The candidate has over 3.6 years of experience in technical support and system administration. Their technical skills include installation and configuration of Linux distributions, Windows OS, Active Directory, DNS, DHCP, Apache and more. They have worked as a desktop support engineer and system administrator for healthcare and IT companies. Their responsibilities involved administration, backups, troubleshooting networks, hardware issues, and providing help desk support. The candidate holds an ACHNP certification and has experience managing heterogeneous computer systems and networks.