Supply Chain Management of Localbanya.com
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This document provides information about LocalBanya.com, an online grocery delivery service launched in 2012. It details the founding team, history, SWOT analysis, marketing strategy, distribution model, inventory and supply chain management, customer order fulfillment process, key challenges, and value proposition. LocalBanya.com aims to provide customers with convenient grocery delivery to avoid the hassle of shopping in stores, leveraging existing distribution networks and partnerships with wholesalers and retailers. Maintaining low prices while scaling operations profitably remains a challenge.
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Aim-high quality products
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The document discusses how combining call center, social media, and customer care capabilities can provide a best-in-class multi-channel customer experience. It notes that loyalty is now driven by interactions on the customer's terms and outlines how chat services can improve the customer journey from prospect to advocacy by answering questions, driving sales, and providing data insights.
Gati : State of Logistics in India
The document discusses the growth of e-commerce in India and the logistics industry. It notes that e-commerce in India has grown significantly in recent years, from $14 billion in 2012 to an estimated $57 billion growth rate between 2012-2016. While e-commerce faced challenges in its early years like delays and poor product quality, things are now improving with better integration with vendors, flexible return policies, and an emphasis on building customer relationships. The rise of e-commerce has created great opportunities for logistics companies in India to develop dedicated e-commerce divisions and provide services from warehousing to last-mile delivery. The document outlines Gati's e-commerce solutions and capabilities to help e-commerce companies address challenges like
DesiFirangi.com – Building a Niche E-commerce Portal
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Electronic Retailing in India
Introduction
Growth of Online Lingerie & Innerwear
DesiFirangi.com
DesiFirangi.com : How they Planned?
Promotional Activities
Competitor Analysis
Recommendation
Present Situation
Retail scm india 25 6-2012
This document discusses supply chain management practices for retail in India. It begins with an agenda for the discussion, then defines what comprises a supply chain management system. It discusses the evolution of SCM practices in different industries and the changes seen with the retail boom in India. The document outlines various retail formats and challenges in India, and describes technologies that can be applied in supply chain management like EDI, RFID, barcodes and ERP systems. It discusses best practices through case studies and sets of key performance indicators that can be used to measure and improve supply chain performance.
Retailing Slides final
Adams Departmental Store is a small retail store located in PIA Road, Wapda Town with 7 employees. It targets customers living in the local area, offering grocery items, vegetables, electronics, bakery products, and meat. The store aims to fulfill customers' needs conveniently with a variety of products under one roof.
SHORT NGA.compressed
Davis Food & Drug is considering introducing an ecommerce solution to complement their brick-and-mortar stores. The recommendation is a four step plan: 1) Use the Rosie ecommerce platform, 2) Implement a marketing strategy using social media, email, and in-store promotions, 3) Set up an in-store pick-up area, 4) Gradually expand the ecommerce business to other Davis Food & Drug locations over time. The goal is for customers to be able to conveniently order online and pick up their groceries in-store.
Capgemini Super Techies Show Season 2: The Unilever Challenge Presentation
htttp://www.capgeminisupertechiesshow.com
Capgemini Super Techies Show Season 2: The Unilever Challenge Presentation
Bizzmover marketing pitch
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Flipkart
Operations Management
Flipkart
Project
Full Analysis
Company Details
Key Performance Indicators (KPI)
Supply Chain
Warehouse Management
Amazon
Snapdeal
Ebay
Shopclue
Quick Compare
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The document provides an analysis of Amazon's grocery delivery business, Amazon Now, in India. It discusses the opportunities in the Indian online grocery market, advantages of online grocery shopping, and challenges faced by Amazon Now in India. The document analyzes Amazon Now's initial efforts, reviews of its service from customers, key areas for strategic improvement, and proposes an action plan to address issues around partners, service, and people to enhance customer experience and achieve expected results by 2020. It also considers alternative scenarios and contingency plans.
Shop.org 2017 Tech talk omnichannel profitability consumer expectations and h...
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Hi Friends
This is supa bouy
I am a mentor, Friend for all Management Aspirants, Any query related to anything in Management, Do write me @ supabuoy@gmail.com.
I will try to assist the best way I can.
Cheers to lyf…!!!
Supa Bouy
Winning Supply Chain in Omnichannel - Trends and Implications
I gave a talk at Professor Chopra's class at Kellogg on emerging trends in omnichannel retailing and the need for new supply chain and fulfillment models.
