Etratech operates manufacturing facilities in both North America and China through a wholly owned subsidiary. This allows Etratech to control quality, ensure standards are followed, and offer customers protection over intellectual property while gaining the benefits of Asian costs and North American order management. Etratech also offers a Total Acquisition Management program which provides sourcing, inventory management and delivery solutions for small companies, allowing them to access economies of scale. Etratech implements rigorous quality assurance measures like automation, inspections, certifications and staff training to ensure defect-free products. During a presentation, an Etratech executive outlined keys to global success like understanding global markets, using business technology, developing leadership and focusing on long-
The basic concept of TQM
Works methods
Processes and practices
If the participants happen to be an instructor, they will become high-quality instructor and will able to develop high-quality students who can be matched with the global standards.
The basic concept of TQM
Works methods
Processes and practices
If the participants happen to be an instructor, they will become high-quality instructor and will able to develop high-quality students who can be matched with the global standards.
Quality Process And Procedures PowerPoint Presentation Slide SlideTeam
Use quality process and procedures PowerPoint presentation to eliminate the waste and increase the efficiency to meet the customers’ requirements. With the assistance of this quality improvement PPT presentation, you will be able to implement a quality control process, boost the quality of your products and deliver high-quality products to the consumers. This professionally designed quality assurance process presentation PPT makes sure that the organization must reach the optimal quality levels. This content ready quality management PowerPoint presentation covers a template on TQM pyramid, TQM model, customer focus in TQM, planning process, process management, business process improvement, involvement of people, TQM elements, determinants of product quality and service quality, importance of good quality, consequences of poor quality, principles and certification, TQM principles, ISO certificate, quality management tools, and root cause analysis. Use these quality improvement presentation slides to support your organization tasks while distinguishing the problems or challenges impacting your organization capacities effectively. You can highlight the concept of quality improvement, quality management, quality assurance using these quality process and procedures PPT slides. Rough design can kill even the best planned presentation. Our Quality Process And Procedures PowerPoint Presentation Slide will lend your projects world class design.
Total quality management (TQM), and current Good Manufacturing Practice (cGMP...Dr. Ravi Sankar
TQM, cGMP, Introduction, Definition, Importance, TQM frame work, Key concepts (Principles) of TQM, specific steps in the cycle, Benefits of TQM, cGMP, principles of GMP, Improtance of GMP, why GMP established?, difference between GMP and cGMP, GMP and cGMP regulations, code of federal regulations.
Difference Between Total Quality Control and Total Quality ManagementArsh Sood
This slide only introduces and defines the meaning of Quality, Quality Control and Total Quality management. It explains how they differ from each other.
Zero-Defects Plug and Play -- General Quality Frameworks and Processes for Ac...Jorgen Thelin
This dissertation describes the design of the overall quality framework and processes for use in
ICL's Ashton Manufacturing plant.
It provides a set of generic processes to address the requirement of achieving and maintaining
high levels of delivered product quality in a typical high throughput / high mix computer
manufacturing environment.
These frameworks are suitably general purpose to be applicable to any similar "world class"
manufacturing situation with little alteration.
The dissertation outlines the two elements of manufacturing quality, namely conformance (no
deviations), and removal of infant mortalities.
It shows how Delivered Quality Audits are a key method of assessing the true level of
conformance of products shipped to customers, and also of gauging the customer's opinion of
total perceived quality.
It emphasises the fact the manufacturing must now be regarded as a "knowledge-based"
business, where knowledge retention is key to the on-going success of the operation. This is
particularly true when viewed against the "fundamental economics of manufacturing", namely
the constant need to contain and reduce overhead costs, and which in a climate of recession
almost invariably leads to the departure of the oldest and most experienced staff, with a
consequent loss of their accumulated knowledge and experiences.
The quality processes themselves are shown as interrelated, and unified within a single overall
generic framework. The framework is considered as one of the vehicles for obtaining
"Loose/Tight fit", where best practice techniques can be prescribed and standardised across the
varied product ranges, yet still allowing "customisation" of the generic frameworks to
accommodate the beneficial differences of 'Plants within a Plant'
The key element of Quality Improvement embodied within the framework is shown to be the
generic "corrective action loop", which is capable of handling any of the varied types of
problem likely to be encountered within a manufacturing environment. The success of this
quality improvement system is critically dependant on the involvement of operations staff and
"correction at source".
The other key element is the recognition that quality processes and systems have inherent limits
to their effectiveness. To be able to exceed these limits, a "breakthrough" or "quantum-leap"
change is necessary. While the "breakthrough" activities are being formulated and undertaken
to create wide-ranging beneficial change, it is important to recognised that the "control"
activities of management are vital to prevent unfavourable changes or reversion to the previous
methods occuring.
