This diagnostic worksheet outlines steps to determine if a starter motor has an issue and help prevent unwarranted warranty denials. The steps include: 1) checking each battery has at least 75% charge and the voltage difference between batteries is no more than 0.1 volts; 2) testing battery cables for resistance less than 2mΩ or voltage drop less than 1 volt under load; 3) checking relay voltage is at least 11.4v when turning the key to crank; and 4) if voltage is over 11.4v but starter does not engage, replace the starter.