This document outlines the strategic alignment of projects for the Royal United Hospital (RUH) in 2013/14. It discusses 94 projects from 2012/13 across areas like QIPP (Quality, Innovation, Productivity, Prevention), Lean, and CQUIN (Commissioning for Quality and Innovation). The document then analyzes relationships and interdependencies between projects to prioritize a selection of 34 high impact projects for 2013/14. These projects are mapped to key areas like efficiency, quality, and transformation. Metrics are applied to score projects based on factors like savings, quality, effort, and impact to identify top priority projects for focus.
Lakeland Regional Health initiated a project in 2013 to improve patient readiness for surgical cases. The goal was to increase patient safety, decrease delays, and improve the patient experience. They defined patient readiness as receiving all required documents by noon the day before surgery. Initially only 41% of patients met this criteria, but through process changes they achieved over 80% readiness each month since 2014. Key changes included tracking documents electronically, notifying doctors of missing information, and rescheduling cases if documents were not received in time.
A project was initiated at Lakeland Regional Health to improve patient readiness for surgical cases by ensuring required documents and physician orders were received by noon the day before surgery. The initial patient readiness rate was only 41% but through process changes, the goal of 80% readiness has been consistently met since October 2014. A multidisciplinary team standardized processes, developed technology tools like an electronic tracking board, and held physicians accountable through performance scorecards. As a result, patient safety has increased by reducing delays from missing paperwork.
Drug Diversion Webinar Series #3: Crisis Control - How to Handle Unwarranted ...Omnicell
Nobody expects diversion to happen at their hospital, and when it does, it can be a complex challenge to confront. Kim New and other special guests discuss how to effectively manage diversion incidents when they occur. The priorities are to minimize risk, protect patient safety, and help rehabilitate the diverter.
Kim is a leading national expert on drug diversion. As a former compliance specialist at the University of Tennessee Medical Center, Kim became an expert in catching, managing, and ultimately minimizing drug diversion incidents.
Part 3: Rare Disease Clinical Development – Strategies for Ensuring Endpoint ...Medpace
n this free webinar, Medpace partners with Michelle Eagle of ATOM International, a provider of CE training for clinical trials across the world, to discuss approaches and steps that can be taken to ensure quality and integrity.
Egyptian Critical Care Summit- Major Trauma Team ConceptDr.Mahmoud Abbas
Lecture presented by Dr Ahmed Kamal Consultant Emergency Medicine at the Egyptian Critical Care Summit the leading event and medical exhibition in Egypt
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The document discusses the responsibilities and procedures of Approved Doctors in conducting medical examinations of seafarers under new Norwegian regulations. It outlines that while the regulations introduce some changes, the doctors' main obligations remain the same - to follow administrative law, conduct thorough evidence-based medical assessments according to best practices, and justify their decisions. The document provides guidance on collecting relevant medical information, performing risk assessments based on the job and vessel, applying ethical standards, and explaining the rationale for certification decisions in writing.
Lakeland Regional Health initiated a project in 2013 to improve patient readiness for surgical cases. The goal was to increase patient safety, decrease delays, and improve the patient experience. They defined patient readiness as receiving all required documents by noon the day before surgery. Initially only 41% of patients met this criteria, but through process changes they achieved over 80% readiness each month since 2014. Key changes included tracking documents electronically, notifying doctors of missing information, and rescheduling cases if documents were not received in time.
A project was initiated at Lakeland Regional Health to improve patient readiness for surgical cases by ensuring required documents and physician orders were received by noon the day before surgery. The initial patient readiness rate was only 41% but through process changes, the goal of 80% readiness has been consistently met since October 2014. A multidisciplinary team standardized processes, developed technology tools like an electronic tracking board, and held physicians accountable through performance scorecards. As a result, patient safety has increased by reducing delays from missing paperwork.
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Nobody expects diversion to happen at their hospital, and when it does, it can be a complex challenge to confront. Kim New and other special guests discuss how to effectively manage diversion incidents when they occur. The priorities are to minimize risk, protect patient safety, and help rehabilitate the diverter.
Kim is a leading national expert on drug diversion. As a former compliance specialist at the University of Tennessee Medical Center, Kim became an expert in catching, managing, and ultimately minimizing drug diversion incidents.
Part 3: Rare Disease Clinical Development – Strategies for Ensuring Endpoint ...Medpace
n this free webinar, Medpace partners with Michelle Eagle of ATOM International, a provider of CE training for clinical trials across the world, to discuss approaches and steps that can be taken to ensure quality and integrity.
Egyptian Critical Care Summit- Major Trauma Team ConceptDr.Mahmoud Abbas
Lecture presented by Dr Ahmed Kamal Consultant Emergency Medicine at the Egyptian Critical Care Summit the leading event and medical exhibition in Egypt
This document provides guidance on new regulations from the Department of Occupational Medicine. It aims to support doctors in their decision making and ensure harmonized, evidence-based risk assessments. The guidance covers topics like vision, hearing, physical capacity and common medical conditions. It is an online resource that will be updated regularly based on experience and feedback to aid doctors in evaluating seafarers' medical certificates.
The document discusses the responsibilities and procedures of Approved Doctors in conducting medical examinations of seafarers under new Norwegian regulations. It outlines that while the regulations introduce some changes, the doctors' main obligations remain the same - to follow administrative law, conduct thorough evidence-based medical assessments according to best practices, and justify their decisions. The document provides guidance on collecting relevant medical information, performing risk assessments based on the job and vessel, applying ethical standards, and explaining the rationale for certification decisions in writing.
Measuring Improvement: Using metrics and data to evaluate seven day servicesNHS England
A supporting document from a webinar run by Rhuari Pike, Programme Lead (Seven Day Services, London) on behalf of the NHS England Sustainable Improvement Team.
