The Gartner Supply Chain Executive Conference 2013, taking place from September 23-24 in London, focuses on transforming supply chains through agility and efficiency, featuring keynotes from industry leaders and extensive networking opportunities. Attendees can expect new research insights, hands-on workshops, and an array of speakers addressing current challenges in the supply chain landscape. Registration by July 26 offers a discount of €400, encouraging supply chain professionals to engage with experts and peers.

1. Register by 26 July to save €400
Reimagine Supply Chain: Fast, Forward, Focus
The World’s Most Important Gathering
of Supply Chain Leaders
23 – 24 September 2013
Lancaster London Hotel, London, UK
gartner.com/eu/supplychain
Phoenix Melbourne London
Guest keynotes
Alexander Scholz
Head of Project Management in
Sourcing and Supplier Network,
BMW Group
David Gosnell
President, Global Supply
Chain and Procurement,
Diageo plc

2. Fast — Quickly implement tactics,
tools and methodologies required
for higher levels of supply chain
network agility and efficiency
Forward — Proactively move
your supply chain ahead of the
competitive curve with innovative
strategies that deliver greater cost
savings and market advantage
Focus — Identify the critical few
supply chain initiatives that will
deliver the most impact and
business value for your enterprise
It’s time to reimagine the very way supply chains work
Global forces are making one thing clear: Supply chain leaders must drive transformation without
delay, and emerge with value networks that are more agile, efficient and cost-effective than ever
before. Join us at Gartner Supply Chain Executive Conference 2013 for the objective guidance
and expertise today’s supply chain proficiency demands.
Contents
2 Overview
3 New in 2013
4 Visionary keynotes and
guest speakers
5 Networking opportunities
6 Supply chain analyst team
(by role and industry)
7 Event tools to enhance
your learning
8 Agenda at a Glance
9 Tracks and session descriptions
13 Roundtables and workshops
14 Sponsors
15 Registration and Team
Attendance Program
Reimagine Supply Chain:
Fast, Forward, Focus
Reimagine Supply Chain Efficiency:
In 2013, the first $50 smartphone will appear in
emerging countries.
The World’s Most Important Gathering of Supply Chain Leaders2

3. What’s new for 2013?
• Three brand-new tracks
• New research, including key findings from the Gartner inaugural,
comprehensive Chief Supply Chain Officer Study — Learn what
leading CSCOs consider to be their top opportunities and
challenges for the coming year
• All-new guest keynotes, case studies and panel speakers
• Engaging new session formats including hands-on peer
workshops and Magic Quadrant Theaters on the Solution
Showcase.
• Leading Gartner Supply Chain Analysts — 19 in total —
available for more one-on-one sessions. See which analysts cover
your focus areas so you can meet with them on-site —
pages 6 and 7 for details
Supply chain is a critical priority for
each executive on the supply chain
leadership team across multiple
roles and industries. Our 2013
agenda has you covered.
Who should attend
• Chief Supply Chain Officers and Other
Senior Operations Executives
• Supply and Demand Planning
Executives
• Sourcing and Procurement Executives
• Manufacturing Executives
• Distribution and Logistics Executives
• Supply Chain IT Executives
• Supply Chain Strategy Executives
• Supply Chain Transformation and
Innovation Executives
• Field Service Executives
Industries
• Aerospace and Defense
• Automotive
• Chemicals
• Clothing and Textiles
• Consumer Packaged Goods (CPG)
• Energy
• Food and Beverage
• Government and Departments of
Defense
• Life Sciences
• High-Tech
• Industrials
• Retail
See which companies
are attending at
gartner.com/eu/supplychain
Steven Steutermann
Vice President and
Conference Chair
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 3