The final key concept explored is the three dimensions of organisational management
- accountability, responsibility and authority. The importance of organisational design to align
these elements together and match them to the organisational unit boundaries is clear.
Ultimately, organisational structure can have a large influence on the operation and
effectiveness of the overall quality processes.
Statistical quality control applied industrial and manufacturing operations. Case study regarding the use of these tools. Description of statistical tools used in quality control and inspection.
Quality Process And Procedures PowerPoint Presentation Slide SlideTeam
Use quality process and procedures PowerPoint presentation to eliminate the waste and increase the efficiency to meet the customers’ requirements. With the assistance of this quality improvement PPT presentation, you will be able to implement a quality control process, boost the quality of your products and deliver high-quality products to the consumers. This professionally designed quality assurance process presentation PPT makes sure that the organization must reach the optimal quality levels. This content ready quality management PowerPoint presentation covers a template on TQM pyramid, TQM model, customer focus in TQM, planning process, process management, business process improvement, involvement of people, TQM elements, determinants of product quality and service quality, importance of good quality, consequences of poor quality, principles and certification, TQM principles, ISO certificate, quality management tools, and root cause analysis. Use these quality improvement presentation slides to support your organization tasks while distinguishing the problems or challenges impacting your organization capacities effectively. You can highlight the concept of quality improvement, quality management, quality assurance using these quality process and procedures PPT slides. Rough design can kill even the best planned presentation. Our Quality Process And Procedures PowerPoint Presentation Slide will lend your projects world class design.
Total quality management (TQM), and current Good Manufacturing Practice (cGMP...Dr. Ravi Sankar
TQM, cGMP, Introduction, Definition, Importance, TQM frame work, Key concepts (Principles) of TQM, specific steps in the cycle, Benefits of TQM, cGMP, principles of GMP, Improtance of GMP, why GMP established?, difference between GMP and cGMP, GMP and cGMP regulations, code of federal regulations.
Difference Between Total Quality Control and Total Quality ManagementArsh Sood
This slide only introduces and defines the meaning of Quality, Quality Control and Total Quality management. It explains how they differ from each other.
Zero-Defects Plug and Play -- General Quality Frameworks and Processes for Ac...Jorgen Thelin
This dissertation describes the design of the overall quality framework and processes for use in
ICL's Ashton Manufacturing plant.
It provides a set of generic processes to address the requirement of achieving and maintaining
high levels of delivered product quality in a typical high throughput / high mix computer
manufacturing environment.
These frameworks are suitably general purpose to be applicable to any similar "world class"
manufacturing situation with little alteration.
The dissertation outlines the two elements of manufacturing quality, namely conformance (no
deviations), and removal of infant mortalities.
It shows how Delivered Quality Audits are a key method of assessing the true level of
conformance of products shipped to customers, and also of gauging the customer's opinion of
total perceived quality.
It emphasises the fact the manufacturing must now be regarded as a "knowledge-based"
business, where knowledge retention is key to the on-going success of the operation. This is
particularly true when viewed against the "fundamental economics of manufacturing", namely
the constant need to contain and reduce overhead costs, and which in a climate of recession
almost invariably leads to the departure of the oldest and most experienced staff, with a
consequent loss of their accumulated knowledge and experiences.
The quality processes themselves are shown as interrelated, and unified within a single overall
generic framework. The framework is considered as one of the vehicles for obtaining
"Loose/Tight fit", where best practice techniques can be prescribed and standardised across the
varied product ranges, yet still allowing "customisation" of the generic frameworks to
accommodate the beneficial differences of 'Plants within a Plant'
The key element of Quality Improvement embodied within the framework is shown to be the
generic "corrective action loop", which is capable of handling any of the varied types of
problem likely to be encountered within a manufacturing environment. The success of this
quality improvement system is critically dependant on the involvement of operations staff and
"correction at source".
The other key element is the recognition that quality processes and systems have inherent limits
to their effectiveness. To be able to exceed these limits, a "breakthrough" or "quantum-leap"
change is necessary. While the "breakthrough" activities are being formulated and undertaken
to create wide-ranging beneficial change, it is important to recognised that the "control"
activities of management are vital to prevent unfavourable changes or reversion to the previous
methods occuring.
The final key concept explored is the three dimensions of organisational management
- accountability, responsibility and authority. The importance of organisational design to align
these elements together and match them to the organisational unit boundaries is clear.
