Customer Engagement, Technology
Enabled Marketing
Concept Statement: 1- Click food box focused on a
key benefit (protein, recovery, fitness), curated by
students for students
Operational Implications: Little to no cooking, 5 –
10 grocery SKU’s, technology enabled (see
illustration)
Group 1 Illustration
GROUP 2
Concept name: Comfort Cuisine
Target Audience: Seniors (65+)
Trend Area: Customer Engagement, Food
Transparency
Concept Statement: This program focuses on
special senior-focused dietary concerns
Operational Implications: Store understands
preferences and engages with seniors by retaining a
dietary profile…seniors come in with a loyalty card
and receive pre-portioned, affordable meals
GROUP 3
Concept name: Crock Pot Meals
Target Audience: Boomers, Suburban
Commuters
Trend Area: Life-Hack
Concept Statement: Complete meal for pick-up.
Easy & convenient with an emotional trigger
Operational Implications: Manufacturer's create
the kit and send in to store
GROUP 4
Concept name: What’s For Dinner
Target Audience: Gen X, Middle America
Trend Area: Customer Engagement
Concept Statement: Provide recipes and opportunities,
in-store, to engage shoppers. Family competitions, local
Chef recipes, on-the-spot recommendations based on
what’s already in your cupboard, pay-it-forward meals
Operational Implications: Tie recipes into protein specials.
Incent engagement with social media – “what did you
make for dinner?” Concept might lend itself to a branded
stations
GROUP 5
Concept name: Family Made
Target Audience: Gen X, Urban Professional
Trend Area: Family Meals
Concept Statement: Meal assembly kits offered at
multiple skill / assembly and prep levels. In-store or
online ordering with opportunity for family time, learning
and socialization. Potential for new store department
Operational Implications: Ordering kiosk could be in new
wine / coffee bar. Stress ease in prep, could be
customized for finicky kids. Recipes available via video /
QR code
GROUP 6
Concept name: From Our Kitchen to Your Car
Target Audience: Aging Boomers, Health-Conscious
Lifestyle
Trend Area: Life-Hack, Technology-Enabled Marketing
Concept Statement: Curbside pick-up – thank you with
discounted meal kit with all ingredients for a family meal
Operational Implications: Customers order groceries
online, designate pick-up times and receive either a meal
kit (for now or for later) and a coupon to use later. Unique
ingredients drive customers to try new things that are
healthy, local and in-season. Customers will shop new
areas of the store
Thank you!

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Susan Weller - It's a Wrap: A Round-up of Ideas from "Out of the Box" Ideation Session

  • 1. IT’S A WRAP A ROUND-UP OF IDEAS FROM THE “OUT OF THE BOX” IDEATION SESSION
  • 3. task One big idea from each team based on any of these “winning” elements: Customer Engagement Life-hack Foodie-appeal Niche Food Transparency Packaging Family meals Technology enabled marketing & delivery
  • 4. GROUP 1 Concept name: Bene Box Target Audience: Gen Y, University Location Trend Area: Customer Engagement, Technology Enabled Marketing Concept Statement: 1- Click food box focused on a key benefit (protein, recovery, fitness), curated by students for students Operational Implications: Little to no cooking, 5 – 10 grocery SKU’s, technology enabled (see illustration)
  • 6. GROUP 2 Concept name: Comfort Cuisine Target Audience: Seniors (65+) Trend Area: Customer Engagement, Food Transparency Concept Statement: This program focuses on special senior-focused dietary concerns Operational Implications: Store understands preferences and engages with seniors by retaining a dietary profile…seniors come in with a loyalty card and receive pre-portioned, affordable meals
  • 7. GROUP 3 Concept name: Crock Pot Meals Target Audience: Boomers, Suburban Commuters Trend Area: Life-Hack Concept Statement: Complete meal for pick-up. Easy & convenient with an emotional trigger Operational Implications: Manufacturer's create the kit and send in to store
  • 8. GROUP 4 Concept name: What’s For Dinner Target Audience: Gen X, Middle America Trend Area: Customer Engagement Concept Statement: Provide recipes and opportunities, in-store, to engage shoppers. Family competitions, local Chef recipes, on-the-spot recommendations based on what’s already in your cupboard, pay-it-forward meals Operational Implications: Tie recipes into protein specials. Incent engagement with social media – “what did you make for dinner?” Concept might lend itself to a branded stations
  • 9. GROUP 5 Concept name: Family Made Target Audience: Gen X, Urban Professional Trend Area: Family Meals Concept Statement: Meal assembly kits offered at multiple skill / assembly and prep levels. In-store or online ordering with opportunity for family time, learning and socialization. Potential for new store department Operational Implications: Ordering kiosk could be in new wine / coffee bar. Stress ease in prep, could be customized for finicky kids. Recipes available via video / QR code
  • 10. GROUP 6 Concept name: From Our Kitchen to Your Car Target Audience: Aging Boomers, Health-Conscious Lifestyle Trend Area: Life-Hack, Technology-Enabled Marketing Concept Statement: Curbside pick-up – thank you with discounted meal kit with all ingredients for a family meal Operational Implications: Customers order groceries online, designate pick-up times and receive either a meal kit (for now or for later) and a coupon to use later. Unique ingredients drive customers to try new things that are healthy, local and in-season. Customers will shop new areas of the store

Editor's Notes

  1. So with all the insights you’ve just heard from Penny at NPD, Eric at Tyson Foods and Christopher at Shopper Intelligence…you might be thinking…now what do I do with all that knowledge? With that in mind…and now armed with incredible insights we’d like to challenge you to think a bit differently about growth opportunities at your stores…capitalizing on internal resources while delivering on your brand promise. First, we’ll talk about where can you find transformative inspiration? Then we’ll explore the subscription meal service phenomena and finally we’ll wrap-up with an interactive session challenging each group to brainstorm BIG IDEAS for winning concepts.
  2. Well I’ve got some examples that have come from completely different industries. Is it a gimmick? Or a better way to distribute lots of very small plates to time-pressed customers?
  3. Crew pit design – improve service speed
  4. Crew pit design – improve service speed