Overview of the progress of the KSUMC Clinical Practice Guidelines Adaptation and Implementation Program in the Department of Pediatrics which is the most active department in the program
Point of Care Testing for Enhancing Patient Centered Planned Care DeliveryPAFP
PAFP 2013 Regional Lecture Series
Session 1 - Northeast
Presenter: Linda Thomas-Hemak, MD
The Wright Center for Primary Care
Broadcast live through the PAFP Community.
October 2nd, 2013 12pm - 1pm
Steve Morton, Dan Cassell, Helen Hayes & Nicholas Gili Lucia Garcia
The Oldham Urgent Care Alliance was formed to transform urgent care in Oldham according to the NHS Five Year Plan. It has achieved a 5.8% reduction in unplanned hospital admissions through deflection projects and redesigning care pathways. Key achievements include establishing an integrated discharge team, an ambulatory care service, and a new model of pediatric urgent care. Moving forward, the Alliance plans to further develop front-end urgent care services and intermediate care, and improve readmission rates through continued collaboration between partners. The benefits to commissioners include improved coordination, resilience planning, intelligence gathering, and ultimately better outcomes for patients.
Quality, Innovation, Productivity and Prevention (QIPP) Programme – Managemen...Chris Bean
This document outlines the Quality, Innovation, Productivity and Prevention (QIPP) Programme management process for Norwich CCG. It describes a three stage process for idea generation, development and approval of initiatives; delivery of initiatives; and monitoring and control. The aim is to improve quality of care efficiently while delivering best outcomes for patients. Ideas are captured, discussed, and developed into business cases. Clinical input is provided. Initiatives are delivered and progress is monitored against targets to achieve the QIPP challenge and balance resources with expenditures.
This is a study case in all the photosthe SIPOC diagram bel.pdfjkcs20004
This is a study case in all the photos
the SIPOC diagram bellow is incomplete and wrong I need to fix it
Perfect Match TEAM APPLIES n January 2008, the University of Toledo Medical Center
(UTMC) in northwest Ohio collaborated with the University of Toledo's Industrial SIX SIGMA
TO Engineering Department to analyze and improve the preoperational processes for patients
undergoing kidney transplants. Six Sigma was applied to the REDUCE TIME project, and the
following goals were established: IT TAKES TO - Optimize cycle times. QUALIFY PATIENTS
- Enhance customer satisfaction. - Improve efficiencies. FOR KIDNEY - Reduce costs.
TRANSPLANTS - Streamline administrative processes. - Eliminate errors. - Improve protocol
execution and effectiveness. The project's primary metric was the number of days required from
the date a patient was referred to UTMC for a kidney transplant to the date the hospital staff
declared the patient a suitable transplant candidate. The research By Matthew was needed and
the project selected because of an increase in the number of Franchetti and year because of the
increased service area for UTMC. Because of a waiting list of nearly 500 patients, it was
determined a reduced cycle time would save lives. Kyle Bedal, Background and terminology
University of For more than 30 years, UTMC has performed adult and pediatric kidney Toledo
transplants as one of the treatment options for end-stage renal disease. Since UTMC's first
kidney transplant operation in 1972, more than 1,500 kidney transplant operations have been
performed there, with an average patient survival rate of 98% and a graft survival rate of 94%.
The program relies on advanced surgical techniques-including laparoscopic kidney donation,
improved anti-rejection medications and high-quality patient care-to make it one of the most
successful programs in the country. There are a number of steps patients must complete before
receiving a kidney transplant. Generally, the patient must be referred to a medical center and
complete required labs and tests to determine if he or she is suitable. The labs and tests are
usually similar among all transplant centers and among patients. The labs include tuberculosis
(TB) tests, dental clearance, a colonoscopy, chest X-rays, electrocardiography tests, stool
samples, blood work, mammograms, pap smears and diabetes tests. Once the patient fulfills the
requirements, a committee reviews the results and determines whether the patient is a good
candidate. The patient is then allowed to receive a kidney; this is called being "listed," or placed
on the waiting list.
Fil TB EK Often, the time required to complete these health Partnering With Your Transplant
Team, The Patient's Guide screenings is up to nine months. In addition, another to
Transplantation. 2 two years may pass after the patient is listed before a The team deployed the
define, measure, analyze, kidney transplant is performed. improve and control (DMAIC)
approach for this Six It is.
This document discusses hospital planning services provided by Taurus Glocal. It offers services for facility planning, technology planning, people planning, operations planning, and more. The company takes a holistic approach to hospital planning, considering factors like facility design, equipment selection, staffing, and clinical workflows. It aims to design efficient hospitals and implement best practices to improve quality of care.
This document outlines a business continuity plan for a laboratory. It includes the laboratory's vision and mission, which is to provide high quality services. The plan's purpose is to maintain operations if a critical incident occurs. Objectives are to minimize impacts, ensure continuity, and identify roles. A SWOT analysis identifies strengths like experienced staff and weaknesses like financial limitations. Risks like fires and equipment failures are assessed. Priorities are patient safety and quick recovery. Roles define the director's leadership and staff responsibilities to be aware of and participate in the plan. The plan will be activated in an emergency, tested annually, and reviewed yearly.
Maxine Powers, National Improvement Advisor at Department of Health, addresses Why QIPP and why now?, Programme design, National Work stream plans for safety and the role and contribution of AHPs. COT Annual Conference 2010 (22-25 June 2010)
This document discusses current and future innovation in the pharmaceutical industry from the perspective of Merck Research Laboratories. It outlines Merck's strategy to discover, develop, and bring innovative medicines to market by pursuing promising science, prioritizing key opportunities, and adapting to a changing landscape. Statistics are provided on Merck's 2018 clinical trial operations, and the relationships between product development teams, clinical sub-teams, and clinical trial teams. Considerations for clinical trial planning, site selection, and protocol design are examined. Pembrolizumab clinical development across many tumor types is reviewed, as are challenges developing a treatment for all genotypes of Hepatitis C.
