1. STANFORD
UNIVERSITY
CENTRE IN
CAPE TOWN
Student Handbook, Spring 2012
Bing Overseas Studies Program
Photo by anonymous, Spring 2011

2. CONTENTS
Program Calendar...………………………………………………….. 3
Contact Information.………………..………………………………. 4
Useful Numbers.……...……………………………………………….. 6
Welcome to Cape Town……..………. ……………………………..7
Who are we? ….………..……………………………………….………..7
Communications……….………………………………………………10
Program Event.....………………………………………………………12
Money Matters..………………………………………………............14
Health and Medical Care……………………………………….......15
Transport…………………………….…………………………………….17
Academic information..………………………………………………17
Service-Learning…………………………………………………………18
House Rules…………………………..………………………………….19
Accommodation for Guest………………………………………….21
Safety in Cape Town………………………………………………….23
Adapting to life Abroad.……….……………………………………24

3. PROGRAM CALENDAR (Spring 2012)
Arrival Date: Wednesday, April 4
Orientation: Thursday, April 5
First Day of Classes: Tuesday, April 10
Last Day of Classes: Friday, June 8
Final Examinations: Monday, June 11-15
Last day of Residence: Saturday, June 16
Departures: Sunday, June 17
ACADEMIC DATES (Spring 2012)
Preliminary Study
List Deadline: 5.00pm., Monday, April 2
Final Study
List Deadline: 5.00pm., Friday, April 20
Term Withdrawal
Deadline: 5.00pm., Tuesday, May 15
Change of Grading
Basis Deadline: 5.00pm., Friday, May 25
Course Withdrawal
Deadline: 5.00pm., Friday, May 25

4. CONTACT INFORMATION
Stanford Staff
NAME TITLE TELEPHONE /
EMAIL
tstanton@stanford.edu
Tim Stanton Program Director
021 447 1360
Finance,
Carol Esau Facilities and IT cesau@stanford.edu
Administrator 021 447 1360
Jennifer Student and Academic Affairs
McGhee Administrator Jennifermcghee@stanford.edu
021 447 1360
Janice janicem@stanford.edu
Service-Learning Coordinator
McMillan 021 447 1360
Jen Van
jenvanh@stanford.edu
Heerden Service-Learning Assistant
021 447 1360
Student Advisor and Resident amy.herbertson@gmail.com
Amy
Assistant 021 447 1360
Herbertson

5. Faculty
NAME COURSE TITLE EMAIL
The Archaeology of
John Parkington Southern African john.parkington@uct.ac.za
Hunter Gatherers
Cities in the 21st
Century:
Mary
Urbanization, maryvsimons@gmail.com
Simons
Globalization and
Security
Theory and Politics of stephan_klingebiel@yahoo.
Stephan Klingebiel
Foreign Aid de
Public and
Diane Diane.Cooper@uct.ac.za
Community Health in
Cooper
Sub-Saharan Africa
Xhosa Language &
Nolu Tyam Nolubabalo.tyam@uct.ca.za
Culture
Learning,
Development and
Social Change: Service- janicem@stanford.edu
Janice McMillan
Learning in the
Contemporary South
African Context
Preparation for
Community-Based
Timothy Stanton Research in
Community Health tstanton@stanford.edu
and Development
sgstanton@gmail.com
Timothy Stanton Western Cape Sites of
Sherry Stanton Memory –
REQUIRED
COURSE

6. PROGRAM OFFICE
Physical Address:
Stanford Program in Cape Town
11A Waverley Business Park
Mowbray
7705
Cape Town
Centre Telephone & Fax numbers:
Program Office 021 447 1360
Program emergency number 071 087 8965
Fax 021 447 1368
Other Useful Numbers
Emergency services 112 (cell phone) 107 (landline)
Police 10111
Woodstock Police Station 021 442 3117/21
Vetus Schola / Orbis Security Service 0720631653
Ambulance 10177
Fire Brigade 10111 or 021 535 1100
Table Mountain Rescue 021 984 9900/ 0861 106 417
Sea Rescue 021 405 3500
Groote Schuur Hospital (Public) 021 404 9111
Vincent Pallotti Hospital (Private) 021 506 5111
Freeland lodge 021 448 6420
David Kriel 082 455 4464
Annemarie Kriel 072 334 4482
Will’s transport 083 990 2832
Redbutton Internet Network (after hours) 0748523260 or 0713604341
US Consulate (colarcapetown@state.gov) 021 702 72300 / 021 421 4280 (Emergencies only)
US consulate Address: 2 Reddam Ave, Westlake
(off Steenberg Rd./the M42) |
Business hours: Mon-Thu 8:30-12:30
Lost/stolen credit cards:
Visa 0800 990 475
Mastercard 1-636 722 7111
Amex 1801 945 9450
A Stanford staff member will be on emergency duty 24 hours per day, every evening and weekend
throughout your program, for emergencies only (see safety section).
Office Hours
The program office is open Monday- Friday 9.00am – 5.00pm. If the office needs to be closed for
any reason outside of these hours, we will notify you ahead of time.

7. WELCOME TO CAPE TOWN
Welcome to Cape Town! You have chosen to come to one of the world’s most dynamic and
vibrant and diverse cities. Cape Town is one of the significant cities of South Africa. It holds an
important place as it plays a vital role administratively and culturally. Though the city has a soaring
population, its population density is still low, as it has a fairly large area. Cape Town is famous for
its natural and scenic beauty. Apart from the famous landmarks, it also houses a number of
picturesque beaches. This makes the city a thrilling place to visit and explore.
Interesting fact…….Cape Town is about 3 times the size of New York City, but has 5.25 million
fewer inhabitants! That puts about 23,000 people fewer in your particular sq. mile :o)
Stanford staff in Cape Town are here to help you to settle into life in Cape Town, and to help you
get the most from your time there, so please get to know us and ask us lots of questions!
WHO ARE WE?
Timothy Stanton
tstanton@standford.edu
Tim Stanton is Director of the Cape Town Bing Overseas Studies Programme. Prior to joining
Overseas Studies Tim founded and directed the Scholarly Concentration in Community Health
and Public Service at the School of Medicine. He helped found and served as Associate Director
and Director of the Haas Center for Public Service from 1985-1999. He has taught in African
Studies, American Studies, Education, Medicine, Public Policy, and Urban Studies.
Beyond Stanford Tim leads a US initiative on community engagement and research universities as
Engaged Scholar for Campus Compact, a national coalition of college and university presidents
dedicated to promoting civic engagement and service-learning in higher education. He has
published numerous articles on service-learning and engaged scholarship, and a book, Service-
Learning: A Movement's Pioneers Reflect on its Origins, Practice, and Future.
Tim first came to Cape Town in 1996 to participate in a conference at UCT. Starting in 1998 he
has come here regularly on behalf of Stanford and to carry out various consulting assignments for
South African universities and organizations. His wife, Sherry, is from Cape Town and served as
student affairs administrator for the 2006 and 2008 pilot Overseas Studies programs here.
Janice McMillan
Janicemcmillan@stanford.edu
Janice McMillan is Service-Learning Coordinator at the BOSP Cape Town Centre. She has a
background in adult education and sociology and has been involved in service learning since 1999.
Janice is also a Senior Lecturer at the University of Cape Town (UCT) where she has been since
1994. At UCT she is based in the Centre for Higher Education Development (CHED) and co-
ordinates the UCT Global Citizenship: leadership for Social Justice programme, a co-curricular
programme across all departments at UCT. In particular she is the Convener of a course called
Thinking about Volunteering: Service, boundaries and power, which is a critical reflection seminar
for students involved in community service. Janice also works with academic departments on

