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Fogel & Partners and Eklips Digital Advisors | Stockholm November 2012



SURVEY: HOW VISIBLE IS
A LARGE CAP CEO ONLINE?
More and more CEO’s today only line up when they must,
around Q reports four times a year and on their Capital
Markets Day. On these occasions, they communicate
with a pre-written message around the company’s
finances.
After that they are quiet. Stock Exchange CEO’s should
use their public position to build sustainable relations
with all stakeholders.
Olle Zachrisson, Svenska Dagbladet, February 20, 2012
Executive Summary
§    24% of the companies on Nasdaq OMX            §    26% of the companies use a YouTube
      Large Cap do not publish a CEO                      account to publish CEO videos
      biography on website                          §    19% use a Slideshare account to
§    40% do not highlight any presentations              highlight CEO presentations
§    79% do not profile CEO via video or           §    Michael Wolf, Swedbank; Jan Johansson
      audio                                               SCA; and Keith McLoughlin, Electrolux,
§    60% of CEO’s do not have a Wikipedia                most visible with corporate owned/own
      page                                                social media content
§    16% of CEO’s have a LinkedIn profile          §    10% of CEO’s mentioned >100 times in
§    Ola Rollén, Hexagon, only Large Cap CEO             social media
      with a personal Twitter account               §    Hans Vestberg, Ericsson, and Lars
                                                          Nyberg, TeliaSonera, mentioned >500
                                                          times in social media




                                                3
About the Survey
About                                                         §    0, 5 or 10 points were given in each respective
§  The survey of all 58 CEO’s on Nasdaq OMX                        category
    Large Cap                                                 §    Example: Does the company present a CEO
§  Survey period: October 2012                                     biography on their corporate website?
§  13 categories                                                    -   None (0 p), Brief (5 p), Extensive (10 p)

     -    Biography                                           §    130 points in total
     -    Images
     -    Presentation slides                                 Online channels included in survey
     -    Transcripts from speeches                           §  Corporate website
     -    Written CEO statements
                                                              §  Google
     -    CEO statements audio/video
     -    Google first page hits Swedish and English
                                                              §  Wikipedia
     -    Wikipedia                                           §  Branded/owned social media accounts
     -    Personal LinkedIn account
     -    Personal Twitter account                            Online channels included in presentation but
     -    Corporate Slideshare account with CEO content       excluded from survey
     -    Corporate YouTube account with CEO content          §   Mentions in social media
                                                              §   Global CEO Google searches



                                                          4
THE CORPORATE WEBSITE
Biographies & Images
                                                                                                                         2%

                                 16%
           24%                                                Biographies                                                                27%                   Images
                                                               Extensive                                                                                          Many ≥5
                                                               Brief                                                                                              Few <5
                                                               None                                                                                               None
                                                                                                            71%
                               60%




§    24%	
  do	
  not	
  have	
  a	
  CEO	
  biography	
                                 §    All	
  companies,	
  except	
  one,	
  publish	
  images	
  of	
  the	
  CEO	
  
§    <20%	
  of	
  the	
  companies	
  have	
  an	
  extensive	
  CEO	
  biography	
     §    Only	
  27%	
  offer	
  more	
  than	
  5	
  images	
  of	
  the	
  CEO	
  



       •  DEFINITION: Has the company a CEO biography on the                                     •      DEFINITION: Does the company have downloadable
          corporate website?                                                                            CEO pictures on the corporate website?
Presentations

                                                                                             5%                    Transcripts from
                            12%
                                                Presentation slides                                 15%
                                                                                                                   speeches
                                                   Many ≥ 5                                                           Many ≥5
            40%
                                                   Few <5
                                                                                                                      Few <5
                                                   None
                                                                                                                      None
                                  48%
                                                                                   80%




§    Only 12% highlight many CEO presentations                            §    20% have transcripts from CEO speeches
§    40 % doesn’t highlight any presentations                             §    3 companies have many CEO speeches




       •     DEFINITION: Does the company publish CEO                 •      DEFINITION: Does the company publish transcripts
             presentations, ex Q report presentations?                       from speeches?




