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Striking the perfect balance
between safe and risky
campaigns for client and
personal success
MARINA PLUMMER
Kaizen
@marina_plummer
HELLO!
Senior Digital PR Manager at Kaizen (big up!)
History grad from the University of Kent
My family are from Greece andYugoslavia
New found love for CrossFit
Over three years experience in all things Digital PR
3+
@MARINA_PLUMMER
…on the flipside wanted to do a
more out-there idea but been too
scared to actually do it because
you’re worried it will flop
…found it hard to come up with
innovative ideas, beating
yourself up for thinking of the
same thing and wishing you
could be more creative?
HAVE YOU
EVER…
@MARINA_PLUMMER
WE’VE ALL BEEN
THERE
@MARINA_PLUMMER
AND THINKING ABOUT IT,
I REALISED THAT DIGITAL
PR CAN SEEM LIKE A
FUCKING PARADOX
@MARINA_PLUMMER
WE ALL HAVE PERCEPTIONS THAT SAFE
CAMPAIGNS ARE BORING, AND WHAT WE
SHOULD BE DOING ARE THOSE MORE
RISKY IDEAS THAT ARE COOL, FUN, AND
INNOVATIVE
BUT THINGS REALLY AREN’T THAT
SIMPLE WHEN IT COMES TO DRIVING
RESULTS FOR A BRAND. THERE’S A LOT
MORE TO IT.
@MARINA_PLUMMER
Safe can be cool and shouldn’t be
underestimated, and whilst risky can
drive amazing results, so can those
safer ideas!
What is important is the current
media landscape, how your client can
add to a conversation, what their
needs are, and the budget you have
to work with
I WANT TO SHOW YOU…
THESE ARE THE FOUNDATIONS OF ANY GOOD
IDEA, NO MATTER WHAT THE FORMAT
@MARINA_PLUMMER
OVERVIEW
Challenge the stereotypes and perceptions
of these
Show the value in both and highlight how we
should be utilising them to achieve success
Show how using both of these campaigns can
help build our confidence as Digital PRs
Shed light on what we consider safe and
risky campaigns
@MARINA_PLUMMER
PLAYING IT SAFE
Index
(classic, right?)
The most
Instagrammed X
Dream job Fake product
SAFE PR
CAMPAIGNS
According to Kaizen team members
@MARINA_PLUMMER
The most
Googled X
The cost of X
in every X
Campaigns
with obvious
insights/ already
been done
Salary calculators
SAFE PR
CAMPAIGNS
According to Kaizen team members
@MARINA_PLUMMER
AND IN
DIGITAL PR,
SOME OF
THESE
FORMATS AND
IDEAS HAVE
BEEN KNOWN
TO HAVE A
BAD REP...
@MARINA_PLUMMER
I THEN ASKED PEOPLE HOW
THEY FELT WHEN DOING
THESE TYPES OF CAMPAIGNS.
This is what kept coming up
● Creature of habit
● Not creative
● Not exciting
● Frustration with myself
● Wondering why I can’t come up with anything
more creative
● Scared of doing anything different
?
@MARINA_PLUMMER
WHY SAFE CAMPAIGNS
SHOULDN’T BE
UNDERESTIMATED
Some of the most successful campaigns
are in these so called ‘safe’ formats
They are great for building confidence
with clients and in yourself
They are great for people new to the industry
learning about campaigns and ideas that have
worked in the media
ATTENTION
PLEASE
Digital PR myth busting ALERT!
@MARINA_PLUMMER
“YOU NEED TO BE A
CREATIVE MASTERMIND TO
GET AMAZING COVERAGE.”
@MARINA_PLUMMER
WRONG!
You just need to be smart about the news
AND IF YOU
START DOING
THIS, THIS IS
WHERE MAGIC
CAN HAPPEN
@MARINA_PLUMMER
REACTIVE PR
HAS BOOMED
SINCE THE
OUTBREAK OF
COVID-19 AND
IT’S ONE OF THE
MOST EXCITING
PARTS OF OUR
ROLES
@MARINA_PLUMMER
@MARINA_PLUMMER
TWO TYPES OF REACTIVE THAT WE CAN
UTILISE AS DIGITAL PRS
REACTIVE PROACTIVE
R
P
Seeing something in the news
and jumping off the back of it to
provide a comment or story.
Looking out for key dates,
awareness days, etc. to
produce a story that can add to
the conversation
HOW TO UTILISE A SAFE AND SIMPLE
FORMAT TO DRIVE RESULTS
LENSTORE’S BEST CITIES FOR A HEALTHY
LIFESTYLE REPORT 2021
WHY DID IT
WORK?
