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Supporting Your University Community
APAC Webinar Series
27th August 2015
Support for academics
• Help pages
• Be where they are
• In person support
Example handouts
for academics:
Support for students
• Access points to their reading list
• Other support
• videos/help pages on using additional features
(reading intentions, notes)
Examples from
Deakin University
Peta Hanley
Deakin University Library
Academics:
• Teach page is where staff go for help from the Library.
Here they can find:
• A banner for Resource Lists - easy access to support
resources
• Help pages linked from the Reading Lists page
• Also offer 1-to-1 support online (screen sharing) and in
person
Benefits postcard
for academics
Deakin University Library
Students:
• Reading lists are available from:
• the unit’s LMS site
• Library Search results in a unit material
recommender
Open discussion:
What resources has your
university created?
Examples of support resources:
• University of Edinburgh help pages and demo lists:
http://resourcelists.ed.ac.uk/schools/s24.html
• Teesside University help pages on LibGuides: http://
tees.libguides.com/academic_staff/rlogettingstarted
• Liverpool University help resources: http://
libguides.liv.ac.uk/readinglists
• University of Plymouth help and support blog:
aspireuop.wordpress.com
Examples of videos:
• Reading lists at Bournemouth University - Academic
benefits video: http://campus.talisaspire.com/
• Leicester University - enabling academics to teach and
students to learn: https://youtu.be/tluq4KaB3eY
• Monash University - Academic getting started video:
http://resources.lib.monash.edu.au/learning-objects/
software/moodle-aspire-howto/
• University of Queensland - Student help video: https://
www.library.uq.edu.au/v/6653

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Supporting your university community with Talis

  • 1. Supporting Your University Community APAC Webinar Series 27th August 2015
  • 2. Support for academics • Help pages • Be where they are • In person support
  • 4.
  • 5.
  • 6. Support for students • Access points to their reading list • Other support • videos/help pages on using additional features (reading intentions, notes)
  • 8. Deakin University Library Academics: • Teach page is where staff go for help from the Library. Here they can find: • A banner for Resource Lists - easy access to support resources • Help pages linked from the Reading Lists page • Also offer 1-to-1 support online (screen sharing) and in person
  • 10. Deakin University Library Students: • Reading lists are available from: • the unit’s LMS site • Library Search results in a unit material recommender
  • 11. Open discussion: What resources has your university created?
  • 12. Examples of support resources: • University of Edinburgh help pages and demo lists: http://resourcelists.ed.ac.uk/schools/s24.html • Teesside University help pages on LibGuides: http:// tees.libguides.com/academic_staff/rlogettingstarted • Liverpool University help resources: http:// libguides.liv.ac.uk/readinglists • University of Plymouth help and support blog: aspireuop.wordpress.com
  • 13. Examples of videos: • Reading lists at Bournemouth University - Academic benefits video: http://campus.talisaspire.com/ • Leicester University - enabling academics to teach and students to learn: https://youtu.be/tluq4KaB3eY • Monash University - Academic getting started video: http://resources.lib.monash.edu.au/learning-objects/ software/moodle-aspire-howto/ • University of Queensland - Student help video: https:// www.library.uq.edu.au/v/6653