Thinksoft Global Services provided comprehensive testing solutions for a U.S.-based property and casualty insurance firm, addressing challenges such as multiple source systems and data standards through agile methodologies. Their services included business and gap analysis, test automation, and performance testing, resulting in significant improvements in testing efficiency and cost savings. Feedback from the client highlighted Thinksoft's organized and resourceful team as key partners in managing a complex project successfully.

1. T r u s t t h e E x p e r t s
Casualty insurance @USA Global
A US based global Property and Casualty Insurance firm turned to Thinksoft Global Services Ltd (TGSL) for their Functional testing,
Business Intelligence (BI) and Data warehouse testing needs.The engagement brought into play TGSL’s range of services including
Business Analysis, Gap Analysis, Test Management, Release Management, Test Automation and Performance Testing of the BI solution.
Challenges faced
• Multiple source systems and Business Intelligence tools
• Lack of uniformity in data standards
• Analysis of over 700 reports spread over various reporting tools
• Parallel projects following agile methodology
How Thinksoft helped
Thinksoft’s cross functional testing teams worked in close
coordination with multiple stakeholders utilizing agile best
practices to ensure seamless delivery of multiple projects.
Thinksoft’s gamut of services provided the client with a one
stop solution for their complex and diverse needs.
Techno-domain experts from Thinksoft were involved in the in-depth analysis of the end-to-end reporting workflow
and provided a blue print flexible and scalable solution addressing the business requirements. The solution also
addressed the process requirements for implementing the solution in terms of Thinksoft’s agile testing framework
Delivery was based on an onsite/offshore mode with Thinksoft’s testing experts handling the test management of
the project onsite.Testing teams operated as per ‘Scrum’ best practices.
Consolidation of applications and hardware required testing for
• Application server migration • Database server version upgrade
• Application software changes • Browser compatibility
Regular releases were tested in terms of their functionality and regression impact. Production support ensured a
seamless end user experience.
• Claims module automated using Thinksoft’s proprietary ARTP framework
• Automation of regression test pack.
• Over 14000 re-usable scripts developed
Thinksoft’s SPEAR framework came into play for the performance testing over multiple releases
• Performance testing of MDX Queries for the MS SQL SSAS (SQL Server Analysis Services) OLAP Cubes.
• Benchmarking, stress and load testing of Claims application
Service Scope
Business Analysis
Test Management
Infrastructure
Upgrade/Migration
Data Warehouse
release management
and maintenance
Test Automation
Performance Testing

2. HP-QC
QTP
Load Runner
Cognos 7
Cognos Report net
MS Reporting Services
(MSRS)
MS-Access (MIS)
SharePoint
CRESTA
Distribution Management
Enterprise Risk
Management Solution
Third Party Claims
Administrators
Billing & Collections
Regulatory & Compliance
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or nature arising out of the use of, or inability to use any material contained herein. Any such material is provided “as is”, without warranty of any type or nature, either express or implied. All names, logos
are used for identification purposes only and are trademarks or registered trademarks of their respective companies.
About Us
Thinksoft Global Services is an independent Business Assurance and Testing Specialist specifically focused on the financial sector and with a global presence in APAC, the
USA, Europe, Middle East and India.With a track record of over 12 million person hours in testing, the company has a 750 strong work force with delivery centres in Chennai,
Bengaluru and Mumbai, supported by local offices in New York, London, Dubai, Singapore, Brussels and Sydney.
Thinksoft is ISO 9001:2008 and ISO 27001:2005 certified and its offshore test center at Chennai, India, is PCI:DSS and BITS-AUP compliant according to industry standards.
For more details visit, www.thinksoftglobal.com
T r u s t t h e E x p e r t s
Value Adds
• Change Management process revamped with an extensive
impact Analysis for the downstream systems resulting in
shorter turnaround time for releases
• Robust and user friendly TGSL proprietary automation
framework ARTEMIS was customized and utilized for
automation of another web application with an effort
reduction of 40%
• Automated Regression Test Pack resulted in reduction of
execution timelines by 90% and cost savings to the extent of
60%
• Thinksoft proprietary Data-warehousing Testing framework
SIROT was used for Data warehouse technical testing
which ensured 100% requirement coverage and traceability
Business Delivery Manager
Global Insurance Company
Client Speak:
“I really wanted to stop and take some time from my busy
schedule to provide feedback on the Thinksoft team. They have
been my partners in managing this challenging WSS upgrade
project and I really feel like I have a Thinksoft army assembled
behind me both on-shore and off-shore. The team is very
organized, dependable, fast learners, resourceful, dedicated,
flexible, superb problem solvers and true partners. Overall,
working with Thinksoft has been a real pleasure. I have
experienced the value of a top performing professional Testing
organization and I only want to strengthen the relationship going
forward. Thanks for the incredible experience”
Project Highlights
• Agile testing with Scrum methodology
• Effective test management of production defects with
assured TAT of one working day
Applications Satellite Systems Mgmt. / Reporting Tools
Policy Administration
System-l
Policy Administration
System-ll
Global Claims System
Reinsurance System
Financial System
• Performance testing with optimal reuse over multiple
releases due to flexible planning based on accurate
assessment of environment. Executed for 25 releases with
minor changes in the Performance test pack created
• Matured from testing projects to ‘Strategic partnership’