LENSTORE’S BEST CITIES FOR A HEALTHY
LIFESTYLE REPORT 2021
The format
A blog (no design budget, 0.5 days research)
The results
225 pieces of coverage + 76 follow links
The angles
The best cities to live a healthy and happy life
Amsterdam named as the healthiest city in the world
@MARINA_PLUMMER
LENSTORE’S BEST CITIES FOR A HEALTHY
LIFESTYLE REPORT 2021
@MARINA_PLUMMER
ATTENTION
PLEASE
Digital PR myth busting ALERT!
@MARINA_PLUMMER
“YOU CAN’T DO A
CAMPAIGN IF IT’S
ALREADY BEEN DONE”
@MARINA_PLUMMER
DO NOT BELIEVE
THESE LIES...
But, there are
things you need to
consider
OF COURSE YOU CAN
What unique
angle can
you create
for your
client?
How can you
connect with
the current
news?
How can you
make your
idea different?
THERE ARE SOME REALLY
EASY WAYS TO DO THIS
Using
updated /
unique data
Combining it with
new insights and
research
A new angle
that ties into
the news at the
moment
Expert
comments
New way of
visualising
the data
WAYS YOU
CAN DO THIS
@MARINA_PLUMMER
AUDLEY VILLAGES: BEST ACTIVITIES FOR
IMPROVING BRAIN HEALTH
@MARINA_PLUMMER
AUDLEY VILLAGES: BEST ACTIVITIES FOR
IMPROVING BRAIN HEALTH
The format
A blog (no design budget, 0.5 days research)
The results
49 pieces of coverage + 18 follow links
The angles
These are the best activities to stay productive at home,
according to psychologists! 🧠
Bank Holiday in Isolation: Psychologists reveals 10 activities
to keep your kids healthy at home
WHY DID IT
WORK?
@MARINA_PLUMMER
AUDLEY VILLAGES: BEST ACTIVITIES FOR
IMPROVING BRAIN HEALTH
@MARINA_PLUMMER
AUDLEY VILLAGES: BEST ACTIVITIES FOR
IMPROVING BRAIN HEALTH
@MARINA_PLUMMER
Why will this
work in the
media now?
UTILISINGSAFE CAMPAIGNS:
HOW TO GET THE MOST OUTOF THEM?
Things to consider:
How can I add to the
conversation and
make it different?
Does this format
tell the story I
want it to
clearly?
What journalists
right now would
take this?
@MARINA_PLUMMER
TIME TO GET RISKY
A design-orientated
campaign
Campaigns
with less
angles and
niches
Campaigns that
involve big
budget for design
PR stunts
RISKY PR
CAMPAIGNS
According to Kaizen team members
@MARINA_PLUMMER
WHEN IT COMES TO TWITTER, WE
ALL IDOLISE RISKY CAMPAIGNS.
BUT HOW DO WE ACTUALLY FEEL
ABOUT DOING THEM?
@MARINA_PLUMMER
AND AGAIN I WANTED TO FIND
OUT WHAT OUR ATTITUDES
ARE TO DOING THEM?
THIS IS WHAT KEPT COMING UP
● Anxious
● Apprehensive
● Excited
● Mixed emotions
● Can’t sleep
● Under pressure to perform
● Pressure when using more budget
● My idea isn’t good enough
● I wish I didn’t do this
?
@MARINA_PLUMMER
RISKY
CAMPAIGNS
CAN BE
REALLY
STRESSFUL
AND ANXIETY
INDUCING
@MARINA_PLUMMER
REMEMBER
WHAT I WAS
SAYING ABOUT
DIGITAL PR
BEING A
PARADOX?
@MARINA_PLUMMER
BUT WHY IS IT IMPORTANT TO DO
CAMPAIGNS OUT OF OUR COMFORT ZONE
AND NOT JUST STICK TO THE NORM?
It stops you
getting into a
rut of churning
out campaign
after campaign
You can get
really big
rewards
You can really
build a brand
and add value
outside of just
Digital
PR/SEO
It drives
creativity as
an individual
and agency
They can make
you feel good
and excited!
It helps you
cut through
noise in a
journalist’s
inbox
It shows off to
clients and
other agencies
what you can
do
They help you
develop
your skills
HOW CAN WE UTILISE THESE TYPES OF
CAMPAIGNS AND GET OURSELVES IN THE HABIT
OF THINKING A BIT MORE CREATIVELY?