The document discusses Lean Six Sigma and how it applies in healthcare. It provides an overview of Lean Six Sigma, including definitions of Lean and Six Sigma. It then gives examples of Lean Six Sigma projects at St. Elizabeth Regional Health, such as reducing door-to-balloon time for heart attack patients and improving operating room turnover times. The presentation aims to show how Lean Six Sigma principles can help healthcare organizations improve quality, safety, efficiency and patient satisfaction.
This document outlines recommendations for maximizing reimbursement through a colorectal bundle at Advocate Lutheran General Hospital. It discusses establishing a perioperative surgical home to standardize evidence-based practices across pre-op, intra-op, and post-op phases of care. This includes assembling a multidisciplinary team, collecting baseline data, developing clinical pathways, and implementing protocols like ERAS to reduce costs and improve outcomes for colorectal surgeries.
This document outlines the key steps for setting up and implementing an effective waste management program, including:
1. Conducting a preliminary waste assessment to collect baseline data on current waste generation and management practices.
2. Using tools like life cycle assessment, best practicable environmental options, and environmental audits to analyze waste streams, identify reduction opportunities, and ensure regulatory compliance.
3. Developing and implementing a waste minimization program with goals, standard operating procedures, monitoring systems, and targets to continuously track waste reduction progress over time.
The overall waste management program aims to reduce environmental impacts and costs by analyzing an organization's full supply chain and promoting sustainable practices. Close monitoring and documentation are also essential to evaluate the program's
Just do it! - The sustainability of GS1 standardsGS1 UK
This document summarizes Lee Outhwaite's presentation on the sustainability of GS1 standards. The key points are:
1. Outhwaite discussed how GS1 standards can help the NHS achieve its goals for sustainability and transformation plans, improve access to care, maintain quality, and achieve financial balance.
2. Benefits of GS1 standards were highlighted, including increased patient safety by reducing errors, improved regulatory compliance, and greater financial control through efficient supply chain management.
3. Overcoming barriers to implementation was addressed, emphasizing the economic and safety benefits of GS1 standards and support available from various partners like NHS Improvement and suppliers.
The Lean Midland Forum aims to:
1) Create an environment where Lean solutions in the NHS are shared and implemented.
2) Engage in a debate about the strengths and weaknesses of Lean methods in the current NHS climate.
3) Provide networking opportunities for colleagues.
The agenda includes presentations on improving infection control through Lean and effective use of statistical process control in the NHS. A hot seat session is also scheduled for questions.
A LEAN SIX SIGMA APPROACH TO REDUCE WAITING AND REPORTING TIME IN THE RADIOLO...Joe Andelija
This document summarizes a research paper that used Lean Six Sigma to reduce waiting and reporting times in the radiology department of a tertiary care hospital in Kolkata, India. The researchers mapped the process from patient entry to report generation and identified areas of delay. Root causes of delay were found to be lack of patient preparation and disorganized operations. Recommendations included improving patient orientation to decrease pre-test wait times and streamlining operations to reduce post-test reporting delays. Implementing these changes statistically significantly reduced both pre-test and post-test waiting times.
Annual ed performance improvement.4 2010capstonerx
This document discusses performance improvement in healthcare. It outlines how opportunities for improvement are identified through patient satisfaction surveys, staff input, chart reviews, and other means. Priorities are set annually and focus on clinical care quality, patient/employee satisfaction, and financial performance. The Plan-Do-Check-Act (PDCA) cycle is used to test changes. Staff are encouraged to submit improvement ideas. Performance improvement differs from research in that the former aims to improve local processes while research seeks generalizable knowledge. Reducing catheter-associated urinary tract infections is provided as an example project using the PDCA framework.
Jennifer Kosiol & Heidi Weber - Gold Coast HospitalsInforma Australia
Gold Coast Hospital and Health Service implemented changes to improve operating theatre efficiency in response to recommendations from a Queensland Audit Office report. Key changes included implementing governance structures for theatre scheduling, process mapping the patient journey to identify delays, and staff workshops to prioritize issues. Results showed improvements in turnaround times between cases and rates of first cases beginning on time. Further opportunities were identified to reduce cancelled surgeries and better evaluate the new theatre management information system.
ClinActis Pte Ltd is a full service CRO providing clinical trial services to the pharmaceutical, medical device, medical nutrition and biotech companies in Asia Pacific. Established in 2009, ClinActis Pte Ltd is headquartered in Singapore.
ClinActis Experience
• 45 years experience in clinical research in pharmaceutical and biotechnology companies as well as CROs
• 27 years experience in Asia Pacific, including Australia/New Zealand, China, Malaysia, Hong Kong, India, Indonesia, The Philippines, Singapore, South Korea, Taiwan, Thailand and Japan
• Extensive knowledge of regulatory frameworks, best KOLs and sites across the region
• Vast therapeutic experience including Cardiovascular, CNS, Endocrinology, Infectious diseases, Oncology, and Respiratory
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This is a study case in all the photosthe SIPOC diagram bel.pdfjkcs20004
This is a study case in all the photos
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Perfect Match TEAM APPLIES n January 2008, the University of Toledo Medical Center
(UTMC) in northwest Ohio collaborated with the University of Toledo's Industrial SIX SIGMA
TO Engineering Department to analyze and improve the preoperational processes for patients
undergoing kidney transplants. Six Sigma was applied to the REDUCE TIME project, and the
following goals were established: IT TAKES TO - Optimize cycle times. QUALIFY PATIENTS
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execution and effectiveness. The project's primary metric was the number of days required from
the date a patient was referred to UTMC for a kidney transplant to the date the hospital staff
declared the patient a suitable transplant candidate. The research By Matthew was needed and
the project selected because of an increase in the number of Franchetti and year because of the
increased service area for UTMC. Because of a waiting list of nearly 500 patients, it was
determined a reduced cycle time would save lives. Kyle Bedal, Background and terminology
University of For more than 30 years, UTMC has performed adult and pediatric kidney Toledo
transplants as one of the treatment options for end-stage renal disease. Since UTMC's first
kidney transplant operation in 1972, more than 1,500 kidney transplant operations have been
performed there, with an average patient survival rate of 98% and a graft survival rate of 94%.
