Sunil Mundra: Elephants Can Dance-Comparing 2 contrasting case studies of Agile Transformation

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Sunil Mundra: Elephants Can Dance-Comparing 2 contrasting case studies of Agile Transformation UA Online PMDay 2021 Website - https://pmday.org/online Youtube - https://www.youtube.com/startuplviv FB - https://www.facebook.com/pmdayconference

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ELEPHANTS
1
Sunil Mundra
CAN DANCE
TWO CONTRASTING TRANSFORMATIONS
Principal Consultant-Advisory

©ThoughtWorks 2018 Commercial in Confidence
What Is common between
Elephants and Organisations?

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Both are...
Complex Adaptive Systems (CAS)

©ThoughtWorks 2018 Commercial in Confidence
The fundamental attribute of
Complex Adaptive Systems (CAS) is..

©ThoughtWorks 2018 Commercial in Confidence
Photo: Alexei-scutari
Agility

▪ Demonstrate leadership
▪ Think holistically
▪ Have empathy
▪ Have technical agility
▪ Focus on learning
SOME FACTS ABOUT ELEPHANTS

8
▪ Health Care division of a Global Engineering
Conglomerate, dealing in Medical Imaging
Product
▪ Product created initially with small hospitals
as target.
▪ Strategy modified to cater to large hospitals
as well
▪ Senior Management mindset oriented
towards traditional engineering
▪ Development team was offshore
CONTEXT

9
▪ ‘Flood’ of new requirements
▪ Large and Unprioritized backlog
▪ Delivery not aligned with business
needs
▪ Excessive focus on speed of delivery
resulted in high tech debt and
therefore poor quality
▪ Vicious circle of unhappy business
and demotivated IT
ORG. CHALLENGES

10
▪ Senior leaders not aligned
▪ Disregarded engineering
practices
▪ Divide between Business and IT
functions
▪ Local optimisation
▪ Not focused on ‘being’ Agile
WHY IT FAILED

11
Product Sold...
To Another Company
OUTCOME

13
▪ Insurance division of a large
financial conglomerate
▪ Acquired another company twice
it’s size
▪ A ‘Courageous Leader’ launches
Agile Transformation
▪ Transformation Period: Approx. 5
years
CONTEXT

14
▪ Products overlap and misalignment
▪ Disconnected systems and
applications
▪ Cultural differences
▪ Org. crumbling under its own
weight
▪ Rapid loss of market share
ORG. CHALLENGES

15
▪ Courageous leadership
▪ Attention to technical agility
▪ Investment in capability building
▪ Focus on sustainability
▪ Systemic approach to change
WHY IT SUCCEEDED

©ThoughtWorks 2018 Commercial in Confidence
Photo: Joseph-akbrud

©ThoughtWorks 2018 Commercial in Confidence
Key takeaways...
Leaders Transform First

▪ Demonstrate leadership
▪
▪
▪
▪
REMEMBER?

©ThoughtWorks 2018 Commercial in Confidence
Key takeaways...
Impact of change - Holistic Approach

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Key takeaways...
Take Everyone On The Journey

©ThoughtWorks 2018 Commercial in Confidence
Key takeaways...
Focus on Technical Agility

▪
▪
▪
▪ Have technical agility
▪
REMEMBER?

©ThoughtWorks 2018 Commercial in Confidence
Key takeaways...
Create A Learning Culture

Image Credit: https://en.wikipedia.org/wiki/Addo_Elephant_National_Park
Image Credit: https://dlpng.com/png/1518193

THANK YOU
29
Sunil Mundra
sunilrm@ThoughtWorks.com

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Sunil Mundra: Elephants Can Dance-Comparing 2 contrasting case studies of Agile Transformation

1. ELEPHANTS 1 Sunil Mundra CAN DANCE TWO CONTRASTING TRANSFORMATIONS Principal Consultant-Advisory

6. ▪ Demonstrate leadership ▪ Think holistically ▪ Have empathy ▪ Have technical agility ▪ Focus on learning SOME FACTS ABOUT ELEPHANTS

7. Unsuccessful Transformation 7

8. 8 ▪ Health Care division of a Global Engineering Conglomerate, dealing in Medical Imaging Product ▪ Product created initially with small hospitals as target. ▪ Strategy modified to cater to large hospitals as well ▪ Senior Management mindset oriented towards traditional engineering ▪ Development team was offshore CONTEXT

9. 9 ▪ ‘Flood’ of new requirements ▪ Large and Unprioritized backlog ▪ Delivery not aligned with business needs ▪ Excessive focus on speed of delivery resulted in high tech debt and therefore poor quality ▪ Vicious circle of unhappy business and demotivated IT ORG. CHALLENGES

10. 10 ▪ Senior leaders not aligned ▪ Disregarded engineering practices ▪ Divide between Business and IT functions ▪ Local optimisation ▪ Not focused on ‘being’ Agile WHY IT FAILED

11. 11 Product Sold... To Another Company OUTCOME

12. Successful Transformation 12

13. 13 ▪ Insurance division of a large financial conglomerate ▪ Acquired another company twice it’s size ▪ A ‘Courageous Leader’ launches Agile Transformation ▪ Transformation Period: Approx. 5 years CONTEXT

14. 14 ▪ Products overlap and misalignment ▪ Disconnected systems and applications ▪ Cultural differences ▪ Org. crumbling under its own weight ▪ Rapid loss of market share ORG. CHALLENGES

15. 15 ▪ Courageous leadership ▪ Attention to technical agility ▪ Investment in capability building ▪ Focus on sustainability ▪ Systemic approach to change WHY IT SUCCEEDED

16. 16 Regained Market Leadership OUTCOME

19. ▪ Demonstrate leadership ▪ ▪ ▪ ▪ REMEMBER?

21. ▪ ▪ Think holistically ▪ ▪ ▪ REMEMBER?

23. ▪ ▪ ▪ Have empathy ▪ ▪ REMEMBER?

25. ▪ ▪ ▪ ▪ Have technical agility ▪ REMEMBER?

27. ▪ ▪ ▪ ▪ ▪ Focus on learning REMEMBER?

28. Image Credit: https://en.wikipedia.org/wiki/Addo_Elephant_National_Park Image Credit: https://dlpng.com/png/1518193

29. THANK YOU 29 Sunil Mundra sunilrm@ThoughtWorks.com

Sunil Mundra: Elephants Can Dance-Comparing 2 contrasting case studies of Agile Transformation

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