A talk I gave for XI and XII grade students at Dehli Private School-Dubai. That was fun! I am expecting a handful of superhero scientists, entrepreneurs and artists coming out of DPS.
A talk I gave for XI and XII grade students at Dehli Private School-Dubai. That was fun! I am expecting a handful of superhero scientists, entrepreneurs and artists coming out of DPS.
As a practice, UX is confused about what is a short cut, what is a convention, and what is a best practice. Fortunately, the process on this project revealed where all of those were broken for the target users: people with low literacy.
Counter to intent: Voters' mental models of alternative counting methodsDana Chisnell
Here I talk about some preliminary findings from exploratory research about whether voters encounter problems using ballots that include contests that are counted in non-traditional ways.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
As a practice, UX is confused about what is a short cut, what is a convention, and what is a best practice. Fortunately, the process on this project revealed where all of those were broken for the target users: people with low literacy.
Counter to intent: Voters' mental models of alternative counting methodsDana Chisnell
Here I talk about some preliminary findings from exploratory research about whether voters encounter problems using ballots that include contests that are counted in non-traditional ways.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
49. Thank you
Dana Chisnell
dana@usabilityworks.net
twitter: @danachis
27
Editor's Notes
\n
We know that uninformed design decisions cause problems in the stuff we use *and* work on every day. \n [Click] But most of us don’t think about how bad design in elections actually affects whether people can vote the way they intend. \n And when people can’t vote as they intend, world peace is at stake. \n \n
You might be thinking, Well, *I’m* smart. I know how to vote. I know how to mark the ballot. I know how to cast my vote. And *my* family, *my* friends -- they’re okay, too. \n But you’re not. \n They’re not. \n [CLICK.] Everyone makes mistakes. Usually without knowing it. \n Some populations are more vulnerable than others. First time voters.Minority voters.Elderly voters.People who didn’t finish high school. \n All have a harder time when ballots are poorly designed. \n
The discussion of design in elections started here. \nEven though the discussion was hijacked by technology vendors and security wonks, the problem has always been about design. \n\nBallot design.\n\nThis ballot met legal requirements. It used cheap, old technology, but that wan’t the problem. The system wasn’t hacked. \n\nLook at it. This is one world-changing BAD design. \n\nThis is the notorious butterfly ballot used in Palm Beach County, Florida in the 2000 presidential election. \n
[click] If you want to vote for Al Gore and Joe Lieberman, which hole do you punch? \n\n[click] THOUSANDS of voters thought it was the 2nd. \n\n[click] It’s the 3rd. \n\n
[click] If you want to vote for Al Gore and Joe Lieberman, which hole do you punch? \n\n[click] THOUSANDS of voters thought it was the 2nd. \n\n[click] It’s the 3rd. \n\n
[click] If you want to vote for Al Gore and Joe Lieberman, which hole do you punch? \n\n[click] THOUSANDS of voters thought it was the 2nd. \n\n[click] It’s the 3rd. \n\n
\nThe 2nd hole actually casts a vote for Pat Buchanan. \n
All because someone in the Palm Beach County election department wanted to do good by her voters. She wanted to make it easier for her many older voters to read and use the ballot. \n\nHow? She increased the type size from the normal one used in this ballot template. \nThe normal ballot template would keep all the candidates on one page. \n\nIncreasing the type size created the interlaced butterfly effect. \n\nAll from the good intentions of a truly wonderful public administrator, \nworking with limited data,\nno usability testing, \nand no real design training. \n
The outcome? \n\nThe Supreme Court stopped the recount of ballots and appointed [Click] George Bush 43rd president of the United States. \n\nNothing like this had ever happened in US history. \n\n
It keeps happening. \n\nEven though every state has new voting systems since 2000, we still see design failures. \n
This is an electronic ballot from Sarasota County in 2006. \n\nAbout 15% of voters -- around 18,000 -- neglected to vote for congressional representative. Why? There was nothing wrong with the hardware or software. The system was not hacked. \n\nIt comes down to poor ballot design. Voters went directly to the state race to vote for governor. [Click] Bypassing representative in what looks like a banner. [click]\n\n\nThe Republican won by 380 votes. \n\n\n
This is an electronic ballot from Sarasota County in 2006. \n\nAbout 15% of voters -- around 18,000 -- neglected to vote for congressional representative. Why? There was nothing wrong with the hardware or software. The system was not hacked. \n\nIt comes down to poor ballot design. Voters went directly to the state race to vote for governor. [Click] Bypassing representative in what looks like a banner. [click]\n\n\nThe Republican won by 380 votes. \n\n\n
Vern Buchanan, the winner, is now on the House Ways and Means Committee, which oversees tax code, trade, health care, and social security. \n
Why. Is this. SO hard. \n\nWell, just like happens with the designs you work on every day, there are interacting constraints. \n\n[Click] Voting system technology is right out of the mid 1990s. \n\n[Click] Design elements - typefaces, font sizes, instruction wording, grid and layout -- are often embedded in election law. \n\n[Click] Electronic voting systems are expensive to maintain and store. Paper ballots cost money to print, process, and mail. \n
Why. Is this. SO hard. \n\nWell, just like happens with the designs you work on every day, there are interacting constraints. \n\n[Click] Voting system technology is right out of the mid 1990s. \n\n[Click] Design elements - typefaces, font sizes, instruction wording, grid and layout -- are often embedded in election law. \n\n[Click] Electronic voting systems are expensive to maintain and store. Paper ballots cost money to print, process, and mail. \n