The program relies on advanced surgical techniques-including laparoscopic kidney donation,
improved anti-rejection medications and high-quality patient care-to make it one of the most
successful programs in the country. There are a number of steps patients must complete before
receiving a kidney transplant. Generally, the patient must be referred to a medical center and
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samples, blood work, mammograms, pap smears and diabetes tests. Once the patient fulfills the
requirements, a committee reviews the results and determines whether the patient is a good
candidate. The patient is then allowed to receive a kidney; this is called being "listed," or placed
on the waiting list.
Fil TB EK Often, the time required to complete these health Partnering With Your Transplant
Team, The Patient's Guide screenings is up to nine months. In addition, another to
Transplantation. 2 two years may pass after the patient is listed before a The team deployed the
define, measure, analyze, kidney transplant is performed. improve and control (DMAIC)
approach for this Six It is.
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2. Benefits of GS1 standards were highlighted, including increased patient safety by reducing errors, improved regulatory compliance, and greater financial control through efficient supply chain management.
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• Extensive knowledge of regulatory frameworks, best KOLs and sites across the region
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Similar to Strategic Alignment of Projects v5 - Looking Back (20)
2. The Year 2012/13
RUH
During 2012/13 - 94 projects had been started and/or run.
42 QIPP
15 Lean
10 Qulturum (Quality)
27 CQUIN
(not counting the sub-projects)
…with everyone trying to do everything – and the
trust had, in the main, been mostly successful.
4. Where we want to get to
A STRATEGIC ALIGNMENT
of
• Every Patient Matters (EPM) Transformation programme
• Qulturum/Quality priorities
• QIPP (Quality, Innovation, Productivity, Prevention)
• CQUIN
Lean/
Txfm
Qulturum
Quality
QIPP
5. Where we want to get to
A STRATEGIC ALIGNMENT OF PROJECTS
Resulting in
• Strategic prioritisation of projects and focussed organisational effort
• Combining of Enabling projects, Quality Initiatives and Delivery/Implementation
• High focus on fewer transformational projects for (say) 8 – 25 weeks at a time
• No more everyone trying to do everything all of the time – and their day jobs
Lean/
Txfm
Qulturum
Quality
QIPP
6. 2013/14’s Major QIPP Projects
At the November Board the Major 14 QIPP projects for 2013/14 were selected
Project Name > 250k Theatre/- Impact/- Criteria
Ward Flow Trigger
1. Outpatient Efficiencies Y Y Y Y
2. Theatre Closures Y Y Y Y
3. Skill Mix Review/Reduction in Bank Staff Y N Y Y
4. Bed Efficiency AAU Y P Y P
5. Bed Efficiency DTOC & Green to Go Y P Y P
6. Pathology Y N Y P
7. Improving efficiency in Radiology Y N Y N
8. Drugs Review Y N Y N
9. Terms & Conditions Y N N P
10. Procurement Y N P N
11. Energy & Water Consumption Y N N N
12. Agency Recruitment Y * * *
13. SLM Rollout Y * * *
14. Back Office Review Y * * *
7. 2013/14’s Strategic Projects
34 projects with a total estimated savings = £11,4m
Top 14 projects = £ 9,2m
80% of the QIPP Programme
2013/14 QIPP
8. 2013/14’s Strategic Projects
EPM - LEAN
1. Patient Flow – Elective
2. Patient Flow - Elective. Day Surgery - Start Times
3. Patient Flow - Elective - Patient Validation
4. Patient Flow - Non Elective - (Front Door, EOL Pathway)
5. Patient Flow - Non Elective (Ward Flow)
6. Discharge Planning (TTAs)
7. Patient Flow - Non Elective (Emergency Theatres)
8. Accounts Payable
9. Booking Review
10. Cardiology
11. Chemotherapy Outpatients, Booking
12. Diagnostics
13. IM&T Review
14. Medical Records (Flow of Notes & U-Codes)
15. Outpatients - Orthopaedics (Shoulder)
16. Purchasing
17. Recruitment
18. SUIs Process
19. Theatre Equipment & Resources
9. 2013/14’s Strategic Projects
Qulturum - QUALITY
1. Safer Clinical Systems – Parkinson’s
2. SHINE - Health Foundation
3. Emergency Laparotomy pathway
4. Quality Improvement Care Bundle
5. Dementia Challenge Fund project
6. Improving Nutrition
7. 5 year Patient Safety Programme
8. Staff Engagement
Quality Accounts priorities :
9. Promoting Organisational Learning
10. Reducing Infections
11. Improving the care of patients with COPD (reducing re-admissions)
12. Improving care for patients & carers at the End of Life (link to re-admissions audit)
13. Continence
10. CQUIN
2013/14’s Strategic Projects
National Schemes
1. Dementia FAIR
2. Safety Thermometer (Pressure Ulcers)
3. VTE
4. Friends and Family Test (FFT)
Local Schemes
5. End of Life Care (EOLC)
6. 7/7 Working
7. Acute Oncology
8. Continence
9. Francis Report
11. A Strategic Alignment of Projects
The 2013/14 RUH transformation projects for the 4 areas have now been mapped.