4. The power of a
collective experience
Gartner Supply Chain Executive Conference is a rare opportunity to exchange ideas and
share experiences with your industry peers. With over 250 supply chain executives in
attendance, you’ll learn what others are doing and why — with a new ability to apply
principles and practices that are relevant to your organization’s needs. Plus, hear from
the following visionary keynotes.
Gartner keynote
Mike Burkett, Mike Griswold Monday 23 September, 08:30 – 09:15
and Eric O’Daffer
Reimagine Supply Chain — Fast, Forward, Focus
It’s time to reimagine your supply chain and push the boundaries of conventional thinking.
Incremental improvement won’t suffice to capitalize on the next wave of global growth.
New markets present opportunity and emphasize the need to move quickly and to focus
amid rising competition. Future supply chain leaders must engage business partners to
drive new market growth while continuing to improve service levels and profits in existing
markets. Senior analysts present Gartner’s most current research addressing the changes
ahead and the capabilities required for supply chain to be the critical differentiator for
global corporations.
Guest keynotes
David Gosnell Tuesday 24 September, 08:00 – 08:45
President, Global Supply Chain and Procurement, Diageo plc
David Gosnell is President of Global Supply and Procurement for the
world’s leading premium drinks business — a position he has held
since January 2003. David has also served on the Diageo plc
Executive Committee since 2008, in recognition of his leadership role within the
company. As President of Global Supply and Procurement, David is responsible for
Diageo’s world class supply chain delivering to over 180 markets around the world from
over 100 production facilities located in 32 counties.
Alexander SCholz Tuesday 24 September, 09:00 – 09:45
Head of Project Management in Sourcing and Supplier Network,
BMW Group
Alexander Scholz’s current role at BMW Group is in-house Consultant
and Head of Project Management in Sourcing Supplier Network. Prior
to this he was Head of a Program for Re-Engineering both Processes and IT-Systems in
Sourcing Supply Chain for a couple of years. Before working for BMW, he was a
Management Consultant in different organizations (Nexolab, Oracle, Accenture) dealing
with a variety of projects in the area of Supply Chain Management. He has been educated
at Regensburg University, University College of Dublin (UCD) and the University of Lyon. He
holds a Masters in Business Administration.
Check back frequently for more guest speaker announcements at
gartner.com/eu/supplychain
Visionary Keynotes and guest speakers
Why Gartner?
Gartner is the world leader in supply
chain research and advice.
We deliver the insight supply chain
executives need to transform their
supply chains into demand-driven
value networks.
Gartner provides insight supply chain
professionals can’t get anywhere else
on how to design, build and execute
a demand-driven value network that
maximizes productivity, minimizes risk
and enables innovation.
Advance your initiatives through
partnering with experts
· Get an unbiased, outside
perspective on your supply chain
key initiatives
· Leverage vertical-specific analysts
to support the unique issues and
complexities of your industry
Design and execute a road map
for success
· Develop a strategy to transform a
traditional, reactive supply chain into
a demand-driven value network
· Build a sustainable and resilient
supply chain
Run a world-class supply chain
organization
· Utilize your resources more
effectively by “extending” your team
· Use our research and toolkits to help
educate the extended supply chain
team
The World’s Most Important Gathering of Supply Chain Leaders4

5. Reimagine your supply chain with the power of Gartner
research, live — Plus, valuable networking opportunities
Peer-to-peer
Hot topic/industry networking and reception
To help you identify your peers who may be facing similar opportunities and challenges,
we offer networking opportunities during session breaks, meals and solution showcase
receptions.
Analyst-facilitated sessions
Gartner analyst one-on-one meetings
Schedule a private half-hour meeting with a Gartner analyst to consult about your
opportunities and/or challenges. These complimentary consulting sessions fill up quickly
— Reserve your meeting in advance using Agenda Builder at ab.gartner.com/scce4
or visit the one-on-one desk on-site at the conference.
Analyst-led roundtable discussions
Moderated by Gartner analysts, roundtables serve as ideal forums for exchanging ideas
and best practices with your peers around a particular issue. Roundtables are reserved
for supply chain executives only; vendors and service providers are disallowed. Seating is
limited and preregistration is required. See page 13 for topics and descriptions.
Case studies
Case studies bring practitioners’ valuable experiences to the audience and highlight best
practices and lessons learned, as well as provide a description of strategy and approach,
mistakes to avoid and how to measure success. Our 2013 agenda features case studies
from leading supply chain executives.
NEW! Workshops
Small-scale, interactive, analyst-facilitated workshops drill down on specific topics with
an actionable, how-to focus. Supply chain executives only; vendors and service
providers are disallowed. Seating is limited and preregistration is required.
See page 13 for topics and descriptions.
NEW! Magic Quadrant Theaters
Attend theater-style presentations on various topics, including 3PLs and supply chain
planning tools.
Solution providers
Solution Showcase
Interact with leading solution providers to get answers to your questions and validate a
shortlist of top vendors that best suit your organization’s needs across a variety of
formats, including private face-to-face solution provider meetings that you can book in
advance, evening drinks receptions on the show floor and solution provider sessions with
case studies.
Face-to-face sponsor meetings
Private, prearranged 30-minute meetings that will advance your projects and
relationships, regardless of where you are in the buying cycle.
Pre-event
Join more than 2,000 executives
on our LinkedIn group and stay
in touch year-round
#GartnerSCC
Unparalleled Networking
Michael Burkett
Research VP
5Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430