                                                                7
CEO statements

                                                                                                                                          7%
                                                                                                                                                                          Audio/video
                                                                     Written                                                                          14%
                                                                                                                                                                                  Many ≥5
                                                                          Yes
                                                                                                                                                                                  Few <5
                            100%                                         No
                                                                                                                                                                                  None
                                                                                                                     79%




§     No company publishes CEO statements on a regular basis                                           §    79% of the companies do not profile CEO via video/audio

§     Some companies publish CEO statements from the annual report                                     §    <10% have many statements via video or audio from CEO

	
  
        •    DEFINITION:	
  Does	
  the	
  company	
  publish	
  wriMen	
  CEO	
                   •          DEFINITION:	
  Does	
  the	
  company	
  publish	
  audio	
  or	
  
             statements	
  on	
  a	
  regular	
  basis,	
  e	
  g	
  newsleMers,	
  blog	
                    video	
  material	
  from	
  CEO	
  ex	
  of	
  webcasts	
  or	
  analyst	
  
             posts	
  etc.?	
                                                                                 calls	
  from	
  Q	
  reports?	
  




                                                                                               8
GOOGLE
93% of respondents believe that CEO engagement in
social media helps to communicate company values,
shape a company’s reputation, and increase and evolve
corporate leadership in times of crisis.
2012 CEO, Social Media & Leadership Survey by Brandfog
Google first page hits

                                                                                      5%
                             19%                                                                          Swedish
                                             English
                                                                                                29%           ≥5
           41%                                  ≥5
                                                                                                              3-4.
                                                3-4.
                                                                          66%                                 0-2
                                                0-2
                              40%




§    41% have 0-2 company controlled hits                          §    66% have 0-2 company controlled hits

§    19% have 5 or more company controlled hits                    §    5% have ≥5 company controlled hits



      •      DEFINITION: How many company controlled hits on        •      DEFINITION: How many company controlled hits on
             Google first page when searching on CEO +                     Google first page when searching on CEO +
             company name ?                                                company name?




                                                               11
Google searches

                                  21%             Google searches
                                                    100-
                                                    50-100
             53%                                    0-50
                                    26%




§     53% of CEO’s are searched <50 times during one month
§     21% are searched >100 times


      •    DEFINITION: How many global Google searches on CEO + Company
           during search period?




                             12
WIKIPEDIA
This lack of engagement would be similar to 50% of the
world using e-mail with big CEO’s holding out, or 50% of
your customers shopping online but no CEO’s trying it.
Josh James, Founder of Omniture. Forbes.com
Wikipedia
                             4%


                                              Wikipedia page
                                                 Extensive
                                  36%
                                                 Short

          60%                                    None




 §    Only two CEO’s have extensive Wikipedia pages
 §    60% do not have a Wikipedia page



•      DEFINITION: Does the CEO have a personal Wikipedia page?




                        15
BRANDED & OWNED
SOCIAL MEDIA ACCOUNTS
Definition: Corporate social media account (YouTube or Slideshare)
with CEO content or personal account/profile (Twitter and LinkedIn)
Twitter’s growth was accompanied by a strong increase
in use of the social networks LinkedIn and YouTube.
Interestingly, the use of Facebook in the corporate
sphere grew much more slowly in comparison.
Investis IQ Corporate Website Rankings Q3 2012
LinkedIn and Twitter
                                                                                                          2%

                                   16%
                                                      LinkedIn                                                                    Twitter
                                                        Yes                                                                          Yes

                                                        No                                                                          No


                     84%                                                                            98%




     §    16% of CEO’S have a LinkedIn profile                                   §    One CEO has a personal Twitter account




•          DEFINITION: Does the CEO have a personal LinkedIn profile?        •          DEFINITION: Does the CEO have a personal Twitter account?