QIPP EPM QULTURUM CQUIN (13/14)
TRANSFORMATION BOARD
1.11 Bed Efficiency – AAU Patient Flow - Non Elective - (Front Door,
EOL Pathway)
1.12 Bed Efficiency. DTOC 2013 -2015 & Green
to Go Plan
Patient Flow - Non Elective (Ward Flow),
Discharge Planning (TTAs)
Safer Clinical Systems project - focussing
on patients with Parkinson's Disease;
Health Foundation SHINE project -
Emergency Laparotomy pathway Quality
Improvement Care Bundle; Dementia
Challenge Fund project; Improving
Nutrition will support reductions in LOS
7/7 working scheme
2.1d Improving Efficiencies in Radiology Diagnostics 7/7 working scheme
4.6 Outpatient Efficiencies Outpatients - Orthopaedics (Shoulder),
Cardiology, Chemotherapy Outpatients,
Booking
5.1 Theatre Scheduling & Capacity
Realignment
Patient Flow - Non Elective (Emergency
Theatres)
5.1 Theatre Scheduling & Capacity
Realignment
Patient Flow - Elective
Patient Flow - Elective. Booking Review
Patient Flow - Elective. Day Surgery -
Start Times
Theatre Equipment & Resources
Patient Flow - Elective - Patient
Validation
1.2 Reduction in Infection & Harm 5 year Patient Safety Programme;
Quality Accounts priority 'Promoting
Organisational Learning'- aim to reduce
harm events by increasign learning from
incidents; Quality Accounts priority -
reducing infections;
VTE Scheme
Stafety Thermometer Scheme (Pressure
Ulcers)
1.3 Reduction in Readmissions Quality Accounts priorities - Improving
the care of patients with COPD
(reducing re-admissions) and Improving
care for patients & carers at the End of
Life (link to re-admissions audit)
EOLC scheme
1.4 ED attendance avoidance project
5.4 INNF Compliance
1.6 Acute Oncology Acute Oncology Scheme
2.5 Pathology Efficiency
Theatre Recovery
EFFICIENCY BOARD
3.1 Back Office Review IM&T Review, Recruitment, Medical
Records (Flow of Notes & U-Codes),
Accounts Payable, SUIs Process
3.10b Agency Recruitment Recruitment
3.2 Procurement Purchasing
3.3 R&D/Commercial Research
3.6 Energy & Water Consumption
3.12 Terms & Conditions Qulturum links to Staff Engagement
group
3.10a Skill Mix Review / Reduction in Bank
2.9 Drugs Review
SLM
2.4a SLM Urology (v4)
2.4b SLM Gastro (v9)
2.4c SLM OPU (v9)
15. 2013/14 - The Year Ahead
RUH
Transformation Projects for 2013/14
34 QIPP
19 Lean
13 Qulturum
9 CQUIN
# 75
+ PLUS +
75 IT Projects
14 Commercial Development Projects
# 89
Total 172 discreet pieces of work
Not Incl. Replacement PACS, Pathology Build etc.
16. A Strategic Alignment of Projects
OK. So what now?
Which do we do first?
How do we make informed decisions?
FIRST…….
Things we must be aware of – like Relationships &
Interdependencies
17. Relationships & Interdependencies - LOS
SLM OPU
SLM
Urology
Reduction
in infection
& Harm
Non Face-
to-Face
Ophthalm
ology
PSA
Tracker
Theatre
Schedulin
g
ED
Attendanc
e
Avoidance
Ambulator
y Care
FOCUS
Unit
Hip
Fracture
Pathway
Acute
Oncology
Paediadtri
c Pilot
Best
Practice
Tariff
Outpatient
Efficiencie
s
Green to
Go
Increasing
Day Case
Rates
Reducing
Readmissi
ons
Back
Office
Review
INNF
R&D
Income
E-
Rostering
Reduction
in Agency
PACs
System
Diagnostic
Efficiencie
s
Medical
Workforce
- Med
Drugs
Review
Medical
Workforce
- Surg
SLM
Gastro
Procurem
ent
Terms &
Conditions
Energy &
Water
Patholgy
SAU/ Non-
Elective
Surgery
7/25/2013
LOS Work Stream
LOS
Outpatients
Theatres
Medicine
Other
Surgery
Other
Efficiency
18. Relationships & Interdependencies - OP
SLM OPU
SLM
Urology
Reduction
in infection
& Harm
Non Face-
to-Face
Ophthalm
ology
PSA
Tracker
Theatre
Schedulin
