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© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
1 
LEAN MANUFACTURING AS A 
LEVER FOR GROWTH FOR 
SMALL AND MEDIUM SIZED 
MANUFACTURERS 
TIM MCLEAN 
TXM LEAN SOLUTIONS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
2 
OUTLINE 
• The growth challenge for Small and Medium Sized Manufacturing 
Enterprises (SMEs). 
• Why SMEs fail to grow. 
• Key success factors in a successful SME Lean transformation 
• Developing your outline A3 Plan. 
• Conclusions. 
• Q&A
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
3 
PROCESS FOR THIS WORKSHOP 
• Assumptions: 
• This is a working session as well as a learning session. 
• You are interested in growing your business. 
• You have a working knowledge of lean . 
• Process will include presentation of key concepts, with working group 
sessions to develop an A3 action plan for application to your situation. 
• Organizing principles for 2 person work groups – natural teams and interest. 
• Key activities will include thinking, reflecting, and creating a document to 
support your organizations growth.
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
4 
WORKING DEFINITION OF SME: 
• Small or Medium Sized Manufacturing Enterprise (or site). 
• Less than 200 Employees on one site. 
• Sales less than $100M. 
• “Small Manufacturer usually less than $5M sales and 30 people. 
• May be privately owned business or stand alone operation in large corporate. 
• Managers have multiple roles. 
• Limited staff functions and support (e.g. no HR, Production Engineering, 
Training, Lean departments). 
• Often manufacture complex or customized products in low volume and/or a 
complex product range. 
• Strategic focus is on growing the business (not downsizing).
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
5 
IMAGINE YOUR BUSINESS 
WITH DOUBLE THE SALES 
WHAT WOULD YOUR BUSINESS BE LIKE? 
WHAT IS STOPPING YOU FROM GETTING 
THERE?
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
6 
WHAT TYPICALLY HAPPENS 
WHEN AN SME GROWS?
ECONOMIES OF SCALE – WHAT SHOULD HAPPEN WHEN 
YOU GROW 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
120 
100 
7 
80 
60 
40 
20 
0 
Profit 
Overheads 
Variable 
Costs 
• Variable costs grow in line 
with sales 
• Overheads grow slower than 
sales 
• Profit margin (% and $) grows 
faster than sales.
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
120 
100 
8 
DIS-ECONOMIES OF SCALE – WHAT USUALLY 
HAPPENS 
80 
60 
40 
20 
0 
Profit 
Overheads 
Variable 
Costs 
• Variable costs grow faster 
than sales. 
• Overheads increase with 
sales or faster. 
• Profit margin (% and $) 
disappears
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
9 
WHY DOES THIS 
HAPPEN??
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
10 
IN THE BEGINNING THERE WAS 
YOU YOUR 
CUSTOMER 
SIMPLE – EASY TO MANAGE
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
11 
THEN YOUR BUSINESS GREW 
YOUR 
COMPANY 
YOUR 
CUSTOMERS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
12 
AND GREW…. 
YOUR COMPANY YOUR CUSTOMERS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
13 
AND GREW….
THE ANSWER TO 
ALL THIS 
COMPLEXITY IS 
OCFO CMOUPRUSTEE…R…. 
SYOU START TO LOSE 
CONTROL OF YOUR 
BUSINESS 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
14
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
15 
THE CONSEQUENCES OF GROWTH = INCREASING 
COMPLEXITY. 
WITHOUT BETTER BUSINESS PROCESSES YOU WILL GET: 
• Lead times increase. 
• Batch sized increase to maximize 
“efficiency”. 
• Inventory increases. 
• Demand for cash exceeds extra cash 
from revenue. 
• Insufficient cash to support growth. 
• More people, more layers, vertical silos 
more overheads. 
• Labour efficiency falls 
• More people harder to supervise. 
• Defects and problems increase. 
• Problems don’t get solved because 
there are just too many to solve. 
• Profit margins decrease. 
YOU WILL STOP GROWING AND PROBABLY GO BANKRUPT
START WITH YOUR BUSINESS 
RIGHT NOW 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
16 
DESCRIBE YOUR CURRENT STATE 
WHAT DO YOU NEED TO CHANGE ABOUT 
YOUR BUSINESS?
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
17 
THE KEYS TO LEAN SUCCESS 
IN A SMALL AND MEDIUM 
SIZED MANUFACTURER
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
18 
LESSON 1: HAVE A CLEAR STRATEGY
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
19 
WHAT IS YOUR STRATEGY? 