8. service learning curriculum and staff development. She is a Board member of SHAWCO, the
student volunteer organization, and a member of the UCT University social responsiveness
committee (USRC). Janice is from Cape Town and her teaching and research interests lie in the
intersection of education and development, in critical approaches to service learning, and social
justice education. She holds a PhD in Sociology with a focus on qualitative service- learning
research. She also has a passion for swimming, wine tasting, cooking, and reading travel books!
Jennifer McGhee
Jennifermcghee@stanford.edu
Jennifer McGhee is the Student and Academic Affairs Administrator at the BOSP Cape Town
Center. Jennifer comes from Liverpool in the United Kingdom, The ‘pool of life’ as ‘Scousers’ like
to call it, is also famous for producing ‘The Beatles’, and of course her beloved Liverpool Football
club. Jennifer recently earned her MA in Cities, Culture & Regeneration with a thesis she
developed in collaboration with the Development Action Group (DAG) in Cape Town, focusing
on the role of NGOs in facilitating community participation in urban development. Prior to her
graduate studies, Jennifer had experienced the magic of South Africa’s Mother city as a volunteer,
working at various schools and non-profit making organizations throughout the city. Armed with
this experience, Jennifer served as International Program Coordinator for the American Institute
of Foreign Study (AIFS), managing international study abroad programs for American students
around the world, including Cape Town. Jennifer has coordinated overseas study programs and
service learning placements in and around Cape Town for six years. At AIFS Jennifer was also
Marketing & Operations Coordinator while based in London for various American overseas
programs. Prior to this work Jennifer developed a gap year program ‘Global Adventures Project’
(GAP) for AIFS, which enables students to join volunteer projects around the world, as part of
their gap year experience. Jennifer is looking forward to welcoming students to Cape Town and
answering questions like what does ‘scouse’ mean? And sharing her passion for this energetic and
vibrant city.
Carol Esau
Cesau@stanford.edu
Carol Esau is the Finance, Facilities and Technology Administrator for the BOSP Cape Town
Center. She was born and raised in Elsie’s River, a township on the Cape Flats. Carol's many
years of administrative experience includes working at Rhodes University in Grahamstown,
University of the Western Cape and in the office of Archbishop Emeritus Desmond Tutu during
his tenure as Archbishop of Cape Town. She also lived and worked in Windhoek, Namibia before
it gained its independence from South Africa. Carol enjoys walking and doing yoga/pilates. She
lives in Rondebosch with her husband Matthew, a priest in the Anglican (Episcopal) Diocese of
Cape Town.

9. Jen Van Heerden
jenvanh@stanford.edu
Jen is currently completing a Masters in Social Anthropology and has an academic background in
Medical Anthropology and Social Justice. She has been based at Enkululekweni Wellness Centre
in Khayelitsha, doing participatory research with a group of elderly women focusing on disability
grants as well as access to sanitation. Jen is on the Board of an amazing UCT student-run non-
profit called Ubunye. Jen is a vegetarian who hates vegetables, particularly if they are green and
leafy. She has a collection of hookah/shisha pipes and does a bit of running and yoga when the
mood strikes.
Amy Herbertson
aherbtsn@stanford.edu
Amy is the Resident/Student Assistant at the BOSP Cape Town Center. She is excited to be back
in Cape Town to support students in their adventuring and discovery of this fantastic city! In her
position as RA, she hopes to encourage bold (but safe!) exploration. Additionally, her goal is to
foster an academic environment of curiosity and approaching cultural unknowns with empathy,
openness, and compassion. While at Stanford she was an active member of the Women's
Community Center and a regular in the Co-Op scene. The last time she was in South Africa she
bungee-jumped off the world's highest commercial bungee. Plans for future South African
adventures include Alligator Cage-diving and abseiling down Table Mountain!
COMMUNICATIONS
Resources
All students are given a welcome pack including the following:
Student & Program Handbook
Student welcome letter
Personal information form
RICA form
Computer network agreement form
Emergency card/ useful numbers
Cape Town 2012 guide book
Cape Town maps
Whistle
All students will be asked to read the handbook thougherly, and sign that they have received, read
and understood the information in the welcome pack.

10. Mail
You can receive mail and packages at the Stanford centre.
The address to give family and friends is:
Stanford Center in Cape Town Student
YOUR NAME
PO. Box 14041
Mowbray
Cape Town
7705
If a parcel is sent, the local post office in Observatory will hold it. Once the post office has
received the mail, the Stanford centre will be notified and the relevant student can collect
their mail from the post office.
• Packages must be addressed to YOUR NAME c/o Stanford Centre in Cape Town
• Each student has a mailbox at the Stanford center. If you receive mail, staff will collect it from
the post office and put it in your mailbox.
• Please note that packages can take several weeks to reach South Africa. If for any reason
mail or a package arrives after your departure, we will be unable to forward the package
onto you. Please, therefore, remind friends and family of the programme dates so that
parcels do not arrive for you after the programme has ended.
• If you plan to receive FED-EX packages during the program, it can be delivered directly to
the Stanford centre during office hours, at the physical address at the front of this
handbook.
Telephones
Making direct-dial landline calls to the US will be very expensive so we recommend that you have
an International calling card to make all your calls. If you do not already have one you can
purchase one with calling charges from as little as 5¢s (South African Rand) a minute. There are
two telephones at the residence, which can only be used with a calling card. The landlines phones
do receive incoming calls. There are also public telephones in Observatory town center, less than 5
minutes walk from the residence.
Cell Phones
It is compulsory for every student to purchase a local cell phone. The Stanford Center has
negotiated for students to purchase a basic pay as you go cell phone with MTN. The cost of the
cell phone is approximately R100. Students will be able to purchase airtime top up vouchers for
making local calls and sending SMS. Students are responsible for the RICA of their own cell
phone. Students are asked to read and sign the RICA declaration in the welcome packs, and agree
to safely dispose of the SIM card after the program has ended. We also ask students to think about
donating the handsets to the program, or ensure the handset is used responsibly within the
community.
South African cell phones operate on the GMS system. The country code for South Africa is 27,–
to dial from the US enter 011 before this number then the local number. If the local number
begins with a zero drop this initial zero before dialing the number.