                                                                        18
YouTube and Slideshare

                                                                                                                                     19%
                                              26%                   YouTube                                                                                      Slideshare
                                                                       Yes                                                                                           Yes
                                                                       No                                                                                            No


                74%                                                                                           81%




§    26% of the companies use a YouTube account to                                          §      19% use a Slideshare account to highlight CEO
      publish CEO videos                                                                             presentations




      •    DEFINITION:	
  Does	
  the	
  company	
  publish	
  CEO	
  videos	
          •          DEFINITION:	
  Does	
  the	
  company	
  publish	
  CEO	
  presentaPon,	
  e	
  
           on	
  a	
  corporate	
  YouTube	
  account?	
                                           g	
  Q	
  reports	
  on	
  a	
  corporate	
  Slideshare	
  account?	
  




                                                                                   19
MENTIONS IN SOCIAL MEDIA
Definition: Number of social media mentions (Blogs, Facebook, Twitter, Images, Videos).
Period: October 1 – October 31, 2012.
Search terms: Name + company.
Data provided by Silverbakk
Social media has been a great way for us to engage with
our customers directly. We use it to let them know about
changes, problems and ideas we are considering. Many
of our best improvements have been suggestions from
our customers through social media.
Jesse Cover, Lukie Games. 2012 Inc. 500 CEO Survey
Social media mentions

                                10%         5%
                                                     Mentions social media
                                                         <100

                                                         50-100

                                                         0-50
                    85%



§    10% mentioned >100 times in social media during October
§    Hans Vestberg, Ericsson; and Lars Nyberg, TeliaSonera,
      mentioned >500 times

       •    DEFINITION: How many global social media references of
            CEO + company during search period?




                                       22
TOP 5 CEO’S
Top 5 CEO’s
§ 
1     Michael Wolf, Swedbank,         §  Three companies in their own
      85 points (of 130)                  league
§ 
2     Jan Johansson, SCA,             §  Well developed CEO information
      80 points                           on corporate website
§    Keith McLoughlin, Electrolux,   §  Good usage of related accounts
      80 points                           for sharing presentations and
§ 
4     Hans Vestberg, Ericsson,            videos
      65 points
§ 
5     Lars Nyberg, TeliaSonera,
      50 points
EXECUTIVE SUMMARY
Executive Summary
§    24% of the companies on Nasdaq OMX             §    26% of the companies use a YouTube
      Large Cap do not publish a CEO                       account to publish CEO videos
      biography on website                           §    19% use a Slideshare account to
§    40% do not highlight any presentations               highlight CEO presentations
§    79% do not profile CEO via video or            §    Michael Wolf, Swedbank; Jan Johansson
      audio                                                SCA; and Keith McLoughlin, Electrolux,
§    60% of CEO’s do not have a Wikipedia                 most visible with corporate owned/own
      page                                                 social media content
§    16% of CEO’s have a LinkedIn profile           §    10% of CEO’s mentioned >100 times in
§    Ola Rollén, Hexagon, only Large Cap CEO              social media
      with a personal Twitter account                §    Hans Vestberg, Ericsson, and Lars
                                                           Nyberg, TeliaSonera, mentioned >500
                                                           times in social media




                                                26
CONTACT DETAILS
Contact details
Peter Einarsson                                  Anders Fogel
Founding Partner, Eklips Digital Advisors        Founding Partner, Fogel & Partners
Phone: +46 708 666 995                           Phone: +46 722 044 750
peter.einarsson@eklips.se                        anders.fogel@fogelpartners.se




                                            28
Survey: How visible is a large cap CEO online

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Survey: How visible is a large cap CEO online

