Step by-step methodology for creating digital workplaces
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This deck was presented during a webinar which you can watch here: https://www.brikit.com/display/learn/Resources For the past 14 years, Brikit has been delivering digital workplaces to Fortune 500 and fast-moving companies. Our passion is to help companies go faster, work better, and move together. And a great digital workplace enables your company to do just that. In the webinar, we shared our step-by-step methodology for creating digital workplaces. It shows the approach we’ve developed over more than a decade and proven with user communities ranging from a hundred to a hundred thousand. You’ll learn the five phases of development and the actionable steps every intranet deployment should tackle, regardless of your choice of platform.
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Step by-step methodology for creating digital workplaces
- 1. Step-By-Step Methodology for Creating Digital Workplaces
- 3. Todayyou’lllearn • Our approach • Concrete steps you can follow • How to think about Digital Workplace Design
- 4. OurApproach • Methodology: five phases of development • Four pillars of Digital Workplace Design • Manage Risk to ensure success
- 5. Methodology: Manage RiskDigital Workplace DesignMethodology fivephasesofdevelopment
- 6. Manage RiskDigital Workplace DesignMethodology 2Design 1Define 3Build 4Launch 5Operate
- 7. 1Define • Concrete storyboards • Firm costs • Clear timelines • Informed decisions Manage RiskDigital Workplace DesignMethodology
- 8. 2Design • Plans for site • Branding • Structure and navigation • Consumption and contribution Manage RiskDigital Workplace DesignMethodology
- 9. 3Build • Structures and navigation • Visual design • Feeds • Content lifecycle Manage RiskDigital Workplace DesignMethodology
- 10. 4Launch • Populating the site • Change management • Go-live confidence Manage RiskDigital Workplace DesignMethodology
- 11. 5Operate • Ongoing collaboration • Health and upgrades • Curation and refreshes Manage RiskDigital Workplace DesignMethodology
- 12. Manage RiskDigital Workplace DesignMethodology 2Design 1Define 3Build 4Launch 5Operate
- 13. Thefourpillarsof DigitalWorkplace Design Manage RiskDigital Workplace DesignMethodology
- 14. Manage RiskDigital Workplace DesignMethodology 1Visual 2Information 3Technology 4Solution
- 15. 1Visual • Reflect community identity • Defer complexity • Aid consumption • Simplify and reward participation Manage RiskDigital Workplace DesignMethodology
- 16. 2Information • Present meaningful concepts • Make things easy to find and surface • Reduce information overload • Enforce security • Design for today and tomorrow Manage RiskDigital Workplace DesignMethodology
- 17. 3Technology • Choose the right tools • Build the right thing • Simplify and prioritize • Deliver consumer-grade UX Manage RiskDigital Workplace DesignMethodology
- 18. 4Solution • Frame goals of site • Define each purpose • Use whenever things aren’t crystal clear • Pause to go faster Manage RiskDigital Workplace DesignMethodology
- 19. Manage RiskDigital Workplace DesignMethodology 1Visual 2Information 3Technology 4Solution
- 20. ManageRisk toensuresuccess Manage RiskDigital Workplace DesignMethodology
- 21. Managed Risk means • Build the right thing • Deliver a complete solution • Launch on time • Stay within budget • Enjoy a smooth ride Manage RiskDigital Workplace DesignMethodology
- 22. Managed Risk techniques • Bounded iterative approach • Non-incremental iterations • Adhere to overall scope • Breakdown complexity into smaller components • Plan for Phase 2 Manage RiskDigital Workplace DesignMethodology
- 23. Taking a Manage RiskDigital Workplace DesignMethodology DeeperLook
- 24. Manage RiskDigital Workplace DesignMethodology
- 25. Manage RiskDigital Workplace DesignMethodology Define • Define roadmap • Crystal clear phase 1 scope • Specify purposes of site • Use available platform features • Allow for learning Solution Design
- 26. Manage RiskDigital Workplace DesignMethodology Solution • Definition • Feedback • Inspiration and Design • Storyboard • Feedback
- 27. Design Manage RiskDigital Workplace DesignMethodology • Structure • Taxonomy • Navigation • Permissions Visual DesignInformation Design
- 28. Design Manage RiskDigital Workplace DesignMethodology • Content lifecycle management • Eliminate duplication and pursue reuse • Automate contribution with blueprints • Create self-maintaining feeds Visual DesignInformation Design
- 29. Design Manage RiskDigital Workplace DesignMethodology • Branding to reflect culture • Prioritize information consumption • Support site flow • Provide consistency • Think “consumer grade” Visual DesignInformation Design
- 30. Build User GuideBuildoutContent Strategy Manage RiskDigital Workplace DesignMethodology • Create structures • Apply taxonomies • Implement navigation • Build landing pages with feeds • Set permissions
- 31. Build User GuideBuildoutContent Strategy Manage RiskDigital Workplace DesignMethodology • Blueprints • Workflows • Drafts and publishing • Scheduling • Review and archiving
- 32. Build User GuideBuildoutContent Strategy Manage RiskDigital Workplace DesignMethodology • Foundation for training • Not a comprehensive tool manual • Document use of the system as designed • Available in system
- 33. Manage RiskDigital Workplace DesignMethodology Solution • Definition • Feedback • Inspiration and Design • Storyboard • Feedback
- 34. ManageRisk • Bounded iterative approach • Adhere to overall scope • Remember phase 2 Manage RiskDigital Workplace DesignMethodology
- 35. Launch Launch PlanContent Creation Manage RiskDigital Workplace DesignMethodology • Seed site with initial information • Involve content owners • Training advance users Move-In
- 36. Launch Launch PlanContent Creation Manage RiskDigital Workplace DesignMethodology • Reorganize or migrate existing content • Often complex and difficult to scope • Solution Design process can help • Use bounded iterative approach if possible • Approach spectrum: Do Nothing to Big Bang Move-In
- 37. Launch Launch PlanContent Creation Manage RiskDigital Workplace DesignMethodology • Change management process • Onboarding new users • Curate meaningful initial experiences • Involve external infrastructure teams • Dry runs are essential Move-In
- 38. Operate Manage RiskDigital Workplace DesignMethodology • Ongoing contribution CollaborationHousekeeping Checkups
- 39. Operate Manage RiskDigital Workplace DesignMethodology • Everything in its place • Ensure taxonomy is applied • Archiving or deleting stale content • Extending the design • Establishing a feedback system CollaborationHousekeeping Checkups
- 40. Operate Manage RiskDigital Workplace DesignMethodology • System health • Software updates • New tools • Plan for refresh CollaborationHousekeeping Checkups
- 41. Congratulations
- 42. Summary • Five methodology phases and activities • Four pillars of Digital Workplace Design • Risk management