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Stream Pulse Parc
- 2. Current Digital TV scenario
ā¢ Loss of Video and Audio problems.
ā¢ Network Jitters and packet loss.
ā¢ Bitrate fluctuations.
ā¢ Channel Subscription expiration notification.
ā¢ Misconfiguration by operators.
ā¢ Monitoring > 200 channels manually is cumbersome.
= Poor Customer Experience
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Research Lab
- 3. With StreamPulse
ā¢ Automated Channel Quality Monitoring.
ā¢ Single glance to know the status of all channels.
ā¢ Proactive Monitoring before Customer calls.
ā¢ Automated Escalation mechanism.
ā¢ Quick status check from anywhere in world.
= Quality Customer Experience
Copyright Ā© PARC Technology
Research Lab
- 4. Bottom-line...
ā¢ Happy Customers.
ā¢ Good Reputation.
ā¢ Low downtime.
ā¢ Reduced Customer Care Load.
ā¢ Outsmart Competitors.
ā¢ Better Accountability of Staff.
ā¢ Better Accountability of Channel Partners.
= More Customer,Revenue,Profit
Copyright Ā© PARC Technology
Research Lab
- 5. What StreamPulse Can Do?
Monitor >200 Channels and their Quality.
Simultaneous view and Status Update in milliseconds.
Live Graph of A/V Bitrate to analyze problems.
IP interface (DVB-C interface coming soon).
Channels Status Color Code - for Quick Action.
Escalation according to Escalation Rules.
Send SMS/Email For Quick Escalation.
Log of events and provision to mail daily log.
Fully Configurable..
Copyright Ā© PARC Technology
Research Lab
- 6. How StreamPulse works?
DVB HeadEnd
IPTV
Distribution DVB-C
OFC
Network Other
Relax and Watch Status
StreamPulse
Copyright Ā© PARC Technology
Research Lab
- 7. Q&A
Contact Us......
India ā Design Center
PARC Technology Research Labs (P) Ltd.,
Phone:+91-80-26535281
Mobile:(0)-90195 66465
Email:apurv@parctech.co.in
Web: www.parctech.co.in
Copyright Ā© PARC Technology
Research Lab