g
ED
Attendanc
e
Avoidance
Ambulator
y Care
FOCUS
Unit
Hip
Fracture
Pathway
Acute
Oncology
Paediadtri
c Pilot
Best
Practice
Tariff
Outpatient
Efficiencie
s
Green to
Go
Increasing
Day Case
Rates
Reducing
Readmissi
ons
Back
Office
Review
INNF
R&D
Income
E-
Rostering
Reduction
in Agency
PACs
System
Diagnostic
Efficiencie
s
Medical
Workforce
- Med
Drugs
Review
Medical
Workforce
- Surg
SLM
Gastro
Procurem
ent
Terms &
Conditions
Energy &
Water
Patholgy
SAU/ Non-
Elective
Surgery
7/25/2013
Outpatients Work Stream
LOS
Outpatients
Theatres
Medicine
Other
Surgery
Other
Efficiency
19. SLM OPU
SLM
Urology
Reduction
in infection
& Harm
Non Face-
to-Face
Ophthalm
ology
PSA
Tracker
Theatre
Schedulin
g
ED
Attendanc
e
Avoidance
Ambulator
y Care
FOCUS
Unit
Hip
Fracture
Pathway
Acute
Oncology
Paediadtri
c Pilot
Best
Practice
Tariff
Outpatient
Efficiencie
s
Green to
Go
Increasing
Day Case
Rates
Reducing
Readmissi
ons
Back
Office
Review
INNF
R&D
Income
E-
Rostering
Reduction
in Agency
PACs
System
Diagnostic
Efficiencie
s
Medical
Workforce
- Med
Drugs
Review
Medical
Workforce
- Surg
SLM
Gastro
Procurem
ent
Terms &
Conditions
Energy &
Water
Patholgy
SAU/ Non-
Elective
Surgery
7/25/2013
Theatres Work Stream
LOS
Outpatients
Theatres
Medicine
Other
Surgery
Other
Efficiency
Relationships & Interdependencies - Theatres
20. SLM OPU
SLM
Urology
Reduction
in infection
& Harm
Non Face-
to-Face
Ophthalm
ology
PSA
Tracker
Theatre
Schedulin
g
ED
Attendanc
e
Avoidance
Ambulator
y Care
FOCUS
Unit
Hip
Fracture
Pathway
Acute
Oncology
Paediadtri
c Pilot
Best
Practice
Tariff
Outpatient
Efficiencie
s
Green to
Go
Increasing
Day Case
Rates
Reducing
Readmissi
ons
Back
Office
Review
INNF
R&D
Income
E-
Rostering
Reduction
in Agency
PACs
System
Diagnostic
Efficiencie
s
Medical
Workforce
- Med
Drugs
Review
Medical
Workforce
- Surg
SLM
Gastro
Procurem
ent
Terms &
Conditions
Energy &
Water
Patholgy
SAU/ Non-
Elective
Surgery
7/25/2013
Medicine Other Work Stream
LOS
Outpatients
Theatres
Medicine
Other
Surgery
Other
Efficiency
Relationships & Interdependencies - Medicine
21. 2013/14’s Strategic Projects - Scoring
1.1 Area B – New AAU
1.2 Redn. Infection & Harm
1.3 Redn. Re-Admissions
1.4 ED Attend. Avoids
1.6 Acute Oncology
1.8 Increasing Day Case Rates
1.11 Bed Efficiency AAU
1.12 Green To Go
1.13 Hip Fracture Pathway (N)
2.1a Reduction Diagnostics
2.1d Radiology Efficiencies
2.3a Medical Wkfce Job Plng Med.
2.3b Medical Wkfce Job Plng Sur.
2.4 SLM (x3)
2.4i PSA Tracker
2.5 Pathology
2.6 Emergency Surgery (N)
2.9 Drugs Review
3.1 Back Office Review
3.2 Procurement
3.3 R&D Research
3.6 Energy & Water Cons.
3.8 Estates Efficiencies
3.10a Skill mix/Redn. Bank
3.10b Skill Mix/Redn. Agency
3.12 T&Cs
4.4a Non F2F Ophthalmology
4.4b Non F2F Paeds
4.6 OutP Efficiencies
5.1 Theatre Scheduling
5.4 INNF
EDS - Elec. Day Surgery Start Times
PV – Elec. Patient Validation
SAVINGS
VALUE
£0
£1,000k
QUALITY
Low Medium High
ANALYSIS
SAVINGS & QUALITY
(Q) 3.12
2.1d (EPM)
1.4
3.3
5.4
2.3a
(Q) 1.2
5.13.6
4.4b
(EPM) 3.1 (Q) (EPM) 1.11
1.12 (Q) (EPM)
2.4
3.2 (EPM)
3.10b (EPM)
(EPM) 4.6 2.1a
£200k
£400k
£600k
£800k
2.4i
EDS
22. 2013/14’s Strategic Projects – Scoring Double Check
1.1 Area B – New AAU
1.2 Redn. Infection & Harm
1.3 Redn. Re-Admissions
1.4 ED Attend. Avoids
1.6 Acute Oncology
1.8 Increasing Day Case Rates
1.11 Bed Efficiency AAU
1.12 Green To Go
1.13 Hip Fracture Pathway (N)
2.1a Reduction Diagnostics
2.1d Radiology Efficiencies
2.3a Medical Wkfce Job Plng Med.
2.3b Medical Wkfce Job Plng Sur.
