Strategy Development Process


        Ayse Öztuna and Gerth Vogel




                                      Zentrum für Unternehmensentwicklung
 The Objectives

    The Procedures

    The Process

    The Results




                      Zentrum für Unternehmensentwicklung
 ... remember where the company is coming from
         and what the roots are
        ... understand how and why the company has come
         to the point where it is now
        ... reflect the own picture of being excellent and
         successful
        ... develop a strong picture of the future
        ... clarify what the company needs to get there ...
        ... and unchain the energy




                                            Zentrum für Unternehmensentwicklung
The Objectives
In addition to classic ways of strategy development we
     work at the alpha brain level ...

        ... to use the power of both brain hemispheres whenever
         necessary


        ... to develop and maintain positive mental attitudes

        ... to relieve tension and stress in order to be more productive
         and to set and achieve goals more effectively and efficiently

        ... to develop the natural intuitive abilitiesand

        ... to increase speed and quality



                                                        Zentrum für Unternehmensentwicklung
The Procedures
(1)
                                 Clarify goals and
                                   process cycle



                     (6)                                   (2)
                 Learn from                             Develop
                the practical                              the
                                      Develop
                 Experience          Strategy-,        Change Map
                                   Organization-,
                                   Communication
                                        and
                     (5)             Process-              (3)
                                    Competence         Describe the
                 Shape the
              new Organization                       Road Maps to the
                                                         Future


                                       (4)
                                    Describe
                                  the Solutions
                                  and Decisions




                                                                 Zentrum für Unternehmensentwicklung
The Process
(1)
     Clarify
     Goals and
     Process Cycle


    Collect problem- and conflict-fields ...
                      Select the members of the strategy team
                      Gather all relevant questions, topics and problems
                       Sources: Experiences, Analyses, Trends, Intuition,...
                      Evaluate importance of the topics
                      Integrate all relevant people and groups

                                                                 Catalogue of strategy relevant
                                                                 topics, questions and problems




                                                                      Zentrum für Unternehmensentwicklung
The Process
... and determine the objectives for the future

                     Describe the goals SMART: Specific, Measurable, Attainable,Relevant,
                      Time-based
                     We want to get rid of ... and we want to be strong in ...


                                                               Our goals




                                                                  Zentrum für Unternehmensentwicklung
The Process
Describe the intended
            strategic positioning
                       Politics                                                                                                 Infrastructure
                                                                                  Market
                                                                           Customers & Competitors




                                                                                 Function
                                                                               „Sense of Life“ of
                                                                               the Organization
                      Legislation                                                                                                Resources
                                          Results                                                                Products and
                                    Profits, Image, Acceptance                                                     Services

                                                                                  People
                                                                            Abilities, Vitality, Needs



                       Ecology                                                                                                  Environment
                                                                                  Culture
                                                                            Identity, Rules, Values




                                               Organization                                                 Equipment
                                           Structure, Workflow, Process-                                     Tools, Methods,       Society
                       Trends                 and Projectorganization                                     Technology, KnowHow




                                                                                                         Zentrum für Unternehmensentwicklung
The Process
(2)
     Develop
     the
     Change Map

    Recognize connections and reciprocal effects

           Find out steering, passive and neutral topics

           Clarify Project Organization, Working sequences and related
            teams
                                                      Change Map




                                                            Zentrum für Unternehmensentwicklung
The Process
(3)
    Describe the
    Road Maps to
    the Future

    Work on problem- and vision-oriented solutions
                      Diminish thinking blockades
                      Allow self reflection                   Topic A
                      Improve creativity                      Why is the             What are the
                      Solve real problems, not symptoms       problem a              Consequences
                                                               problem
                      Create longing and passion for the
                       the better
                      Understand the pain and suffering       First solution ideas
                       when keeping the status quo

    Priority will be given to
                      History, Roots, Customer focus, Future needs, Products, Success,
                       Culture, Organizational aspects, ...
                      Abilities, Motivation, Achievement, Self Responsibility ...
                      Appearance, Effectiveness, ...


    Build up necessary communication on / between all levels


                                                                      Zentrum für Unternehmensentwicklung
The Process
Determine solution ranges for the daily work

                    Recognize, describe and evaluate alternatives
                    Compile solutions and measures as a basis for goal- and service level
                     agreements
                    Determine the cross-linking of the solution ideas
                    Examine acceptance for the solutions
                    Specify the criteria for success measurement
                    Define the requirement profiles of the jobs



                                                     Solution/Topic
                                                                                       Acceptable,
                                                                                       desirable
                                                                                       Range




                                                       Quality
                                                                      Intensity




                                                                        Zentrum für Unternehmensentwicklung
The Process
(4)
     Describe the
     solutions and
     decisions

    Examine constantness and consistency of the solutions
          Summarize in specific goals and concrete measures
          Compile decision criteria
          Present and discuss solution complexes, ...
          ... decide and document
                                                 Solution complex




                                                       Zentrum für Unternehmensentwicklung
The Process
(5)
     Shape
     the new
     organization



    Increase the understanding of the strategy and the solutions
           Mediate expected functions to the basis of the company
           Prepare and realize activities
           Clarify the meaning for each individual in the
            daily work:                                  Success in the daily business
                        Goal- and Service Level Agreements
                        Personnel Development
                        Remuneration, ...
             Have the right people in the boat




                                                                   Zentrum für Unternehmensentwicklung
The Process
(6)
     Learn from the
     practical
     experience