DESCRIBE YOUR FUTURE 
STATE
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
20 
LESSON 2: ALIGN YOUR MANAGEMENT TEAM
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
21 
ALIGNING FOR LEAN SUCCESS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
22 
WHAT ARE SOME OF THE 
CULTURAL AND LEADERSHIP 
BARRIERS IN YOUR 
BUSINESS? 
WHAT ARE THE OBSTACLES 
THAT STAND BETWEEN YOU 
AND YOUR FUTURE STATE?
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
23 
LESSON 3: MAP YOUR VALUE STREAMS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
24 
DEVELOP A PRODUCT FAMILY MATRIX
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
25 
LESSON 4 – SET AND MAINTAIN HIGH 
STANDARDS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
26 
LESSON 5 - DEVELOP YOUR FRONT LINE LEADERS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
27 
LESSON 6 SIMPLE SOLUTIONS ARE BEST
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
28 
VISUAL CONTROLS
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
29 
WHAT KIND OF 
COUNTERMEASURES MIGHT 
WORK TO OVERCOME THE 
OBSTACLES TO CHANGE IN 
YOUR BUSINESS?
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
30 
LESSON 7: ESTABLISH SIMPLE AND RELEVANT 
MEASURES 
• Aim for measures that can be 
“counted” on the shop floor. 
• Record hourly or daily. 
• Recorded by front line leaders. 
• Consider safety, quality, output, 
delivery, cost. 
• There is no perfect metric..
WHAT ARE THE KEY SHOP 
FLOOR METRICS FOR YOUR 
BUSINESS? 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
31 
WHAT IS YOUR CURRENT TARGET AND WHAT 
DO YOU NEED TO ACHIEVE?
MANAGEMENT 
WORKLOAD 
BUSINESS AS USUAL 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
32 
LESSON 8 – ITS HARD – BUT STICK WITH IT 
Reprinted from Grow Your Factory, Grow Your Profits: Lean for Small and Medium-Sized Manufacturing 
Enterprises. 
Time 
Total Workload 
Firefighting 
Workload 
Improvement 
Impact 
TIME
HOW WILL YOU RESOURCE 
AND CARRY OUT YOUR 
CHANGE? 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
33 
COMPLETE YOUR ACTION PLAN
ECONOMIES OF SCALE – THE IMPACT OF LEAN 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
120 
100 
34 
80 
60 
40 
20 
0 
Profit 
Overheads 
Variable 
Costs 
• Productivity increase means 
variable costs grow slower 
than sales – gross margin 
improves. 
• Improved processes and 
employee empowerment 
mean overheads grow slower 
or stay fixed. 
• Profit margin (% and $) grows 
faster than sales.
INCREASE 
SALES AND 
PROFITS 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
35 
VIRTUOUS 
IMPROVEMENT 
CYCLE 
LEAN 
PRODUCTION 
SYSTEM 
INCREASED 
CAPACITY-PHYSICAL 
AND HUMAN 
MORE 
RESOURCES 
INVEST IN 
MORE 
GROWTH 
AND 
INNOVATION
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
36 
KEY POINTS 
• Small or medium size manufacturers are usually focused on growth. Many 
stall because of poor process. 
• Most manufacturing SMEs we see suffer diseconomies of scale – profit margin 
and cash flow goes down when sales go up. 
• Lean can change this paradigm for SMEs. 
• Align lean with your strategy and get your leadership team on board first. 
• Map your value streams and engage your people. 
• Lean is hard – but stick with it – IT WORKS. 
• Increased productivity leads to higher margins, lower inventory and more cash 
to support growth of your business.
LEARN MORE 
© TXM Lean Solutions Pty Ltd 2012 
CONFIDENTIAL 
37 
CASE STU 
• Contact Us at TXM 
www.txm.com.au/contact-us 
• Read More in “Grow your Factory – 
Grow Your Profits: Lean for Small and 
Medium Sized Manufacturing 
Enterprises 
• http://txm.com.au/store/products/grow-factory-grow-profits- 
lean-small-medium-sized-manufacturing-enterprises 
• Read and Watch Case Studies 
www.txm.com.au/case-studies

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Lean Manufacturing For Small and Medium Sized Manufacturing Enterprises

  • 1. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 1 LEAN MANUFACTURING AS A LEVER FOR GROWTH FOR SMALL AND MEDIUM SIZED MANUFACTURERS TIM MCLEAN TXM LEAN SOLUTIONS
  • 2. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 2 OUTLINE • The growth challenge for Small and Medium Sized Manufacturing Enterprises (SMEs). • Why SMEs fail to grow. • Key success factors in a successful SME Lean transformation • Developing your outline A3 Plan. • Conclusions. • Q&A
  • 3. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 3 PROCESS FOR THIS WORKSHOP • Assumptions: • This is a working session as well as a learning session. • You are interested in growing your business. • You have a working knowledge of lean . • Process will include presentation of key concepts, with working group sessions to develop an A3 action plan for application to your situation. • Organizing principles for 2 person work groups – natural teams and interest. • Key activities will include thinking, reflecting, and creating a document to support your organizations growth.