Why. Is this. SO hard. \n\nWell, just like happens with the designs you work on every day, there are interacting constraints. \n\n[Click] Voting system technology is right out of the mid 1990s. \n\n[Click] Design elements - typefaces, font sizes, instruction wording, grid and layout -- are often embedded in election law. \n\n[Click] Electronic voting systems are expensive to maintain and store. Paper ballots cost money to print, process, and mail. \n
So. Where are we?\n
The lizard people vote in Minnesota’s senate election. \n\nNow Minnesota has a documented catalog of what counts as a vote and what doesn’t. \n
The Justice Department stepped in in Port Chester, New York a couple of years ago to even the playing field for minority voters and candidates. This resulted in a new method of voting and a new ballot design. \n\nAnd the first time, ever, that a minority candidate was elected to the town board there. \n
Voters in Oakland, California don’t understand how their mayor was elected through ranked choice voting. \n\nRanked choice voting has never been through usability testing before. There’s rumor of conducting a study this summer. We’re looking for funding. If you have $1,000 in your back pocket, see me after the session. \n
And, the state of New York’s Board of Elections is being sued for what amounts to usability problems with the new voting systems that replaced the lever machines New York had used for 50 years. \n\nThere is action that looks like settlement that may result in a large usability test to finalize wording for error messages from vote tabulation machines. \n
What do designers, UXers, coders bring to the table? \n[click] Skill, and lots of it. \n
You are: \n [click] Trained in basic best practices \n [click] Working in design every day\n [click] See the impact of design on users\n [click] Understand the value of research\n [click] Attention to detail\n In fact, about a dozen UX volunteers took part in a flash usability test of the New York City ballot last October, contributing evidence to the lawsuit against the state Board of Elections. \n This may be the first time a usability test was part of a lawsuit. \n
You are: \n [click] Trained in basic best practices \n [click] Working in design every day\n [click] See the impact of design on users\n [click] Understand the value of research\n [click] Attention to detail\n In fact, about a dozen UX volunteers took part in a flash usability test of the New York City ballot last October, contributing evidence to the lawsuit against the state Board of Elections. \n This may be the first time a usability test was part of a lawsuit. \n
You are: \n [click] Trained in basic best practices \n [click] Working in design every day\n [click] See the impact of design on users\n [click] Understand the value of research\n [click] Attention to detail\n In fact, about a dozen UX volunteers took part in a flash usability test of the New York City ballot last October, contributing evidence to the lawsuit against the state Board of Elections. \n This may be the first time a usability test was part of a lawsuit. \n
You are: \n [click] Trained in basic best practices \n [click] Working in design every day\n [click] See the impact of design on users\n [click] Understand the value of research\n [click] Attention to detail\n In fact, about a dozen UX volunteers took part in a flash usability test of the New York City ballot last October, contributing evidence to the lawsuit against the state Board of Elections. \n This may be the first time a usability test was part of a lawsuit. \n
You are: \n [click] Trained in basic best practices \n [click] Working in design every day\n [click] See the impact of design on users\n [click] Understand the value of research\n [click] Attention to detail\n In fact, about a dozen UX volunteers took part in a flash usability test of the New York City ballot last October, contributing evidence to the lawsuit against the state Board of Elections. \n This may be the first time a usability test was part of a lawsuit. \n
\nWhat can the people in this room do? \n\n[click] I urge you to take action. \n\n[click] Get involved. When you leave this lovely bubble, do SOMETHING. \n
\nWhat can the people in this room do? \n\n[click] I urge you to take action. \n\n[click] Get involved. When you leave this lovely bubble, do SOMETHING. \n
Sign up to work elections as a poll worker.\n\nIt’s a 16-hour day. (But you’re used to that, right?) \nIt pays crap. \nIt’s often boring. \nIt requires training. \n\nBut it is crucially important to the success of elections in most places. \n\n3 million people signed up to be temporary election workers in the last presidential election. \nThe need is great. \n\nThe average age of poll workers in the US is 72. You all could bring that average down substantially. \n
If you can’t do the long day it takes to be a poll worker in most places, go observe\n\nIf you find that you want to represent a party or an organization, sign up to be an official observer. \n
You can also call up your county elections department and volunteer to proofread materials. This will give you some exposure to and insights about the process. \n\nAnd you could truly help the department prevent errors that are very difficult to catch. \n\nThis is especially important in vote-by-mail places like Oregon and Washington. \n
\nWhen you vote, ask to use the voting system for people with disabilities. \nMost voting systems in most counties are not universally usable. \nThere is often a stigma attached to using the system. \nIf more of us used the system, the stigma might be released and poll workers might be better trained about that system. \n\nJust plan for voting to take you more time. \n\n\n
After the session, see me, give me your contact information and we’ll add you to these cooperative projects being done by AIGA and the Usability Professionals’ Association. \n\nWe do things like hold flash usability tests of ballots pre-Election Day. \n
It is within your super powers to prevent this. Join the civic design movement. \n