6. MeeT The SuppLy ChaIn anaLyST TeaM
We’ve identified the analyst team by role, industry
and focus area to help you plan in advance who
to meet with at the conference this September.
Each year, Gartner supply chain analysts talk to and
research the supply chains of thousands of
companies. Our role is to provide you with the supply
chain advice and expertise that is essential to drive
your enterprise forward.
simon F. Jacobson
Director
Ray Barger Jr.
Director
Andrew stevens
Director
FOCUS AREAS: Manufacturing strategy and
architecture; aligning manufacturing and supply
chain performance; quality management;
environmental, health and safety
FOCUS AREAS: Industrial; aerospace and
defense; supplier management; lean supply
chain
FOCUS AREAS: Life sciences – supply chain
best practices, supply planning, manufacturing,
logistics strategies, vendor management,
contracting
supplier Management and Manufacturing
Engage with the analysts at the conference during:
• Open and interactive presentations and conference sessions
• Analyst-led roundtables — see page 13
• A complimentary, private one-on-one session with the
analyst of your choice to consult about your opportunities
and/or challenges.
• Workshops — see page 13
Jane Barrett
Group Vice President
FOCUS AREAS: Industrial and automotive;
supply chain strategy and organization design;
sales and operations planning
stan Aronow
Director
FOCUS AREAS: High-tech and semiconductor;
supply chain business and IT strategy; cost
management
Debra hofman
Managing Vice
President
FOCUS AREAS: Supply Chain Top 25; supply
chain excellence; supply chain metrics and
benchmarking
supply Chain top 25 and Performance Metrics
Jan kohler
Director
Mike Griswold
Vice President
tim Payne
Director
FOCUS AREAS: Consumer products; sales and
operations planning; inventory strategies;
supply chain complexity; supply planning; pull
replenishment
FOCUS AREAS: Retail; supply chain strategy;
sales and operations planning; demand sensing
and shaping; emerging technologies
FOCUS AREAS: Supply chain management
strategy; supply chain performance
management; sales and operations planning
best practices
supply Chain Planning
the World’s Most Important Gathering of supply Chain Leaders6

7. eric o’Daffer
Director
steven steutermann
Vice President and
Conference Chair
ken Ruggles
Managing Vice
President
Dana stiffler
Managing Vice
President
FOCUS AREAS: Healthcare providers and life
sciences; supply chain best practices; value
analysis; logistics strategies; vendor
management and contracting
FOCUS AREAS: Consumer products; supply
chain strategy; demand and trade promotion
management, downstream data
FOCUS AREAS: Automotive; industrial/discrete;
supply chain strategy; sales and operations
planning; inventory optimization
FOCUS AREAS: Supply chain talent and
organizational issues; supply chain outsourcing
strategies; supply chain university programs
strategy and Leadership
Mike Burkett
Vice President and
Chief of Research
Matthew Davis
Director
FOCUS AREAS: New product introduction;
product life cycle management; new product
innovation
FOCUS AREAS: Consumer electronics; digital
supply chain; supply chain segmentation;
demand sensing and shaping
supply Chain Innovation
James Lisica
Director
Christian titze
Director
FOCUS AREAS: Transportation and distribution;
global logistics; APAC 3PLs
FOCUS AREAS: Supply chain management;
enterprise application suites and ERP; IT cost
optimization; supply chain transformation and
enablement; demand-driven value network
orchestration
Logistics and Distribution
noha tohamy
Vice President
FOCUS AREAS: Consumer products; supply
chain strategy, sales and operations planning;
supply planning and VMI
FOCUS AREAS: Demand management;
inventory optimization and network design;
supply chain risk management; sales and
operations planning
Mike uskert
Managing Vice
President
Special Offer: Attend
this september and gain
exclusive access to supply
chain insights for a full
year!
Your paid conference registration
includes Gartner events on Demand
— complimentary streaming access to
recorded Gartner keynote and analyst
presentations from our north
American supply chain event that
took place 21 – 23 May, in Phoenix,
Arizona. Watch these global sessions
from any Web-connected device! Visit
gartnereventsondemand.com
Access your agenda
on the go with Gartner
events navigator
mobile app
• Manage your agenda anytime,
anywhere
• Get up-to-the-minute event
updates
• Integrate social media into your
event experience
• Access session documents and
add your notes
• Available for iPhone,
iPad and Android
GaIn a GLoBaL
peRSpeCTIVe
7Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430

