How tomakedynamics365pluspowerplatformpresentationmoreattractive final

The SMB Focused
Dynamics Partner
Community
www.directionsasia.com

Dynamics 365 + Power Platform
Facilitated by:
Ryohei Yoshijima / Strategic Planning Director
Pacific Business Consulting, Inc.
(Microsoft MVP for Business Applications)

Ryo, Strategic Planning Office Director,
Pacific Business Consulting, Inc. (PBC)
Microsoft MVP for Business Applications
With experience in Microsoft Dynamics ERP (NAV/AX)
that goes further back than anyone in Japan, Ryo has
taken part in international projects in Japan and 29
other countries since 2001, traveling enough miles to
circle the globe some 75 times. He is continually
involved with several international projects. On the
strength of his project experience, expertise in R&D for
Dynamics ERP and the global network he maintains with
Microsoft and other Dynamics partners, he has made
appearances at many related events in Japan and
abroad. In recognition of these achievements, Ryo
became the first in Japan to receive an MVP award for
Microsoft Dynamics ERP 2015. He is also a member of
the Directions Asia committee.
Takeshi, Marketing Group, Strategic Planning Office,
Pacific Business Consulting, Inc. (PBC)
Takeshi joined a Japanese accounting package developer in
2005. After gaining experience for six years in the sales division,
he further honed his expertise in the product planning and
marketing divisions. Since 2015, he has been tasked with
marketing and pre-sales for Microsoft Dynamics ERP / CRM at
PBC, and is recognized as one of the best presenters in the
Dynamics Japan World.

Agenda
■ Introduction 01
■ Objectives and Key Takeaways 02
■ Looking Back at the FY2017-2018 Demonstrations 03
■ FY2019 Presentation & Demonstrations 04
■ Additional Information 05
■ Summary 06

Strongest In Asia Pacific Region
-The Way to Grow‐

Established September 17th, 1993
Business
Locations
Headquarters: Tokyo, Japan
Overseas Offices: Hong Kong / Bangkok,
Thailand / Shanghai, China
Capital JPY152,115,000
Ownership
OPTAGE Inc. 100%
A member of the Kansai Electric Power Company Group
CEO Toshiki Kobayashi
Business IT Consulting Service
Services
Implementation and support of Microsoft
Dynamics products and its peripheral
solutions.
Awards
[Japan]
Microsoft Dynamics Reseller of the Year –
Japan (ERP Competency)
[Global]
2010 Microsoft Dynamics Reseller of the Year
– Japan
2010, 2011, 2013, 2014 President’s Club for
Microsoft Dynamics
2012 Microsoft Dynamics Reseller of the Year
Finalist – Japan
Pacific Business
Consulting
PBC Localizations Others
JapanJapan ChinaChina
Hong KongHong Kong ThailandThailand
VietnamVietnam
South KoreaSouth Korea TaiwanTaiwan
IndonesiaIndonesia MalaysiaMalaysia
PhilippinesPhilippines TurkeyTurkey
CzechCzech
...
and more
...
and more
U.S.A.U.S.A. MexicoMexico U.K.U.K. SwitzerlandSwitzerland
SwedenSweden SpainSpain NorwayNorway HollandHolland
ItalyItaly IcelandIceland GermanyGermany FranceFrance
BelgiumBelgium FinlandFinland RussiaRussia AustraliaAustralia
New ZerlandNew Zerland CanadaCanada DenmarkDenmark IndiaIndia
Microsoft Localizations Partner Localization
PBC started dealing with Navision & Axapta before their acquisition by Microsoft.
PBC implemented Navision & Axapta in Japan even before Microsoft acquired the two companies.
Dynamics 365 Business Central (Dynamics NAV) Localizations

