1. 3/19/2024 1
Observer Orientation Introduction
After covering the orientation information with your sponsor, your job
shadow is ready to begin.
Please sign the Orientation Checklist
so your sponsor can return it to the
appropriate facility contact.
Thank You
Welcome!
We’re glad you’re here
2. 3/19/2024 2
Observer Orientation Introduction
The purpose of the Observer/Job Shadow Program is to provide
interested individuals opportunities to explore their health care interests
by observing the work of Children’s Hospital and Health System (CHHS)
staff.
The following presentation is one way to meet the compliance
requirement that you complete a CHHS orientation prior to beginning
your job shadow. The presentation includes the following topics:
Introduction to the Organization, Your Role, and Rules of Conduct
Safety Procedures
Infection Control
Security
3. 3/19/2024 3
At Children’s Hospital and Health System, we strive to give children
the best health care.
To sustain that vision, we must:
Keep children healthy and families satisfied in the communities we
serve.
Build a worldwide, premier center for pediatric medicine.
Become known within the medical community for setting the clinical
benchmark for pediatric medicine.
CHHS Vision
Observer Orientation
4. 3/19/2024 4
Observer Orientation CHHS Mission
Our mission is to:
Provide high quality, comprehensive health Care services to children
appropriate for their needs.
Provide leadership, experience and expertise as a community, state
and regional resource to Advocate the health and well-being of
children.
Support Research and training activities that increase the knowledge
and understanding of the health care needs of children.
Be a center for the Education of health care professionals in the care
of children.
5. 3/19/2024 5
Observer Orientation Your Role / Rules of Conduct
Dress Code – Students must adhere to CHW
Dress Code Policy and Procedure. Clean
“business casual” clothes are appropriate. No
jeans, shorts, T-shirts, visible piercing (except
ears), or clothes that reveal skin other than arms
are allowed. Tights or hose must be worn with
skirts and no open toed shoes are allowed.
Attendance- For those who are observing for more
than one day, please contact your sponsor to
reschedule if you are unable to arrive for your job
shadow because of illness, change in schedule, etc.
6. 3/19/2024 6
Observer Orientation Your Role / Rules of Conduct
While observing at a Children’s Hospital and Health System
entity:
1. Don’t talk about patients with any unauthorized person in
public places.
2. Duplicating of any medical records is not allowed.
3. Handling patient equipment or personal belongings of others
is prohibited.
7. 3/19/2024 7
Observer Orientation Safety Procedures
To report an urgent safety related issue to Security
Services,
Dial 88 from any hospital telephone.
To request non-urgent assistance from Security
Services,
Dial 2552 from any hospital telephone.
At the main hospital, if you see a situation that puts your safety or
the safety of others at risk, you need to:
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Observer Orientation Safety Procedures
When certain emergency conditions occur at the main hospital,
they are announced on the overhead speaker.
Remember, you should be accompanied by your sponsor at all times. If a
condition code is called, look to your sponsor for guidance. You can also refer
to your Safety Card.
Emergency Condition Announcement
Fire “Fire alarm” + location
Missing child/person “Missing person” + description
Medical gas failure “Medical gas failure” + location reported + gas affected
Severe weather watch “The National Weather Service has issued a severe weather watch” +
duration
Severe weather warning “The National Weather Service has issued a severe weather warning” +
duration
HCC activation “The Hospital Command Center is being activated”
HCC activation + employee pool “Employee pool activation; available staff report to the hospital
auditorium”
9. 3/19/2024 9
Observer Orientation Safety Procedures
When certain emergency conditions occur at the main hospital,
they are announced on the overhead speaker.
Remember, you should be accompanied by your sponsor at all times. If a
condition code is called, look to your sponsor for guidance. You can also refer
to your Safety Card.
Emergency Condition Announcement
Bomb threat “Building alert”
Active shooter “Active shooter” + location (building, tower, floor, room)
Evacuation “Evacuation” + “full or partial” + location
Medical Emergency “Code blue” + location
External disaster “The external disaster plan is now in effect”
Hazardous spill “Hazardous spill” + location
Computer downtime “The ____ system is down; please use downtime procedures”
10. 3/19/2024 10
Observer Orientation Safety Procedures
External Disaster /
Mass Casualty Response
Should a large scale disaster occur in our community, Children’s
Hospital of Wisconsin prepares for incoming patients.
Follow your designated sponsor at this time.
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Observer Orientation Safety Procedures
Infection Control
Includes:
Hand Hygiene
Isolation Precautions Signs
Personal Protective Equipment
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Observer Orientation Infection Control
Hand Hygiene
Hand hygiene is the BEST way to prevent the spread of infection.
Use soap, water and friction.
Wash for at least 15 seconds, especially:
After the removal of gloves.
After personal hygiene.
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Observer Orientation Infection Control
Isolation Precautions Signs
Identify the type of isolation.
Located on the wall outside of each room.
Implemented for the safety of everyone.
Use of Personal Protective Equipment
Wear gloves, gowns, etc. when necessary.
Remove garments properly.
14. 3/19/2024 14
Observer Orientation Security
Parking
You can park in any non-designated space
in the parking structure. Non-designated
means any space that doesn’t have a sign
restricting use. The surface lot is for patient
families only.
Identification
ID Badges/Cards must be worn at all times.
ID badges can be obtained from your
observation coordinator.
Please return your badge in a drop box at
the end of your observation.
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Observer Orientation Wrap-up
Please sign the Orientation Checklist
so your sponsor can return it to the
appropriate facility contact.
Thank You!!!
You have completed the
observer orientation