11. USA to SA
To call from the U.S. dial: 011 27 + area code + number
SA to USA
To call the U.S. from South Africa dial: 001 + area code + number
Stanford strongly recommends that you purchase international calling cards to make calls back to
US.
Internet, E-mail, Printing & Computer Access
E-mail is the most used method of keeping in touch with family and friends back in the U.S.
However, Internet access in South Africa operates very differently to the US. Internet access is
purchased in terms of mega-bites. Therefore the more you download and upload the more mega-
bites will be used. Modest use of the Internet for checking email is recommended. Downloading
images, music etc. will be very costly.
• Notification of all Stanford events and news updates will be made through e-mail, and students
are advised to check email every day.
• Computer facilities are available at three locations; Residence, Stanford Centre and UCT
• No computer or printer should be removed from its current location or disconnected from the
network.
• Computer facilities are for Stanford in Cape Town students only
• Students are responsible for dealing with any problems that arise with their own personal
laptops. Although Stanford staff can be consulted for assistance with your computers, they are
not the responsibility of Stanford.
• Students are asked to read and sign a computer network agreement, which outlines the rules
and regulations of using the computer network at the Stanford center and the residence.
Internet
The Internet in South Africa does NOT resemble that found at Stanford. Because there is limited
access due to a very small number of cable connections between southern Africa and Europe, the
cost of Internet usage in South Africa is far greater than it is in the US and at Stanford. The speed
is much lower. For these reasons students should not expect to use the Internet in Cape Town to
engage in online coursework, download and watch movies, or conduct other bandwidth-intensive
activities, which they may do without thought at Stanford. It is critical that students adjust their
expectations accordingly.
Internet at the Stanford Centre
The Stanford centre has four desktop computers with open access to the Internet. Students are
able to use their own laptops to access the Internet wirelessly in the student lounge area using the
voucher system explained below.
Internet at the Residence
Wireless Internet is available at the residence.
The programme will provide students with four vouchers throughout the program. Each voucher
is for 1.33GB of bandwidth per student. The vouchers will be issued to each student at the centre
on the dates below. If you exceed your voucher allocation before you receive your next voucher,
you can purchase additional bandwidth at 20c per mega-bite directly from the Red Button website.
There are two Stanford computer stations at the residence, which have ADSL Internet access for
email for communal use at Freeland Lodge. The wireless system and the ADSL system at the
residence operates on the same voucher system. Please note, that the wireless system at the centre
also operates using your voucher credits.

12. As there are only two-computer stations at the residence, there is a preliminary 30-minute limit for
each period of Internet use. This will allow students without laptops equal access to the Internet.
This time limit will be reviewed on a regular basis by the RA and program coordinator.
Internet vouchers will be distributed at the center on the following dates:
1) 5th April
2) 26th April
3) 17th May
4) 31st May
If the Redbutton network goes down at the residence after hours, please let the RA know, who
will then call: 0748523260, or: 0713604341 (Redbutton after hours number) to investigate the
network problem.
If the network goes down during office hours, please contact Carol as the Stanford center.
UCT Computer Access
You will have access to the Internet and computer stations at University of Cape Town. Students
will also have access to Vula to access course materials. There are also photocopiers and printing
facilities at the University. Students wishing to print at UCT need to purchase printing cards at
the University.
Internet Café’s
There are several Internet café’s in the Observatory area for uploading photographs etc., at a small
cost.
Abuse or Misuse of the Network
All students are required to sign a network agreement before being able to connect to the network.
Contravention of any rule pertaining to use of the network will result in a block on access to the
network, and possibly, disciplinary action.
Printing, Photocopying, Scanning and Faxing
Stanford has provided a black and white laser printer at the residence for use by all students.
Stanford will provide the toner cartridges and students will be asked to provide their own paper.
These services are also available at the centre. Students have access to a black and white laser
cluster printer. Again Stanford will provide the toner cartridges and students will provide their
own paper. For photocopying, scanning and faxing, please consult a Stanford staff member for
costs.

13. Rags 2 Riches
SHAWCOs Rags 2 Riches recycles quality used clothing and sells the clothing at affordable
prices. SHAWCO places containers in student residences, faculty buildings and offices at the
University of Cape Town, and at the Stanford center. Students and staff fill the containers with
any clothing they no longer need. SHAWCO collects the donated items from the containers on
set dates. Rags 2 Riches is a Social Entrepreneurial project planning to run as a social business. All
profits from this venture are directly used to fund the SHAWCO Saturday school and sending
these Learners through University.
Suggestion box
There is a suggestion box at the Stanford center. We value your constructive ideas and suggestions
on all aspects of the program, and look forward to receiving your suggestions. Alternatively, you
can shat to staff directly about your thoughts & ideas, we would be happy to hear them!
PROGRAM EVENTS
Orientation
Program Orientation: Thursday, April 5
Service-Learning Orientation: Thursday, April 12
UCT Registration & Public Transport Orientation: Friday, April 13
City Orientation: Saturday, April 14
Communities Orientation: Wednesday, April 18
Peninsular Orientation: Friday, May 4
Bing Events
Welcome Meal: Friday, April 13
Farewell Meal: Friday, June 15
Bing Excursion: Friday, May 18-20
Cultural event 1: Saturday, May 5
Cultural event 2: TBC
Optional Events
Other optional events may be added to the Schedule throughout the program.

14. Cultural Events
Most, but not all, of the events are funded through the generosity of Peter and Helen Bing. Their
purpose is not only to enhance students’ cultural awareness, but also to foster a sense of
community.
All events are offered under specific conditions, namely:
• For the Bing Events; Welcome Dinner, Farewell Dinner, the weekend excursion, two Bing
cultural events, and the other programmed culture events (City tour, Peninsular tour) it is
assumed that all students will attend. For other optional events, students will be asked to sign
up to attend and tickets/bookings made accordingly.
• If an event is required, or if you indicate that you will attend an event, and then do not do so,
you will be charged the full amount of any cost incurred that cannot be cancelled or
recovered. Sometimes, theatre tickets can be offered to non-programme members, but only if
they are prepared to pay full price for them.
• There will be a co-payment of R200 for the weekend trip, and co-payments for the other two
cultural trips will be announced throughout the program. Co-payment of either 10% or R35
($5), which ever is less, is required of all students attending. If paying this will cause financial
difficulty, please speak to the Director about the matter. Co-payments are not required for
meals or other day trips.
• Students who inform the program that they cannot attend a particular event on the date
offered will not receive funding to attend the event on another date on their own.
• Detailed information about each event will be distributed, usually by e-mail, to all students
prior to the event.
• Notification of those costs which are not be covered by the Programme, if any, will be included
with the detailed information.
• Transport costs for events occurring outside Cape Town will normally be covered. If you
choose to travel to or from an event independently, the Programme will not cover the cost of
doing so.
• All students are required to write a personal letter to Peter and Helen Bing, which should be a
serious reflection of their overall experience on the Programme. This is not only so that the
Bings receive feedback on how their support of the overseas programs is being applied. It is
also a matter of “reciprocity” - a courtesy that indicates to them that their support of the
Programme is of some value to you and that you are prepared to spend time to tell them about
it. The letter does not need to make any reference to, or express gratitude for, the funding of
the specific events, although they can be referred to, of course. These letters must be written
on headed notepaper, available from Jen, and should be handed into the office no later than
Friday 8th June 2012.
• Students who do not write a letter, as described above, will be excluded from the second group
dinner, or the final event of the term, whichever falls later.

15. UNIVERSITY OF CAPE TOWN
UCT
All students will register at UCT, and will have a UCT ID card. This allows student’s access to
UCT campus, library, computer network, Vula, Jammie shuttle bus service, and sports and
recreational clubs & societies. Membership fees maybe applicable to some clubs. UCT also has a
newly built gym. Students can join for a fee of approximately R300 per quarter (UCT prices are
subject to change).
Library
Students can check books out of the UCT library. Students are responsible for any late return
charges of books to the library. There is also a small library at the centre, which will have at least
one copy of the majority of books required for your courses, for short – loan and reference only.
MONEY MATTERS
Currency
The currency in South Africa is the RAND or the ZAR. As of 03/22/12 are 1.00 USD : 7.712
ZAR. The Rand is denoted by the symbol R1. R7 = $1. Foreign currency can be exchanged at
commercial banks, American express and Rennies Travel. Notes issued include R200, R100, R50,
R20, R10; coins R5, R2, R1, 50c 20c, 10c, 5c. Currency exchange rates are available at banks and
are published daily in the press.
Budgeting
Budgets and spending habits vary enormously. A good budget for personal spending is
approximately $900 per month in Cape Town. If you plan to add other excursions add $100-200
for each trip you plan to take. There are a number of excursions offered by Stanford and certainly
enough to do in Cape Town to keep you occupied the whole time.
Emergency Money
Should you need to have emergency money wired to you during the program, you can use either
the Amex MoneyGram service or Western Union.
• American Express guarantees to transfer a sum of money within minutes from the U.S. to
Cape Town. (For example, it would cost $40 to have $500 sent, $20 to have $200 sent.) For
more information regarding the MoneyGram service, in the U.S. call 1-800-543-4080.
• The fastest and most efficient way to get money transferred is through Western Union’s
WILL CALL system. Depositors in the U.S. phone Western Union at (800) 325-6000. They
can then organize to send the money either on a credit card or by purchasing a money order.
Money Handling Recommendations
• Try to exchange money at a bank or post office during the week. Most banks are open for
limited if any hours on the weekend.
• Try to avoid "Bureau de Change", these always charge commission and generally offer less
favorable exchange rates.