  • 1. Fogel & Partners and Eklips Digital Advisors | Stockholm November 2012 SURVEY: HOW VISIBLE IS A LARGE CAP CEO ONLINE?
  • 2. More and more CEO’s today only line up when they must, around Q reports four times a year and on their Capital Markets Day. On these occasions, they communicate with a pre-written message around the company’s finances. After that they are quiet. Stock Exchange CEO’s should use their public position to build sustainable relations with all stakeholders. Olle Zachrisson, Svenska Dagbladet, February 20, 2012
  • 3. Executive Summary §  24% of the companies on Nasdaq OMX §  26% of the companies use a YouTube Large Cap do not publish a CEO account to publish CEO videos biography on website §  19% use a Slideshare account to §  40% do not highlight any presentations highlight CEO presentations §  79% do not profile CEO via video or §  Michael Wolf, Swedbank; Jan Johansson audio SCA; and Keith McLoughlin, Electrolux, §  60% of CEO’s do not have a Wikipedia most visible with corporate owned/own page social media content §  16% of CEO’s have a LinkedIn profile §  10% of CEO’s mentioned >100 times in §  Ola Rollén, Hexagon, only Large Cap CEO social media with a personal Twitter account §  Hans Vestberg, Ericsson, and Lars Nyberg, TeliaSonera, mentioned >500 times in social media 3
  • 4. About the Survey About §  0, 5 or 10 points were given in each respective §  The survey of all 58 CEO’s on Nasdaq OMX category Large Cap §  Example: Does the company present a CEO §  Survey period: October 2012 biography on their corporate website? §  13 categories - None (0 p), Brief (5 p), Extensive (10 p) -  Biography §  130 points in total -  Images -  Presentation slides Online channels included in survey -  Transcripts from speeches §  Corporate website -  Written CEO statements §  Google -  CEO statements audio/video -  Google first page hits Swedish and English §  Wikipedia -  Wikipedia §  Branded/owned social media accounts -  Personal LinkedIn account -  Personal Twitter account Online channels included in presentation but -  Corporate Slideshare account with CEO content excluded from survey -  Corporate YouTube account with CEO content §  Mentions in social media §  Global CEO Google searches 4
  • 6. Biographies & Images 2% 16% 24% Biographies 27% Images Extensive Many ≥5 Brief Few <5 None None 71% 60% §  24%  do  not  have  a  CEO  biography   §  All  companies,  except  one,  publish  images  of  the  CEO   §  <20%  of  the  companies  have  an  extensive  CEO  biography   §  Only  27%  offer  more  than  5  images  of  the  CEO   •  DEFINITION: Has the company a CEO biography on the •  DEFINITION: Does the company have downloadable corporate website? CEO pictures on the corporate website?
  • 7. Presentations 5% Transcripts from 12% Presentation slides 15% speeches Many ≥ 5 Many ≥5 40% Few <5 Few <5 None None 48% 80% §  Only 12% highlight many CEO presentations §  20% have transcripts from CEO speeches §  40 % doesn’t highlight any presentations §  3 companies have many CEO speeches •  DEFINITION: Does the company publish CEO •  DEFINITION: Does the company publish transcripts presentations, ex Q report presentations? from speeches? 7
  • 8. CEO statements 7% Audio/video Written 14% Many ≥5 Yes Few <5 100% No None 79% §  No company publishes CEO statements on a regular basis §  79% of the companies do not profile CEO via video/audio §  Some companies publish CEO statements from the annual report §  <10% have many statements via video or audio from CEO   •  DEFINITION:  Does  the  company  publish  wriMen  CEO   •  DEFINITION:  Does  the  company  publish  audio  or   statements  on  a  regular  basis,  e  g  newsleMers,  blog   video  material  from  CEO  ex  of  webcasts  or  analyst   posts  etc.?   calls  from  Q  reports?   8
  • 10. 93% of respondents believe that CEO engagement in social media helps to communicate company values, shape a company’s reputation, and increase and evolve corporate leadership in times of crisis. 2012 CEO, Social Media & Leadership Survey by Brandfog
  • 11. Google first page hits 5% 19% Swedish English 29% ≥5 41% ≥5 3-4. 3-4. 66% 0-2 0-2 40% §  41% have 0-2 company controlled hits §  66% have 0-2 company controlled hits §  19% have 5 or more company controlled hits §  5% have ≥5 company controlled hits •  DEFINITION: How many company controlled hits on •  DEFINITION: How many company controlled hits on Google first page when searching on CEO + Google first page when searching on CEO + company name ? company name? 11