8. Agenda at a glance
Track A:
Strategy and
Planning
Track B:
Leadership and
Innovation
Track C:
Supply Chain
Management
Roundtables Roundtables Workshops
Sunday 22 September 2013
18:00 Registration
Monday 23 September 2013
07:30 Registration
08:30 P1. Gartner Keynote: Reimagine Supply Chain — Fast, Forward, Focus Mike Burkett, Mike Griswold and Eric O’Daffer
09:15 VP1. Premier Sponsor Plenary
09:45 Networking Break and Showcase Opening
10:15 P2. Guest Keynote: TBD
11:15 G1. The Future of Supply
Chain, and the Five
Imperatives for Getting There
Matt Davis
G2. Moving Your Demand-
Driven Journey Forward —
Lessons from Gartner’s Retail
Demand-Driven Study
Mike Griswold
G3. A Five-Year Plan to Avoid
the Obsolescence of Today's
Manufacturing Network
Simon Jacobson
AUR1. Roundtable:
Winning With Supplier
Collaboration
Ray Barger
AUR2. Roundtable:
Supply Chain
Planning Technology
Tim Payne
12:30 V1. Solution Provider Session V2. Solution Provider Session V3. Solution Provider Session
13:00 Attendee Lunch and Solution Showcase Dessert Reception 13:15 – 13:35
MQ1. Magic Quadrant for Supply Chain Planning Christian Titze
14:15 G4. Key Findings from the
Gartner Chief Supply Chain
Officer Study Mike Burkett
G5. Driving Change With
Supply Chain Centers of
Excellence Ken Ruggles
G6. Five Steps to Quickly
Linking and Aligning Supply
Chain Segmentation and
Supply Management Ray
Barger
AUR3. Roundtable:
Winning With Supply
Chain Customer
Collaboration
Steve Steutermann
AUR4. Roundtable:
Going From SOP
Maturity Stage 2 to
Stage 3 Mike Uskert
14:00 – 15:30
W1. Workshop:
Imagine an Outcome-
Focused Supply
Chain — The New
Frontier in Healthcare
Eric O’Daffer
15:15 Refreshment Break in Solution Showcase
15:45 V4. Solution Provider Session V5. Solution Provider Session V6. Solution Provider Session
16:30 G7. Assessing Your Supply
Chain Planning Process
Maturity Tim Payne
G8. Maximize Profitability:
How to Integrate Cost-to-
Serve and Supply Chain
Segmentation Stan Aronow,
Matt Davis
G9. How to Build a Logistics
Control Tower for Supply
Chain Visibility Christian Titze
AUR5. Roundtable:
Strategic Partnerships
in the Healthcare
Supply Chain
Eric O’Daffer
AUR6. Roundtable:
Best Practices in
Supply Chain Talent
Management
Dana Stiffler
17:30 Networking Reception in Solution Showcase 17:45 – 18:05 MQ2. Magic Quadrant for 3PLs James Lisica
19:15 The Gartner EMEA Supply Chain Top 25 Dinner: Top EMEA Supply Chains Revealed!
Tuesday 24 September 2013
07:00 Registration and Refreshments
08:00 P3: Guest Keynote: Transforming the Global Supply Chain to Unlock Business Growth David Gosnell, President, Global Supply and Procurement, Diageo PLC
09:00 P4: Guest Keynote: Alexander Scholz, Head of Project Management in Sourcing Supplier Network, BMW Group
09:45 P5: Guest Keynote: TBD
10:30 Refreshment Break in Solution Showcase
11:00 V7. Solution Provider Session V8. Solution Provider Session V9. Solution Provider Session
11:45 G10. Deconstructing
Integrated Business Planning
Noha Tohamy
G11. Supply Chain
Performance Management
Debra Hofman
G12. A Surge in
Outsourcing Requires
Transformation in Logistics
Management James Lisica
AUR7. Roundtable:
How to Build a
Customer Profit and
Loss Matt Davis
AUR8. Roundtable:
Supply Chain Visibility
Mike Burkett
11:45 – 13:15
W2. Workshop:
Aligning Retail
and Supply Chain
Performance — The
Retail Supply Chain
Hierarchy of Metrics
Mike Griswold
12:45 Attendee Lunch and Solution Showcase Dessert Reception 13:00 – 13:20
MQ3. MarketScope for Stage 3 SOP Tim
Payne
14:00 G13. Linking New Product
Introduction and SOP for
Improved Product Launches
Jan Kohler, Mike Uskert
G14. The Yes, But ...
Value Chain: Segmenting for
Profitable Trade Offs Matt
Davis
G15. Balancing Global
Orchestration and Local
Execution for Manufacturing
Excellence
Simon Jacobson
AUR9. Roundtable:
Identifying and Using
Supply Chain Metrics
Debra Hofman
AUR10. Roundtable:
Best Practices
in Multichannel
Customer Fulfillment
Mike Griswold
13:45 – 15:15
W3. Workshop:
How Supply Chains
Can Capitalize on
Emerging Markets
Mike Burkett
15:00 Refreshment Break in Solution Showcase
15:30 G16. Jumpstart Your Supply
Chain Risk Management
Initiatives, Even on a
Budget Stan Aronow
G17. Establishing an
Attractive and Effective
Supply Chain Career Path
Architecture Dana Stiffler
G18. The Five-Step Path to
Supply Management Maturity:
Transforming Sourcing and
Procurement Ray Barger
AUR11. Roundtable:
Supply Chain Risk
Management
Noha Tohamy
AUR12. Roundtable:
Track and Trace in
Europe
Andrew Stevens
16:30 Conference Close
The World’s Most Important Gathering of Supply Chain Leaders8