Ultimately, organisational structure can have a large influence on the operation and
effectiveness of the overall quality processes.
Statistical quality control applied industrial and manufacturing operations. Case study regarding the use of these tools. Description of statistical tools used in quality control and inspection.
This ppt is informative for the concept of automated manufacturing and the concept of quality planning and analysis. The concept of quality culture is also involved.
The challenges facing in pharmaceutical maintenanceMANUEL PACINI
Maintenance strategies for the pharmaceutical industry.
Maintenance and service-related items are often the second-largest budget element in a laboratory after salaries and benefits
Tackling the Challanges of Pharma ManufacturingJason Corder
By nature, pharmaceutical manufacturing operations are complex, inefficient, and consequently costly. Due to the inherent complexities, the cost of poor efficiency and its root causes are often not well understood by many manufacturers.
Quality Management System A Much Needed Tool to Ensure Total Quality ManagementYogeshIJTSRD
The demand for quality products in the market has increased drastically in the past several decades. Thus, to survive in the competitive world it has become very important for every organization to have a well structured and planned management system. The system encompasses all aspects, it not only works outside the organization but also strengthens the core and delivers a top quality product to the end user. In order to deliver the top notch product total quality management has merged out of the quality management system and has enhanced the efficiency of the organization to produce a quality product to many folds. Quality management system along with the total quality management leads the organization to reach the zenith of zero percent defect and hundred percent customer satisfaction. This review article helps you to understand the intertwined concept of the quality management system and total quality system within the organization. They both share the same vision of customer satisfaction by producing the top quality product yet work on different levels to achieve it by using different techniques. Ms. Soumya Pathak | Ms. Swarnima Negi | Dr. Sachdev Yadav "Quality Management System: A Much-Needed Tool to Ensure Total Quality Management" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-3 , April 2021, URL: https://www.ijtsrd.com/papers/ijtsrd39975.pdf Paper URL: https://www.ijtsrd.com/management/management-development/39975/quality-management-system-a-muchneeded-tool-to-ensure-total-quality-management/ms-soumya-pathak
Similar to Supply Chain Management- Assignment #2 Etratech Visit November 2014 (20)
A PowerPoint presentation examining the advantages and disadvantages of personal information collection. Featured issues include genetic testing and data mining.
A PowerPoint presentation examining Canada's healthcare system in comparison to other healthcare systems throughout the world. It examines Canada's standing in key healthcare indicators, and the advantages and disadvantages of keeping Canada's current system versus adopting a mixed system. Furthermore, key features of the highly regarded healthcare systems of Japan and Italy are discussed and ways to improve Canada's current system are examined.
A Global Perspective on Private Healthcare in Canada
Supply Chain Management- Assignment #2 Etratech Visit November 2014
1. Operations andSupply Chain Management Assignment #2 – EtratechVisit
By: Shannon Szabo-Pickering
1. Etratech manufactures product in both North America and China. Theyhave chosen to run their
Chinese operationas a wholly ownedsubsidiary.Briefly outline the benefitsofthis approach.
Operatingasa whollyownedsubsidiaryprovides Etratechwithacompetitive advantage,since many
otherorganizations choose tooutsource some orall of the manufacturingprocess.Byoperatingasa
whollyownedsubsidiary,Etratechprovidesorganizationswithawaytomitigate the risksassociated
withoutsourcing.Outsourcingthe manufacturingof aproductcan leadtoa lossof control overproduct
quality,timelinesandproprietaryinformation.Furthermore,outsourcingcanresultincomplex
negotiationprocessesanddifficultiesinsuppliercommunications.ByfullyowningitsChinesefacility,
Etratech can control productquality,andensure producttestingandqualityassurance standardsare
fullyadheredto. Italsoensuresconsistencyinproductquality,regardlessof the manufacturinglocation
of the product.Operatingafullyownedsubsidiary alsoallowsfortransparencyinthe manufacturing
process.Furthermore,itofferscustomersprotectionovertheirintellectual propertyandproduct
designs,reducedcostsandshorterleadtimes.Etratechhasstatedthatits customersseekthe benefits
of Asiancosting,andthe flexibilityof NorthAmericanordermanagement.Byoperatingawhollyowned
subsidiaryinChinawhilemaintainingaNorthAmericanlocationinBurlington,Etratechcan
accommodate these customerdesires.
2. Etratech has developeda trademarkedprogram that theycall Total AcquisitionManagement
(T.A.M.).Brieflydescribe who might take advantage of this program, what it involvesand outline the
SupplyChain relatedbenefitsassociatedwith it.