Pacific Business
Consulting
PCアクセサリ製造業/医薬品･医療機器製造/医薬品製造/医薬品製造/医療機器製造販売/温水空調機器製造/化学製品製造/化学品製造/化成品製造/カメラ製造/計測･制御機器製
造/計測機器製造/化粧品製造販売/建築資材製造加工/合金･電子部品製造加工業/合金製造加工/産業機器製造業/産業用装置製造/自動車アクセサリ製造/重機･プラント製造/
ジュエリー製造販売/蒸着フィルム製造/食品製造/スポーツ用品製造販売/製造業向けシステム開発/精密機器製造/製薬業/セキュリティ製品製造/繊維素材製造/タイヤ製造販売
/釣り具製造/電子機器製造/農業用資材製造/バッテリー製造業/バッテリーセパレータフィルム製造/パルプ製造/パン･菓子製造販売/複合樹脂製造/ヘルスケア用品製造/ヘルス
ケア用品製造業/マット製造･販売･レンタル/油圧機器製造業/露光装置製造/医療機械輸入販売/医療機器輸入販売/医療用品輸入販売/オフセット印刷機輸入販売/音響機器輸入
販売/化学薬品輸入販売/建設機械輸入販売/工業機械輸入販売/合成樹脂製品加工販売/自動車部品輸入販売/自動車輸入販売/事務用機器輸入販売/種子輸入販売/食品･工業素材
輸入販売/真空ポンプ輸入販売/寝具輸入販売/鉄鋼･電子部品等輸出入/鉄鋼製品輸入販売/電子機器輸出入/電子機器輸入販売/電動工具販売/ベビー用品輸入販売/ヘルスケア用
品輸入販売/防護ネット輸入販売/冷蔵機器輸入販売/商社向けテンプレート/映像制作会社/音楽出版社/会計事務所/介護･医療関連サービス/企業研修･書籍出版/協同組合･互助
会/金融サービス業/建設業向けソフトウェア販売/システム開発/システムサポート/自動車ディーラー向けシステム開発/出版業/セールスプロモーション/中古品マーケット運
営/調理器具輸入販売/調理師専門学校/道路建設/法律事務所/ホテル運営/保守･サービス管理ソリューション/プロジェクト管理ソリューション/保守･メンテナンス業務向けテ
ンプレート/アウトドア用品小売/アパレル業/家電量販店/着物小売/高級時計小売業/子供服製造小売/自転車小売/ファッションバッグ小売/ローラーシューズ小売……
Over 300 implementations worldwide

Principles
Our goal is to contribute to Japanese companies by offering Microsoft solutions to strengthen
the efficiency and productivity of their domestic and overseas business operations.
Today, all industries face a rapidly changing economic environment and recognizing the importance of increasing corporate value. Asian
countries in particular are finding it difficult to weather such immense global market reforms, and have no choice but to change in step. In this
climate, we also have been striving to improve our business operations to respond to the demand for better management of their businesses.
As more and more Japanese companies expand their operations overseas, we have developed even more competence in implementing the
Microsoft Dynamics software series. In this regard, we have gained extensive experience with overseas operations such as business practices
and taxation. We have also developed a partner network chain for global roll-outs. Our aim is to develop a consultation service of the highest
level and to provide the best solutions for Japanese enterprise customers.
Moving forward, we will continue to develop in an effort to be a company that is useful for the development of society by not only focusing on
the market economy but on the macro aspects of society, the economy and industry. Our aim is to sustainably expand the contributions we
make to the future growth of our customers in Asian Pacific countries as well as the domestic market.
We have announced internal Guidelines for Ethical Conduct in which we ask our employees to act as responsible members of society, and
ensure that we can increase customer satisfaction by maintaining a high level of professionalism.
Toshiki Kobayashi
President and CEO

Our Mission
Today, it is essential for companies to cultivate
value-creating human resources, improve their
treatment of IT departments and achieve the
democratization of cloud, AI and apps in order to
achieve digital transformation and workstyle
reforms.
Our mission is to facilitate the globalization of
companies by combining necessary resources and
increasing productivity through Dynamics 365 &
Power Platform projects, as well as providing a
mechanisms for insourcing by building IT
infrastructure that allows our customers to become
winners in digital world.

Our Vision
On our way to becoming
Number One in Asia Pacific in
the Microsoft Dynamics
business, we will promote the
further advancement of
globalization and make
effective use of Microsoft’s
SaaS enhancement strategy
and PBC subsidiaries in the
ASEAN region.