9. Track descriptions
Supply chain reimagination starts here
Three new agenda tracks with new research, speakers and
objective advice to help you transform your supply chain in 2013:
A Strategy and Planning
The maturity of your organization, when it comes to
end-to-end supply chain planning, will pave the way to a
reimagined supply chain. We help organizations
determine where they sit on the updated five-stage
Gartner SOP Maturity Model, and how to move toward
integrated business planning. We also show how
transformational strategies can drive more successful
demand insights, product launches, optimized product
portfolios and reduced inventory.
B Leadership and Innovation
Innovation will be key to the reimagination of your supply
chain. We help you home in on the few breakthrough
innovations that can propel you forward, including supply
chain segmentation and cost to serve, and we provide a
view on the most mature levels of orchestration across
the entire value network. Exciting new content also helps
you innovate in some of the more difficult challenge
areas for supply chains, including product and portfolio
complexity and risk management.
C Supply Chain Management
For some, a reimagined supply chain will irreversibly alter
how we design our global and local supply footprint. We
look at what it takes to understand your maturity level,
transform your supply chain and plan for the supply
chain of the future, drawing from several new global
Gartner studies. We also help you address key
organizational and leadership challenges, including how
best to leverage centers of excellence, and how to tackle
the continuing talent management crisis. We help you
understand and prepare for these changes to mature
your supply management functions.
IT Virtual Track: Supply Chain IT
This collection of conference sessions and programs has
a stronger IT orientation to them, and are well-suited
both for supply chain IT executives as well as supply
chain executives who want a stronger understanding of
the IT underpinning their supply chain initiatives and
processes.
Agenda Builder
Personalize and organize
your conference experience
Time is a critical resource, and managing it well throughout
the event is essential. So it makes sense to schedule and
coordinate all your sessions and activities with Agenda
Builder — your online conference organizer. Use it to create
and customize a curriculum aligned with your needs and
interests, based on these criteria:
• Date and time
• Track
• Analyst and speaker
profiles
• Session descriptions
• Session types
• Key initiatives
• Vertical industries
Visit ab.gartner.com/scce4
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 9

10. Track A: Strategy and Planning
G1. The Future of Supply Chain, and
the Five Imperatives for Getting There
We delve into the five imperatives for a
supply chain transformation framework:
1) form a foundation; 2) focus on three
imperatives; 3) fix the gap; 4) formalize the
architecture; and 5) fund and follow. And
we provide you details on how to
implement these five best practices.
Matt Davis
G4. Key Findings from the Gartner
Chief Supply Chain Officer Study
We’ll review the key findings from
Gartner’s inaugural, comprehensive study
of chief supply chain officers (CSCOs),
including what leading CSCOs consider to
be their top opportunities and challenges
for the coming year.
Mike Burkett
G7. Assessing Your Supply Chain
Planning Process Maturity
Improving supply chain planning, through
higher process maturity, requires a
methodology to identify and assess
current process maturity and future state.
We’ll describe this maturity model, and
put you on a path to advance along the
maturity curve.
Tim Payne
G10. Deconstructing Integrated
Business Planning
Orchestration, full financial alignment,
demand shaping and network
collaboration are terms used to describe
integrated business planning (IBP). But
how can companies achieve these
defining capabilities? We’ll show how
leading companies have deconstructed
their IBP goals and identified the
technology, organization and process
required to reach them.
Noha Tohamy
G13. Linking New Product Introduction
and SOP for Improved Product
Launches
We’ll look at how successful supply chain
organizations are strengthening the link
between new product introduction and
SOP, resulting in improved trade-off
decisions and more-successful product
launches
Jan Kohler, Michael Uskert
G16. Jumpstart Your Supply Chain
Risk Management Initiatives, Even on
a Budget
Does your management view improving
resiliency and managing the risks across
your supply chain as important, but
doesn’t offer a large budget in support?
We’ll describe how companies can take
advantage of existing people, processes
and technologies to move their supply
chain risk management capabilities up the
maturity curve.
Stan Aronow
Fast. Gartner predicts that by 2016 more than 40% of new logistics
application purchases will be delivered through the cloud.
The World’s Most Important Gathering of Supply Chain Leaders10