16. • Don't over tip. Refer to a staff or advice on tipping. In some places, a tip may already be
included in your bill.
• Never, ever carry large sums of cash on you. If it is lost or stolen there is no way to replace it.
ATM Cards
ATM machines are the best way to access funds internationally.
Before using your ATM card internationally, make sure you have informed your bank that you will
be abroad for the quarter. This will prevent the bank putting a block on your account. Accessing
your personal bank account for funds will allow you the best exchange rate (5% or more better
than the retail rate given by most banks).
Credit Cards
The most recognized are Visa, MasterCard or American Express (Visa is the safest and most widely
accepted). If you have a PIN for your credit card, you will able to get a cash advance at an ATM,
however, cash advances should be used in an emergency only as interest rates are very high.
Travelers’ Checks
Travelers’ checks a safe and most reliable form of money when travelling. All major U.S. travellers’
checks are accepted in South Africa. The most widely recognized are American Express, Bank of
America, Barclay, and Citicorp. Keep track of all checks as you spend them by keeping a written
record separate from the checks.
VAT (Value Added Tax):
Currently set at 14%, VAT is included in the marked/quoted price of most goods and services.
Foreign visitors are not exempt from paying VAT on purchased goods. They may, however, claim
back VAT paid on items taken out of the country when the total value exceeds R 250.00. Receipts
can be taken to the VAT office at Cape Town international airport at the time of departure to
claim a refund.
Meal Money
Every student will be given a ATM card for Standard Bank, and a four-digit pin code. Meal money
allowance will be loaded onto the ATM cards every two weeks automatically. Students can then
withdraw the cash. No advances will be given unless cleared with the program Director. Students
will be charged R50 for lost cards.
Meal money will be loaded onto student meal money ATM cards on the following dates:
1) 5th April
2) 20th April
3) 4th May
4) 18th May
5) 1st June
Meal money will be given to students up until the day the student departs the program.
Please note, that the cost of course readers, and Bing event copayments will be deducted from your
meal money. You will be informed of this in advance via email.

17. Health and Medical Care
We hope you remain fit and well during your stay in Cape Town, but you may find that at some
point you need to see a doctor. If you do fall ill, here are the procedures you should follow:
In the event of illness you should contact Stanford staff. (Resident assistant, and/or program
coordinator) in the first instance. If necessary you can ask a friend to do this for you, and we will
help to make a Doctor’s appointment as soon as possible.
IF YOU ARE ILL OUTSIDE OF OFFICE HOURS………..
You have two options:
1. In an Emergency, dial 112 (from cell phone) for emergency services, and state that you
require a Private hospital. You will be taken to Vincent Pallotti Hospital, then call
Stanford staff. If you are taken to a state hospital (Groote Schuur Hospital) state that you
have private medical insurance, and you will be transferred to a private hospital.
2. If the situation is less urgent, but you feel you need assistance, contact Stanford staff
immediately on: 0710878965 (24hr emergency number) Program this into your phone
under the header ICE. ICE stands for “In Case of Emergency” and emergency services
normally look for these numbers first.
3. Common illnesses such as colds and flu in most cases will not require medical assistance. If
you visit a local pharmacy, ask a qualified pharmacist for advice. You will usually be told
which medicines you can buy over-the-counter to make you feel better.
When you visit the doctor, please make sure you take along your medical insurance claim form.
The doctor must fill in the medical aspect of the form, and sign. Please ensure to request and
keep all receipts from medical expenses to support your claim. Consult your individual medical
policy for coverage details, inclusions and exclusions.
Personal Health Care
• In the event of any medical emergency (blood loss, unconsciousness or disorientation), call for
an ambulance. DIAL 112. Program into your cell phones!!!!!
• Contact Stanford staff as soon as it is safe and practical to do so.
• Locate the first aid boxes in the kitchen of both residences.
• Look out for each other and let staff know if you have concerns about any student’s health,
physical or emotional.
Remember too that you can come to a staff member at any time if your need to talk, are feeling
depressed, disorientated or struggling to cope with being in Cape Town.
TRANSPORT
Public Transport
We have a public transport orientation on Wednesday 11th April. You will be accompanied by
Stanford staff on the infamous mini bus taxis into town, we will negotiate the minibus taxi system
into the city, and travel back to Observatory via train. At the end of the orientation you should
feel comfortable with using public transport.

18. Mini-bus Taxi
Public transportation in Cape Town consists of trains, buses, and 'mini bus-taxis'. While these
modes of transportation are generally safe during the day, students are highly discouraged from
using them (especially trains and mini bus-taxis) outside of regular commuter hours (7:30AM to
5:30PM, M-F). In South Africa, 'mini bus-taxis' are very different from the traditional 'metered'
taxis that most of us are used to in the States. They are much cheaper than conventional metered
taxis (most fares are under R10), and are heavily used by Capetonians from poorer townships and
outlying areas. Mini bus-taxi routes and stops can be extremely confusing, and you shouldn't
attempt to ride them alone, especially when traveling to the townships and areas at a significant
distance from the city. If you choose to take a mini bus-taxi, travel with at least 2 other students,
preferably with someone who is very familiar with routes and destinations. You should NOT
board a mini bus-taxi that is empty and you should remove valuables and/or keep money in a
secure place before you leave. All students will participate in a practical public transport
orientation with Stanford staff during orientation week.
Train
The train has two different ‘classes’ of travel. Metro – which is the general carriage, and Metro-Plus
which is the ‘upper class’ carriage. Usually the difference is that security will be present on the
Metro-plus carriage. Although this is not always the case. We recommend that students purchase
tickets for the Metro-plus carriage, which is usually R1 or R2 more expensive than a general ticket.
The UCT Jammie Shuttle
The “Jammie” transports students to all parts of the UCT Campus and adjacent neighborhoods.
The two stops nearest to the Stanford residences are at the Health Sciences Building, Route 9C,
in Anzio Rd. and Liesbeeck Gardens, Route 9, on Durban Rd. near Mowbray Station. The
Jammie shuttle runs every 10-15 minutes in Durban Rd and 20-30 minutes in Anzio Rd. The
route map and schedule can be downloaded at
http://www.uct.ac.za/students/services/transport/maps/.
Transport for events or activities will always be covered by the programme.
Transport for optional events will be included in the price quoted to you.
Private (Metered) Taxis
When exploring the city, you are strongly encouraged to use an organized/metered taxi service
(Excite Taxis) for transport around the city. We specifically recommend that students use this
service when travelling in the evenings. Excite have various size vehicles, and can take up to 7
passengers. Planning ahead is important; you can call ahead and order a taxi to pick you up at
specific times, door to door, safe transport. Excite Taxi’s: 021 448 4444
Placement Transport
Transport will be provided to and from service-learning and/or research placements that require
transport, and a transport schedule will be distributed. If you are able to use public transport to
access your placement site, the cost of doing so will be reimbursed. Using public transport is
encouraged where possible. Transport to and from organizations is a necessary, but significant cost
to the program, and contributes to a large carbon footprint! The program provides transport to
placements organized into a specific schedule in the most efficient and cost effectively way
possible.