Change up our ideation
styles and patterns
Think like a PR - the idea
comes first, not the format
or budget
Test the campaign internally
as an agency, or test it on
people that don’t work in the
industry
Once you have an idea, make
sure you can summarise it as a
headline in just a handful of
words - does it work?
Create a safe space for your
team to ideate.
Don’t be scared of
failure...it’s part of the
learning process
KEY TAKEAWAYS
KEY TAKEAWAYS
FIRST OF ALL –
SAFE CAMPAIGNS
CAN BE COOL TOO
AND CAN DRIVE
GREAT RESULTS
Risky doesn’t always
work
BUT THAT DOESN’T
MEAN WE SHOULD
SHY AWAY FROM
RISKIER IDEAS
EITHER
IT’S ALL ABOUT
APPROACHING
THEM IN THE
RIGHT WAY AND
DOING WHAT IS
BEST FOR THE
CLIENT
WHY YOU SHOULDN’T SHY AWAY
FROM THE SO-CALLED SAFE AND
MORE RISKY CAMPAIGNS
● You need both to drive success in a personal and
professional way
● Having a combination will help you keep your
focus on what actually works for your client and
think like a true PR
● It helps you to not only build links but also build a
brand
● It builds client trust, whilst also showing them
what you can do
● It builds confidence
!
If the risk doesn't pay off, don’t panic – there’s always so
much
to learn from failed campaigns, which is why it's worth
experimenting with those more out-there campaigns.
However if you can support a risky campaign by consistently
implementing those trusty formats into your strategy, you
don't need to sacrifice those all-important links.
– Abi Bennetts - Digital PR Professional
When it comes to out-there campaigns, there comes a
time when you just have to back yourself, try new things
and give it a go. Otherwise you face the risk of staying
still.
– Shannon McGuirk, Aira
For me, I love doing ‘safe campaigns’ such as city index’s.
There is stigma around them being boring, but I actually
really enjoy making them as you can always find a new
metric to include in your research, giving you new angles
to explore.
– Alex Fiske, Digital PR Manager, Jellyfish
AND SOME
OTHER
PEOPLE IN
THE INDUSTRY
THINK SO TOO
BRAND NEEDS BUDGET GOALS
AND IF YOU
PUT THEIR…
You can come up with a bespoke strategy that gets them the results
they want, whilst also making you feel like an absolute PR boss
@MARINA_PLUMMER
NEWS
THANK YOU!
ANY QUESTIONS?

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Striking the perfect balance of safe and risky campaigns for both client and personal success

  • 1. 1 Striking the perfect balance between safe and risky campaigns for client and personal success MARINA PLUMMER Kaizen @marina_plummer
  • 2. HELLO! Senior Digital PR Manager at Kaizen (big up!) History grad from the University of Kent My family are from Greece andYugoslavia New found love for CrossFit Over three years experience in all things Digital PR 3+ @MARINA_PLUMMER
  • 3. …on the flipside wanted to do a more out-there idea but been too scared to actually do it because you’re worried it will flop …found it hard to come up with innovative ideas, beating yourself up for thinking of the same thing and wishing you could be more creative? HAVE YOU EVER… @MARINA_PLUMMER
  • 5. AND THINKING ABOUT IT, I REALISED THAT DIGITAL PR CAN SEEM LIKE A FUCKING PARADOX @MARINA_PLUMMER
  • 6. WE ALL HAVE PERCEPTIONS THAT SAFE CAMPAIGNS ARE BORING, AND WHAT WE SHOULD BE DOING ARE THOSE MORE RISKY IDEAS THAT ARE COOL, FUN, AND INNOVATIVE BUT THINGS REALLY AREN’T THAT SIMPLE WHEN IT COMES TO DRIVING RESULTS FOR A BRAND. THERE’S A LOT MORE TO IT. @MARINA_PLUMMER
  • 7. Safe can be cool and shouldn’t be underestimated, and whilst risky can drive amazing results, so can those safer ideas! What is important is the current media landscape, how your client can add to a conversation, what their needs are, and the budget you have to work with I WANT TO SHOW YOU… THESE ARE THE FOUNDATIONS OF ANY GOOD IDEA, NO MATTER WHAT THE FORMAT @MARINA_PLUMMER
  • 8. OVERVIEW Challenge the stereotypes and perceptions of these Show the value in both and highlight how we should be utilising them to achieve success Show how using both of these campaigns can help build our confidence as Digital PRs Shed light on what we consider safe and risky campaigns @MARINA_PLUMMER
  • 10. Index (classic, right?) The most Instagrammed X Dream job Fake product SAFE PR CAMPAIGNS According to Kaizen team members @MARINA_PLUMMER
  • 11. The most Googled X The cost of X in every X Campaigns with obvious insights/ already been done Salary calculators SAFE PR CAMPAIGNS According to Kaizen team members @MARINA_PLUMMER
  • 12. AND IN DIGITAL PR, SOME OF THESE FORMATS AND IDEAS HAVE BEEN KNOWN TO HAVE A BAD REP... @MARINA_PLUMMER
  • 13. I THEN ASKED PEOPLE HOW THEY FELT WHEN DOING THESE TYPES OF CAMPAIGNS. This is what kept coming up ● Creature of habit ● Not creative ● Not exciting ● Frustration with myself ● Wondering why I can’t come up with anything more creative ● Scared of doing anything different ? @MARINA_PLUMMER
  • 14. WHY SAFE CAMPAIGNS SHOULDN’T BE UNDERESTIMATED
  • 15. Some of the most successful campaigns are in these so called ‘safe’ formats
  • 16.