Our Values
PBC asks its employees to act as responsible members of society based on the following nine concepts.All business begins with providing customers with
value. We reinvest the consideration we receive from customers into further activities in a bid to earn greater recognition and trust.
 We always pursue Customer Satisfaction.
 All employees maintain a mindset based on morals and good conscience, and aim to adhere to social norms through high ethical standards.
 Instead of relying on inspiration or feelings alone, we value scientific thinking to correctly understand situations.
 We recognize the need to establish professionalism through self-encouragement and the promotion of creativity.
 To achieve the above, team spirit on the part of employees is essential. Great success can be accomplished through good communication and the
flexible performance of roles.
 As we conduct business globally, we enjoy a diversity of customers, markets and colleagues. Cultural diversity is indispensable for PBC to fully harness
its potential.
 The first step in achieving cultural diversity is being considerate towards others. We try to contribute to one another’s achievements and foster mutual
trust. Trust enhances the speed and quality of work, and serves as an invigorating source of power for people.
 We don’t just focus on producing results; we also seek joy and fulfillment in the course of work.
 If we act, we can bring about changes in circumstances from which we can learn more. By going forward without fearing the risks, we develop
pioneering spirit.
To date, we have chosen unique paths and maintained adventurous minds open to challenging the unknown world. That’s what PBC is.
We will continue to put our Code of Conduct into practice by fulfilling our goals and contributing to society.

Objectives & Key Takeaways
• This session is to encourage BC/NAV APAC partners to deliver even more
attractive presentations, attract greater attention from prospective customers
and ultimately win out over competing ERP/CRM software.
• Since customer motivations differ depending on position and business
scenario, we also need to work on Dynamics 365 Customer Engagement,
Marketing, Field Service and Power Platform to build the entire Dynamics 365
Business.
• Dynamics 365 has to be more than pure Business Applications; it must be a
centralized part of the customers’ cloud platform, where AI proposes new
services and products to differentiate from other competitors based on
business-oriented big data that has been collected from IoT/M2M by the
systems around Dynamics365.

Digital Transformation / Workstyle Reform

Expectations of Future IT Human Resources
Collecting
Data (IoT)
Exchanging Data
Practical
application of Big
Data (Quality
Data)
Analysis using AI
RPA-based
Implementation
Producing innovative
products and
services
Innovation
Improving
productivity and
creating new value
Providing value to create a competitive advantage
that surpasses other companies

Devices with Windows 10
Reforming usability and Securities through
secure, safe and highly productive devices.
Teams
Reforming how groups work together
MyAnalytics
Reforming how time is spent
Dynamics 365
Reforming relationships and
business processes
Power BI
Reforming through
accelerated decision making
Technologies Supporting Ideal Workstyles

Business
Central
（ERP）
IT Infrastructure to Win in Digital Business

Looking Back on Directions Asia 2017

ERP User
non-ERP User
IT Team
CXO
Office365
Excel
Word
Outlook
OneNote..
In On With Plus Extend
VSC
Chat Tools
Azure ML
Power Apps
MS Flow
Power BI
Biztalk
Connector
CRM
(D365S)
FY2017 – Take the Right Approach!

Ext. LINE
Inventory
Inquiry
NAV
May I help you?
Case 8: Chat Tool
Do you have
Surface in stock?
Yes, here you are.
-----------------
Surface Pro 4 : 99
Surface 3 : 83
Surface 2 : 22
Do you need to make
a purchase order?
Inventory Inquiry
Non-ERP User

Ext. LINE
Inventory
Inquiry
Case 8: The trick is...
Inventory Inquiry
Odata
(XML and
Json)
NAV
Non-ERP User

Ext. LINE
Expense
Case 9: Chat Tool
NAV
Purchase
Invoice
Expense
Management
Non-ERP User

Ext. LINE
Expenses
Case 9: The trick is...
Purchase
Invoice
LINE
bot
LUIS
Logic Apps
Expense Management
NAV
Share
Point
Non-ERP User
MS Flow

Ext. LINE
Expense
NAV
Cash Management
Cash Flow?
You are running
out of cash, pls
borrow 2,000,000
THB until end May!
Non-ERP User Case 10: With Voice
Chat Tool