Flipcart swot analysis
The document provides information about Flipkart, the leading Indian e-commerce company. It discusses Flipkart's founding in 2007, early focus on online book sales, expansion into other product categories, acquisitions of other companies between 2010-2012, efforts to build trust with customers through policies like cash-on-delivery and no-questions-returned, and its growth from 2 employees to over 4,800 employees. It also analyzes Flipkart's performance, competitors, key customer segments, and applies Porter's Five Forces model to understand the competitive landscape.
Onboarding First Million Seller in e-Retail
The document discusses strategies for an e-retail company to onboard the first million sellers online in India. It recommends focusing on tier 2 and 3 cities and unorganized sectors like food, apparel and consumer electronics. The company should treat sellers as partners, offer competitive pricing and faster delivery. It should use multiple strategies like outcalling, digital marketing and partnerships to onboard 30,000 sellers per month. Key metrics like resolution rates and resource utilization should be tracked.
Big bazaar retailing strategy
Big Bazaar is a large chain of hypermarkets in India owned by Future Retail that offers a wide range of products across various categories. It has over 200 stores across India and employs a strategy of providing low prices on a large selection of goods through an everyday low pricing model. Big Bazaar utilizes various promotional schemes, loyalty programs, and a supply chain management system to efficiently source and provide products to customers. While it performs well in many areas, the summary identifies opportunities for Big Bazaar to improve customer experience during busy periods, increase awareness of its loyalty programs, and better link inventory to promotional activities.
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It Issue/Technology presentation: Business Process Management
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Supply Chain Management of Localbanya.com
- 1. localbanya.com • Akshay Ikke 21 • Tejas Jadhav 22 • Swapnil Pawar 40 • Aditya Shetti 50
- 2. Team of LocalBanya.com (Launched in 2012) Amit Naik (CEO) MBA from IIM Lucknow Rashi Choudhary (COO) MBA from SP Jain Singapore Karan Mehrotra (CFO) Engineer from IIT
- 3. History of LocalBanya.com Personal experience with not having enough time to go out and do grocery shopping after a long day of work. Too tired to deal with going to the store to pick up groceries, waiting in long lines and dealing with the journey involved. The traditional Banya would most likely be shut or be out of stock of what we needed.
- 5. Swot Analysis for LocalBanya Strength Weakness •Increasing Customer Base •Strong Distribution networks and expertise •User friendly website. •On time delivery rate 97 % •Only 2-3% is returned. (No questions asked returns policy) • Easy replicable by distributor/ wholesellers • Less Profit Margin •Business Expansion in other Tier I cities •Improve customer and Merchant Relationship •Tie ups with more retailers for better distribution. •They can reduce the minimum delivery charges as compared to competitors •New Entrants •Intense competition from traditional retailers •Maintaining repeat customers •May not find investors to fund operations anymore. Opportunity Threats
- 9. Marketing Strategy Offer discounts to acquire customers Customer Relationship well managed under dedicated team led by founding member Mobile advertising on company vehicles Print Ads on Mumbai based Newspapers like Economic Times Started off the business in the most busy city of India Order over website and Facebook
- 10. Distributor Broker Model Value Proposition : Providing high quality products without wasting customer’s time or energy . Revenue Model : Transactional Pricing Strategy : Variable Discounts Target Market : End Customers Sustainability Strategy : On time, efficient and hassle free delivery of high quality products to customers.
- 11. Inventory and Supply Chain Low Inventory Model used existing warehouse for FMCG non perishable items Tie-ups with wholesalers and cash-and-carry partners for perishable items Tie-ups with retailers for unreachable and distant places Tie-ups with niche stores Breadkraft, Bagelwala and Shor Sharaba Delivery vehicles outsourced Company employees for packaging, processing and delivery - On time delivery is 97% Karan has a family business which included distribution for Hindustan Lever and catering services to BPOs which they leveraged for localbaniya.com also
- 12. Company Procurement Wholesaler Company Retailer (Just In Time) Cash n Carry Urgent Requirement/Perishable Goods Stocked/FMCG Non-Perishable Goods Stocked/FMCG Non-Perishable Goods
- 13. Customer Order Fulfilment Customer Order Retailer Delivery Time Slots Order Warehouse fulfilment Outsourced Local Logistics Partners
- 15. Key Challenges Margins as low as 2% Supply Chain hard to replicate Many Items are perishable Scaling up is difficult Competetion from Big Retail Achieving Scalability Key Challenges Building Customer Base Supply Chain Stiff Thin Margins Competetion
- 16. Value Addition by LocalBaniya.com
- 17. Value Addition by LocalBaniya.com
- 18. Value Addition by LocalBaniya.com
- 19. THANK YOU