Throughits Total AcquisitionManagementprogram, Etratechprovidesitscustomerswithservices
relatingtothe acquisitionof productssuchas semi-conductors,commoditiesandmechanical
components. Throughthe Total AcquisitionManagementsystem, facilitiesprovidingsourced
componentsare subjecttoa strict supplierratingsystemtoensure thatqualitystandardsare upheld.
Additionally,Etratechworkswithorganizationstodevelopwarehousinganddeliverysystemsthat
accommodate theirrequirements,andusesbarcodesand RF scanningto track products. Companies
that ordersmall to mediumproductquantitiesare likelytotake advantage of thisprogramto access
economiesof scale theymaynototherwise nothave accessto,due to theirlow volume requirements.
Thisservice isespeciallyadvantageousinallowingsmall andmediumsizedorganizationstocompete
effectivelyinthe global marketplace. Throughthisvalue-addedservice,Etratechprovidesitscustomers
witha convenient,efficientandcosteffectivewayof addressingtheirproductacquisitionneeds,
therebygivingtheseorganizationsthe abilitytofocusontheircore competencieswhileobtainingthe
competitiveadvantagesassociatedwiththe Total AcquisitionManagement program.These
organizationswillbenefitfromthe costsavings,shorterleadtimesandefficientlogistical processes
2. Etratech can provide throughitsestablishedsupplierrelationshipsandglobal purchasingpower. By
implementingthe Total AcquisitionManagementsystem,Etratechcanmeetcustomerdemandsfor
logisticssolutions thatmeettheirbusinessneeds.
3. Whatquality assurance measuresdoesEtratech have in place?Identifyand brieflydescribe each.
Dedication tohighqualityand continuous improvementisevidentinEtratech’squalityassurance
measures.Itsmanufacturingprocessutilizesthe latesttechnological innovationsandstate of the art
control systems.Itsmanufacturingprocessisfullyautomated,ensuringreliabilityandconsistencyinthe
productsit manufactures.The technologyimplementedinitsmanufacturingprocessalsoutilizes
mistake-proofingsystemswhichonlyreleasegoodpartsto the operator. Throughoutthe
manufacturingprocess,inspectionsandtestsare implementedatmultiplepointstoensure products
meetEtratech’srigorous qualitystandards. Similarinspectionsare conductedatfacilities providing
sourcedparts.
Additionally,EtratechisISO14001, ISO 16949:2009 and Six-Sigmacertified. ISO14001 providesa
frameworkandtoolsforan organizationto implementeffective environmental managementsystemsin
orderto minimize the environmental impactof itsoperations.AlthoughISO10041 certification doesnot
require organizationstomeetspecificenvironmental standards,itindicatesthatanorganizationis
dedicated tomeasuringandcontinuouslyimprovingthe environmental impactof itsoperations,aswell
as adheringtoany lawsor regulationsrelatingtoenvironmental standards.ISO/TS 16949:2009 relates
to the implementation of qualitymanagementsystemsrelatedtoerroravoidance,defectprevention
and waste reductionwithinsupplychainsforautomotive relatedproducts.Thesequalitymanagement
systemsare appliedthroughoutthe supplychain.Like ISO10041, italso emphasizesthe continuous
improvementof productionprocesses.Six Sigmaisa setof techniquesandtoolsusedforimproving
processesandincreasingthe qualityof outputsbyidentifyingandremovingthe causesof defects.The
objective of six sigmaisfor99.99966% of productsto be defectfree.These certifications illustrate
Etratech’sdedication toimplementingprocedures toensure highquality,defectfree products,aswell
as a dedicationtocontinuouslyimprovingitsmanufacturingprocesses.
Etratech alsoemploysacorporate culture dedicatedtoupholdingthe higheststandardsof quality,and
focusesontotal customersatisfactionbymeetingorexceedingcustomerneeds.Etratechcompletesthis
objective byeffectivelycommunicatingandcollaboratingwithitscustomerstodesignaproductthat
meetsthe organization’sunique requirements. Etratechisinvolvedineveryaspectof the manufacturing
process,includingproductdesign,prototypecreationandproductmanufacturing. Itsdesignfor
manufacture process implements awhole productapproachtomanufacturing, whichprovides high
quality,continuousimprovementandcost savings.Once customersreceiveorders,Etratechoffers
additional productsupport,if required.