Looking Back on Directions Asia 2018

ERP User
Sales
Marketing
CXO
Office365
Excel
Word
Outlook
OneNote..
Azure ML
Power BICRM
(D365S)
IT Team
Marketing
(D365M)
VSC
CDS
ERP
(D365BC) Power
Apps
MS Flow
Chat Tools
(Teams)
FY2018 – Take the Right Approach!
NEW

Advanced Data Analysis
Sales Results
(NAV)
Forecast
(D365 for
Sales)
Prediction
(Machine
Learning)
Power
BI
AML
Predict
Demo 1
Data Analysis with PBI/AML
NAV
D365
for Sales
Power
BI
Azure
Machine
Learning
D365 for
Marketing
SNS
(LinkedIn)
Chatbot
Chat tool
(LINE /
Teams)
Forecast
Sales
D365
for Sales
NAV
Budget

Sales Results
(NAV)
Azure Machine Learning (ML)Demo 1
NAV
D365
for Sales
Power
BI
Azure
Machine
Learning
D365 for
Marketing
SNS
(LinkedIn)
Chatbot
Chat tool
(LINE /
Teams)
NAV
D365BC
D365S AML AML
FY2017 Q1
Results
FY2017 Q4
Opportunity x ML Close
Probability (%)
FY2018 Prediction
Based on FY2017
Prediction
(Machine Learning)
Forecast
(D365 for Sales)
Prediction
(Machine Learning)
NAV
D365BC

Azure Machine Learning (ML)Demo 1
NAV
D365
for Sales
Power
BI
Azure
Machine
Learning
D365 for
Marketing
SNS
(LinkedIn)
Chatbot
Chat tool
(LINE /
Teams)

Dynamics 365 Integration
with LinkedIn
Demo 2
D365 with Linked-In
NAV
D365
for Sales
Power
BI
Azure
Machine
Learning
D365 for
Marketing
SNS
(LinkedIn)
Chatbot
Chat tool
(LINE /
Teams)
D365
for Sales
D365 for
Marketing
D365
for Talent

Demo 2
D365 for Marketing
NAV
D365
for Sales
Power
BI
Azure
Machine
Learning
D365 for
Marketing
SNS
(LinkedIn)
Chatbot
Chat tool
(LINE /
Teams)
D365 for Marketing
DM-Invitation Email

Demo 2
D365 for Marketing
NAV
D365
for Sales
Power
BI
Azure
Machine
Learning
D365 for
Marketing
SNS
(LinkedIn)
Chatbot
Chat tool
(LINE /
Teams)
D365 for Marketing
Event-Directions Asia 2018

Directions Asia 2019 - Demonstrations

FY2019 -Take the Right Approach!
ERP User
Sales
Marketing
CXO
Office365
Excel
Word
Outlook
OneNote..
Azure ML
Power BI
CRM
(D365CE)
IT Team
Marketing
(D365M)
VSC
CDS
ERP
(D365BC/FO)
Power Apps
MS Flow
Chat Tools
Teams
HR
FS+HoloLens
(D365FS)
Talent
(D365T)
Service Engineer
NEW
NEW

FY2019 -Demonstrations 1
ERP User
Sales
Marketing
CXO
Office365
Excel
Word
Outlook
OneNote..
Azure ML
Power BI
CRM
(D365CE)
IT Team
Marketing
(D365M)
VSC
CDS
ERP
(D365BC/FO)
Power Apps
MS Flow
Chat Tools
Teams
HR
FS+HoloLens
(D365FS)
Talent
(D365T)
Service Engineer

NDA
Pacific Business Consulting, Inc
Internal Use Case Study
Dynamics 365 + Power Platform