11. G2. Moving Your Demand-Driven
Journey Forward – Lessons from
Gartner’s Retail Demand-Driven Study
Gartner’s study of 200 global retailers
reveals how those retailers identify
demand-driven opportunities, overcome
challenges, and prioritize their activities as
they move their demand-driven journey
forward.
Mike Griswold
G5. Driving Change With Supply Chain
Centers of Excellence
Centers of excellence (COEs) can drive
opportunities, innovations and profit, or
they can be just another layer in an
already complex business. The key is
understanding how to focus COEs on the
businesses’ critical issues and
opportunities, and to structure the COE so
it has support and credibility to “move the
needle” in the right direction.
Ken Ruggles
G8. Maximize Profitability: How to
Integrate Cost-to-Serve and Supply
Chain Segmentation
Demand-driven leaders profitably manage
trade-offs that create differentiated value
for customers. Some companies are
segmenting supply chains to enable these
trade-offs and integrating cost-to-serve
analysis to manage profitability. We share
an emerging innovation – “the menu of
supply chain services” – used by several
leading organizations as the connection
for how to set differentiated cost/service
goals and optimize complexity for
maximum profitability.
Stan Aronow, Matthew Davis
G11. Supply Chain Performance
Management
We help you focus on the supply chain
metrics that matter, and use those metrics
to manage trade-offs across the end-to-
end supply chain and deliver a profitable
perfect order.
Debra Hofman
G14. The “Yes, But ...” Value Chain:
Segmenting for Profitable Trade Offs
Gartner’s five-stage Demand-Driven Value
Network Maturity Model reflects the
necessary journey through standardization
to value-added differentiation and
profitability. Segmentation has emerged as
a critical stop along that journey. We show
when to consider supply chain
segmentation, how to assess readiness,
the risks of implementation, and how to
avoid reverting back to Stages 1 and 2.
Matthew Davis
G17. Establishing an Attractive and
Effective Supply Chain Career Path
Architecture
Lack of career path is the single biggest
reason supply chain professionals leave
your company for a competitor, or elect to
do something else entirely. Leading supply
chain organizations are aggressively
addressing this challenge.
Dana Stiffler
Track B: Leadership and Innovation
Forward. Gartner predicts that by 2015 the resource scarcity
debate will shift from commodities to content and competencies,
substantially disrupting Fortune Global 500 supply chains.
Reimagine Supply Chain:
In Korea, Tesco enables consumers to buy groceries via
pictures of virtual shelves from their mobile phones on the
way to work and receive their entire order at home when
they return in the evening.
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 11

12. Track C: Supply Chain Management
G3. A Five-Year Plan to Avoid the
Obsolescence of Today’s
Manufacturing Network
The shifting dynamics of supply chain
strategy is pushing manufacturing activity
closer to the customer. This, in turn, is
altering the layout of the manufacturing
network and impacting the number,
location and kinds of manufacturing
facilities an organization operates.
Simon F Jacobson
G6. Five Steps to Quickly Linking and
Aligning Supply Chain Segmentation
and Supply Management
To optimize the value of supply chain
segmentation, companies must use five
key steps to link strategy and trade-offs
with other supply chain functions,
particularly supply management. Learn
how to take three immediate actions to
align supply chain segmentation and
supplier segmentation to create value.
Ray Barger Jr
G9. How to Build a Logistics Control
Tower for Supply Chain Visibility
Building on last year’s discussion of supply
chain visibility at a higher level, this year
we’ll talk about two approaches to
building a logistics control tower to
achieve supply chain visibility.
Christian Titze
G12. A Surge in Outsourcing Requires
Transformation in Logistics
Management
A surge in the outsourcing of logistics will
mean organizations have to rethink and
rework how they manage logistics within
their supply chain. We’ll help you do that,
as well as show you what defines a good
third-party logistics (3PL) provider.
James Lisica
G15. Balancing Global Orchestration
and Local Execution for Manufacturing
Excellence
Consistency and reliability drive the need
for common business processes across
manufacturing operations. As companies
revamp their production systems, the
trade-offs between enterprise
standardization and local execution must
be defined and managed.
Simon F Jacobson
G18. The Five-Step Path to Supply
Management Maturity: Transforming
Sourcing Procurement
Increase your team’s supply management
maturity and multiply the value of sourcing
and procurement to your company. Learn
the five-step path to supply management
functional maturity, and gain clarity on the
key initiatives that define this step-by-step
transformation journey.
Ray Barger Jr
Focus. Gartner predicts that, by 2016, less than 20% of companies
will be able to provide end-to-end supply chain visibility.
Dwight Klappich
Research VP
The World’s Most Important Gathering of Supply Chain Leaders12 The World’s Most Important Gathering of Supply Chain Leaders12