    Constantly reflect successes and failures
          Continuously improve efficiency and results

                                                    ? Objectives
                                                    Reached
                                                     Not reached
                                                     Reasons Why

                                                    ! Activities
                                                    To do‘s
                                                     Responsible person
                                                     Deadlines
                                                     Results




                                                         Zentrum für Unternehmensentwicklung
The Process
... a lively and vibrant strategy

      ... empowered people and teams

      ... a lasting and guaranteed high Return on
       Investment




                                           Zentrum für Unternehmensentwicklung
The Results
Thank you for your time and
      your attention




                     Zentrum für Unternehmensentwicklung

Strategy Development

  • 1.
    Strategy Development Process Ayse Öztuna and Gerth Vogel Zentrum für Unternehmensentwicklung
  • 2.
     The Objectives  The Procedures  The Process  The Results Zentrum für Unternehmensentwicklung
  • 3.
     ... rememberwhere the company is coming from and what the roots are  ... understand how and why the company has come to the point where it is now  ... reflect the own picture of being excellent and successful  ... develop a strong picture of the future  ... clarify what the company needs to get there ...  ... and unchain the energy Zentrum für Unternehmensentwicklung The Objectives
  • 4.
    In addition toclassic ways of strategy development we work at the alpha brain level ...  ... to use the power of both brain hemispheres whenever necessary  ... to develop and maintain positive mental attitudes  ... to relieve tension and stress in order to be more productive and to set and achieve goals more effectively and efficiently  ... to develop the natural intuitive abilitiesand  ... to increase speed and quality Zentrum für Unternehmensentwicklung The Procedures
  • 5.
    (1) Clarify goals and process cycle (6) (2) Learn from Develop the practical the Develop Experience Strategy-, Change Map Organization-, Communication and (5) Process- (3) Competence Describe the Shape the new Organization Road Maps to the Future (4) Describe the Solutions and Decisions Zentrum für Unternehmensentwicklung The Process
  • 6.
    (1) Clarify Goals and Process Cycle Collect problem- and conflict-fields ...  Select the members of the strategy team  Gather all relevant questions, topics and problems Sources: Experiences, Analyses, Trends, Intuition,...  Evaluate importance of the topics  Integrate all relevant people and groups Catalogue of strategy relevant topics, questions and problems Zentrum für Unternehmensentwicklung The Process
  • 7.
    ... and determinethe objectives for the future  Describe the goals SMART: Specific, Measurable, Attainable,Relevant, Time-based  We want to get rid of ... and we want to be strong in ... Our goals Zentrum für Unternehmensentwicklung The Process
  • 8.
    Describe the intended strategic positioning Politics Infrastructure Market Customers & Competitors Function „Sense of Life“ of the Organization Legislation Resources Results Products and Profits, Image, Acceptance Services People Abilities, Vitality, Needs Ecology Environment Culture Identity, Rules, Values Organization Equipment Structure, Workflow, Process- Tools, Methods, Society Trends and Projectorganization Technology, KnowHow Zentrum für Unternehmensentwicklung The Process
  • 9.
    (2) Develop the Change Map Recognize connections and reciprocal effects  Find out steering, passive and neutral topics  Clarify Project Organization, Working sequences and related teams Change Map Zentrum für Unternehmensentwicklung The Process
  • 10.
    (3) Describe the Road Maps to the Future Work on problem- and vision-oriented solutions  Diminish thinking blockades  Allow self reflection Topic A  Improve creativity Why is the What are the  Solve real problems, not symptoms problem a Consequences problem  Create longing and passion for the the better  Understand the pain and suffering First solution ideas when keeping the status quo Priority will be given to  History, Roots, Customer focus, Future needs, Products, Success, Culture, Organizational aspects, ...  Abilities, Motivation, Achievement, Self Responsibility ...  Appearance, Effectiveness, ... Build up necessary communication on / between all levels Zentrum für Unternehmensentwicklung The Process
  • 11.
    Determine solution rangesfor the daily work  Recognize, describe and evaluate alternatives  Compile solutions and measures as a basis for goal- and service level agreements  Determine the cross-linking of the solution ideas  Examine acceptance for the solutions  Specify the criteria for success measurement  Define the requirement profiles of the jobs Solution/Topic Acceptable, desirable Range Quality Intensity Zentrum für Unternehmensentwicklung The Process
  • 12.
    (4) Describe the solutions and decisions Examine constantness and consistency of the solutions  Summarize in specific goals and concrete measures  Compile decision criteria  Present and discuss solution complexes, ...  ... decide and document Solution complex Zentrum für Unternehmensentwicklung The Process
  • 13.
    (5) Shape the new organization Increase the understanding of the strategy and the solutions  Mediate expected functions to the basis of the company  Prepare and realize activities  Clarify the meaning for each individual in the daily work: Success in the daily business  Goal- and Service Level Agreements  Personnel Development  Remuneration, ...  Have the right people in the boat Zentrum für Unternehmensentwicklung The Process
  • 14.
    (6) Learn from the practical experience Constantly reflect successes and failures  Continuously improve efficiency and results ? Objectives Reached  Not reached  Reasons Why ! Activities To do‘s  Responsible person  Deadlines  Results Zentrum für Unternehmensentwicklung The Process
  • 15.
    ... a livelyand vibrant strategy  ... empowered people and teams  ... a lasting and guaranteed high Return on Investment Zentrum für Unternehmensentwicklung The Results
  • 16.
    Thank you foryour time and your attention Zentrum für Unternehmensentwicklung