Presales TeamPresales Team
Presales
Activity
Presales
Activity
Marketing ReportsMarketing Reports
Lead
Analysis
Lead
Analysis
Web
Access
Web
Access
Presales ReportsPresales Reports
ResourceResource ActivityActivity
for Salesfor Sales
ContactContact
AccountAccount
OpportunityOpportunity
Sales TeamSales Team
Marketing TeamMarketing Team
MinutesMinutes
MeetingMeeting
Lead to
Opportunity
Lead to
Opportunity
Web SiteWeb Site
OneNote
Integration
OneNote
Integration APIAPI
ActivityActivity
CampaignCampaignLeadLead
Sales ReportsSales Reports
Actual
Sales
Actual
Sales
Actual to
Budget
Actual to
Budget
Sales
Forecast
Sales
Forecast
ActivityActivity
APIAPI
APIAPI
APIAPI
Dyn365
for Sales
PBC Internal Use Case Study
NAVExportExport
AdAd
MS
Flow

FY2019 -Demonstrations 2
ERP User
Sales
Marketing
CXO
Office365
Excel
Word
Outlook
OneNote..
Azure ML
Power BI
CRM
(D365CE)
IT Team
Marketing
(D365M)
VSC
CDS
ERP
(D365BC/FO)
Power Apps
MS Flow
Chat Tools
Teams
HR
FS+HoloLens
(D365FS)
Talent
(D365T)
Service Engineer

Kintone
Salesforce
Oracle
SalesCloud
Platform
Low-Code
Solution
Database
User
IT Department
Dynamics 365 / CDS
Power Apps
(model driven
apps)
Power Apps
(canvas apps)
…D365
for Sales
Customer Data Management→ CDS/CDM
Business
Card
Scanner
LinkedIn
eSales MGR

Different Ways to Manage Data
Dyn365
for Sales
Direct Import CDS DataFlow
Dyn365
BC
DataFlow
Dyn365
for Sales
Dyn365
BC
Dyn365
for Sales
Dyn365
BC
Common
Data Service
PBI Report PBI ReportPBI Report
SAP
SFDC
Oracle
Excel
FO

Pros & Cons
Inexpensive
Not Stable
Not expensive
Stable
Expensive
Stable
Incremental Refresh
AI functions
Mutual Integration
with other system
Cannot Export Data
Direct Import
PBI Free or Pro
CDS
Plan 2 License
DataFlow
PBI Premium

Dataflow in Power BI Premium
Incremental Refresh

Dataflow in Power BI Premium
AI Insights

FY2019- Demonstrations 3
ERP User
Sales
Marketing
CXO
Office365
Excel
Word
Outlook
OneNote..
Azure ML
Power BI
CRM
(D365CE)
IT Team
Marketing
(D365M)
VSC
CDS
ERP
(D365BC/FO)
Power Apps
MS Flow
Teams
HR
FS+HoloLens
(D365FS)
Talent
(D365T)
Service Engineer

HoloLens 2 Dynamics 365 Guides
Azure Kinect DK Azure Mixed Reality Services
Mixed Reality

Field Service Business
Receives
contact from
a customer
by email
Support desk
assigns an
engineer for
the inquiry
Engineer
submits a
report after
on-site
support
Work report
is converted
to invoice
data
Analyze service
quality, plan
quality
improvements
and review
maintenance
contract
Application Design Patterns
D365FS⇒D365BC/FO

Pattern
1 Outlook→D365FS D365FS D365FS D365FS
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
3 Outlook→D365FS D365FS D365FS D365BC/FO D365BC/FO
4 Outlook→D365FS D365FS PowerApps D365BC/FO D365BC/FO
5
Outlook→
D365BC/FO
D365BC/FO D365BC/FO D365BC/FO D365BC/FO
6
Outlook→
D365BC/FO
D365BC/FO PowerApps D365BC/FO D365BC/FO
Receives
contact from
a customer
by email
Support desk
assigns an
engineer for
the inquiry
Engineer
submits a
report after
on-site
support
Work report
is converted
to invoice
data
Analyze service
quality, plan
quality
improvements
and review
maintenance
contract

Dyn365
CS / FS
Dyn365
BC
MS
Flow
Outlook
Cognitive
Service
Dyn365 Field Service + Business Central

2: Entry Case (Customer Service)

3: Convert to Work Order (Field Service)

4: Evaluate Urgent Rate
Cannot Select Service Related
Tables in Flow/PowerApps.