2.4 SLM (x3)
2.4i PSA Tracker
2.5 Pathology
2.6 Emergency Surgery (N)
2.9 Drugs Review
3.1 Back Office Review
3.2 Procurement
3.3 R&D Research
3.6 Energy & Water Cons.
3.8 Estates Efficiencies
3.10a Skill mix/Redn. Bank
3.10b Skill Mix/Redn. Agency
3.12 T&Cs
4.4a Non F2F Ophthalmology
4.4b Non F2F Paeds
4.6 OutP Efficiencies
5.1 Theatre Scheduling
5.4 INNF
EDS - Elec. Day Surgery Start Times
PV – Elec. Patient Validation
EFFORT
IMPACT
Low Medium High
ANALYSIS
EFFORT & IMPACT
1.4
1.2 (Q)
3.6
4.4b
(EPM) 3.1 (Q) (EPM) 1.11
3.2 (EPM)(EPM) 3.10a
2.1a
1.13
EDS
PV
1.8High
23. 2013/14’s Strategic Projects
Top Scoring Projects
PROJECT
Savings/
Quality
Impact/
Effort
Major
Projects
Projects which Scored 5 x 5
1.11 Bed Efficiency AAU Y Y Y
1.13 Hip Fracture Pathway Y Y
2.6 Emergency Surgery Y Y
Elective Day Surgery - Start Times Y Y
5.1 Theatre Scheduling Y Y
1.6 Acute Oncology Y
2.4 SLM Y Y
2.1a Reduction in Diagnostics Radiology Y Y
1.12 Green To Go Y Y
Projects which Scored 5 x 4 and 4 x 5
3.1 Back Office Review Y Y Y
3.10b Skill Mix - Reduction in Agency Y Y Y
2.9 Drugs Review Y Y
1.3 Reduction in Readmissions Y
1.8 Increasing Day Case Rates Y
3.12 Terms and Conditions Y Y
2013/14 Major Projects
4.6 Outpatient Efficiencies Y
3.10a Skill Mix Reduction in Bank Staff Y
2.5 Pathology Y
3.6 Energy & Water Consumption Y
3.2 Procurement Y
25. 2013/14’s Strategic Projects
RECOMMENDATIONS
Efficiency Projects
2.9 Drugs Review
3.1 Back Office Review
3.2 Procurement
3.3 R&D Income
3.6 Energy & Water
3.8 Estates Efficiencies
3.12 Terms & Conditions
3.10a Reduction in Bank Spend
3.10b Reduction in Agency Spend Run as a Programme
3.14 E-Rostering
26. 2013/14’s Strategic Projects
What should the order of priority be?
Recommended Drivers
– Non Elective / Urgent Care
- LOS & Patient Flow
- SLM
27. 2013/14’s Strategic Projects
RECOMMENDATIONS
Front Door Projects
Back Door Projects 1.12 Green To Go
1.3 Reducing Readmissions
1.13 Hip Fracture Pathway
3.10b Reduction in Agency
3.10a Reduction in Bank
3.14 ERostering
1.11 Area B / SAU
2.1d Diagnostics Efficiencies
1.6 Acute Oncology
2.6 Non Elective Emergency
Surgery
5.1a Theatre Scheduling
Day Surgery Ringfence
5.1b EPM Theatres Equipment and resources
1.8 Increasing Daycase Rates
Elective Day Surgery Start Times (EPM)
4.6 Outpatient Efficiencies
Cross-Cutting Projects 2.4 SLM
2.1a Reduction in Diagnostics
2.3a Medical Workforce J.P. (M)
2.3b Medical Workforce J.P. (S)
First Phase Second Phase
(enablers for 2nd phase)
28. 2013/14’s Strategic Projects
PROJECT SCOPE
1.11 AREA B / SAU
QIPP This project relates only to Acute Medicine; Surgery, ED and ED obs are excluded.
Improve the flow of patients from MAU to the hospital and back to the community by focussing resource
on patients who can be quickly turned around and returned to the community.
There are two key deliverables:
1. Revised and enhanced model of care in the MAU, acting as an enabler for bed
closures elsewhere in the Trust.
2. Agree recording of activity through AAU, with a view to minimising the risk of
hitting the non-elective activity threshold.
LEAN Urgent Care Programme – Key Aims:
1. Increase number of GP expected patients into assessment areas (SAU focused at present)
2. Provide diagnostic tests and senior clinician review within 2 hrs of admission
3. Improve access to GP information
QUALITY Safer Clinical Systems project - focussing on patients with Parkinson's Disease
Health Foundation SHINE project
Emergency Laparotomy pathway Quality Improvement Care Bundle
Dementia Challenge Fund project
Improving Nutrition will support reductions in LOS
CQUIN 7/7 working scheme [TBC]
29. 2013/14’s Strategic Projects
QIPP To improve the emergency surgical pathway for category C/D (see NCEPOD classification) patients, thus
reducing length of stay by;
* Providing consultant led ring fenced emergency theatre lists
* Providing consultant led daily urgent GP access clinics, with access to diagnostics, within the Surgical
Assessment Unit (SAU)
The above is recommended in the RCS published guideline titled " Emergency Surgery - Standards for
unscheduled surgical care (Feb 2011)
LEAN Non-Elective Patient Flow
QUALITY None as yet
CQUIN 7/7 working scheme [TBC]
PROJECT SCOPE
2.6 Non-Elective Emergency Surgery
30. 2013/14’s Strategic Projects
PROJECT SCOPE
1.12 Green To Go
QIPP To significantly reduce DTOC (all Health and Social Care) to 1%. Current performance for the RUH in 2012/13
has remained above 5%. This project led by the RUH will require service re-design across the health and
social care community to ensure a sustained 1% DTOC level at the RUH. This will release in-patient capacity
at the RUH based on the capacity currently used by patients that are delayed which will result in QIPP savings.
The project will also review all patients Green (medically fit for discharge) as reducing DTOCs should also
improve discharge across the Trust. The RUH will need to complete an analysis of the trigger points for
escalation based on the number of patients on the Green Waiting list, this will need to be split by CCG.
LEAN Key Aims:
1. Reduce LOS for Cat C/D emergency patients by providing additional emergency theatre capacity
(pilot in place)
2. Enhance IT to manage flow of patients within the hospital (new bed board) and with community teams
3. Improve discharge planning (TTA process)
4. Reduce patient moves (links with EOL pathway)
QUALITY Safer Clinical Systems project - focussing on patients with Parkinson's Disease
Health Foundation SHINE project
Emergency Laparotomy pathway Quality Improvement Care Bundle
Dementia Challenge Fund project
Improving Nutrition will support reductions in LOS
CQUIN 7/7 working scheme [TBC]
31. 2013/14’s Strategic Projects
PROJECT SCOPE
1.3 Reducing Re-Admissions
QIPP 1. To reduce the numbers of 'avoidable' readmissions of patients back into the Hospital within 30 days of
discharge.
2. To determine and agree the criteria and pathways of care (which presently flag as readmissions) and ensure
they are coded correctly and are following the correct pathway.