19. Transport Costs
Once the schedule is confirmed with students, students are asked to stick to the transport group as
outlined in the transport schedule. If students fail to use the transport provided, without a
minimum of 24 hours notification of cancellation, the student will be charged the full cost of the
one-way transport to their placement. If the partners are responsible for the cancellation of the
transport due to a change in the organization’s plans, then with confirmation from the
organization, students will not be charged for transport.
Transport Cost Guidelines:
Location Cost – One Way
Khayelitsha R220
Gugulethu R190
Nyanga R190
Mitchells Plain R200
Lavender Hill R200
Pinelands R150
Athlone R150
ACADEMIC INFORMATION
A class schedule, and program itinerary will be circulated at orientation.
General notes:
• Academic deadlines are set, as illustrated previously.
• Consult course syllabi for specific course related information and material.
• Punctuality – All lecturers have a full teaching schedule, and should not be expected to delay
the start of a lecture or re-schedule due to students failure to attend classes. Failure to attend
classes or service-learning placements may adversely affect final grades.
• Personal travel away from Cape Town is not a valid reason for requesting changes in class or
service learning times, or assignment deadline dates.
• If you are taking a course with flexible units, consult with your lecturer to determine the
additional work required for those units.
• Dates of official program sponsored events and academic trips will be announced throughout
the program.
• Books are available for purchase at Clarkes book store. Telephone: 021 423 5739. Note,
opening hours; Monday – Friday: 9am to 5pm, Saturday: 9am to 1pm. The bookstore is not
open on Sundays.
Library & Course Readings
• Most courses use Vula to post academic readings
• If your course has a reader, it is available via pre-order only. If students sign to order a reader,
the student is responsible for the full cost of the reader, even if the course requiring the reader
is dropped. The cost will be deducted from meal money.
• The center has a library. Books can be borrowed, but must be signed out and signed back in
using the loans book. The system operates on an honor system, so please make sure you
follow the rules.
• There is no loan limit on books, but we ask that students be mindful of returning popular
books, or books required for courses for other students to utilize.
• There is a library catalog available on the bookshelf, with a list of available books.

20. SERVICE-LEARNING & RESEARCH PLACEMENTS
Students are expected to engage in service-learning, which is integrated with one or more course
offerings each quarter. Service-learning is a means of getting to know aspects of South African
society, which are largely inaccessible any other way. More information about research and service-
learning opportunities can be found on the BOSP Cape Town Program website.
It is our intention to provide a service-learning program that;
• Integrates service to the local community with academic study
• Complements classroom learning with practical experience
• Develops personal skills
Many of you will be taking part in an integrated approach to learning and community involvement
by being active in service projects. All of the service placements are designed to meet the needs of
local communities and help build a network of social responsibility.
Service-learning in a local South African community will be a physical and emotional challenge,
unlike anything students have undertaken before. Students will require patience, understanding,
compassion and a good sense of humor!
Service placements are made based on the interests, goals and needs of the community, and the
skills and experience of the student. Students are expected to work at their service placements 2
full days per week as scheduled: Wednesday and Thursday. Service-learning placements will
commence on Thursday, April 19, 2012. During orientation week, students will have the
opportunity to discuss service-learning opportunities and interests, and visit some of the
communities involved.
Service-learning and Research Claims & Reimbursements:
Request for funding for use at service-learning and research placements
There is a small budget available for students to access that can be used to cover costs associated
with their service-learning placement. Please note the following:
• Each student may apply for a maximum of R200.
• The money can be used to cover all non-transport related costs. Travel reimbursement must
be applied for separately.
• Students may apply for money to cover photocopying, printing photographs, stationary, and
for purchasing refreshments at the end of the quarter. Pricing guidelines for photocopying are
outlined at the copier machine.
• Students at the same placement may apply in a group for a group project.
• If students would like to access more money, or for different purposes as outlined here, please
be in touch with Jen van Heerden or Tim Stanton for research.
The procedure for applying for funding from the programme is as follows:
• Complete a request form and hand to Jen van Heerden or Tim Stanton for research.
• Once your request has been approved, students may go ahead and purchase whatever supplies
they need.
• Students will not be given a cash reimbursement, but will have the money added to their meal
allowance. If students apply for money after the last meal allowance for the quarter has been
allocated, they will be reimbursed with cash after handing-in a receipt.

21. • Students MUST hand-in receipts before reimbursement. Students will not receive any money
without handing in a receipt.
• Receipts must be handed in by June 8th 2012. No late receipts will be accepted and students
will forfeit reimbursement if they do not hand-in receipts on time.
• IMPORTANT: We will not reimburse students for money that has not been pre-approved.
Research
Students in the Cape Town program are encouraged to engage in a targeted, community-based
research project sponsored by the Program and a set of Western Cape community organization
partners. Although students may choose the focus of their research, it must respond to
information needs expressed by Western Cape communities or NGOs and be endorsed by one or
more of the program’s partner organizations.
The targeted research option is best pursued by students who choose to study in Cape Town for
TWO QUARTERS, or at least during Spring Quarter and the following summer. Research
projects for Winter Quarter only are not likely to be approved. Contact Tim Stanton for more
information.
ACCOMMODATION IN CAPE TOWN
While attending the BOSP Cape Town Programme you will be staying at either 6 Herschel Road
(Freeland Lodge) or 8 Herschel Road in the Southern suburbs neighborhood of Observatory. Both
residences are next to each other, with access between both properties via a lockable door. There
are two students per room, unless otherwise requested (see rooming list).
Most students find these accommodations to be satisfactory. They enjoy the friendships that they
develop with classmates and the time to share and reflect on their experience in the program.
However, students should also note that the space is small and very public, which makes privacy a
challenge at times for some. While the housing provided is far superior and more comfortable
than that experienced by most South Africans, it may not resemble Stanford’s most comfortable
dormitories or the kinds of homes many students are accustomed to in the US or other first world
countries. We encourage students to come to Cape Town to experience it as it is, as most South
Africans do, and not to continually compare it to “home.” An accepting, inquisitive attitude will
serve you well and help ensure that you have a fantastic experience.
Housing Staff
Freeland Lodge and 8 Herschel Road properties are managed by David and Annemarie Kriel.
David and Annemarie are siblings who have been managing student accommodation in
Observatory for many years. They will be at the lodge frequently to look after maintenance issues.
If there are any issues or problems with the residence, contact the RA who will then contact David
immediately.
David Kriel: 0824554464
Annemarie Kriel : 0823344482
Cleaning
Zenele is the housekeeper at Freeland Lodge and 8 Herschel Road. Common areas are cleaned
three times a week, Monday, Wednesday, Friday. Bedrooms WILL NOT be cleaned; this area is
the responsibility of the students to keep clean. There is also a handyman - Patrick who maintains
the buildings and does repairs.