Employeesare anotherimportantcomponentof Etratech’squalityassurance measures.Etratech
employsafull-time qualityassurance manager,and implements regularmanagementreviewsand
internal auditstoensure qualitystandardsare adheredto,aswell astouncovernew opportunitiesfor
improvementandcostsavings.The qualitymanagementsystemit implements isadditionally assessed
to ensure its effectiveness. Etratechalsoprovidesitsstaff withextensive training toensure theyare
able to meetthe qualitystandardsrequiredof Etratechproductsandservices.
3. 4. During hispresentation,Saha Chatterpaul spoke of the importance ofadhering to certain basic
program elementstoachieve successin today’s global environment.Identifyand brieflyexplainthe
key thingsthat he definedas essential toa global business’ssuccess.
Mr. Chatterpaul spoke of adheringto five basicprogramelementsthatare essential tothe successof a
global business:
1. Asa global business,itisimportanttounderstandtodevelopanunderstandingof the global
marketplace inwhichtheyoperate.Globalizationhasbeenacceleratedbythe reductionof trade
barriersthroughagreementssuchasNAFTA,or the creationof the Euro Zone.Organizationsnow
compete withotherorganizationsthroughoutthe worldinarapidlychangingandhighlycompetitive
businessenvironment. Inthisenvironment,itisimportanttorecognize the intricaciesof different
marketplacesthroughoutthe world,andbe able toadaptto the needsof these marketplaces. Etratech
providesproductsandservicestoorganizationsinCanada,the UnitedStates,Europe,Japan,Chinaand
Australia. Ithas a comprehensive understandingof the global businessenvironment,andisable to
provide alevel of service andqualitythatallowsitself anditscustomerstocompete effectivelyinthe
global marketplace.
2. Use of businesscomputerapplicationsisessentialtofunctioneffectively inaglobal business
environment. Computerapplicationsallow ease incommunicationandknowledge sharingthroughout
the world.Etratech,for example,caneasilycommunicatewithitsfacilityinChina,commonize facility
operations andprovide customersthroughoutthe worldwithproductsthatadhere tothe same level of
quality,regardlessof where the productwasmanufactured. Etratechalsousesbarcode trackingandRF
to track productsand create logistical efficiencies. Additionally,strategicuse of enterpriseresource
planningcanprovide organizationswithcompetitive advantagesinavarietyof ways,includingease in
sharingpertinentinformation,achievementof operational andcommunication efficiencies and
streamlined business processes.
3. As a global business, itisalsoimportant tofocusonleadershipbuildingandtechnical competence.
Technological advancementshave the abilitytoprovide organizationswithawealthof informationto
utilize ineffective decisionmaking.Additionally,whenusedeffectively,technicaladvancescanleadto
the breakdown of organizational silos,leadingtoincreasedorganizationalcollaborationandknowledge
sharing.Asan organizationoperatinginaglobal businessenvironment,itisimportant tohave the
competence andunderstandingof these technologiesto utilizetheminamannerthat optimizesthe
competitiveadvantagestheymayprovide.
Etratech capitalizes buildingleadershipcapabilitiesandtechnical competenceinavarietyof ways.It
providesitsemployeeswithextensive traininginavarietyof areas, and promotesbasedon
performance,ratherthannumberof yearsworked.Italsoutilizesstandardoperating procedures,which
helpsreduce variancesandensuresahighlevel of qualityin itsproducts.
4. Thinkingandacting strategicallyisanotherimportantfactorinsucceedinginaglobal business
environment.Itisimportanttoact inthe bestinterestsof the organizationasa whole,andEtratech
promotesa corporate culture thatfacilitatesco-operationandcollaborationinactinginthe best
4. interestsof the business.Itfocusesondevelopinglong-termstrategicrelationshipswithitsclients,
providingthemwithhighqualityproductsthatcollaboratingwithcustomerstodevelopproductsthat
suitthe unique needsof theirbusinesses.Etratechadherestothe principlesof providingthe highest
level of quality,integratingthe latesttechnological advancesandprovidingvalue-addedservicessuchas
T.A.M. forits customers.Itconsidersthese elementscritical toitssuccess asa global business.
5. Etratechprovidesavarietyof career pathsfor itsemployeesinareassuchas finance,supplychain
and salesandmarketing.Whenhiring,Etratechseeksqualifiedstaff withappropriate experience
educational requirements. Itseeksdedicatedindividuals,whoare interestedinlong-termcareersat
Etritech,andwillingtoassistincontributingtothe company’ssuccessasneeded,evenif itisina
manneroutside theirassignedduties. Itconsidersthe qualityof itsemployeesakeycomponentinits
global competitiveness,andissupportive of itsstaff,especiallyinprovidingadditional trainingtoassist
theminfurtheringtheircareers.