  • 4. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 4 WORKING DEFINITION OF SME: • Small or Medium Sized Manufacturing Enterprise (or site). • Less than 200 Employees on one site. • Sales less than $100M. • “Small Manufacturer usually less than $5M sales and 30 people. • May be privately owned business or stand alone operation in large corporate. • Managers have multiple roles. • Limited staff functions and support (e.g. no HR, Production Engineering, Training, Lean departments). • Often manufacture complex or customized products in low volume and/or a complex product range. • Strategic focus is on growing the business (not downsizing).
  • 5. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 5 IMAGINE YOUR BUSINESS WITH DOUBLE THE SALES WHAT WOULD YOUR BUSINESS BE LIKE? WHAT IS STOPPING YOU FROM GETTING THERE?
  • 6. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 6 WHAT TYPICALLY HAPPENS WHEN AN SME GROWS?
  • 7. ECONOMIES OF SCALE – WHAT SHOULD HAPPEN WHEN YOU GROW © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 120 100 7 80 60 40 20 0 Profit Overheads Variable Costs • Variable costs grow in line with sales • Overheads grow slower than sales • Profit margin (% and $) grows faster than sales.
  • 8. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 120 100 8 DIS-ECONOMIES OF SCALE – WHAT USUALLY HAPPENS 80 60 40 20 0 Profit Overheads Variable Costs • Variable costs grow faster than sales. • Overheads increase with sales or faster. • Profit margin (% and $) disappears
  • 9. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 9 WHY DOES THIS HAPPEN??
  • 10. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 10 IN THE BEGINNING THERE WAS YOU YOUR CUSTOMER SIMPLE – EASY TO MANAGE
  • 11. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 11 THEN YOUR BUSINESS GREW YOUR COMPANY YOUR CUSTOMERS
  • 12. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 12 AND GREW…. YOUR COMPANY YOUR CUSTOMERS
  • 13. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 13 AND GREW….
  • 14. THE ANSWER TO ALL THIS COMPLEXITY IS OCFO CMOUPRUSTEE…R…. SYOU START TO LOSE CONTROL OF YOUR BUSINESS © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 14
  • 15. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 15 THE CONSEQUENCES OF GROWTH = INCREASING COMPLEXITY. WITHOUT BETTER BUSINESS PROCESSES YOU WILL GET: • Lead times increase. • Batch sized increase to maximize “efficiency”. • Inventory increases. • Demand for cash exceeds extra cash from revenue. • Insufficient cash to support growth. • More people, more layers, vertical silos more overheads. • Labour efficiency falls • More people harder to supervise. • Defects and problems increase. • Problems don’t get solved because there are just too many to solve. • Profit margins decrease. YOU WILL STOP GROWING AND PROBABLY GO BANKRUPT
  • 16. START WITH YOUR BUSINESS RIGHT NOW © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 16 DESCRIBE YOUR CURRENT STATE WHAT DO YOU NEED TO CHANGE ABOUT YOUR BUSINESS?
  • 17. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 17 THE KEYS TO LEAN SUCCESS IN A SMALL AND MEDIUM SIZED MANUFACTURER
  • 18. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 18 LESSON 1: HAVE A CLEAR STRATEGY
  • 19. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 19 WHAT IS YOUR STRATEGY? DESCRIBE YOUR FUTURE STATE
  • 20. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 20 LESSON 2: ALIGN YOUR MANAGEMENT TEAM
  • 21. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 21 ALIGNING FOR LEAN SUCCESS
  • 22. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 22 WHAT ARE SOME OF THE CULTURAL AND LEADERSHIP BARRIERS IN YOUR BUSINESS? WHAT ARE THE OBSTACLES THAT STAND BETWEEN YOU AND YOUR FUTURE STATE?