  • 17. They are great for building confidence with clients and in yourself
  • 18. They are great for people new to the industry learning about campaigns and ideas that have worked in the media
  • 19. ATTENTION PLEASE Digital PR myth busting ALERT! @MARINA_PLUMMER
  • 20. “YOU NEED TO BE A CREATIVE MASTERMIND TO GET AMAZING COVERAGE.” @MARINA_PLUMMER WRONG! You just need to be smart about the news
  • 21. AND IF YOU START DOING THIS, THIS IS WHERE MAGIC CAN HAPPEN @MARINA_PLUMMER
  • 22. REACTIVE PR HAS BOOMED SINCE THE OUTBREAK OF COVID-19 AND IT’S ONE OF THE MOST EXCITING PARTS OF OUR ROLES @MARINA_PLUMMER @MARINA_PLUMMER
  • 23. TWO TYPES OF REACTIVE THAT WE CAN UTILISE AS DIGITAL PRS REACTIVE PROACTIVE R P Seeing something in the news and jumping off the back of it to provide a comment or story. Looking out for key dates, awareness days, etc. to produce a story that can add to the conversation
  • 24. HOW TO UTILISE A SAFE AND SIMPLE FORMAT TO DRIVE RESULTS
  • 25. LENSTORE’S BEST CITIES FOR A HEALTHY LIFESTYLE REPORT 2021
  • 26. WHY DID IT WORK? LENSTORE’S BEST CITIES FOR A HEALTHY LIFESTYLE REPORT 2021 The format A blog (no design budget, 0.5 days research) The results 225 pieces of coverage + 76 follow links The angles The best cities to live a healthy and happy life Amsterdam named as the healthiest city in the world @MARINA_PLUMMER
  • 27. LENSTORE’S BEST CITIES FOR A HEALTHY LIFESTYLE REPORT 2021 @MARINA_PLUMMER
  • 28. ATTENTION PLEASE Digital PR myth busting ALERT! @MARINA_PLUMMER
  • 29. “YOU CAN’T DO A CAMPAIGN IF IT’S ALREADY BEEN DONE” @MARINA_PLUMMER
  • 30. DO NOT BELIEVE THESE LIES... But, there are things you need to consider OF COURSE YOU CAN
  • 31. What unique angle can you create for your client? How can you connect with the current news? How can you make your idea different?
