Our client is the world’s largest enterprise software company with its position in the Fortune 100 companies. They offer a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems.

1. INDIUM SOFTWARE
An Independent Software Testing Firm
“Business Assurance through Quality Assurance”
Database Testing
Success Story

2. © 2017 Indium Software
Content
About Client
Application Overview
Testing Requirement
Key Highlights of the Project
Challenges Faced
Approach
Solutions
Metrics
Value Adds
Indium’s Productivity

3. © 2017 Indium Software
About Client
Our client is the world’s largest
enterprise software company with
its position in the Fortune 100
companies. They offer a
comprehensive and fully integrated
stack of cloud applications,
platform services, and engineered
systems.

4. Client was on a hunt for an independent QA vendor who has
prior experience in working with Fortune 100 companies.
Secondly, client was looking for vendor with proven database
testing expertise and knowledge of Java scripting language to
work on client’s custom testing tool.
Last but not the least, they wanted to replicate their QA
process by setting up a dedicated offshore test lab and
transfer it over a period of time to their captive center in India.
© 2017 Indium Software
Requirement

5. © 2017 Indium Software
Application
Overview
 It is a command line application that
facilitates online/offline data replication
across heterogeneous database systems.
 It supports more than 6 databases
currently (Oracle, Sybase, SQL, MySQL,
Teradata, Timesten) and Operating
System (Windows, Linux, HP-UX, Solaris,
IBM AIX) Requirement. This application
predominantly used by banks.

6. The frequent change requests for the product
due to agile software development, demanded
continuous regression testing across all code
branches. Some of the challenges were
performing regression testing across various
platforms, automating test case using custom
automation tool, UI automation using Selenium,
Build and release engineering.
Indium to benchmark the performance of
database middleware application with SQL
native replication, SQL server native replication,
MySQL native replication, MSSQL server native
replication.
Testing Challenges
© 2017 Indium Software

7. Business Challenges
 Cost of QA started to increase and became a huge
overhead for the client.
 Company’s reputation was at stake due to inconsistent
behavior of their product across various platforms.
 Other challenge was to identify a trusted vendor to
safeguard client’s intellectual property.
© 2017 Indium Software

8. Indium’s Approach
To train our team on
custom automation
tool developed by the
client and swiftly make
them adapt to the
client’s testing process
and methodologies.
Indium devised an approach to meet both the ‘Testing’ and ‘Business’
challenges faced by our client.
To ensure maximum
test coverage on our
environment, which is
similar to the customer
environment.
Build a team to have
thorough QA expertise
in DB skills, OS level
skills and Java
scripting.
Suggest to implement
the right test
automation tool
© 2017 Indium Software

9. Indium’s Solution
© 2017 Indium Software
Services Offered: Functional Testing,
Regression testing, Ul automation
using Selenium & Performance
benchmarking.
Created a dedicated test lab.
Ensured maximum test coverage across environments.
Operating Systems: Linux_x64/x86,
Solaris_Sparc 9/10/11, Solaris_x86_64, AIX
5.1/5.2/6.1, HPUX_IA, HPUX_PARISC,
Windows_x64/x86. Windows 2000 / 2003 / 2008
/ 2008R2 /2012.
Databases: Oracle 9i/10g/11g/12c and SQL Server
2000 / 2005 / 2008 / 2008R2 / 2012 and DB2
91195197, Sybase 15/15.5, MySQL.
Our team performed end-to-
end regression regardless of
the new functionality to
ensure the product quality is
not compromised.
We conducted performance
benchmarking for the
applications response time. We
offered services that include
test strategies, test
frameworks, test scripts, test
executions and production of
measurable test reports.
Our team performed end-to-end regression regardless of the new
functionality to ensure the product quality is not compromised.
We suggested to implement test automation tool Selenium &
ROBOT framework for UI and ATS and for Bug tracking / Defect
management tool – Bugsmart / BugDB / JIRA. Indium’s Customized
Java based Macro (Generates Reports in Excel format) was used as
the reporting Tool for Performance Benchmarking.

10. Metrics
© 2017 Indium Software
A total of 2400 test cases were automated. 97% of the test cases
have been automated. Execution time was reduced by 30%
SQL Server Dev to Release Cycle
Month June July August September Release
Regression Bug 19 11 4 3 0
No of Test Case Failures 72 34 4 4 0

11. Our Value Adds
© 2017 Indium Software
We brought down the automation testing cost by 60% by implementing
Selenium automation Tool ROBOT framework for UI. We ensured that there
was no downtime of the application under test, which in turn reduced
escalation from our client’s end customers’.
We hired resources as per our client’s specific requirements. Using Build-
Operate-Stabilize-Transfer model (BOST), we were able to quickly start the
operations without any significant capital investment and increased the
testing efficiency & productivity. After 8 years, we seamlessly transferred
the ownership and also continued to direct the overall quality effort.
Our client established certain security policies with regard to its computer
systems, networks and IP resources. So, we banned the usage of mobile
phones, tablets, portable hard drives, dongles, etc. inside the office
premises. We ensured that we followed the policies resulting in a higher
degree of client trust. We maintained copyright infringement for more
than 8 years

12. Our Value Adds
© 2017 Indium Software
We started the regression testing and performance benchmarking in the
year 2006 and supported till October 2013. 24/7 testing support were
provided from our end to give a successful productivity. 9% of the
resources work even during holidays based on the client requirement.
Over the years, our team grew from 2 to 27 and became the trusted
vendor to take care of all the upgrades and patches pertaining to the
application. We supported every minor, major, core, main builds and
custom builds. 10% investment was made on the shadow resources.
We developed a custom reporting tool for performance benchmarking as
add on value and phenomenally gained client’s confidence.
The performance comparison at the end showed that the testing
efficiency for Functional Regression testing was 98%, which was earlier
70%. There was an increase in the scalability of capture rate for every
build. For instance, the capture rate of one build had increased to 7% i.e.
from 398 GB/Hour to 424 GB/Hour in two days.

13. Productivity of our resources
© 2017 Indium Software
Functional Testing – 110% (24/7 support with 2 Dedicated
resources to fix EBF testing – emergency bug fixing)
Performance Testing – 96% (Our resources worked round the
clock in rotational shifts)

14. Sunnyvale
Suite 210, 1250 Oakmead Parkway
Sunnyvale, CA – 94085, USA.
Phone: +1(408) 501-8844
Fax: +1(408) 501-8808
Atlanta
Crown Office Suites
1870 The Exchange, Suite 100
Atlanta, GA – 30339, USA.
Phone: +1 (678) 608-0809
Chennai
No.64 (Old N.143),
Eldams Road, Ganesh
Chambers, Teynampet,
Chennai – 600 018, India.
Phone: +91-44-6606 9100
Bengaluru
3/1, Old Madras Road, Salarpuria
Adonis, 2nd Floor, Binnamangala
Kadiranapalya, Indira Nagar,
Bengaluru – 560 038, India.
Phone: +91-80-6784 7500
Kuala Lumpur
Suite 8-1 & 8-2, Level 8, Menara CIMB
No.1, Jalan Stesen Sentral 2
Kuala Lumpur – 50470, Malaysia.
Phone: +60 (3) 2298 8465
Fax: +60 (3) 2298 8201
Princeton
Carnegie Center
Suite 150, 300 Carnegie Center
Princeton, NJ – 08540, USA.
Phone: +1 (609) 786-2423
London
71-75 Shelton Street
London - WC2H 9JQ
United Kingdom.
Phone: +44 773 653 9098
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