3. To measure our numbers of readmissions (by HRG) against other similar Trusts using benchmark data
(Dr Foster) to identify if we are outlying in terms of practice.
4. To determine any trends or cases whereby patients have been readmitted and the Clinical team needs to
audit and review practice and if necessary change practice.
5. To work with our Commissioners on any shared pathways of care where it has been identified that an
agreed pathway needs changing across the health community.
LEAN 1. Baseline data currently being captured for the Emergency Cat C/D patients to see if they fit into a
re-admissions category
QUALITY Quality Accounts priorities - Improving the care of patients with COPD (reducing re-admissions) and Improving
care for patients & carers at the End of Life (link to re-admissions audit)
CQUIN EOLC scheme
- Ensuring appropriate conversations [details TBC]
- Survivorship – focus on supporting metastatic disease [TBC]
32. 2013/14’s Strategic Projects
PROJECT SCOPE
2.1d Diagnostics Efficiencies
QIPP The primary aims are to cease the reliance upon the use of mobile MRI which is currently supporting the
delivery associated with the increasing demand for MRI imaging.
1. To improve efficiency and productivity by utilising our own equipment assets and staff.
2. To reduce our current reliance on funded and unfunded outsourced mobile MRI paid for at a significant
premium.
3. To reduce the ad hoc reliance on the existing staff pool to pick up additional weekend sessions which
longer term is unsustainable and places staff health and the 6 week target at risk.
4. Utilisation of benchmarking data to achieve pay and non pay savings.
5. Potential savings from remodelling the administrative functions.
LEAN Aims:
1. Internal Requesting: To review demand and capacity to align diagnostics to where it is needed most to
meet both patient needs and needs of the business.
CQUIN 7/7 working scheme [TBC]
QUALITY None as yet.
33. 2013/14’s Strategic Projects
PROJECT SCOPE
1.6 Acute Oncology
QIPP Implementation of an Acute Oncology Service this is an invest to save initiative which includes reducing in-
patient beds, reducing LoS, preventing admission, providing day care/outpatient treatments wherever possible
and increased outpatient activity. From the benefits realization work this indicates that there is a potential
gain (in line with Dr Foster Upper Quartile and additional work to reduce DNAs in Clinical Oncology) by three
clinics per week. The aim is to reduce the number of follow ups through continuous review of clinical
protocols to be in line with Upper Quartile and to grow the new and follow up activity in line with the Acute
Oncology Business Case and Cancer Business Plan 2012/13. The project has already achieved the
Implementation of a Consultant Oncologist 24/7 on-call and weekend ward rounds to enable effective
discharge.
1) Reduce the number of both non-elective and elective admissions by transferring treatment delivery to Day
Care/Chemotherapy, review in outpatients and avoiding admissions.
2) To close four beds across the Trust by March 2013.
3) To be upper quartile LOS by December 2012.
4. Integrate acute oncology service to Front door.
CQUIN Acute Oncology Scheme
- Patients admitted via A&E due to complications of chemotherapy to be reviewed by a member of the acute
oncology team within 24hrs of admission
- 1hr to antibiotic pathway for patients with neutropenic sepsis
LEAN None as yet
QUALITY None as yet
34. 2013/14’s Strategic Projects
PROJECT SCOPE
3.10a Skill Mix – Reduction in Bank
QIPP To review staffing levels for key staff groups against benchmarked data
To make recommendations to divisional management teams regarding potential for skill mix change
in relation to key staff groups
To bring RUH staffing levels for key staff groups in line with nationally benchmarked equivalent
organisations
To release monies in support of the QIPP programme
Link with 3.10b Agency Red’n and 3.14 eRostering
LEAN - None as yet
QUALITY - None as yet
CQUIN - None as yet
35. 2013/14’s Strategic Projects
PROJECT SCOPE
3.10b Skill Mix – Reduction in Agency
QIPP Reduce Agency expenditure within agreed LTFM figures for all nursing agency and Operating Department
Practitioner spend.
Link with 3.10a Bank Red’n and 3.14 eRostering
LEAN Recruitment Project:
1. Recruitment teams aim is to reduce the number of vacant positions by processing external applications
in five weeks, from advert to conditional offer.
QUALITY - None as yet
CQUIN - None as yet
36. 2013/14’s Strategic Projects
PROJECT SCOPE
3.14 ERostering
QIPP 1) Rollout E-Rostering achieved for all employees across the Trust
2) Record planned and actual time worked - leading to phasing out use of paper timesheets and bank forms
3) Pay all employees using E-Rosters
5) Reduce bank and agency spend and interim payments due to delayed reporting of actual time worked,
including enhancements
6) Increase flexibility of workforce
7) Enable detailed analysis of department rosters to identify improvements in employee deployment to
increase productivity and ensure time worked, A/L and S/L match contracts of employment and
continuous service entitlements.
Link with 3.10a Bank red’n and 3.10b Agency Red’n
LEAN - None as yet
QUALITY - None as yet
CQUIN - None as yet
37. 2013/14’s Strategic Projects
PROJECT SCOPE
1.13 Hip Fracture Pathway
QIPP Project in development - None as yet
LEAN Enhanced recovery was identified as a theme for ‘what does good look like?’ and is currently being
scoped, could enhanced recovery work for hip fractures?
QUALITY Project in development - None as yet
CQUIN Project in development - None as yet
38. 2013/14’s Strategic Projects
Next Steps
1. Create Trust-wide Strategic Transformation Plan aligning QIPP, LEAN, Quality & CQUIN projects
2. Ensure alignment with the Trust’s “Continuous Improvement Strategy”
3. Plan in and show dependencies with 75 I.T. & 14 Commercial Development Projects etc.
4. Resulting in a Trust-wide Programme Plan showing all projects & dependencies for the year