22. Laundry
There are laundry – washer / dryer – facilities in the accommodation (three washing machines and
one coin operated tumble dryer which takes R12, 2-new five-Rand coins and a two Rand coin).
Bed linen
Linen is provided, however you are expected to wash your own linen, make your own beds, and
keep the rooms clean and tidy. Towels are provided, but can also be purchased locally for 80 Rand
if you would like additional towels.
Meals
Meals will be provided for you at the residence five evenings per week (Sunday through to
Thursday), by a catering company called “The Business of Catering”. Hot evening meals will be
provided at approximately 6pm each evening. You will have access to a communal kitchen for
cooking and preparing Lunch and breakfast. Each student will receive a meal stipend as previously
discussed. There are many local grocery shops in the area to purchase breakfast, lunch and dinner
to suit any budget. The Observatory area is full of student bars, cafes and restaurants, specifically
designed to cater for all tastes, and student budgets.
ACCOMMODATION FOR GUESTS
As mentioned above, overnight guests are not permitted at the residence. There are, however,
some other local options for friends and family to try:
Koornhoop Manor House
Cnr Wrensch / London Roads
Observatory, Cape Town
(+27) 021-4480595
Just 2 minutes walk from the Stanford houses -- 8 en-suite double and single rooms and 2 large
furnished self-catering apartments (3 bedrooms, lounge and kitchen). Offers a full-spread
continental breakfast, secure parking, a beautiful big garden to relax in, and personalized service
from hosts - Vic and Trish Smith.
33 South Boutique backpackers
33 South, 48 Trill Road
Observatory, Cape Town
(+27) 21 447 24 23
email: info@33southbackpackers.com
http://www.33southbackpackers.com/
Opened at the end of 2007, just around the corner from the residence. "Boutique Backpackers" is
a new concept which describes 33 South's ideal: a trendy, themed, stylish, clean, comfortable
(boutique) establishment which still maintains the key features of a great backpackers: it's homely,
communal, affordable, safe and has a self-catering option.
Brentwood Guest house
+27 (0) 21 448-8840
8 en-suite double rooms (3 with fireplace). Home from home hospitality and value-for-money
accommodation. Dinner on request. No children under 12.
Little Scotia Guest house
5 Rustenburg Avenue
Rondebosch , Cape Town

23. Tel: (+27 21) 686 8245
email: scotia@new.co.za
http://www.scotia.co.za/
Fifteen guest-room B&B located in Rondebosch (the neighborhood next to Obs). “Little Scotia is
a relaxed and homely Bed & Breakfast guest house in the heart of historic Rondebosch on the
doorstep of the University of Cape Town (UCT). The homestead, though steeped in history, has
been tastefully modernized.”
Aloe House B&B
Frank Gaude
12 Howe Street
Observatory, Cape Town
Tel: +27 214485337
E-Mail: frank@aloehouse.co.za
http://www.aloehouse.co.za
Small (2 room) guest house located 4 or 5 blocks away from the Stanford houses.
Wild Sage Mountain B&B
70 Arnold Street
Observatory, Cape Town
Small B&B offering 2 self-catering apartments (each with 2 rooms). Also about 5 blocks from the
Stanford houses.
At Villa Garda B&B (Mowbray)
5 Osborne Rd
Mowbray, Cape Town
Frederic Rusterholz
+27 21 762 1543
Safety & Security in Cape Town
While an overseas study experience is usually an extremely safe one, it is important to remember
basic safety precautions that anyone should take in an unfamiliar environment. Most experts
would advise that the likelihood of someone traveling overseas being involved in an incident is
extremely low.
We recommend that all students register with the local American embassy, Smart Traveler
Enrollment program (STEP):
http://travel.state.gov/travel/tips/registration/registration_4789.html
We also ask you to complete on arrival a ‘Personal information sheet’, which will be kept on file at
the student center in case of emergencies. All information is confidential and will be held securely.
Program & Residential Safety & Security
Overview of Observatory’s Social Context
Concentration of Students especially international students
• Observatory is generally a safe, student orientated neighborhood, but outsiders know that
international students are likely to have computers, electronics, cameras and money, leading to
opportunistic crime. Thus, there is a need to be cautious and vigilant at all times.

24. Neighborhood Resources
• Vetus Schola is the local security company in Observatory, but will be taken over by Orbis on
May 1st 2012. The same contact number is applicable for both organisations. They are available by
calling: 072 063 1653 if there are suspicious people or activity around the house. If called, they
will come and escort them away. Security officers are also available by telephone as walking escorts
from clubs and restaurants in the neighborhood to the residence in the evenings.
• Woodstock Police service Observatory. The Stanford centre has good contacts with them, and
are in contact with them regularly for crime updates etc. Telephone: 021 442 3117/210
• Obs Neighborhood Watch. Stanford is a member of the Observatory Neighborhood Watch
program. There are walks taking place in Observatory 10 -15 times each month. Students are
encouraged to join these walks. The schedule is available from the Stanford center.
Homelessness & Solicitations on the street
• Do not give money to homeless people or street children, as there is no way of knowing if that
money is used for drug &/or alcohol problems. There are food vouchers from a scheme called
“food in the hood” that are available at Pick n Pay and Kwik Spar. You can give homeless people
these vouchers, which can be exchanged for food.
• Never respond to solicitations at the residence. This helps to prevent people from hanging
around the residence expecting handouts.
• If homeless people are found sleeping on the residence stoop, call the local security service to
remove the person. Do not attempt to interact with the homeless, as their behavior can be
unpredictable.
• If you are uncomfortable walking down the street when you see a stranger, turn around and go
another way.
• It is ok to greet people (say hi), but you do not have to make eye contact or stop and speak to
people on the street. If in doubt, just keep on walking.
• Do not give out your personal information to strangers, be vague “I live in Obs…oh…around
Lower Main”.
• Maintain space. If people are in your space and making you uncomfortable make it known.
Personal Safety Rules in and around Observatory & Cape Town
• NEVER walk around by yourself especially at night. Stay with friends or use the walking escorts,
if you need to get to and from Lower Main or elsewhere in Obs.
• Keep important phone numbers with you and in your phone.
• Carry the whistle provided with you to alert people if you see something happening, or if
something is happening to you.
• Be alert when you are walking. Carry your bag close to you. If you need to carry a computer,
use a book bag as opposed to a specific computer bag that draws obvious attention.
• Walk together, in groups, to any event that may involve retuning to your accommodation after
dark, or late at night. If you are on your own, take a recommended private hire, metered taxi back
to the residence.
• Avoid running by yourself if possible.
• Never carry valuables such as purses, wallets, cameras, phones etc., in any pocket where
pickpockets can reach them. One-shoulder purses are particularly easy to snatch. If you have a
purse that goes across your body, it is a better idea to wear it. Backpacks are also vulnerable,
especially in crowds. Some students have had success using key rings or backpack locks to close
their bags. Messenger bags that are worn at the side can also be useful.
• Always leave a copy of passport and valuable documentation where you can find them in an
emergency situation, or at the Stanford Center.