13. Roundtables and Workshops
Reimagine the Healthcare Chain:
By 2017, smart buildings will apply behavioral analytics to correctly
perceive health emergencies and request care virtually.
Each roundtable is an analyst-moderated, participatory session. An interactive sharing
of best practices, attendees should arrive prepared to share at least one best practice
or success story. This is the ideal forum for exchanging ideas with your supply chain
peers. Roundtables are restricted to a limited number of participants and are available to
supply chain executives only (SCM provider organizations are ineligible). Attendees will
be accepted on a first-come, first-served basis. Reservations can be made through the
online Agenda Builder tool.
These interactive workshops are presented
by Gartner experts and provide an
opportunity to drill down on specific how-
to topics in an extended, small group
environment. Workshops are available to
supply chain executives only, and capped at
30 participants. Pre-registration is required.
AUR1. Winning With Supplier
Collaboration
Ray Barger
AUR2. Supply Chain Planning
Technology
Tim Payne
AUR3. Winning With Supply Chain
Customer Collaboration
Steve Steutermann
AUR4. Going From SOP Maturity
Stage 2 to Stage 3
Mike Uskert
AUR5. Strategic Partnerships in the
Healthcare Supply Chain
Eric O’Daffer
AUR6. Best Practices in Supply Chain
Talent Management
Dana Stiffler
AUR7. How to Build a Customer Profit
and Loss
Matt Davis
AUR8. Supply Chain Visibility
Mike Burkett
AUR9. Identifying and Using Supply
Chain Metrics
Debra Hofman
AUR10. Best Practices in Multichannel
Customer Fulfillment
Mike Griswold
AUR11. Supply Chain Risk
Management
Noha Tohamy
AUR12. Track and Trace in Europe
Andrew Stevens
W1. Imagine an Outcome-Focused
Supply Chain — The New Frontier in
Healthcare
Healthcare reform is forcing all members
of the healthcare value chain to focus on
the intersection of cost, patient outcomes
and revenue. Workshop participants will
learn how to define supply chains role in
this new frontier, and explore the
capabilities they should be building today.
Eric O’Daffer
W2. Aligning Retail and Supply Chain
Performance – The Retail Supply
Chain Hierarchy of Metrics
By linking retail and supply chain metrics,
companies can have a cross-functional
approach to measuring end-to-end
business performance. We’ll take
workshop participants through the steps
needed to align retail and supply chain
performance, using the retail supply chain
hierarchy of metrics as a guide.
Mike Griswold
W3. How Supply Chains Can
Capitalize on Emerging Markets
Emerging markets represent a huge
opportunity for companies and their
supply chains, but also unprecedented
risks. Participants will collaboratively put
together an action list and roadmap for
capitalizing on emerging markets within
their supply chains.
Mike Burkett
Roundtables Workshops
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 13