  • 23. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 23 LESSON 3: MAP YOUR VALUE STREAMS
  • 24. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 24 DEVELOP A PRODUCT FAMILY MATRIX
  • 25. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 25 LESSON 4 – SET AND MAINTAIN HIGH STANDARDS
  • 26. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 26 LESSON 5 - DEVELOP YOUR FRONT LINE LEADERS
  • 27. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 27 LESSON 6 SIMPLE SOLUTIONS ARE BEST
  • 28. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 28 VISUAL CONTROLS
  • 29. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 29 WHAT KIND OF COUNTERMEASURES MIGHT WORK TO OVERCOME THE OBSTACLES TO CHANGE IN YOUR BUSINESS?
  • 30. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 30 LESSON 7: ESTABLISH SIMPLE AND RELEVANT MEASURES • Aim for measures that can be “counted” on the shop floor. • Record hourly or daily. • Recorded by front line leaders. • Consider safety, quality, output, delivery, cost. • There is no perfect metric..
  • 31. WHAT ARE THE KEY SHOP FLOOR METRICS FOR YOUR BUSINESS? © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 31 WHAT IS YOUR CURRENT TARGET AND WHAT DO YOU NEED TO ACHIEVE?
  • 32. MANAGEMENT WORKLOAD BUSINESS AS USUAL © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 32 LESSON 8 – ITS HARD – BUT STICK WITH IT Reprinted from Grow Your Factory, Grow Your Profits: Lean for Small and Medium-Sized Manufacturing Enterprises. Time Total Workload Firefighting Workload Improvement Impact TIME
  • 33. HOW WILL YOU RESOURCE AND CARRY OUT YOUR CHANGE? © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 33 COMPLETE YOUR ACTION PLAN
  • 34. ECONOMIES OF SCALE – THE IMPACT OF LEAN © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 120 100 34 80 60 40 20 0 Profit Overheads Variable Costs • Productivity increase means variable costs grow slower than sales – gross margin improves. • Improved processes and employee empowerment mean overheads grow slower or stay fixed. • Profit margin (% and $) grows faster than sales.
  • 35. INCREASE SALES AND PROFITS © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 35 VIRTUOUS IMPROVEMENT CYCLE LEAN PRODUCTION SYSTEM INCREASED CAPACITY-PHYSICAL AND HUMAN MORE RESOURCES INVEST IN MORE GROWTH AND INNOVATION
  • 36. © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 36 KEY POINTS • Small or medium size manufacturers are usually focused on growth. Many stall because of poor process. • Most manufacturing SMEs we see suffer diseconomies of scale – profit margin and cash flow goes down when sales go up. • Lean can change this paradigm for SMEs. • Align lean with your strategy and get your leadership team on board first. • Map your value streams and engage your people. • Lean is hard – but stick with it – IT WORKS. • Increased productivity leads to higher margins, lower inventory and more cash to support growth of your business.
  • 37. LEARN MORE © TXM Lean Solutions Pty Ltd 2012 CONFIDENTIAL 37 CASE STU • Contact Us at TXM www.txm.com.au/contact-us • Read More in “Grow your Factory – Grow Your Profits: Lean for Small and Medium Sized Manufacturing Enterprises • http://txm.com.au/store/products/grow-factory-grow-profits- lean-small-medium-sized-manufacturing-enterprises • Read and Watch Case Studies www.txm.com.au/case-studies

Editor's Notes

  1. 8.05 TIM
  2. You then need some people to help you out because you can’t do it all on your own You find more customers But now your people start to have interactions with each other and with your customers, so you don't know everything that goes in your business
  3. Your people now need people of their own so you start to form functional departments. These have relationships within themselves. You add more customers and now you no longer have personal relationships with all your customers. Lots of people are interacting with customers.
  4. As we add more business and more layers to our organisation – relationships further down the organisation are more “one-way We add new functional departments to bring tasks you may have previously outsourced in-house (e..g accounting) You add even more customers You then employ a General Manager and Sales and Marketing Manager so you can step back and see the “big picture” Now there are lots of relationships and you are now quite remote from all of them. You have departmental silos where people don’t talk to each other across your organisation. What is going on??
  5. Computers are supposed to bring all the data together and make sense of the complexity so you know what is going on But instead they usually make things more complex Then you need more of these guys
  6. 8.23 Mike: Facilitate discussion about what are the things we would like to change about
  7. 10.58 MIKE
  8. 11.15 TIM
  9. 11.17 MIKE
  10. 11.38 TIM
  11. 11.41 TIM
  12. 11.45 TIM