The document discusses structuring technology organizations using a Service-Oriented Architecture (SOA) approach to run technology as a successful business. It recommends grouping IT services into disciplines, departments, and business units. Each unit would have a head and roles would be defined to provide services. Resources would be assigned to roles based on their skills and knowledge. This SOA structure aims to align technology with business, empower decision makers, increase efficiency, and employ leading methodologies to build a technology services provider organization.