14. Solution Showcase and Media partners
Platinum
Attend for the latest technologies and services — Shop, learn, compare and decide
Test-drive leading supply chain technologies and services before you buy, and develop a shortlist of the vendors and service providers
that meet your needs best — all in one place, all at the same time.
Sponsorship
Opportunities
For further information about
sponsoring this event:
Telephone: +44 1784 267456
E-mail: european.exhibits@gartner.com
Premier
Media and Association Partners
Silver
Sponsors as of 29 May 2013, and subject to change
supply chain council
sccSM
Quintiq’s supply chain planning and optimization (SCPO) platform
enables enterprises to improve efficiency at every stage of the supply
chain. It powers planning and optimization of personnel, resources, and
processes across all planning horizons. Many of the world’s largest, most
successful enterprises rely on Quintiq to achieve their business goals.
www.quintiq.com
E2open is the leader in collaborative execution, delivering
cloud-based solutions that connect customers,
outsourced partners, and suppliers across the extended
supply chain in real-time to streamline complex
processes, and enable rapid decision making. E2open
customers include Celestica, Cisco, Dell, Hitachi, IBM,
LSI, Motorola, RIM, Seagate, and Vodafone.
www.e2open.com
Amber Road is the leading provider of Global Trade
Management solutions that optimize supply chain
execution decisions, manage regulatory trade
compliance and automate Restricted Party Screening.
www.amberroad.com
Infosys (NYSE: INFY) is a global leader in business
consulting, technology and outsourcing solutions.
Infosys BPO, the outsourcing subsidiary, is an
end-to-end outsourcing services provider.
www.infosysbpo.com
Centiro is a leading edge developer of software for
logistics and transportation. We offer software and
cloud-based solutions for Transport Management and
Supply/Demand Chain process management.
www.centiro.com
OM Partners is a software and consulting company
delivering Supply Chain Planning Solutions for Mill
Products (paper and packaging, metals, floor covering…)
and Semi Process industries (chemicals,
pharmaceuticals, consumer products…).
www.ompartners.com
GT Nexus provides the cloud-based collaboration
platform that leaders in nearly every sector rely on to
automate hundreds of supply chain processes on a
global scale, across entire trade communities.
www.gtnexus.com
ProcessWeaver specializes in providing the most
comprehensive automated multi-mode shipping
solutions. ProcessWeaver solutions work integrally
with multiple global, regional and local Parcel/LTL/TL
carriers and freight forwarders.
www.processweaver.com
Manhattan Associates provides supply chain solutions
to organizations that consider supply chain software,
processes and technology strategic to their market
leadership. With over 2,000 staff supporting 1,200
customers globally, Manhattan Associates is well
placed to serve the local and global supply chain
needs of companies of every size.
www.manh.co.uk
Oracle is the world’s Supply Chain Management leader
with a complete suite of applications that cover
demand and supply planning, sales operations
planning, transportation, warehouse global trade
management, procurement, manufacturing, distributed
order orchestration, and product lifecycle
management.
www.oracle.com/goto/SCM
The World’s Most Important Gathering of Supply Chain Leaders14

15. Registration and Team Send
Supply Chain Team Attendance Program:
Leverage more value across your organization
Supply Chain Executive Conference is designed for each executive on a supply chain
leadership team, from supply chain heads to the heads of planning, sourcing,
manufacturing, logistics and IT. It’s a perfect opportunity to come together as a supply
chain leadership team.
Team benefits
• Team meeting with a Gartner analyst (supply chain executives only)
• On-site team support: Work with a single point of contact for on-site
team deliverables
Complimentary registrations
• 1 for every 3 paid registrations
• 2 for every 5 paid registrations
• 3 for every 7 paid registrations
For more information, email emea.teamsend@gartner.com or contact your
Gartner account manager. Details at gartner.com/eu/supplychain.
Gartner event tickets
We accept one supply chain conference ticket as full payment. Please note that
neither Gartner Summit, Catalyst or Symposium tickets can be used. If you are a
client with questions about tickets, please contact your Gartner account manager
or call +44 20 8879 2430.
Register by 26 July and save €400!
For use pre-event, on-site and post-event,
our Event Approval Tools make it easy to
demonstrate the substantial value of your
Gartner event experience to your manager.
They include a customizable letter, cost-
benefit analysis, top reasons to attend and
more.
Visit gartner.com/eu/supplychain
for details
Early-bird price: €2,075 Standard price: €2,475
GNSCC5: Please use this code when registering
Web: gartner.com/eu/supplychain
Email: emea.registration@gartner.com
Phone: +44 20 8879 2430
Event Approval
Tools
Lancaster London
Hyde Park
London, UK W2 2TY
Phone: +44 20 7262 6737
Fax: +44 20 7724 3191
Please visit gartner.com/eu/supplychain
for details on special rates for hotel room
booking.
Venue and Hotel
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 15

16. © 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of
Gartner, Inc. or its affiliates. Pattern-Based Strategy is a trademark of Gartner, Inc. or its affiliates.
For more information, email info@gartner.com or visit gartner.com.
Phoenix, AZ
May 21 – 23
Melbourne, Australia
August 12 – 13
London, U.K.
September 23 – 24
Gartner Supply Chain Executive Conference 2013 worldwide — gartner.com/events/supplychain
The World’s Most Important Gathering of Supply Chain Leaders
See Inside:
New and notable in 2013 — page 3
Unparalleled networking
opportunities — page 5
Meet the analysts — page 6
Early-bird discount!
Register by 26 July 2013 to save €400 off the standard
delegate rate! (see page 15 for details)
23 – 24 September 2013 | London, UK
gartner.com/eu/supplychain
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