5: Service Order (Business Central)
(%)

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
An interface to send data to the accounting package needs to be developed. It is likely that some
important data in management accounting would be missed, resulting in extra work to check all
deposit and withdrawal data.
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
If we integrate D365 BC/FO only with accounting data, it will be difficult to display both repair service
and sales of goods in collective invoices. This means we are unable to check work details in ERP.
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
We have to think about how we manage versions of quotes and credit limit.
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
Compared with pattern 3, this probably allows field service engineers to submit work reports in real-
time because we can create a simple input screen with PowerApps.
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
Field service engineers or in-office support staff are required to submit work reports to service
management module (repair function) in ERP manually.
It would take some time to convert work reports to data.
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
Compared with pattern 5, this probably allows field service engineers to submit work reports in real-
time because we can create a simple input screen with PowerApps.
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract

Pattern
Non-Microsoft
accounting packages
Store accounting
data in D365BC/FO
5
Outlook→
D365BC/FO
6
Outlook→
D365BC/FO
Receives a
contact from
customers
by email
Support desk
assigns an
engineer for
this enquiry
Engineer
submits a
report after
onsite
support
Converting
work report
to invoice
data
Analyze
service quality,
plan quality
improvement
and review a
maintenance
contract
We may choose 5 or 6 from the viewpoint of license fees. But 3 or 4 would be better for organizations
with a large number of field service engineers, although there are still some challenges.
In 3 and 4, there is the option to not use service modules in D365BC/FO but only integration with
sales modules. However, repair history is left behind in D365FS. Ultimately, that’s ok if we can
visualize data using a tool such as Power BI.

Field Service Business
Receives
contact from
a customer
by email
Support desk
assigns an
engineer for
the inquiry
Engineer
submits a
report after
on-site
support
Work report
is converted
to invoice
data
Analyze service
quality, plan
quality
improvements
and review
maintenance
contract
We hope these patterns give you some ideas of how to build
your system for field service and maintenance service using
Microsoft business applications.

Azure IoT Service & Remote Assist

IoT Notifications
IoT Devices
Command
Support Incidents
Work Order Form
Customer Assets/
IoT Devices
Workflow of
service alerts
Azure IoT Service
Power BI Dashboards Tiles
Thermostat
Simulator
Boiler Status Fabrikam
Weather Temperature Humidity
Weather
75.3 29.4
ALERT
Fabrikam
Boiler 4
FABRIKA
M
IoT Hub
Stream
Analytics
Azure storage
Service Bus
Logic AppField Service Connected
Field Service
Databases
Connected Field Service – Add on components

User friendly guidance
Work orders through holographic displays
appear as three-dimensional images.
Dynamics 365 Guides

Microsoft Teams
Making a team work in Office 365
Anytime communication
through chat, web meetings
and online calls
Group work in Office 365 apps
Connecting using various
devices

Assisting inexperienced
workers remotely
Dynamics 365 Remote Assist

Sharing information
between employees
Assisting
inexperienced workers
User friendly guidance
Mixed Reality enables new workstyles!

Microsoft Azure
CRM ERP
- Power Apps
- Microsoft Flow
- Power BI
Office 365 Dynamics 365 Power Platform
[Office365 + Dynamics 365 + Azure IoT + Bing +LinkedIn] + [Common Data Service(CDS)]
Are you ready to join the Data War?

It‘s time to democratize Cloud, AI and Applications
Cognitive
AI
MR
BOT
Optimizing
Operations
Transform
products
Engage
Customers
Empower
Employee Office365＋Enterprise Mobility＆Security＋Windows10
Let’s produce further workstyle reforms through the power of digital

Strategic Planning Office
Directions Asia 2019
How to make Dynamics 365 plus Power Platform presentations more attractive

Reference
 Dynamics 365 Field Service
 Connected Field Service
 Common Data Service (CDS)
 Power BI Data Flow
 PowerApps
 Microsoft Flow
 HoloLens2 PV-Dynamics 365 Guide
 HoloLens2 PV-Dynamics 365 Remote Assist

w w w . d i r e c t i o n s a s i a . c o m
The SMB Focused Dynamics Partner
Community
See You at Directions Asia 2020

How tomakedynamics365pluspowerplatformpresentationmoreattractive final

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