  • 12. Google searches 21% Google searches 100- 50-100 53% 0-50 26% §  53% of CEO’s are searched <50 times during one month §  21% are searched >100 times •  DEFINITION: How many global Google searches on CEO + Company during search period? 12
  • 14. This lack of engagement would be similar to 50% of the world using e-mail with big CEO’s holding out, or 50% of your customers shopping online but no CEO’s trying it. Josh James, Founder of Omniture. Forbes.com
  • 15. Wikipedia 4% Wikipedia page Extensive 36% Short 60% None §  Only two CEO’s have extensive Wikipedia pages §  60% do not have a Wikipedia page •  DEFINITION: Does the CEO have a personal Wikipedia page? 15
  • 16. BRANDED & OWNED SOCIAL MEDIA ACCOUNTS Definition: Corporate social media account (YouTube or Slideshare) with CEO content or personal account/profile (Twitter and LinkedIn)
  • 17. Twitter’s growth was accompanied by a strong increase in use of the social networks LinkedIn and YouTube. Interestingly, the use of Facebook in the corporate sphere grew much more slowly in comparison. Investis IQ Corporate Website Rankings Q3 2012
  • 18. LinkedIn and Twitter 2% 16% LinkedIn Twitter Yes Yes No No 84% 98% §  16% of CEO’S have a LinkedIn profile §  One CEO has a personal Twitter account •  DEFINITION: Does the CEO have a personal LinkedIn profile? •  DEFINITION: Does the CEO have a personal Twitter account? 18
  • 19. YouTube and Slideshare 19% 26% YouTube Slideshare Yes Yes No No 74% 81% §  26% of the companies use a YouTube account to §  19% use a Slideshare account to highlight CEO publish CEO videos presentations •  DEFINITION:  Does  the  company  publish  CEO  videos   •  DEFINITION:  Does  the  company  publish  CEO  presentaPon,  e   on  a  corporate  YouTube  account?   g  Q  reports  on  a  corporate  Slideshare  account?   19
  • 20. MENTIONS IN SOCIAL MEDIA Definition: Number of social media mentions (Blogs, Facebook, Twitter, Images, Videos). Period: October 1 – October 31, 2012. Search terms: Name + company. Data provided by Silverbakk
  • 21. Social media has been a great way for us to engage with our customers directly. We use it to let them know about changes, problems and ideas we are considering. Many of our best improvements have been suggestions from our customers through social media. Jesse Cover, Lukie Games. 2012 Inc. 500 CEO Survey
  • 22. Social media mentions 10% 5% Mentions social media <100 50-100 0-50 85% §  10% mentioned >100 times in social media during October §  Hans Vestberg, Ericsson; and Lars Nyberg, TeliaSonera, mentioned >500 times •  DEFINITION: How many global social media references of CEO + company during search period? 22
  • 24. Top 5 CEO’s §  1 Michael Wolf, Swedbank, §  Three companies in their own 85 points (of 130) league §  2 Jan Johansson, SCA, §  Well developed CEO information 80 points on corporate website §  Keith McLoughlin, Electrolux, §  Good usage of related accounts 80 points for sharing presentations and §  4 Hans Vestberg, Ericsson, videos 65 points §  5 Lars Nyberg, TeliaSonera, 50 points
  • 26. Executive Summary §  24% of the companies on Nasdaq OMX §  26% of the companies use a YouTube Large Cap do not publish a CEO account to publish CEO videos biography on website §  19% use a Slideshare account to §  40% do not highlight any presentations highlight CEO presentations §  79% do not profile CEO via video or §  Michael Wolf, Swedbank; Jan Johansson audio SCA; and Keith McLoughlin, Electrolux, §  60% of CEO’s do not have a Wikipedia most visible with corporate owned/own page social media content §  16% of CEO’s have a LinkedIn profile §  10% of CEO’s mentioned >100 times in §  Ola Rollén, Hexagon, only Large Cap CEO social media with a personal Twitter account §  Hans Vestberg, Ericsson, and Lars Nyberg, TeliaSonera, mentioned >500 times in social media 26
  • 28. Contact details Peter Einarsson Anders Fogel Founding Partner, Eklips Digital Advisors Founding Partner, Fogel & Partners Phone: +46 708 666 995 Phone: +46 722 044 750 peter.einarsson@eklips.se anders.fogel@fogelpartners.se 28