HealthPRO is a healthcare procurement organization in Canada that negotiates contracts on behalf of over 250 member hospitals across seven provinces. They use a five-step contract support process: 1) Develop a strategy, 2) Prequalify products, 3) Commit members to the contract, 4) Issue a request for proposal and award the contract, 5) Implement and support the contract. This process allows members to leverage HealthPRO's national purchasing power to obtain the best value and ensure products meet members' needs.

1. HealthPRO’s Contract
Approach Support
Services

2. 2
Aggregate volumes to achieve
greatest value for our members
Invested in Canada’s
healthcare system
Who We Are
Canada’s healthcare procurement
services organization,
advancing the purchasing interests of
healthcare facilities
from coast to coast

3. Our Reach
3
More than 250 members
representing over 800 hospitals
across seven provinces and the
territories
Greatest purchasing power ever
assembled within Canada’s public
healthcare system

4. 4
Support Services Contract Approach

5. Many factors are considered:
Industry Trends?
Commodity
Based?
Service Based
Contract?
Potential for Innovation?
5
1. Plan and Develop a Strategy

6. 6
6

7. • Provide strategy input
• Help develop criteria to be
considered in creating the RFP
• Help facilitate contract
implementation
• Made up of member-based
engineers and subject matter
experts from across the country
7
7

8. 8
8

9. • Meets the unique needs of
members
• Delivers the best overall value
9
1. Plan and Develop a Strategy

10. Contracting documents are always
posted for prequalification.
Samples may be requested but
pricing is not submitted at this
stage.
10
2. Prequalify Products

11. • Products are scored by subject
matter experts against
predetermined criteria
• Scoring is individual
• Weighting based on nature of
contract
• Suppliers who prequalify invited to
participate in the Request for
Proposal (RFP)
11
Contract Cornerstone
11

12. Allows our members to commit
to contracts in advance, as they are
informed of prequalified brands and
are ensured that the products have
met our members’ criteria.
12
Contract Cornerstone
12

13.  Commitment in advance
 Commitment in advance to the
contract with supplier selection
post-award
 Commitment within the first six
months post award
 Product Launch
13
3. Commit to the Contract

14. Prequalified suppliers are invited to
provide their proposals, which are
scored to assess price, quality of
service and other considerations.
14
4. Request for Proposal and Award

15. 15
4. Request for Proposal and Award
Within HealthPRO’s
regular contract
cycle; issued upon
contract expiry
Contracts are separated
into distinct categories
which are traditionally
renewed every five years
 All contract opportunities posted on biddingo.com/healthpro
 Contract schedule available at
http://portal.healthprocanada.com/web/healthpro-
public/supplier-resources
Major RFPs

16. The MMAC, comprised of Directors of Materials Management
and Supply Chain practitioners, meets twice per year to
approve contract awards.
16
16

17. 17
5. Implement and Support
• Notify awarded suppliers
• Publish informative bi-annual supplier
newsletters
• Offer suppliers support throughout the
life of the contract

18. Our local teams collaborate with our national team to support our
members and suppliers.
Liana Scott
Vice President,
Member Support
Krista Stagliano
Vice President,
Materials Management
Whitfield Lai
Business Director,
Support Services
18
5. Implement and Support
Priscilla Bhagwat
Coordinator,
Support Services

19. Generate
cross-reference reports
Facilitate
supplier
meetings
Develop
implementation plans
in collaboration with
members
HealthPRO remains involved
every step of the way. We:
19
5. Implement and Support

20. National
purchasing
power
20
Benefits of working with HealthPRO
National reach, ensuring
access to the largest possible
customer base
Compliance with regulatory
procurement guidelines – ensures
consistency in the process
High levels of contract
commitment and compliance
Market intelligence:
Insight into hospital practice
Insight into government policy, trends