  • 32. THERE ARE SOME REALLY EASY WAYS TO DO THIS
  • 33. Using updated / unique data Combining it with new insights and research A new angle that ties into the news at the moment Expert comments New way of visualising the data WAYS YOU CAN DO THIS @MARINA_PLUMMER
  • 34. AUDLEY VILLAGES: BEST ACTIVITIES FOR IMPROVING BRAIN HEALTH @MARINA_PLUMMER
  • 35. AUDLEY VILLAGES: BEST ACTIVITIES FOR IMPROVING BRAIN HEALTH The format A blog (no design budget, 0.5 days research) The results 49 pieces of coverage + 18 follow links The angles These are the best activities to stay productive at home, according to psychologists! 🧠 Bank Holiday in Isolation: Psychologists reveals 10 activities to keep your kids healthy at home WHY DID IT WORK? @MARINA_PLUMMER
  • 36. AUDLEY VILLAGES: BEST ACTIVITIES FOR IMPROVING BRAIN HEALTH @MARINA_PLUMMER
  • 37. AUDLEY VILLAGES: BEST ACTIVITIES FOR IMPROVING BRAIN HEALTH @MARINA_PLUMMER
  • 38. Why will this work in the media now? UTILISINGSAFE CAMPAIGNS: HOW TO GET THE MOST OUTOF THEM? Things to consider: How can I add to the conversation and make it different? Does this format tell the story I want it to clearly? What journalists right now would take this? @MARINA_PLUMMER
  • 39. TIME TO GET RISKY
  • 40. A design-orientated campaign Campaigns with less angles and niches Campaigns that involve big budget for design PR stunts RISKY PR CAMPAIGNS According to Kaizen team members @MARINA_PLUMMER
  • 41. WHEN IT COMES TO TWITTER, WE ALL IDOLISE RISKY CAMPAIGNS. BUT HOW DO WE ACTUALLY FEEL ABOUT DOING THEM? @MARINA_PLUMMER
  • 42. AND AGAIN I WANTED TO FIND OUT WHAT OUR ATTITUDES ARE TO DOING THEM? THIS IS WHAT KEPT COMING UP ● Anxious ● Apprehensive ● Excited ● Mixed emotions ● Can’t sleep ● Under pressure to perform ● Pressure when using more budget ● My idea isn’t good enough ● I wish I didn’t do this ? @MARINA_PLUMMER
  • 44. REMEMBER WHAT I WAS SAYING ABOUT DIGITAL PR BEING A PARADOX? @MARINA_PLUMMER
  • 45. BUT WHY IS IT IMPORTANT TO DO CAMPAIGNS OUT OF OUR COMFORT ZONE AND NOT JUST STICK TO THE NORM?
  • 46. It stops you getting into a rut of churning out campaign after campaign You can get really big rewards You can really build a brand and add value outside of just Digital PR/SEO It drives creativity as an individual and agency
  • 47. They can make you feel good and excited! It helps you cut through noise in a journalist’s inbox It shows off to clients and other agencies what you can do They help you develop your skills
  • 48. HOW CAN WE UTILISE THESE TYPES OF CAMPAIGNS AND GET OURSELVES IN THE HABIT OF THINKING A BIT MORE CREATIVELY?
  • 49. Change up our ideation styles and patterns Think like a PR - the idea comes first, not the format or budget Test the campaign internally as an agency, or test it on people that don’t work in the industry Once you have an idea, make sure you can summarise it as a headline in just a handful of words - does it work? Create a safe space for your team to ideate. Don’t be scared of failure...it’s part of the learning process
  • 51. KEY TAKEAWAYS FIRST OF ALL – SAFE CAMPAIGNS CAN BE COOL TOO AND CAN DRIVE GREAT RESULTS Risky doesn’t always work BUT THAT DOESN’T MEAN WE SHOULD SHY AWAY FROM RISKIER IDEAS EITHER IT’S ALL ABOUT APPROACHING THEM IN THE RIGHT WAY AND DOING WHAT IS BEST FOR THE CLIENT
  • 52. WHY YOU SHOULDN’T SHY AWAY FROM THE SO-CALLED SAFE AND MORE RISKY CAMPAIGNS ● You need both to drive success in a personal and professional way ● Having a combination will help you keep your focus on what actually works for your client and think like a true PR ● It helps you to not only build links but also build a brand ● It builds client trust, whilst also showing them what you can do ● It builds confidence !
  • 53. If the risk doesn't pay off, don’t panic – there’s always so much to learn from failed campaigns, which is why it's worth experimenting with those more out-there campaigns. However if you can support a risky campaign by consistently implementing those trusty formats into your strategy, you don't need to sacrifice those all-important links. – Abi Bennetts - Digital PR Professional When it comes to out-there campaigns, there comes a time when you just have to back yourself, try new things and give it a go. Otherwise you face the risk of staying still. – Shannon McGuirk, Aira For me, I love doing ‘safe campaigns’ such as city index’s. There is stigma around them being boring, but I actually really enjoy making them as you can always find a new metric to include in your research, giving you new angles to explore. – Alex Fiske, Digital PR Manager, Jellyfish AND SOME OTHER PEOPLE IN THE INDUSTRY THINK SO TOO
  • 54. BRAND NEEDS BUDGET GOALS AND IF YOU PUT THEIR… You can come up with a bespoke strategy that gets them the results they want, whilst also making you feel like an absolute PR boss @MARINA_PLUMMER NEWS