Customer Service Analytics - Make Sense of All Your Data.pptx
Stories web v8.9
1. Detect and manage business events.
Data-driven management and analytics
Why we built Stories?
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What are the sources of
corporate growth? If, like many
executives, you take an average
view of markets, the answers
may surprise you.
Read article
The granularity of
growth
Our software turns business data into manageable items called stories.
Make sales, marketing and finance
focused and data-driven.
See how we solve your business challenges.
Read article
What are the sources of
corporate growth? If, like many
executives, you take an average
view of markets, the answers
may surprise you.
The future of
sales drive and
optimization
Read article
What are the sources of
corporate growth? If, like many
executives, you take an average
view of markets, the answers
may surprise you.
12 things
enterprises must
focus on to survive
Empower your sales with Stories.
Your emailYour name
Let’s talk.
Would you like to try out our app or just want to know a little more?
We’re losing key customers. Manage.
Stories.Your data.
Quickly integrates with
We brute-force search on millions of signals
to find just those 100 that matter most.
Trends Opportunities Risks
Manage.
Actions OwnersCollaboration
Solutions. Product. What’s a story? Less noise. Contact.
5. Start with your sales report.
Stay in the loop.
Run better meetings.
Add collaboration.
It’s the actions that counts.
You already know this. A report
with categories, business units,
KPIs, topics and filters to assess
performance.
What next?
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
6. Start with your sales report.
Stay in the loop.
Run better meetings.
Add collaboration.
It’s the actions that counts.
What next?
Have data-centric conversations,
track past decisions and plan actions.
Reduce communication gaps and
friction. Remove silos – and those
endless email threads.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
7. Start with your sales report.
Stay in the loop.
Run better meetings.
Add collaboration.
It’s the actions that counts.
What next?
Your weekly and monthly sales reviews
will be quicker and clearer. You’ll instantly
see what happened since last time and
what needs attention. And you will free
up time for strategy.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
8. Start with your sales report.
Stay in the loop.
Run better meetings.
Add collaboration.
It’s the actions that counts.
What next?
Know what’s improving and what
isn’t. Flag open questions, dig
deeper or design experiments
to clarify them. Then track the
outcomes and repeat the loop.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
9. Start with your sales report.
Stay in the loop.
Run better meetings.
Add collaboration.
It’s the actions that counts.
What next?
Mark past and future events. Plan your
next actions. Schedule alarms and set
targets. Feel at home in the app – it’s
your success that we’re after.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
10. Then the
analytics kicks in.
And your sales team can focus on growth.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
11. Stories work like an X-ray. Only they
highlight trends instead of bones.
So support the risers and reverse
the drops. Monetizing opportunities
becomes a sport – once you know
where they lie.
Know the top trends.
See your business on one page.
Seize the opportunities.
Get answers.
Try Stories.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
12. Know the top trends.
See your business on one page.
Seize the opportunities.
Get answers.
So sales are falling in East Anglia.
But why? Get instant answers with
our cause and effect analytics.
Try Stories.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
13. Know the top trends.
See your business on one page.
Seize the opportunities.
Get answers.
Attack your market head on with
a sorted list of most valuable
opportunities. Dropping margins,
underperforming stores, lagging
products – it’s a business
development goldmine.
Try Stories.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
14. Know the top trends.
See your business on one page.
Seize the opportunities.
Get answers.
Try Stories.
Know precisely where the
demand is strong. Know where
to invest and where to cut the
portfolio. So you can maximize
your ROI.
Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.
15. Empower your sales with Stories.
Your emailYour name
Let’s talk.
Would you like to try out our app or just want to know a little more?
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
17. We’re losing key customers.
The shaving products category is underperforming.
Supersized packs are a hit across all baby product brands.
New model launch didn’t go well in 8 markets. The lost opportunity is worth EUR 6 million since January 2017.
EMEA region’s growth is on decline for the last 7 months.
Dealership in Bavaria with less than 10 sales representatives are not delivering the estimated performance.
We are not acquiring new customers.
Operating margin is low in our key segments.
Sales excellence of detergents is deteriorating in retail.
Luxury add-ons are trending among young buyers from key dealers in Brasil.
These are Stories.
A story is a situation in your business. It has a value, a start date, an owner, a topic and it’s updated as time unfolds.
Unlike data, stories are manageable throughout our app. Here are some examples.
The marketshare of rechargeable batteries is flat.
Mid-tier SUV sales perform poorly across Asia.
The sales of lager beer are declining in mid-come households.
Click one to
see it in the app.
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
18. Mouseover the screen.
What can I do with it?
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
19. Owner.
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The owner.
What can I do with it?
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
20. Story title.
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Story title.
What can I do with it?
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
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Value.
Value.
What can I do with it?
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
22. Action.
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Actions.
What can I do with it?
Enter your email Let’s talk.Solutions. Product. What’s a story? Less noise. Contact.
24. We lived through the pain, we observed, we listened.
We’ve worked with enterprises for the last 20 years. We saw the ascent of big data.
We’ve also seen overworked managers, operations before strategy, broken
feedback loops, and lost opportunities valued at hundreds of millions of dollars.
The problem is not that we lack information, nor suffer from indecision.
The problem is, the world got faster, and denser with data.
That’s why methods of management only a few years old just don’t cut it anymore.
They just weren’t made for the challenge that enterprises face today.
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linkedin.com/fdousek
We lose on noise.
Every modern business has a wealth of information, but 95 %
of it is useless clutter. And that’s a burden. A cost. A cognitive,
technological, and financial cost.
So we built Stories.
Software that cuts
through the noise.
Got a question?
Let’s make less noise together.
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Solutions. Product. What’s a story? Less noise. Contact. Enter your email Let’s talk.