25. • Carry the emergency contact numbers with you at all times, and program the numbers into
your cell phone. The center has issued everyone with a small laminated card, giving emergency
contact telephone numbers, Stanford numbers and US embassy numbers for your use. Keep this
with you, but not in your wallet, so you can access it in the event of an emergency.
• Don’t advertise the fact that you are American by, for example, wearing your US college
sweatshirt/ baseball cap etc.
• Try to blend into the local culture as much as possible and avoid group behavior, which attracts
attention.
• Do not get into political discussions with people you don’t know.
• Do not give out your residence address to people you meet, until you know them well.
• If you plan to be away from your residence overnight, please give travel and contact details
directly to Stanford staff in the office or via email for us to have in case of an emergency.
• Do not pull out a map in public as it alerts those around you to the fact that you are a tourist. If
you need to consult a map, duck into a shop to check.
• If you are taking a tour (i.e. in and around the City Center and/or surrounding townships),
stick closely with your tour group.
• Pay attention to those around you; be wary of people approaching you trying to sell you things.
• It’s a good idea to have a computer lock to secure your laptop to your desk.
• Watch out for one and other.
• Don’t leave anyone alone in a bar or unfamiliar area.
Health & Wellbeing
• Watch out for mental health or adjustment issues in yourself and with other students. Inform
staff if there are problems.
• There are first aid boxes at the residence (top of fridge) and at the center. There are emergency
first aid signs & instructions near the chalkboard at the residence.
• Don’t take unnecessary risks - HIV/AIDS is prominent in South Africa. Please be prepared to
act responsibly. Condoms are available at the Stanford Centre and in Freeland Lodge.
• If you are going to have any form of sex, please use protection.
• The HIV rate in Cape Town is very high (approximately 25% of young adults), and in
townships the rate is higher.
• The consequences of unsafe sex in South Africa can be much higher than back at Stanford/in
US. PLEASE TAKE CARE OF YOURSELF! Don’t be too shy to ask your partner to get tested
and to ask to see their papers. People may not be honest! Also, if this is a one-night stand is it
really worth it? Please make good decisions for yourself and your health! PROTECT YOURSELF!
• Alcohol consumption - Drink responsibly. Don’t make yourself a vulnerable target; keep your
wits about you. Do not put your drink down. Keep it with you at all times.
• Drugs: Not tolerated by Stanford - you can be sent home for taking drugs or dealing drugs. The
consequences for possession are not the same universally, and are different in SA to the USA.
Don’t end up in South African prison.
Travelling around Observatory & Cape Town
• NEVER walk alone at night! This applies to both MEN AND WOMEN.
• No one has ever been attacked in Observatory when walking with one other person. Do not
walk alone at night!
• In the daytime it is generally okay to walk around alone. Just be careful and know where you
are and where you are going. Keep track of your possessions and keep them out of sight.
• Generally, try to walk in groups of three/four, especially in Cape Town city center.
Join the Obs running club if you don’t want to run alone. It’s always better to run with at least one
other person. The Observatory Running Club (ORC) was founded in 2010 to meet the needs of

26. Observatory residents, and friends, who wanted a social club with which to share their enthusiasm
for running as well as meet new people. Currently there is a club run 10km (Wednesday) and 5km
(Friday) meeting at 6:00pm at the War memorial opposite Spar on Wednesdays and at 5:45pm on
Fridays, when the run is followed by beers. All standards welcome. ObsRunningClub@gmail.com
• Make use of the Jammie Shuttle and program-approved, metered taxis, whenever possible.
• The center recommends that you use Excite taxis (metered taxi). They are reliable and safe.
They use GPS and meter their trips. Always use this service at night.
• Minibuses along Main Road are fine to take during normal business hours. Do NOT take them
at night! Do NOT take minibuses outside the city center or anywhere that you do not know your
way around in. They are only safe when the vehicle looks in good condition, and there are other
people in the taxi. NEVER get into an empty one.
• Don’t try to pay with large bills (100 or 200R) on a minibus. Keep change. You make yourself
a target when you pull out large bills.
• Trains are also safe during business hours, and in the first class or Metro-Plus carriages. Do not
use trains after dark. We recommend the Cape Town – Simons town route only.
Rules for using public transport…
1. NEVER travel using public transport after dusk/ dark.
2. NEVER travel with anything valuable
3. NEVER travel with large amounts of cash
4. ALWAYS try to travel with a friend
5. ALWAYS plan your route & check timetables in advance
6. ALWAYS use a Stanford recommended private hire metered taxi for travel in the evenings
7. ALWAYS use EXCITE TAXIS after dark (021 448 4444)
Residence Safety & Security Rules
• *We have recently undertaken a security review of the residence, and there will be some structural changes
to the residence throughout Spring quarter 2012.
Residence Rules:
1. While attending the BOSP Cape Town Programme, you are bound by the Fundamental
Standard, as you would be on campus. In particular, you have agreed to “act in ways that
demonstrate respect for order, morality, personal honor, and the rights of others.”
2. Students must agree to, and sign the housing agreement for the BOSP residence in Cape Town.
3. Communal living requires everyone to take individual responsibility and Collective
responsibility! One person’s negligent act (i.e., leaving outside gate open) can endanger everyone
else! In a group living situation you are responsible for yourself and each other.
4. Drug abuse, including excessive consumption of alcohol, is viewed with zero tolerance.
Engagement in these or related illegal and/or socially unacceptable activities will lead to
disciplinary action and possible expulsion from the program.
5. Should any costs arise out of unacceptable activities, such as excessive drinking (transport to
hospital for instance), the costs must be borne by the individual or group concerned.

27. 6. Noise, of any sort, must cease by 11.00 p.m. or earlier if it is likely to impact on the neighboring
residents, the occupiers of adjoining properties, or other house members. Students must get
permission from RA prior to an event taking place at the residence.
7. Damage, of any kind, to the buildings or anything contained within the buildings must be paid
for by those responsible. If an individual or group does not claim responsibility, the cost of
refurbishment, repair or replacement will be charged to all House members.
8. A refundable deposit of 200R will be taken from all students for lost/stolen keys or keypads or
damage on arrival.
9. Overnight guests are not allowed in the residence. Please see accommodation suggestions for
guests.
10. No guests should be allowed into the house without a Stanford Resident’s identification and
approval of that person. Letting a person you do not know into the gate can be very dangerous,
and becomes your responsibility.
11. Interference with smoke or heat detectors, the fire extinguishers or alarm bells is not
permitted.
12. No smoking is allowed indoor or outdoors within the grounds of the residence, or the
Stanford centre.
13. No animals, of any kind, may be kept at the residence.
14. Never leave doors unlocked or windows open. You are responsible for the security of your
own belongings and should take all necessary precautions.
15. Do not leave personal belongings in the common areas.
16. Please respect fellow guests’ property.
17. Under no circumstances are students allowed on the roof of any building.
18. Ensure all doors close and lock behind you.
19. Keep doors and windows closed when you are not in the room.
20. Lock bedroom doors and windows at night, and close curtains.
21. Valuables in sight attract potential thieves (fishing). When you are not in your room put
valuables away in the closet.

