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- 1. This presentation, includingany supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Debra Hofman Managing Vice President Supply Chain Research Gartner Supply Chain Top 25: Insights From Leaders
- 2. 1 Agenda • Defining SupplyChain Leadership • Distinguishing Characteristics of Leaders • Leaders’ Focus Areas
- 3. 2 From Supply Chainto Demand Driven Value Network From Innovation an Externality Assembly Line Supply Demand Point a Given To Embedded Innovation Networked Supply Demand Management
- 4. 3 Demand-Driven Value Network Product DemandSupply Sense Shape Profitable Response Innovation
- 5. 4 Operations and innovationdrive value Higher cash flow, profits, p/e Operational Excellence (Perfect Order, Total Supply Chain Cost) Leader LeaderLaggard Laggard Innovation Excellence (Time to Value, Return on R&D) Winners Losers Demand Supply Product P D S
- 6. 5 Financials 50% Opinion 50%25% Peer vote 25%Analyst vote 25% ROA 10% Revenue growth 15% Inventory turns The Supply Chain Top 25 Methodology
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- 8. 7 What distinguishes leaders:cross- industry themes • Outside-in focus • Embedded innovation • Extended supply chains • Vision & Execution • Excellence Addicts Supply chains that are… • Predictable and reliable • Flexible …and have: • Profitable demand response • Sustainable growth • Satisfied customers Outcome
- 9. 8 Best Practices: ManagingPerformance Supplier Quality Supplier On-Time Purchase Costs Dir Mtl Costs RM Inv Cost Detail Production Schedule Variance Plant Utilization WIP + FG Inventory Order Cycle Time Perfect Order Detail Correct Diagnose AP AR Inventory Total Cash-to-Cash Assess Demand Forecast SCM Cost Perfect Order The Hierarchy of Supply Chain Metrics
- 10. 9 Best Practices: ManagingPerformance Supplier Quality Supplier On-Time Purchase Costs Dir Mtl Costs RM Inv Cost Detail Production Schedule Variance Plant Utilization WIP + FG Inventory Order Cycle Time Perfect Order Detail Correct Diagnose AP AR Assess Demand Forecast SCM Cost Perfect Order Inventory Total Cash-to-Cash The Hierarchy of Supply Chain Metrics
- 11. 10 Best Practices: ManagingPerformance Supplier Quality Supplier On-Time Purchase Costs Dir Mtl Costs RM Inv Cost Detail Production Schedule Variance Plant Utilization WIP + FG Inventory Order Cycle Time Perfect Order Detail Correct Diagnose AP AR Assess Demand Forecast SCM Cost Perfect Order Inventory Total Cash-to-Cash The Hierarchy of Supply Chain Metrics
- 12. 11 On par Below par Abovepar Key: Supplier Quality Supplier On-Time Purch Costs Dir Mtl Costs Cost Detail Production Sched Variance Plant Utilization Order Cycle Time AP AR Inventory Total Cash-to-Cash Perfect Order SCM Cost Demand Forecast WIP + FG Inventory Perfect Order Detail What Does Good Look Like?
- 13. 12 What distinguishes leaders:cross- industry themes • Outside-in focus • Embedded innovation • Extended supply chains • Vision & Execution • Excellence Addicts Supply chains that are… • Predictable and reliable • Flexible …and have: • Profitable demand response • Sustainable growth • Satisfied customers Outcome Orchestrators
- 14. 13 Trends SC Talent SC asGrowth Enabler Simplification & SegmentationMulti-Local Strategies Analytics
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