28. Security at the Residence
• Security & Keys. - Freeland lodge and 8 Herschel Road have a high security gate with a
fingerprint security system. The dorm rooms will have keys. There will be a charge of 200R for
lost keys.
• The front perimeter is topped by an alarmed electrically charged wire. If the wire is triggered,
security services will be notified immediately.
• The South side passage of Hershel #8 has a beam that is alarmed 24 hours a day. This area is a
“No Go” area for students.
• Don’t be careless. Make sure you close and lock the gates. If you swing it closed sometimes it
bounces open.
• NEVER let people you don’t know into the house. Don’t be afraid of offending people. If
they say they know someone, then find that person to let them in. When you let someone into
the house, they become your responsibility as you are opening up everyone’s space to that person.
• Leave in smaller groups when exiting the house to go out. When you leave in large groups
and make tons of noise people know the house is empty.
• Locking doors and windows: important if you are not in the house. Close curtains.
• Valuables in sight attract potential thieves. (fishing) When not in your room put valuables
away in closet.
• Please lock doors at night- perimeter, while secure, are not foolproof.
• In rooms facing onto the public road, at the front of the houses, “fishing” items out of open
windows does happen, so keep windows closed, when you are not there.
• Both houses at the residence are alarmed, but the alarm is not set unless everyone is away
from the residence.
• Both houses have panic buttons which if, triggered will alert the security service immediately.
• If the alarm goes off, the local security service will arrive at the house to verify the alarm has
either gone off accidental or there has been an intruder, who must be dealt with.
• Students will be taught how to use the alarm during the residence orientation.
Fire at the Residence
• The residences have several fire extinguishers in common areas. Find out and remember where
they are.
• Each bedroom has a fire extinguisher. Know where it is located.
• Students will be trained on how to use the fire equipment and what to do in the event of a fire
at the residence.
• Students must keep living areas tidy, and exits clear at all times.
•
Service-Learning Safety
• Wait indoors at your placement until transport has arrived to pick you up.
• During research project / service-learning work, utilize local hosts as 'guides' and travel with
them whenever possible.
ATM Safety
• NEVER let anyone help you at an ATM.
• If you are approached by anyone while you are drawing money, cancel your transaction
immediately, take your card and walk away.
• NEVER let anyone see your PIN number.

29. • Try to go to the ATM with a friend who can be aware of the surroundings while you are busy at
the ATM.
• If your ATM card is STOLEN, or if someone see’s your PIN number, cancel your card with the
appropriate bank (see contact numbers at the front of the handbook). Then contact a staff
member, and inform the police.
• If your ATM card is SWOLLOWED by the card machine, your card is safe. It will remain in
the machine until it is destroyed. If the card is a US card, you will need to contact the bank and
order a new card. If it is a Standard bank card, inform a staff member during office hours, and
we can order you a new card.
Emergency Procedure’s
The Stanford centre staff has devised a series of responses/ actions to be followed in the event of
local, national, or international emergencies, which includes;
• In the event of any serious medical emergency (blood loss, unconsciousness or disorientation),
call for an ambulance. DIAL 112 from a cell phone. Program that number into your cell
phones!!!!!
• Contact Stanford staff as soon as it is safe and practical to do so. Emergency number is:
0710878965. Program this as “Incase of Emergency” (ICE) Number into your cell phone.
• Locate the first aid boxes in the kitchen of 6 Herschel residence.
• Look out for each other and let staff know if you have concerns about any student’s health,
physical or emotional.
• Remember too that you can come to a staff member at any time if your need to talk, are feeling
depressed, disorientated or struggling to cope with being in Cape Town.
• There is a rota, nominating a member of staff to be ‘on call’ during the evenings and weekends
for students to contact should the Resident assistant not be available, or be unable to deal with an
incident. You may reach this staff person by calling 0710878965. Program that number into
your cell phones!!!!!
Student Responsibility for Safety
• You are an individual living in a communal living environment, so you have a responsibility to
act in a way that keeps everyone safe.
• Close your curtains and windows, and lock doors prior to leaving the house. Valuables that are
insight attract potential thieves.
• Lock your bedroom door at night when you are sleeping, and if you are leaving the house. This
is a deterrent and barrier to potential burglaries.
• Lock the house gates and doors when you leave. If you are leaving the house, make sure the
gate closes behind you. Letting it swing shut does not guarantee that it is locked!!!
Students are in turn asked to;
• Notify program coordinator and the RA by email of all absences of more than 24 hours from
the residence which should include dates of the period away, destination, accommodation contact
numbers, mode of travel (e.g. Train, bus, plane) and if possible, times of departure & arrival, and
who you are traveling with.
If you do have a problem or issue, talk to staff immediately for help, advice & support. There
has not been an incident or condition that staff have not dealt with.
Nothing shocks us!

30. Training Sessions:
Students must attend the following training sessions:
1) Residence safety and security training will take place at the first house meeting.
2) Fire safety at the house
ADAPTING TO LIFE ABROAD
Realistic expectations
It is normal for students to have some unrealistic expectations about living in a foreign country.
Many students have never experienced the culture or visited the country where they plan to study
but they have an idea of what it will be like. This can come from reading about the country or
hearing about the experiences of a friend or family member who visited or studied abroad in the
same location. It is important to understand that every person’s experience is different, and that
reading or hearing about a place is not the same as living there.
If you go abroad expecting everything to be a certain way you will be disappointed. Keep an open
mind and expect the unexpected. You’ll need to be prepared for a lifestyle change. Everything
about your daily routine is about to change; from the educational system to what time you will eat
dinner. Be flexible and stay open to new things. Don’t assume that the U.S. way is the “right” way
to do everything. One of the main reasons people choose to study abroad is to integrate themselves
in a new culture. You cannot integrate if you expect everything to be like it is at home.
Culture Shock
You will encounter many new and sometimes confusing situations while studying abroad; the
language barrier, new educational and teaching styles, different living arrangements and so on.
What is culture shock?
Almost every traveller who spends an extended period of time away from home experiences culture
shock to some degree. You will encounter many new and sometimes confusing situations while
studying abroad, for example, differences in language, customs and expectations, educational and
teaching styles, living arrangements and so on. Culture shock is a type of stress that results from
trying to cope with these situations. You find yourself outside of your comfort zone and as a result,
you may feel frustrated, depressed or even sick.
Warning signs that you might be experiencing culture shock are:
• Feeling fatigued or tired even with adequate rest
• Finding it difficult to sleep or sleeping longer than usual
• Reacting inappropriately or impatiently to those around you because of cultural differences
• Feeling alone or isolated
Most of the stress-causing differences between home and the host culture will be obvious to you
right away: disruption of your normal daily routine, the distance between you and family and
friends, strange new food and the climate. Other differences are not so obvious but can also cause
a significant amount of stress. This can include interaction with others, how people in the host
culture make decisions and resolve problems, how recreational time is spent, customer service and
business practices, and the type of body language people use. Getting used to all this can cause a

31. considerable amount of anxiety. Since everyone handles things differently, there is no “formula”
for dealing with culture shock. It does help to know that it happens to everyone in one way or
another. Knowing that you may experience it at some point during your stay abroad, will allow you
to take some positive steps to prepare yourself:
• Accept the differences. In order to acclimatize yourself you are going to have to find a way to
accommodate aspects of the alien culture that you are not 100% comfortable with.
Differences in manners, punctuality, customer service, food, and the educational system for
example, are culturally specific and are not going to change because you don’t like them.
Not only is criticizing and attempting to change cultural habits inappropriate, it will only
compound your feeling of frustration.
• Be patient. You are not going to get used to living abroad in a couple of days or even a week
or month. Adjustment takes time.
• Keep an open mind. Relax and accept things as they are. You might end up appreciating the
host culture’s way of doing things or at least develop an appreciation for how things are
done at home.
• Pay attention to cultural differences. Social customs vary widely from one culture to another
and there is no way to “fit in” until you learn what is (and is not) appropriate behaviour.
You will learn this by paying attention to the actions of those around you.
• Get some exercise. If you are used to a regular exercise program at home keep it up while
you are abroad. Exercise will help you battle culture shock in a constructive way. Go for a
run or join in a group activity!
We hope you enjoy the program in Cape Town!